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A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. Design, prototype and test innovative service concepts that explore the intersection of digital interfaces, AI,

A leading IT Services Consultancy in Sheffield seeks a User-Centered Design professional to drive service design in the public sector. The role emphasizes collaborating within multidisciplinary teams to advocate for user needs, share best practices, and develop innovative service solutions.

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. User‑Centred Service Design - Design and prototyp

The Home Office Policy and Innovation Lab (CoLab) is a creative team of service designers, user researchers, content designers and behavioural scientists that work closely with policy and operations teams from across the Home Office to bring user-centred and explorative approaches to policy making.

The Senior Service Designer also conducts user research, ensures quality design delivery, and champions inclusive, evidence-based practices. Business Consulting and Services, IT Services and IT Consulting, and Outsourcing and Offshoring Consulting. Plan and manage service design activities for servi

Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact. Use journey mapping, blueprints & prototyping to create smarter services.

A strong portfolio demonstrating end‑to‑end service design work: from discovery and insight through to service blueprints and future‑state journeys. Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced

A leading genomic healthcare organization in Greater London is seeking a Senior Service Designer. The ideal candidate will have proven expertise in service design, strong communication skills, and experience in tackling complex service challenges. This role focuses on enhancing service delivery thro

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

A prominent IT consultancy in the UK is seeking a Service Designer to advocate for user-centered design and develop innovative solutions. In this role, you will collaborate with a multidisciplinary team, create service maps, and facilitate workshops. The ideal candidate will have a strong foundation

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Work closely with Service Transition colleagues to ensure services are transitioned effectively into live operation. As a senior practitioner, you will operate with minimal sup

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. Create and iterate service maps, user journeys, prototypes and testing plans. Translate research

As a Lead Service Designer your key area of responsibility will be owning an end‑to‑end service strategy, leading design efforts from discovery through to execution, and coaching other designers in their portfolio. We are always looking for amazing talent who can contribute to our growth and del

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end services from strategy to implementation. You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and develo

A leading consultancy in the UK seeks experienced Service Designers to deliver impactful projects within the NHS. The ideal candidates will have proven experience in user-centered service design, particularly in public sector environments. Responsibilities include researching user needs, co-designin

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

As a Lead Service Designer, you’ll bring 8+ years of experience designing human-centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services f

Our exclusive Consulting partner urgently requires the services of an experienced Senior Service Designer to join a Central Gov Discovery project. Service design prototypes for testing. Journey mapping and service blueprints.

A leading consultancy is seeking a mid-senior level Service Designer to shape complex services in Kensington, London. This hybrid role involves mapping and designing end-to-end services that operate across digital and non-digital channels. Candidates should have strong service design experience, exc

A leading automotive tech company in Greater London seeks a Service Designer to develop innovative customer-focused products like the MyToyota app. The ideal candidate will manage service blueprints and design global-scale applications.

As lead interaction designer you help to shape the design vision for user-centred, inclusive, and accessible services. The Crown Prosecution Service is recruiting a lead interaction designer across England and Wales. You manage the design of complex services, making sure they meet government standar

Mentoring other designers and helping grow best practices in service design. Get notified about new Service Designer jobs in. Senior / Lead Service Designer.

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services.

A government department in the UK is looking for a mid-senior level Service Designer to join their Policy Lab team. You will work on projects that enhance public services, ensuring they are user-centered and effective. Key responsibilities include prototyping, conducting service analysis, and collab

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Proven service design expertise with a strong user focus. You will help shape and transition critic

Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking for Senior Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector (includ

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Identifying, developing, and using best practice and standards to design services consistent with the rest of governme

A prominent tech consultancy in the UK is seeking a Service Designer to enhance their design capabilities. The successful candidate will lead multidisciplinary teams in developing user-centered services and work on significant digital transformation projects across various sectors, including educati

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. A strong portfolio demonstrating end‑to‑end s

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

Technology, Information and Internet, Information Services, and Strategic Management Services. We are seeking a Senior Service Designer to join our team:. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A tech consulting firm is looking for a Service Designer in London. This role requires 7–8 years of experience in Service Design, CX Strategy, or Business Consulting, with strong skills in discovery research and service blueprinting.

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv