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Position Details: Job Title: Senior Service Designer Location: London UK (Hybrid) What You Bring (Essential): * Experience in Service Design, CX Strategy, UX Research, or Business Consulting * The Service Designer will focus on the end-to-end user journey, covering all digital and non-digit

This be would hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices Requirements * Professional experience in service design (lead criteria) * Professional experience of working with Interaction Design, Content Design and User Research (lead criteria)

Are you a senior Service Designer with experience working within the Public Sector? If so, I have an exciting opportunity for you within the public sector. I am working with a firm who are looking to bring on a Senior Service Designer on a contract basis, the role would run until the end of October

Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, op

Responsibilities Lead the service design of end-to-end services that meet user needs and deliver policy intent Design user-centred services ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems to identify pain points, opport

Role Overview As a Service Designer, you will play a key role in shaping and improving end-to-end services, ensuring they are user-centred, accessible, and aligned with Government Digital Service (GDS) standards and service assessments. Service Designers - Government Contract Opportunity (GDS Experi

Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services.

What You’ll Do * Lead stakeholder interviews, contextual inquiries, and observational research * Document current-state workflows, user interactions, systems, and dependencies * Identify inefficiencies, pain points, and informal workarounds across business units *

SC Cleared Service Designer (Mid-Senior) - Central Government (Contract). Senior Level SC Cleared Service Designer. You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards.

TBM Service Designer Location: London – Hybrid - 3 days per week onsite Start date: ASAP Contractor rate: TBC, likely in the region of £500 per day inside IR35 Duration: 6 months initially Role Summary The TBM Service Designer will design and optimise the organisation’s Techn

Service Designer (GDS) | Public Sector | SC Cleared. Analyse dependencies and service ecosystems to provide visual, easy-to-understand artefacts. Government Digital Service (GDS).

Service Designer - £500-£600 per day inside ir35 - 6 months - Remote with occasional travel. They are on the hunt for a Service Designer with proven. Government Digital Service (GDS).

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, systems, people, and touchpo

Service Designer - Central Government (UCD-Led Projects)3-Month Rolling Contract | £530 per day (Inside IR35) Fully Remote (UK-Based Only)We are looking for a Service Designer with strong, proven experience working on UK Central Government services. You will join a public sector programme centred o

A leading data service provider in the UK is looking for a Service Designer to create and enhance user-centered services. The role involves designing end-to-end services, collaborating with various stakeholders, and ensuring operational sustainability. Candidates should have strong stakeholder manag

A consulting firm is seeking a Senior Service Designer for a 3-month contract in Surrey/Hybrid. The designer will lead complex service design across pricing and inbound roaming in the EV charging ecosystem. Key responsibilities include documenting current pricing services, designing future services,

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

A leading media and entertainment company is looking for a Lead Service Designer to join its digital customer experience team. You will lead the design of world-class customer journeys, driving service design strategies across multiple channels. The role entails working collaboratively with cross-fu

A leading consultancy in the UK is seeking a mid-senior level Service Designer. You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts. This role involves shaping complex services across digital and organisational boundaries.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A leading UK banking organization is seeking a Senior Service Designer to lead the creation of seamless digital experiences for customers. The role involves leading a multidisciplinary team and applying service design methodologies to shape new propositions.

We are recruiting for a Service Designer on a permanent basis. Planning and running workshops with stakeholders, end users and/or front line service providers. You will have a passion for designing services that help users to achieve their goal.

A consulting firm in London is seeking a Senior Service Designer to lead design strategies for customer-centric products within financial services and energy sectors. The role requires expertise in service design, AI integration, and strong stakeholder influence.

Research and document current‑state services and experiences in service blueprints and communicate future‑state services and experiences. As a Senior Service Designer, you'll work within our team of designers, researchers and strategists from diverse backgrounds who work across all areas of the

A leading consultancy firm is seeking experienced Service Designers for a government contract opportunity. The role involves shaping user-centred services that align with Government Digital Service (GDS) standards. Ideal candidates will have strong Service Design experience, proven knowledge of GDS,

A fantastic opportunity has arisen for a Service Designer / Service Design Lead to join our London based global professional services firm on a 12 month fixed term contract. Service Designer / Service Design Lead - 12 Month Fixed Term Contract - London (Hybrid) - £100,000 per annum. Service Designe

A leading holiday service provider is seeking a strategic leader in service design to enhance customer experience. Ideal candidates will have extensive experience in service design, exceptional communication skills, and a relentless focus on customer advocacy. The role involves leading projects to e

We’re looking for a Lead Service Designer to join an established in‑house design team that works with the autonomy, pace and craft standards of an agency inside a medium‑sized banking group. Map service ecosystems (processes, policies, data flows) to ensure solutions scale. Establish reusable

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

Get notified about new Service Designer jobs in. Product Designer (Flagstone International). You'll partner closely with product, engineering, operations and sales to map journeys, identify inefficiencies, and co-create services that improve the experience for our internal users.

A grocery delivery innovation company in London is seeking a Service Designer to shape customer experiences in grocery shopping.

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. Sign in to set job alerts for “Service Designer” roles.

Do you want to be part of a team winning some of the most exciting technology‑related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows

SC Cleared Service Designer (Mid-Senior) - Central Government (Contract). We are seeking a Mid-Senior Level SC Cleared Service Designer to support a UK Central Government department on a complex, user-centred digital transformation programme. You will take ownership of service design activity across

As a service designer you’d be responsible for crafting the complete end-to-end experience of a service. As a Service Designer, you will:. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels.

Experience in service design, with a user‑centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. As Delivery Mana

A global fragrance company is seeking a Senior Customer Services, Logistics & Distribution Manager to lead customer order management and logistics operations. The ideal candidate will drive cost optimization and service-level improvements while managing a team of logistics professionals.

A global design studio seeks a Midweight Service Designer to create human-centered services in agile teams. You will utilize your 3-5 years of service design expertise to lead user research, map end-to-end journeys, and prototype service components.

About this opportunity We’re looking for a visionary Senior Service Designer to lead the way in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. Job DescriptionJOB TITLE: Senior Service Designer (12-Mo

With 3-5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end servi

A digital transformation firm in the United Kingdom is seeking a Service Designer to lead on a major public sector digital transformation project. The role requires significant experience in service design within the UK public sector and a solid understanding of the GDS Service Standard. The positio

A leading livestock data service provider in the UK is seeking a Service Designer to create and improve end-to-end services. You'll have experience launching digital services and a strong understanding of service lifecycles. In this role, you will work closely with various stakeholders to ensure ser