Service transition jobs in United Kingdom

The Opportunity: As a Private Client Director with Fisher Investments, you will call high-net-worth leads we provide, qualifying and scheduling face-to-face appointments. You will meet with prospective clients with the goal of gathering new clients and assets for our firm. This position is highly entrepreneurial and involves warm initial calls and in-person selling to close business. You will be supported by dedicated portfolio management and client service groups who manage the transition and retention of client relationships, allowing you to focus purely on selling. You will report to the Managing Director. Your Qualifications: * Consistent and quantifiable individual sales success with stock market investors * RDR level 4 qualification * 5+ years of success selling to high net worth individuals * Quantifiable track record in closing new investor business * Motivated mindset to set and reach goals: "money is a measure of success" * Calculated risk-taker; willing to win-some, lose some * Proven closer; outstanding documented sales ability * Optimistic outlook; see failures as opportunities to improve and find solutions * High activity orientation and persistent through setbacks * Ability to connect with a wide array of audiences through dynamic interpersonal skills * Highly ethical and professional Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

?About Us Harris Professional Skills Sixth Form is a unique sixth form, established to provide an outstanding vocational education and preparation for skills-based work or transition to university for students in Croydon and the surrounding boroughs. Part of the Harris Federation, which runs highly successful primary and secondary academies across London, Harris Professional Skills Sixth Form caters for students who may not suit the traditional pathways at post-16. With small class sizes and strong pastoral support, we offer excellent, focused vocational options as well as the opportunity to take or resit GCSEs that students need to progress further – whether they choose to progress into a career or higher education. The academy also has a small Alternative Provision supporting students with a high level of need. Our academy offers a choice of Construction, Health and Social Care, Business, Media, Science and Art along with resit opportunities in Maths and English Language GCSE for students choosing a vocational pathway, providing a curriculum that will challenge and inspire them to develop the skills and confidence they need to compete successfully for jobs in their chosen vocation. ?Summary We are looking for a conscentious attendance officer with previous school experience to join our small team at Harris Professional Skills Sixth Form. The actual salary for this role will be £28,067- £ weeks per year, 37.5 hours per week). ?Main Areas of Responsibility Your responsibilities will include: • Assisting the AWO and Attendance Lead in the management and development of attendance and punctuality policies., • Daily administration, monitoring and follow-up of attendance and punctuality, • Ensuring accurate coding is submitted to support Learning Support issued for those students late to the Academy, • Liaising with the Attendance & Welfare Officer to ensure that prompt, consistent and rigorous intervention with poor attendance, • Monitoring student attendance alongside progress and performance targets, • Establishing the reason for absences including telephone calls, letters, and home visits, in liaison with the tutors and other staff, • Chasing teachers' incomplete registers in a timely manner, • Three years’ experience of working in an inner-city school or educational establishment, • Qualifications to GCSE/A level standard or equivalent., • Sound knowledge of Microsoft software, in particular Excel, • Knowledge of attendance policies and procedures., • Knowledge of the range of agencies that work with students and their families., • Basic knowledge of first aid, e.g. emergency first aid course, • Knowledge of a range of attendance codes and when they can be used, • Sound knowledge of MIS (BromCom), • Knowledge of many of the social issues facing students from disadvantaged backgrounds ?Rewards & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more about on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. ?Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Year 6 Teaching Assistant Location: Hackney, London Start Date: 16 March, 2026 - 22 July, 2026 Contract: Full-time / Term-time Daily Rate: £95 to £115 A friendly one-form entry primary school in Hackney is seeking a confident, motivated and capable Year 6 Teaching Assistant to join their team. This is a fantastic opportunity to work alongside an experienced class teacher in a supportive school environment, helping pupils prepare for the important transition to secondary school. The successful candidate will play a key role in supporting pupils with their Year 6 learning and SATs preparation, ensuring they feel confident and well-prepared. Key Responsibilities Support teaching and learning in a Year 6 classroom Provide targeted support in Maths and English, both in small groups and 1:1 Assist with SATs preparation, including booster sessions and revision activities Help maintain a focused and positive learning environment Work closely with the class teacher to support pupils of varying abilities The Ideal Candidate Will Have Strong personal skills in Maths and English Experience supporting pupils with SATs preparation Confident and effective behaviour management skills The ability to build positive relationships with pupils and staff A proactive, confident and supportive approach to learning This is a great opportunity to join a welcoming school where staff work collaboratively to ensure all pupils achieve their best. For more information about this role, please contact Stephanie Watson @ SANZA Teaching Agency on or email your CV to We look forward to hearing from you so that we can make a difference to this school Because Education Matters. Sanza Teaching Agency is a Sunday Times Top 100 employer - stopping at nothing to ensure our candidates, clients and employees come first. At Sanza you will have access to 30 fully certified CPD courses, that's 25 more than our next nearest competitor, all focused on making you the best you can be. We have the very best people available to take your call and look after you every step of the way. We pride ourselves on exceptional service and take the time to really get to know you. Put simply; we listen, we learn, we deliver. Why? Because our people matter most. We specialise in matching Teachers and Support Staff to their dream job, and help Primary, Secondary and SEN schools recruit for a wide range of roles across our 11 offices in the UK, including: London, the West Midlands, the North West, East Anglia, the North East, the South West, Yorkshire, the Midlands, Herts and Bucks.

Senior Leak Detection Engineer (Gas Safe) Location: Ideally Dartford / Epping / Redhill (or nearby) Salary: £65,000 - £80,000 per annum Schedule: Monday–Friday, 9am start (occasional weekend work available) Harmuns is a 5-star rated, specialist non-invasive water leak detection company based in Windsor, Berkshire. We support customers across London, the Home Counties and the South-East, delivering high-quality, accurate leak detection to help homeowners and businesses resolve issues quickly and with minimal disruption. Due to continued growth, we are looking for a Gas Safe qualified heating engineer to join our team as a Senior Leak Detection Engineer, ideally based around the M25 — particularly Dartford, Epping, Redhill or the very local surrounding areas. This is an excellent opportunity for an experienced heating engineer who is ready for a new challenge and wants to step away from heavy lifting, repetitive breakdown work, or the physical strain of carrying cylinders. If you have strong technical ability, great communication skills and a problem-solving mindset, we’d love to hear from you. We will train, develop and support you to quickly get up to speed with our specialist equipment and processes so you can confidently deliver high-quality leak detection services and become a valued member of our growing team. The Role You must be a Gas Safe qualified heating engineer with at least 5 years’ experience, confident working independently, and able to communicate clearly with customers. You’ll be someone who is reliable, trustworthy and able to bring a calm, methodical approach to the job. Full training in leak detection will be provided. You will be using modern, non-invasive equipment including thermal imaging, tracer gas, acoustic listening devices and moisture meters. You will also support customers by carrying out small repairs to exposed areas and producing clear written reports with photos. This is a full-time role on an exclusive contractor basis initially, with the opportunity to transition into a permanent PAYE position with enhanced benefits (including pension). Key Responsibilities • Locate hidden leaks using specialist equipment (thermal imaging, tracer gas, acoustic listening, moisture meters), • Drain down central heating systems and introduce tracer gas to identify leak locations, • Carry out repairs to exposed pipework where appropriate, • Produce clear daily reports with commentary and photographic evidence (done via an app), • Gas Safe qualified UK heating engineer, • Minimum 5 years’ experience as a heating engineer, • Strong problem-solving skills and technical understanding, • Excellent communication and customer-facing skills, • Good time management and ability to work independently, • Full UK driving licence and your own van with the standard tools a heating engineer would carry, • Clean DBS, • £65,000–£80,000 per year, • Opportunity to transition to full-time PAYE with pension & bonus, • One job per day — quality over quantity, • Full and ongoing training provided, • Uniform supplied If you feel you are a suitable candidate and would like to work for Harmuns, please don’t hesitate to apply.

Senior Service Delivery Manager Hybrid | 1 to 2 days per week onsite in London 12 months with a strong possibility of extension We’re seeking an experienced Senior Service Delivery Manager to play a pivotal role in a carve-out programme. Proven experience in carve-out programmes for a multi-site organisation is essential for this role. Key Responsibilities • Lead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU., • Define, maintain, and enforce service transition frameworks, governance, and standards., • Coordinate readiness assessments, acceptance criteria, and onboarding processes., • Design operational and support models, aligning internal teams and outsourced partners., • Work with outsourced providers to set clear SLAs, KPIs, RACI responsibilities, escalation paths, and communication channels., • Facilitate knowledge transfer, documentation handover, tooling setup, and operational acceptance., • Manage multiple concurrent transition projects, tracking dependencies, risks, and reporting to senior leadership., • Act as the primary interface between delivery teams, operational support, suppliers, and business stakeholders., • Extensive experience in IT M&A projects, particularly in carve-outs is essential., • Extensive experience delivering service transitions or onboarding in complex, multi-supplier, outsourced environments., • Deep understanding of ITIL v4 and service management principles., • Exceptional stakeholder management, including C-suite and director-level engagement., • Excellent communication, facilitation, negotiation, and leadership skills.

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Ilford. We are recruiting for experienced and forward thinking Registered Care Service Manager. This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression. Main Duties and Responsibilities: • Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate., • Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly., • Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice., • Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs., • Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary., • Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary., • Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner., • The ability to keep calm under pressure, • Confidence to work alone and as part of a team, • Excellent communication skills, • The passion to work with vulnerable Adults, • 20 days holiday+bank holidays, • Flexible Additional Holiday Purchase Scheme, • Full induction programme to Care Certificate Standards, • Dedicated learning & development programmes., • Free training to achieve qualification in Social Care., • DBS check., • Free Employee Assistance Programme INDTKJOBS

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set unprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. Our client are currently looking to recruit a Dual Registration Children's Care Home Manager to oversee 2 Care Homes based in East London (E11). JOB OUTLINE The aim of the role is: • To be responsible for shaping and delivering the residential homes and managing the team to achieve the same., • To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child., • To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing., • To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES • To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act., • To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated., • To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities., • To ensure that professional ethics and behaviour are always demonstrated by all staff., • To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget., • To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures., • To support staff to achieve the highest standards of care for all residents., • To assist in the management, appraisal, supervision, and support of all residential staff., • To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance., • To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children’s Homes Regulations including Quality Standards 2015, Children Act 1989, The Children’s Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS • Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment., • At least two years’ experience relevant to residential care within the last five years., • At least one year of experience supervising and managing professional staff., • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS • 31 days holiday (inclusive of bank holidays), • We're rewarding New Starters with a Welcome Bonus!, • Relocation package!, • Company Car, • Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you., • Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation, • Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone., • Pension with NEST Pensions, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Program, • 24/7 access to an OnDemand GP Service, • Enrolment and funding to required qualification(s)

MS667 - Back Office Service ManagerLocation: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients.You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities: • You will be responsible for the delivery and management of the following back office IT services:, • Management of user access, permissions and data security for shared drives and core systems., • Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms., • Oversight of servers, networks, storage, databases and active directory services., • Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security., • Operational alignment with cyber security for controls, tools and compliance requirements., • Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure., • Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies., • Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction., • Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement., • Benchmark services and costs against market standards to ensure efficiency and value for money., • Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model., • Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management., • Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements., • Manage risks associated with back office services, maintaining audit readiness and operational resilience., • Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption., • Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains., • Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use., • Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres)., • Experience managing IT services in a multi-vendor, outsourced environment., • Experience supporting key applications (Microsoft 365)., • Strong stakeholder management and relationship-building skills., • Experience with ITIL and SIAM methodologies., • Experience in incident, problem and change management., • Experience managing budgets and cost allocation., • Business-focused, service-driven mindset., • Familiarity with back office business processes and systems., • Excellent communication and presentation skills., • Ability to produce high-quality documentation and reporting., • Self-motivated, results-oriented, able to work independently and in teams., • IT service management (ITIL, SIAM)., • Competent in incident, problem and change management., • Stakeholder engagement and communication., • Service portfolio and catalogue management., • Budget and financial management., • Vendor management., • Process improvement and governance., • Business analysis and requirements gathering., • Technical knowledge of infrastructure and hosting., • Security clearance may be required., • Willingness to work flexibly, including outside normal working hours if required., • Willingness to travel to other locations, suppliers or vendors as needed.

Job Opportunity: Team Leader - Targeted Support (Hounslow Council) Employer: Adecco, on behalf of Hounslow CouncilLocation: Hounslow House (with 2-3 days per week remote working)Pay: £27.81 per hour PAYE or £37.14 per hour UmbrellaContract Type: Temporary (initial 3-month assignment)Hours: 36 hours per week, Monday-Friday About the Role We're recruiting an experienced and passionate Team Leader for Targeted Support to join Hounslow Council. In this pivotal role, you will lead a team responsible for assessing and supporting vulnerable residents with complex needs-helping them avoid crisis, maintain independence, and reduce reliance on statutory services. This is an ideal opportunity for someone who thrives on making a positive impact, enjoys collaborative working, and excels at managing people and complex decision-making. Key Responsibilities As Team Leader, you will: • Manage an effective Floating Support Link Team, ensuring accurate assessments and appropriate referrals to Floating Support, Community Solutions, VCS partners, and other services., • Work closely with the commissioned provider to understand service capacity, manage caseloads, and maximise the benefit of targeted support., • Oversee processes for clients and referral partners, championing a high-quality service and gathering feedback for continuous improvement., • Represent the service at senior, strategic, and performance meetings., • Act as the key point of escalation for complex or safeguarding-related cases., • Use systems such as LAS and Granicus to manage cases and track outcomes., • Analyse data and insight to identify trends, monitor performance, and proactively address service issues., • Work collaboratively across the Council-including Joint Commissioning, Housing, and the Community Partnership Unit-to help shape support pathways and future commissioning., • Pilot innovative, resident-focused approaches with internal teams and the Floating Support provider., • Build strong working relationships with the voluntary and community sector, identifying gaps in provision and supporting capacity building., • Is passionate about delivering excellent outcomes for residents with multiple and complex needs., • Makes strong, strategic decisions-especially when handling complex or high-risk cases., • Can confidently lead, motivate, and support team members, acting as a role model at all times., • Builds positive relationships with stakeholders, representing the service at a senior level., • Uses data intelligently to understand demand patterns, anticipate future needs, and improve service delivery., • Is adaptable, flexible, and able to respond to changing daily priorities., • Demonstrable experience supporting and assessing vulnerable people with complex needs., • Strong decision-making and leadership skills., • Experience working with multi-agency partners or complex caseloads., • Ability to work strategically and operationally within a fast-paced environment., • Strong communication skills - this is a customer-facing role, requiring a level of spoken English that meets the statutory Code of Practice under the Immigration Act 2016., • Ensure residents experience a smooth transition into, through, and out of the service - helping them sustain independence., • Work proactively with Council teams and partners to forecast demand and support effective service planning. Apply today via Adecco and help shape a service that truly supports Hounslow's communities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set unprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. JOB OUTLINE The aim of the role is: • To be responsible for shaping and delivering the residential homes and managing the team to achieve the same., • To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child., • To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing., • To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES • To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act., • To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated., • To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities., • To ensure that professional ethics and behaviour are always demonstrated by all staff., • To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget., • To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures., • To support staff to achieve the highest standards of care for all residents., • To assist in the management, appraisal, supervision, and support of all residential staff., • To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance., • To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children’s Homes Regulations including Quality Standards 2015, Children Act 1989, The Children’s Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS • Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment., • At least two years’ experience relevant to residential care within the last five years., • At least one year of experience supervising and managing professional staff., • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS • 31 days holiday (inclusive of bank holidays), • We're rewarding New Starters with a Welcome Bonus!, • Relocation package!, • Company Car, • Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you., • Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation, • Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone., • Pension with NEST Pensions, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Program, • 24/7 access to an OnDemand GP Service, • Enrolment and funding to required qualification(s)

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set unprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. Our client are currently looking to recruit a Dual Registration Children's Care Home Manager to oversee 2 Care Homes based in East London (E11). JOB OUTLINE The aim of the role is: • To be responsible for shaping and delivering the residential homes and managing the team to achieve the same., • To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child., • To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing., • To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES • To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act., • To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated., • To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities., • To ensure that professional ethics and behaviour are always demonstrated by all staff., • To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget., • To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures., • To support staff to achieve the highest standards of care for all residents., • To assist in the management, appraisal, supervision, and support of all residential staff., • To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance., • To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children’s Homes Regulations including Quality Standards 2015, Children Act 1989, The Children’s Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS • Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment., • At least two years’ experience relevant to residential care within the last five years., • At least one year of experience supervising and managing professional staff., • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS • 31 days holiday (inclusive of bank holidays), • We're rewarding New Starters with a Welcome Bonus!, • Relocation package!, • Company Car, • Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you., • Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation, • Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone., • Pension with NEST Pensions, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Program, • 24/7 access to an OnDemand GP Service, • Enrolment and funding to required qualification(s)

Field Service Manager (Engineering)£52,000 - £58,000 + Profit Related Bonus + Company Vehicle + Enhanced Pension + Death in Service + 25 days holiday + Free Parking + Training & DevelopmentBorehamwoodAre you a field service engineer with an industrial plant, process equipment or mechanical systems background with experience in team management, seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field?This role offers autonomy, where you will work with the Company's Technical Services Engineers, Contracts Engineers, and Field Sales Engineers, and interact with colleagues at the production facilities.This company has been established for over a century, has several patented world firsts to its name, and is a leading international player in the energy transition, as well as a world leader in the thermal energy sector, producing industrial boilers and burners.This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK.The Role: • Leading and managing the UK Service Engineer team of 16 people, • Ensuring effective deployment of engineers based on skills, availability and customer requirements, • Monitoring operational performance, engineer utilisation and service delivery standards ensuring timely and accurate completion of service reports and work orders, • Supporting technical problem-solving and escalation on complex service issues, • Managing engineer performance, development and training requirements, • Supporting customer relationships and responding to service-related queries or concerns, • Experience in field service management or senior engineering supervision

JOB-20241107-791d94d2 Are you driven by passion and commitment, especially in working with and supporting children? Enfield Council invites individuals like you to join our team as a Social Worker. We pride ourselves on fostering a culture that prioritises the well-being of children, families, and our workforce in all aspects of our work. If you resonate with these values and aspire to make a difference, then Enfield Council is the perfect fit for you! Job Title: Social Worker Location: Enfield, London Salary: £38,364 - £48,060 per annum Contract: Full-time, Permanent Hours: 37.5 per week Team: Integrated Learning Disability Service Why you should work for us: The organisation provides a highly competitive salary and benefits package to their employees. • Robust Pension Plan: Access the Local Government Pension Scheme for a secure retirement., • Generous Annual Leave: Enjoy up to 32 days of annual leave based on grade and service length., • Supportive Environment: Work in a friendly, accessible environment with managerial support., • Professional Growth: Engage in reflective practice led by a clinical psychologist and access diverse training courses., • Flexible Leave Options: Purchase additional leave and qualify for a sabbatical after three years of service., • Relocation Assistance: Receive up to £8,000 for relocation expenses., • Financial Support: Benefit from interest-free season ticket loans and hybrid working options., • Health and Leisure Benefits: Access health discounts, tax-free bikes, and enjoy hybrid working arrangements., • Holistic Framework: Follow a clear holistic practice framework incorporating trauma-informed practices., • Conduct comprehensive assessments of individuals with learning disabilities to identify their strengths, needs, and aspirations., • Develop and implement person-centred care plans in collaboration with service users, families, and multidisciplinary teams to promote independence and well-being., • Provide direct support and advocacy to individuals with learning disabilities, empowering them to access services, make informed decisions, and participate fully in community life., • Advocate for the rights and interests of service users, ensuring their voices are heard and respected in all aspects of care and support., • Conduct risk assessments and develop risk management plans to ensure the safety and protection of individuals with learning disabilities., • Respond effectively to safeguarding concerns, working in partnership with safeguarding teams and other agencies to mitigate risks and promote positive outcomes., • Facilitate smooth transitions for individuals with learning disabilities across different life stages, including transition from children to adult services and from institutional settings to community-based support., • Work closely with transition teams, schools, and other stakeholders to ensure continuity of care and support during periods of change., • Collaborate with internal and external stakeholders, including health professionals, social care providers, and community organisations, to coordinate integrated support services and promote inclusive practices., • Participate in multidisciplinary meetings, case conferences, and review panels to share information, develop joint plans, and monitor progress towards goals., • Maintain accurate and up-to-date records of assessments, care plans, and interventions in compliance with data protection regulations and professional standards., • Qualified Social Worker with registration with Social Work England., • Experience working with individuals with learning disabilities and their families, preferably within a social care or health care setting., • Sound knowledge of relevant legislation, policies, and guidance relating to learning disability services and adult social care., • Strong communication, assessment, and problem-solving skills, with the ability to engage effectively with diverse individuals and groups., • Commitment to promoting the rights, dignity, and inclusion of people with learning disabilities, respecting their autonomy and choices. This Social Worker role is advertised by Stefan Garrett. For more information or to apply, click above. Due to high volumes, responses will be sent to candidates meeting client requirements. Diversity and Inclusion: Sanctuary Personnel promotes diversity, encouraging applicants from varied backgrounds. Our commitment to Equality, Diversity, and Inclusion is reflected in our two-time 'Best Candidate Care' award at the Recruiter Awards. Reasonable Adjustments: If you have a disability or require adjustments, please inform us early for tailored support throughout the recruitment process and your work placement.

Enterprise Architect - 6-month Contract | Inside IR35Hybrid | Birmingham, Manchester, Leeds or London My client, a leading telecoms company is looking for an experienced Enterprise Architect to support a major digital transformation programme. This role requires someone who can operate at senior level, influence technology direction, and drive end-to-end architectural strategy across multiple domains. The Opportunity You will act as the Enterprise Architecture authority across a key portfolio, shaping future-state architecture, defining roadmaps, and ensuring alignment across business, product and delivery teams. You will collaborate with solution architects, engineering leads and senior business stakeholders to ensure architectural coherence and accelerate strategic delivery. Key Responsibilities • Define and own the end-to-end Enterprise Architecture across the assigned domain., • Develop target architectures, roadmaps, transition states and high-level designs., • Provide architectural governance and assurance across multiple agile delivery squads., • Support solution architects on runway preparation, solution patterns and design alignment., • Drive architectural modernisation across cloud-native, API-first and microservices landscapes., • Represent architecture in senior forums, influencing technology decisions and investment direction., • Ensure designs meet non-functional requirements including performance, security and cost efficiency., • Strong background as an Enterprise Architect, • Experience shaping architecture for large-scale digital transformation programmes., • Strong understanding of API-driven integration, modern digital platforms, and cloud-native delivery., • Ability to produce roadmaps, blueprints and enterprise-level architectural strategy., • Excellent stakeholder management from engineering teams to C-suite level., • Familiarity with TM Forum standards (Open APIs, SID model)., • OSS/BSS, • Experience across sales, service, order orchestration, assurance or network-related domains.

The Job: • Job Title: Head of Engineering, • Industry: Enterprise SaaS - High volume transactions, • Tech stack: GCP, Golang, PHP, • Working Set-Up: Hybrid working set-up (Central London an average of once per month), • Salary - £100,000-£120,000 p/a (dependent on experience), • Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): • Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture, • Act as a senior technical leader and point of escalation for complex technical decisions, • Lead, develop, and coach engineering managers / technical leaders, • Own delivery and engineering health metrics (incl. reliability, quality, and technical debt), • Improve Agile delivery practices, • Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services, • Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities, • Extensive experience and understanding of GCP and it's capabilities, • Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies), • Demonstrated ability to lead complex technical changes or platform modernisation, • Extensive experience in software engineering, including leadership of multiple teams, • Experience working with transactional platforms (low latency) Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Mobile HIU Engineer London £43,000 - £47,000 Basic + Overtime (OTE £55K+) + Vehicle + Package + Technical Progression + Pension Key Responsibilities: • Heating/ Plumbing Service, maintenance, and breakdowns, • Working on various Heat Interface Units, • Mobile role covering London area, • Working on HIU's in residential & Energy Centres, • Call out 1/6 This energy company are a specialist provider of a clean energy solutions their customers, to help provide low carbon solutions for their businesses. With a continuously growing client portfolio this is a brilliant chance to transition into a successful industry. They believe in their staff; they believe in development and are also keen to progress from within. Background Required: • Experience with HIU's, • Familiar with energy centres, plant room or residential environments, • Experience as a Service Engineer/ Maintenance Engineer or similar role Please contact Russ Cleverley at Penguin Recruitment in confidence.

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set unprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. JOB OUTLINE The aim of the role is: • To be responsible for shaping and delivering the residential homes and managing the team to achieve the same., • To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child., • To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing., • To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES • To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act., • To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated., • To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities., • To ensure that professional ethics and behaviour are always demonstrated by all staff., • To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget., • To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures., • To support staff to achieve the highest standards of care for all residents., • To assist in the management, appraisal, supervision, and support of all residential staff., • To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance., • To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children’s Homes Regulations including Quality Standards 2015, Children Act 1989, The Children’s Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS • Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment., • At least two years’ experience relevant to residential care within the last five years., • At least one year of experience supervising and managing professional staff., • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS • 31 days holiday (inclusive of bank holidays), • We're rewarding New Starters with a Welcome Bonus!, • Relocation package!, • Company Car, • Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you., • Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation, • Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone., • Pension with NEST Pensions, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Program, • 24/7 access to an OnDemand GP Service, • Enrolment and funding to required qualification(s)

Delivery Manager / Operational Lead - Client Onboarding / KYC - Fintech / Payments £650-675 p/d (inside ir35 via umbrella) , 1-2 days p/we in London On behalf of our leading payments provider / fintech client we are looking for a Delivery Manager who has a hybrid skillset across delivery / operations / product management as this role will be working in a small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML / KYC and liaise with other teams in the business (such as risk) if required. There will be elements of backlog management, release management, workflow creation and providing operational effectiveness. There will also be a project of work where they look at their client onboarding / customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. This client works within an Agile framework, so experience around scrum / sprint ways of working will be needed. Experience Required:- Proven record of working on client onboarding initiatives (this is essential)- Experience around financial crime and KYC- Background as a Delivery Manager, BA or Product Owner and hybrid in approach- Must have financial services experience, ideally within fintech or payments- Any experience of Salesforce (ideally Service Cloud) would be useful- Strong stakeholder management and personable in approach - Must be able to work 1-2 days p/w in Central London Due to us anticipating high volumes of responses to this advert we will not be able to reply to direct messages and can only speak to candidates that are selected to move forward for this role. Please kindly apply to the link in the first instance. Thanks Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Leaving Care Personal Advisor Location: SouthwarkContract: Initial 3-month contractHours: 36 hours per weekPay Rate: £26.83 per hour (Umbrella) / £20.58 per hour (PAYE)About the Role Southwark Council is recruiting two experienced and dedicated Personal Advisors to join their committed Care Leavers Service. This is a rewarding opportunity to make a real difference in the lives of young people as they transition from care into independent adulthood. You will work collaboratively with young people currently in care, as well as those who have left care, providing practical and emotional support to help them achieve positive outcomes. Through planned interventions and consistent engagement, you will empower young adults to develop independence and confidence in their futures. Supporting care leavers is both challenging and highly fulfilling. You will play a key role in helping young people navigate important life areas including education, housing, employment, health, and financial stability.Key Responsibilities • Work in partnership with young adults, carers, and professionals to assess needs and implement effective support plans, • Manage a caseload, prioritising and organising work in a fast-paced environment, • Contribute to the development, implementation, and review of Pathway Plans with full participation from young people, • Provide clear, analytical written and verbal reports, • Attend and contribute to meetings, including safeguarding and court where required, • Undertake the statutory role of Personal Advisor in line with relevant legislation and regulations, • Build and maintain strong relationships with internal and external agencies, • Conduct regular visits with young people, including those living outside the borough or in higher education, • Offer guidance and signposting around housing, benefits, education, training, employment, and health, • Maintain accurate case records and documentation, • Participate in service development, training, and supervisionWorking Arrangements, • Office-based at least 3 days per week, • Core hours: 09:00 – 17:00, with flexibility required to meet young people’s availability, • Travel required, including visits to young people living outside SouthwarkAbout You, • Experience working with looked after children and/or care leavers, • Strong understanding of legislation relating to care leavers, • Ability to manage a varied caseload and adapt to changing demands, • Excellent communication, organisation, and report-writing skills, • A proactive and empathetic approach to supporting young people, • Ability to respond to urgent situations and provide timely supportWhy Join Southwark Council?, • Opportunity to make a meaningful impact on young people’s lives, • Supportive and collaborative team environment, • Valuable experience within a well-regarded local authority service, • Flexible and varied working environmentIf you are passionate about supporting young people and helping them achieve independence, we would love to hear from you.Apply now to be part of a service that truly makes a difference.

IT Service Delivery Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500 monthly car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Delivery Manager to take ownership of end-to-end IT service delivery across their front office environment. This is a key leadership role responsible for ensuring services consistently deliver business value, operate efficiently, and meet the needs of a fast-paced organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with business stakeholders and internal technology teams. Key Responsibilities Service Leadership & Business Partnership • Build trusted relationships with stakeholders to understand business drivers and ensure IT services support operational performance., • Manage the lifecycle of all front office services: from design to operation and improvement., • Maintain accurate Service Catalogue, CMDB, and hardware/software repositories., • Ensure smooth transition of new or changed services into operations., • Service Desk & end-user support, • Desktop, laptop & tablet provisioning/repair, • Software asset management & licensing, • Mobile phone services, • Peripherals & accessories support, • Printing/scanning services, • Integrate processes across internal teams and external suppliers., • Ensure all vendors adhere to standards and governance frameworks., • Monitor SLAs, KPIs and drive service improvements., • Ensure timely resolution and drive root cause prevention., • Lead initiatives to enhance user experience and service efficiency. Essential Experience: • Strong background managing end-user workplace services (service desk, devices, mobile, printers, software licensing)., • Proven delivery in multi-vendor or outsourced IT environments., • Expertise in IT Asset Management, ITIL and SIAM., • Excellent stakeholder management and communication skills., • Solid experience in incident, problem, and change management., • Comfortable managing budgets and reporting service performance., • Familiarity with front office business processes., • Experience leading operational teams of 6–10 people.

Engagement Overview Robert Half have partnered with a growing organisation based in South London who are looking for an experienced PeopleSoft Finance Consultant to join on a contract basis. This role is suited to a hands on specialist who can step in quickly, provide stability across core finance processes, and support ongoing system transition activities. IR35: Outside IR35 Length: Initial 6 months Office Attendance: 2/3 days a week in their South London Office Core Requirements • Strong background in PeopleSoft Finance, specifically 8.4, with deep understanding of General Ledger functionality., • Strong problem solving and analytical skills, able to take ownership of complex functional issues., • Confident communicator who can collaborate with both finance stakeholders and IT teams., • Competent in SQL for troubleshooting and data validation., • Familiarity with additional modules such as AR, Inventory, Asset Management, Project Costing., • Understanding of financial processes, accounting concepts, and VAT (UK/EU)., • Oversee day-to-day support and stability of PeopleSoft GL, ensuring any issues are identified and resolved promptly., • Serve as the subject matter expert for GL processes including journals, allocations, intercompany, reconciliations, and reporting., • Handle incidents, queries, and service requests related to GL activity., • Investigate escalations and coordinate with technical teams when required., • Provide support to areas that connect into GL (AP/AR/PO)., • Partner with finance users to troubleshoot issues and drive resolutions; delegate work to offshore teams where appropriate., • Assist with VAT-related updates or any cross-module changes., • Contribute to testing cycles across both PeopleSoft and SAP environments., • Troubleshoot issues in development and production systems., • Complete high-level checks during month-end and year-end to ensure batch processes run successfully., • Build strong working relationships with business users, helping with reporting requirements, audits, and enhancement requests., • Gather requirements and produce documentation as needed., • Work closely with the wider regional and global PeopleSoft teams as well as internal IT. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Technical Major Incident ManagerLocation: London Role Type: Contract - 6 months Work Setup: Hybrid - 3 days Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.Who You Will Work With Our client is a global financial services firm that manages wealth, navigates complex markets, and designs strategic financial objectives. The firm provides risk management solutions across a variety of sectors, emphasizing long-term relationships, and innovative approaches to financial challenges. What you'll do: • Lead and command major incidents across applications, infrastructure, cloud, networks, identity, data, EUC, and third parties, establishing clear roles, communications, and ownership for rapid triage., • Drive service restoration by coordinating SMEs, vendors, and operations teams, managing dependencies, removing blockers, and maintaining real-time tracking of actions, risks, and decisions with regular senior stakeholder updates., • Manage senior Technology and Business stakeholders, setting expectations, controlling impact narrative, and escalating decisively., • Perform rapid risk and impact assessments (business, security, regulatory, data, downstream and reputational) and drive timely mitigation, escalation and communications., • Support Change and Problem Management as required, including post-incident engagement and change risk management., • 6+ years leading major incidents in large-scale, 24/7 environments (financial services preferred), • Proven incident commander with strong judgment under pressure, • Deep knowledge of modern tech stacks: distributed systems, cloud, networks, identity, databases, messaging, • Strong analytical mindset for solving complex, unfamiliar system issues, • Solid cybersecurity and operational risk understanding; able to assess and adapt to security impacts, • Experience with ITIL practices (Incident, Problem, Change) in enterprise settings, • Excellent communication-translates technical details into business impact quickly, • Strong stakeholder management; influences and challenges senior leaders effectively, • Highly organized; manages multiple priorities efficiently and build strong relationships across executives and teams, • Working knowledge of data center infrastructure (power, cooling, racking) If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at

Field Service Manager (Process Engineering)£52,000 - £58,000 + Profit Related Bonus + Company Vehicle + Enhanced Pension + Death in Service + 25 days holiday + Free Parking + Training & DevelopmentBorehamwoodAre you a field service engineer with an industrial plant, process equipment or mechanical systems background with experience of team management, seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field?This role offers autonomy, where you will work with the Company's Technical Services Engineers, Contracts Engineers, and Field Sales Engineers, and interact with colleagues at the production facilities.This company has been established for over a century, has several patented world firsts to its name, and is a leading international player in the energy transition, as well as a world leader in the thermal energy sector, producing industrial boilers and burners.This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK.The Role: • Leading and managing the UK Service Engineer team of 16 people, • Ensuring effective deployment of engineers based on skills, availability and customer requirements, • Monitoring operational performance, engineer utilisation and service delivery standards ensuring timely and accurate completion of service reports and work orders, • Supporting technical problem-solving and escalation on complex service issues, • Managing engineer performance, development and training requirements, • Supporting customer relationships and responding to service-related queries or concerns, • Experience in field service management or senior engineering supervision

The Vacancy Project Surveyor – Responsive Maintenance Location: Walton-on-Thames Division: Wates Property Services (WPS) – Reactive Maintenance Start Date: Early 2026 (flexible for the right candidate) Wates Property Services is looking for a Project Surveyor to join our Responsive Maintenance team based in Walton-on-Thames. This is a fantastic opportunity for a commercially experienced and motivated individual to lead and grow within a dynamic environment focused on delivering high-quality maintenance services. You’ll be working on our reactive maintenance scheme which includes an AOV model alongside NHF SOR, supporting the delivery of reactive maintenance works, and assisting in leading a small commercial team including working alongside a Project Surveyor and junior/admin staff. What You’ll Be Doing: • Team Leadership: Manage and mentor junior staff, fostering a high-performing and collaborative team culture., • Commercial Management: Take ownership of pre- and post-contract commercial strategies, including monthly Cost Value Reconciliation (CVR) and progress reporting., • Subcontractor Oversight: Handle procurement, measurement, valuation, and final accounts, ensuring compliance with Wates processes and contractual obligations., • Value Maximisation: Drive cash flow and valuation processes to maximise project profitability., • Contract Compliance: Ensure all contractual instructions, notices, and health & safety obligations are met., • Client Engagement: Build and maintain strong relationships with clients, supply chain partners, and internal teams. What We’re Looking For: • Degree qualified in Quantity Surveying or a construction-related discipline (essential)., • 5–6 years’ experience in a similar role, ideally within responsive maintenance (planned experience considered if willing to transition)., • NHF Schedule of Rates experience is a must., • Proactive mindset: Forward-thinking, enthusiastic, and always pushing to achieve more., • Strong communicator: Able to lead, influence, and collaborate effectively across teams., • Career-driven: Looking for progression and eager to grow within the business., • Customer-focused: Positive attitude and commitment to delivering excellent service. Why Join Wates? At Wates, we don’t just build and maintain properties — we build careers. You’ll be part of a team that values innovation, integrity, and continuous improvement. We offer: • Career development opportunities, • Supportive team culture, • Exposure to diverse and impactful projects, • A chance to make a real difference in the communities we serve Ready to take the next step in your career? Apply now and be part of something meaningful. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Mobilisation Coordinator - Social Housing Repairs & Maintenance Based in East London Full time, permanent £42,000 - £45,000 per annum We are working with a leading social housing contractor to recruit an experienced Mobilisation Coordinator to join their mobilisation and business improvement team. In this role, you will support the Operations Teams on the mobilisation of new contracts, as well as re-mobilisation / demobilisation of existing contracts. Main Duties • Support the smooth transition of newly awarded contracts by coordinating activities across operational teams., • Assist in the mobilisation phase, ensuring all tasks and processes are completed for a seamless handover to operational teams., • Act as a central point of coordination for mobilisation and service transition across all new projects., • Coordinate mobilisation, re-mobilisation, and de-mobilisation tasks as required., • Communicate with key stakeholders to ensure all mobilisation actions are completed on schedule., • Work with business support departments (HR, IT, Fleet, Procurement, Training, Compliance) to facilitate mobilisation activities., • Support TUPE consultations alongside HR and Operational Management teams where needed., • Organise and document weekly meetings / conference calls with operational teams and clients to track progress., • Assist in preparing training materials and liaising with teams to deliver process and system guidance., • Maintain accurate documentation, progress trackers, audit trails, and compliance records., • Identify potential risks or issues and escalate to management as needed., • Highlight issues or risks which may impact project delivery, ensuring business continuity during transition.Essential Criteria, • Experience working on Social Housing Repairs & Maintenance contracts., • Previous experience in a mobilisation or project coordination role., • Good understanding of health & safety obligations regarding maintenance activities., • Strong verbal communication and written English skills., • Proficient in IT (MS Office, project management tools, digital systems)., • 25 days annual leave + bank holidays, • Long service awards

Job Title: Fire Alarm & Nurse Call Engineer (Service & Maintenance) Salary: £35,000 - £45,000 DOE. Role Overview We are seeking a Fire Alarm & Nurse Call Engineer to carry out breakdowns, servicing, and maintenance across a range of systems and environments. The role involves working on both fire alarm and nurse call systems, ensuring high standards of safety, compliance, and customer service. Key Responsibilities • Service, maintain, and repair fire alarm and nurse call systems, • Attend breakdowns and fault-find across multiple system types, • Work on both wired and wireless nurse call systems, • Carry out routine inspections and preventative maintenance, • Ensure all work complies with industry standards and regulations, • Provide excellent customer service across all client sites, • Nurse call systems (including bedhead trunking systems), • NHS and healthcare facilities, • Private care settings, • Prisons, • Primary coverage: Central London, • 7:30am – 5:30pm (includes travel time), • Site hours typically 8:30am – 4:30pm, • Call-out rota: 1 in 6 weeks, • Standby allowance: £375 per rota, • Overtime rates:, • 1.5x (weekdays & Saturdays), • Salary: £35,000 – £45,000 (DOE), • Pension: 6% employer contribution, • Life insurance: 4x annual salary, • Sick pay: from day one, • Bonus scheme (company-wide performance bonus), • Additional perks:, • Health cash plan (Simply Health – Level 3), • 25 days annual leave + bank holidays, • Additional day per year after 5 years’ service (up to 30 days), • Company car provided (estate vehicle), • Personal use included, • Fuel card provided, • FIA Foundation qualification preferred (training provided if not held), • Ongoing manufacturer and in-house training, • Access to dedicated training facilities, • Clear progression pathways, • Opportunities to move into Lead Engineer and Regional roles, • Experience in fire alarm and/or nurse call systems (preferred), • FIA Foundation qualification (desirable, not essential), • Strong work ethic and positive attitude, • Good fault-finding and problem-solving skills SER-IN

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Montessori by Busy Bees Enfield, rated Good by Ofsted, accommodates 68 children and offers a carefully prepared educational program in a happy, relaxed, and caring environment. Our nursery focuses on supporting every area of your child's development, ensuring we lay the foundations for their future learning and fulfilling their potential while facilitating a smooth and progressive transition to full-time education. Conveniently located in the heart of Enfield on Baker Street, EN1, we provide complimentary lunches for our children and free parking for staff, creating a welcoming and accessible environment for families. Busy Bees Benefits \n\n • Competitive salary \n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 50% childcare discount \n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n, • Discounted Private Medical Insurance (PMI)\n What to Expect as a Nursery Practitioner: • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning., • Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS)., • Level 3 (or above) qualification in Early Years Education.\n, • Proven experience in working with children under 5 and a genuine interest in early childhood education\n

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Project Manager – User Technology & Service Management About the Role We are working with a leading global professional services organisation seeking an experienced Project Manager to deliver a portfolio of technology initiatives focused on end user computing, service management, and endpoint environments. This role sits within a central Technology PMO and is responsible for end-to-end project delivery, working across engineering, security, mobility, and service operations teams. Key Responsibilities • Lead the delivery of endpoint-focused technology projects (engineering, security, mobility, service operations), • Develop and manage project plans, timelines, budgets, and resources, • Translate technical roadmaps into structured, deliverable project plans, • Identify and mitigate risks, dependencies, and resource constraints, • Ensure smooth transition from project delivery into operational support, • Coordinate cross-functional teams across global environments, • Act as the key liaison between technical teams, PMO, and business stakeholders, • Provide clear reporting on project status, risks, and performance, • Deliver stakeholder presentations and manage expectations effectivelyKey Skills & Experience, • 7+ years’ experience in IT Project Management, • Proven delivery of endpoint, infrastructure, or service management projects, • Strong experience working in complex, global environments, • Experience with tools such as ServiceNow, MS Project, Smartsheet (or similar), • Strong understanding of endpoint technologies, security, and service operations, • Excellent stakeholder management and communication skills, • PMP (or equivalent) – essential, • Agile / Scrum / ITIL – desirable, • Degree in IT, Engineering, or related fieldThe Candidate, • Strong leadership and coordination skills, • Commercially aware with a client-focused mindset, • Comfortable operating in fast-paced, complex environments, • Proactive, organised, and solutions-driven, • Able to engage confidently with both technical and non-technical stakeholdersAdditional Information, • Hybrid working model, • Opportunity to work on large-scale, global technology initiatives

The Laptop Refresh - Project Coordinator will oversee the deployment of new laptops, ensuring the smooth transition of hardware for employees within the organisation. This role requires a detail-oriented individual with experience in project coordination within the technology department. Client Details This opportunity is with a respected organisation within the financial services industry. Description • Run regular CMDB and Intune extracts and reconcile device-to-user assignments, • Identify, log, and route discrepancies such as mismatched user records, inactive devices, or missing data, • Validate refresh lists against HR leaver data and flag exclusions, • Create clear discrepancy tickets with supporting evidence and track them through to closure, • Maintain weekly cadence with Service Desk and IT Ops to review open items, • Support compilation of device volumes for office/location requirements, • Coordinate device ordering with approved vendors and track order progress, • Monitor delivery status and flag delays, shortages, or mismatches, • Maintain Jira tickets reflecting volumes, statuses, milestones, and locations, • Escalate risks that may impact monthly refresh targets, • Ensure tracker quality, version control, and consistent data hygiene Profile A successful Laptop Refresh - Project Coordinator should have: • Experience in IT coordination, IT operations support, desktop refresh, or asset data management, • Confident working with CMDB records and following change controls, • Familiarity with Microsoft Intune device records, • Strong Excel skills (filters, lookups, conditional formatting, validation), • Experience with Jira or similar tracking tools, • Highly organised with ability to manage large datasets to closure, • Clear written communication for logging and routing actions effectively, • Competitive daily rate of GBP 300 to GBP 350, • Temporary role offering valuable experience within the financial services industry., • Opportunity to work in London, a key location for the organisation.

Project Manager - Offie Relocation - Fit OutLondon (Hybrid - 4 days on-site)2 year Contract£60,000 – £70,000 per annum Relocation Project Manager in London - Are you a strategic leader with a track record of delivering complex, large-scale office relocations? We are seeking a Relocation Project Manager to spearhead the end-to-end decommissioning of a major London site and the successful mobilization of a new, sustainable workplace in Central London The Role This is a high-impact leadership position acting as the strategic lead for a multi-year relocation project. You will coordinate people, assets, and critical technical services to ensure a seamless transition. You will lead a multidisciplinary team across Facilities, IT, HR, and Communications, ensuring the organization is "day-one ready" without disruption to core operations. Key Responsibilities • Strategic Delivery: Lead the integrated project plan covering office vacation, workplace design, fit-out, and technical infrastructure relocation., • Governance & Risk: Establish rigorous reporting frameworks (RAID, OKRs, and change control) and maintain evidence-based decision-making., • Stakeholder Management: Serve as the primary point of contact for staff, unions, and external partners, ensuring transparent and consistent communication., • Technical Oversight: Coordinate the relocation of server rooms, specialized service departments, and high-value assets., • Commercial Support: Partner with senior leadership to manage engagements with landlords, contractors, and specialist suppliers. We are looking for a disciplined operator who thrives in high-risk, time-critical environments. You should have: • Proven Experience: A background in leading large-scale office moves (physical, IT, and people) within complex, occupied buildings., • Technical Fluency: Comfort working across property, IT infrastructure, and workplace functions., • Leadership Skills: Experience managing and developing teams, fostering an inclusive culture, and managing multi-channel engagement during change., • Analytical Rigor: Proficiency in budget management, contract negotiation, and outcome-based performance frameworks (e.g., OKRs).Please apply if you have strong office moves experience

Supporting Young Lives Through Understanding and Care At Paragon Social Care, we support children and young people through periods of uncertainty, transition, and change. We are seeking Children's Support Workers who believe in the power of understanding, compassion, and steady care — people who want their work to make a lasting difference. This role isn't about routines alone. It's about being the calm presence. The trusted adult. The person who helps a young life feel safe enough to grow. Who We Are Our work is guided by a clear vision: Excellence Through Understanding. Paragon Social Care provides 24/7 wraparound support for children and young people in local authority care, often during the most pivotal moments in their lives. We create environments that are safe, nurturing, and empowering, helping young people build confidence, resilience, and hope for the future. The Role There is no such thing as a "typical" day — but there is purpose in everyone. As a Children's Support Worker, you may: • Offer trauma-informed care to ensure young people are safe and supported., • Build positive, trusting relationships that offer stability, • Support daily routines, independence, and life skills, • Assist with education, appointments, and meaningful activities, • Prepare meals and encourage healthy living, • Advocate for young people's voices and emotional wellbeing, • Transport young people to appointments or activities using your own vehicle, • Support each child to move forward with confidence and belief in themselves Who We're Looking For This role is well-suited to individuals who are: • Compassionate, patient, and emotionally resilient, • Experienced in supporting children or young people (paid or voluntary), • Flexible to work varied shifts, including weekends, sleep-ins, and waking nights, • Hold a full UK driving licence and have access to a car What We Offer We believe that great care starts with well-supported people. You will receive: • Competitive pay of £17.50 - £28.00 per hour, depending on shift type, • Comprehensive training, including 21 online modules and in-person courses covering safeguarding, trauma-informed practice, PACE, and positive behaviour support, • Clear career progression pathways into Senior Support Worker roles and beyond, • Flexible working patterns (agency role), • Company pension, • Referral bonuses, • A supportive, values-driven organisation that invests in your development Why Paragon Social Care Because understanding changes outcomes. Because consistency builds trust. Because children remember who stayed. If you are looking for a role where your presence truly matters — where care is led by understanding and purpose — we would welcome your application. Apply today and take the first step towards a career that makes a genuine difference. This post is subject to an enhanced Disclosure and Barring Service (DBS) check due to the nature of the role, which involves working with vulnerable young people. Safeguarding and promoting the welfare of young people is a priority, and all applicants will be expected to share this commitment.

MS668 - Front Office Service ManagerLocation: Watford Salary: £70,000 - £80,000 + packageOverview: First Military Recruitment are currently seeking a Front Office Service Manager on behalf of one of our clients.You will be responsible for the end-to-end delivery, performance, and continual improvement of IT services supporting front office functions. This includes service desk, field support, and asset management, alongside budget responsibility, team leadership, and adherence to IT policies and best practice.Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.Duties and Responsibilities: • Manage delivery of front office IT services including end-user support and incident management, • Oversee hardware lifecycle: procurement, deployment, maintenance, and repair, • Manage software licensing, compliance, and asset tracking, • Support mobile devices, telephony, printing, and end-user equipment, • Build strong relationships with stakeholders and align services to business needs, • Manage full service lifecycle from design through to improvement and retirement, • Maintain accurate records across service catalogue, CMDB, and asset repositories, • Ensure smooth transition of new or changed services into operations, • Drive automation and continuous improvement initiatives, • Apply SIAM principles to manage internal teams and external suppliers, • Monitor service performance against SLAs/KPIs and conduct service reviews, • Manage service costs and budgets, ensuring value for money, • Provide performance and financial reporting to stakeholders, • Ensure effective incident resolution and root cause analysis, • Lead service improvements to enhance performance and user experience, • Collaborate with other Service Managers and IT teams for consistency, • Support IT asset audits and ensure compliance with policies, • Experience delivering end-user IT services (service desk, devices, software, etc.), • Experience in multi-vendor or outsourced environments, • Knowledge of IT asset management best practices, • Understanding of ITIL and SIAM frameworks, • Experience in incident, problem, and change management, • Strong stakeholder engagement and communication skills, • Budget and vendor management experience, • Service-driven, business-focused mindset, • Strong organisational and documentation skills, • Security clearance may be required, • Flexible working and travel as needed

Why Superdrug Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a dayincludes As a Test Analyst you will carry out tests in accordance with scenarios defined by others and allocated by the Test Manager & Business Analyst.Tests will be particularly focused on the Mobile App as we roll out significant updates, and will also include but not limited to, ASW UK websites (Superdrug & Savers) and CRM systems.You will be expected to be thorough and structured in your approach and to log your test results clearly.Here's the exciting bit…a day includes• Testing of new software development• Test ad hoc changes to modified software• Recording of test results accurately• Maintain and update logs of results in relevant systems• Escalate significant test failures to Test Manager• Collaborate and communicate to colleagues effectively• Contribute to test planning• Write accurate scripts where required• Set up of test environments where required• Continually review scripts for relevance and accuracy• Transition manually conducted tests to automated where possible• Provide support for production monitoring and assist with production issues as required What youll need to succeed • Experience of testing Websites and Mobile App Testing and ideally CRM systems• Has good knowledge of Software Development Life Cycle (SLDC)• Has experience using Defect management tools i.e JIRA• Prepared to work in a fast paced agile environment• Experience creating, writing and developing robust test scripts• IT related education and/or certifications preferred• Methodical test execution• Self-motivated with excellent analytical and problem solving skills· • High level of accuracy and attention to detail in approach to all work• Excellent communication skills, verbal and written.• Job role entails regular communication with offshore teams and technical team members.• Focused and able to work with minimal supervision and work effectively as part of a team.• Experience with automated testing e.g. Selenium is desirable but not essential. Heres whats in it for you • Benefits• Working in a stylish, modern and collaborative office right by East Croydon station• On-site beauty treatments, table tennis and café with a fantastic selection of hot and cold food every day• Health and beauty giveaways from suppliersCome and be part of something special.

Please note: Unless you have current and active SC Clearance, please do NOT apply as my client can only work with a contractor who holds this clearance. Thank you! Required: Project Manager, minimum 5 years experience, delivering software solutions for the UK Government Our client, a leading organisation delivering critical digital services to the UK public sector, is seeking an experienced Contract Project Manager to lead the successful implementation of complex software solutions across government programmes. This role is being advertised by a specialist recruitment consultancy on behalf of our client. The successful candidate will play a key role in delivering high-impact digital initiatives supporting government transformation and service modernisation. Key Responsibilities • Lead end-to-end software implementation projects across government departments and agencies., • Manage full project lifecycle including planning, governance, delivery, and transition to service., • Coordinate cross-functional teams including technical architects, developers, product owners, and external suppliers., • Ensure delivery against scope, timeline, budget, and quality objectives., • Engage with senior government stakeholders and programme boards, providing clear reporting and risk management., • Implement and maintain strong project governance aligned with public sector delivery frameworks., • Minimum 5 years’ experience delivering software implementation projects as a Project Manager., • Proven track record of working on UK Government or public sector programmes., • Experience managing complex digital or technology delivery projects., • Strong stakeholder management skills across technical and non-technical audiences., • Active SC (Security Check) Clearance., • Previous experience working with UK Government departments or agencies., • Strong knowledge of project delivery frameworks such as PRINCE2, Agile, or hybrid delivery models., • Experience delivering projects within digital transformation programmes., • Background in government digital standards or GDS-aligned delivery., • Opportunity to work on high-profile government technology programmes., • Competitive contract day rate., • Work from home. Apache Associates is acting in its capacity as an Employment Business. Due to the number of applications, we can only respond to those that meet these requirements.

IT Project Manager Do you enjoy leading large scale IT Infrastructure and networking projects that have real impact across an organisation? A leading professional services firm is looking for an IT Project Manager to join its growing technology function. You will play a pivotal role in delivering cross-discipline IT projects covering networking, infrastructure, software, cloud and business transformation initiatives. What's in it for you? • Hybrid working with 3 days a week in the London office., • Opportunity to deliver a wide range of enterprise projects with strong backing from senior leadership., • Manage end-to-end delivery of a varied IT project portfolio including Networking, Infrastructure, Cloud, Cyber Security and Software workstreams., • Developing and managing project plans, budgets, resource forecasts and delivery schedules, • Leading cross-functional project teams including technical specialists, business stakeholders, and third-party vendors, • Managing project governance, reporting, RAID logs, and delivery controls, • Ensuring security, compliance, and risk requirements are Embedded throughout the project life cycle, • Supporting change management and stakeholder engagement to ensure successful adoption of new solutions To be successful in your application for this role you will need to be able to demonstrate the following experience: • Proven background working as an IT Project Manager in regulated Legal or Professional Services environments., • Previous experience delivering a wide range of complex projects including IT networking projects, • Strong understanding of LAN/WAN or SD-WAN environments, Firewall and network security technologies., • Familiarity with technologies such as Azure, Cisco (including Meraki), Palo Alto or Fortinet, • Excellent stakeholder and vendor management skills, • Strong technical understanding across infrastructure, • Comfortable managing conflicting requirements and leading project teams Apply today to take the next step in your IT project management career. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.

Finance Systems Business Analyst (SAP FICO) - Permanent - £ - Hybrid in Central London This is a business-facing role for someone who has built their career around finance process improvement, systems analysis, and change delivery; and who knows SAP well enough to work confidently across it, without being a pure SAP specialist. Our client is a global manufacturing business currently operating on SAP ECC and preparing for a transition to SAP S/4HANA. They are not looking for a traditional SAP FICO consultant. They already have technical SAP resource. What they need is someone who understands finance and operational processes deeply, can analyse and improve them, and can bridge the business and the technical teams who deliver change. The role sits at the intersection of finance operations, business analysis, and systems delivery. You will work directly with Finance, Controlling, and Credit Management stakeholders, owning the analysis, process design, and change workstreams that drive improvement across the SAP landscape. What you will be doing: -Analysing and documenting current-state finance and controlling processes; identifying inefficiencies, gaps, and improvement opportunities. -Leading business requirements gathering and systems analysis across finance change initiatives, from demand intake through to delivery and testing. -Designing and mapping future-state processes, working with stakeholders to agree scope and outcomes before anything is built. -Writing clear, structured functional specifications and requirements artefacts that technical and MSP delivery teams can work from. -Planning and coordinating test activity across UAT cycles; defining scenarios, managing defect resolution, and driving business sign-off. -Owning data analysis, data quality assessment, and data cleansing workstreams in support of system changes and migration activity. -Supporting automation opportunities across finance processes, identifying where manual effort can be reduced and working with technical teams to deliver it. -Managing change effectively; keeping stakeholders informed, engaged, and ready for new ways of working. -Contributing to the S/4HANA readiness programme, including process simplification, data migration preparation, and testing strategy. -Working with the Managed Service Provider and offshore delivery teams; translating requirements clearly so that handoffs are clean and builds land correctly. SAP coverage: You will need solid working knowledge across SAP FICO; GL, AP, AR, Asset Accounting, Controlling, banking and period close. Familiarity with other modules (MM, SD, PS or similar) is a genuine advantage, particularly where they integrate with finance processes. You do not need to be a configurator. The technical build sits with the MSP; your job is to define what gets built and why. What we are looking for: -A career background in finance systems analysis, business change, or finance transformation; not a SAP consultant who has picked up some BA skills. -Strong process analysis and process mapping capability; comfortable with AS-IS / TO-BE, gap analysis, and structured requirements documentation. -Solid experience of structured systems analysis methodology and end-to-end project delivery, including testing coordination and UAT management. -Hands-on involvement in data management and data cleansing activity; understanding of what good data governance looks like in a finance context. -Experience identifying and supporting automation of manual finance processes. -SAP FICO knowledge at a level where you can engage credibly with technical teams, write functional specifications, and understand the impact of system changes on finance operations. -Participation in multiple end-to-end SAP projects, including at least one major S/4HANA transformation or implementation. -Comfortable working in a global organisation with onshore, offshore, and third-party delivery partners. -Strong stakeholder management; able to work with senior Finance leaders and translate their needs into structured, deliverable requirements. -Relevant qualifications in business analysis (BCS, CBAP or similar) are a strong plus; Prince2, Agile or equivalent delivery credentials are also valued. Our client is an Equal Opportunity Employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

IT Service Management Lead – ITSMOverviewTechnology is at the heart of modern financial services. Our client a leading FinTech are seeking an accomplished IT Service Management leader to take ownership of service performance, resilience, and continuous improvement across their UK operations.This is a high-impact leadership role for someone who thrives in fast-paced, business-critical environments. You will play a pivotal role in ensuring technology services are not only stable and reliable, but also evolving to meet growing business demands. The position offers the opportunity to shape service standards, influence strategic direction, and drive meaningful operational transformation.Key Responsibilities • Provide strategic and operational leadership for IT service management across business-critical systems and infrastructure., • Ensure technology services are prioritised and delivered in line with business needs and agreed performance targets., • Oversee technical support functions spanning applications, infrastructure, and user support services., • Act as senior escalation point for high-impact incidents, ensuring effective coordination, resolution, and post-incident review., • Build productive relationships with senior business stakeholders to ensure transparency, alignment, and confidence in IT services., • Govern third-party providers and managed service partners, holding them accountable for performance and contractual obligations., • Champion service optimisation initiatives, introducing improved processes, automation, and tooling to enhance efficiency and user experience., • Establish clear reporting frameworks, delivering meaningful performance metrics and insights to leadership forums., • Maintain oversight of service documentation, operational procedures, and support models to ensure sustainability and knowledge continuity., • Collaborate across multiple UK locations to ensure consistency and standardisation of IT service deliverySkills & Experience, • Degree-qualified in Information Technology, Computer Science, or a related field (or equivalent experience)., • Extensive experience in IT service management within a complex, regulated environment., • Demonstrated expertise across incident management, service transition, operational support, and change governance., • Strong knowledge of enterprise environments including cloud platforms, SaaS solutions, networking, databases, and business-critical applications., • Experience leading technical teams and fostering a high-performance, service-oriented culture., • Proven ability to manage and influence third-party technology suppliers., • Comfortable presenting service performance updates and incident findings at senior leadership level., • Familiarity with structured service management methodologies such as ITIL., • Strong analytical capability with a pragmatic, solutions-focused approach., • Experience supporting distributed or multi-site operations.Package:£100K - £130KExcellent Bonus and full corporate bensLondon x3 days onsite

Company Description At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. Job Description What will you be doing? We are seeking an experienced Azure Cloud Engineer to join our ambitious team in London. This is a permanent role with hybrid working pattern, with minimum 2 days per week office attendance. Here you’ll provide support for Cloud-based applications and services and recommend enhancements to meet customer requirements. You’ll take the lead on ad-hoc investigations; identifying additional service requirements and assisting with the delivery of new projects. You’ll work closely with the Head of Infrastructure & EUC and Infrastructure & EUC Lead, in running quality-driven, Agile-inspired, proactive and customer/business-oriented services, that are aligned with the overall strategic development of all Technology services for S&W. If you’re a passionate Cloud Engineer with experience in the above, now is an excellent time to join and use your expertise to help deliver robust, scalable and cost-effective infrastructure solutions to meet the needs of all S&W users, now and in the future! As a Cloud Engineer, your responsibilities will include among others, • Design and implement Azure cloud solutions to meet business requirements, • Manage and monitor Azure resources, including virtual machines, storage accounts, and networking components, • Automate deployment and configuration processes, utilising tools such as PowerShell, • Ensure the security and compliance of our Azure environment by implementing best practices and security controls, • Troubleshoot and resolve issues related to Azure infrastructure and services, • Assist with integration plans for merging the IT systems of the acquiring and target companies, ensuring seamless transition and minimal disruption to business operations, • Assess and mitigate risks associated with the integration of IT infrastructure, including data security, compliance, and system compatibility Qualifications Skills and Experience To be successful in this role, you should have, • Experience of working in a Hybrid Cloud environment, • Proven experience as an Azure Cloud Engineer or in a similar role, • Strong knowledge of Azure services and architecture, • Experience with infrastructure-as-code tools such as Terraform, • Azure certifications (e.g., Azure Solutions Architect, Azure DevOps Engineer), or equivalent, • Experience with containerization technologies such as Docker and Kubernetes, • Working knowledge of Zscaler, • In-depth knowledge of Azure firewalls, • SQL experience Additional information As a colleague here at S&W you will have access to benefits that include • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependent), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave, • Cycle to work scheme, • Season ticket loan, • Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Job description Job Description: Sales Solutions Architect – Energy Management & Indoor Air Quality Monitoring Position Title: Sales Solutions Architect Department: Sales/Pre-Sales Location: London Reports To: VP of Sales / Director of Solutions Engineering About the Company: We are a rapidly growing company at the forefront of energy management and indoor air quality (IAQ) monitoring, providing innovative solutions for building owners and operators. Our platform integrates cutting-edge hardware devices with a robust software solution to optimize energy efficiency, track air quality, and enhance building performance. We help clients achieve sustainability goals while ensuring healthy indoor environments. Position Overview: The Sales Solutions Architect is a critical role responsible for designing and delivering customized energy management and indoor air quality solutions. This individual will leverage both hardware and software technologies to meet client needs, working closely with the sales team to support technical presentations and solution design. This position requires a deep understanding of building systems, IoT devices, energy performance, and air quality monitoring, alongside strong customer-facing communication skills. Key Responsibilities: Pre-Sales Support & Consultation: · Collaborate with the sales team to identify client needs, challenges, and sustainability goals related to energy management and indoor air quality. · Lead technical discovery sessions with clients, conducting needs analysis and understanding existing building infrastructure and energy consumption. · Conduct comprehensive site surveys to capture potential infrastructure limitations. · Develop customized solution proposals that integrate both hardware devices (sensors, meters, etc.) and our software platform for performance tracking and optimization. · Create engineering scope of work clearly outlining the intended services provided, to be used as part of the larger contract. · Prepare and deliver tailored product demonstrations, proof-of-concepts (POCs), and technical presentations to key stakeholders, highlighting the benefits of the energy and air quality monitoring platform. Solution Design & Architecture: · Architect comprehensive solutions that combine hardware (sensors, meters, monitoring devices) and software to track, analyze, and improve building energy efficiency and indoor air quality. · Design solutions for scalable deployment across large building portfolios, ensuring seamless integration with existing building systems such as HVAC, IAQ, lighting, occupancy tracking, and energy monitoring tools. · Work with the product and engineering teams to develop or customize platform features and hardware integration according to specific client needs. Sales Enablement: · Serve as the primary technical resource during the sales cycle, providing technical insights, answering complex questions, and alleviating client concerns. · Assist in the preparation of RFP responses, proposals, and other sales materials, ensuring that all technical elements are properly articulated. · Support sales with technical documentation to help communicate the value of the solutions. · Collaborate with marketing to create white papers and case studies detailing prior successes. Post-Sales Transition: · Ensure a smooth handover to the implementation and customer success teams, providing detailed technical documentation and guidance on the chosen solution. · Act as a point of contact during the early stages of deployment to resolve any technical issues and ensure client satisfaction. Industry & Product Expertise: · Stay up-to-date with the latest trends in energy management, air quality monitoring, IoT devices, and building automation technologies. · Maintain a deep knowledge of our product offerings, including hardware sensors, software platforms, and integrations. · Provide feedback to the product development team based on client interactions and emerging industry trends to help drive continuous improvement in our offerings. Required Qualifications: Education: · Bachelor’s degree in Engineering, Environmental Science, or a related field. · Advanced degree or certifications in energy management, building automation, or sustainability are a plus. Experience: · 3+ years of experience in pre-sales, solutions architecture, or technical consulting, preferably within the HVAC systems, energy management, smart buildings, or related IoT systems · Proven experience designing and delivering integrated hardware-software solutions for HVAC, building management, energy optimization, air quality monitoring, or related IoT systems · Familiarity with IoT devices, sensors, software, and integration protocols used in building management (e.g., BACnet, Modbus, Zigbee). Technical Skills: · Strong understanding of energy management systems (EMS), such as energy metering, building management systems (BMS), HVAC design, software development, etc. · Knowledge of indoor air quality monitoring technologies and key metrics (e.g., CO2, VOCs, humidity, and particulate matter). · Experience with hardware devices and sensors, including installation, configuration, and integration with software platforms. · Familiarity with cloud platforms and data analytics related to building performance and environmental monitoring. Soft Skills: · Excellent communication and presentation skills, with the ability to explain complex technical solutions to non-technical stakeholders. · Strong problem-solving and analytical skills with the ability to design creative and effective solutions. · Ability to manage multiple projects and timelines while collaborating across different teams. Preferred Qualifications: · Experience with sustainability initiatives such as LEED, WELL, or other green building certifications. · Previous experience working in the building automation, energy, or environmental sectors. · Familiarity with software-as-a-service (SaaS) solutions, APIs, and cloud integration. Why Join Us? · Be part of an innovative team that is transforming building management by making indoor environments healthier and more energy-efficient. · Work with cutting-edge IoT technologies and an advanced software platform to drive real-world impact on sustainability and building performance. · Competitive compensation package with opportunities for career growth and professional developmentAbout the job

Account Executive/ Director- Commercial- Colindale Account Directors are instrumental in the strategic management of client relationships, championing insurance products and maintaining a high standard of customer service. This pivotal role requires a thorough understanding of insurance policies, risk management, and excellent communication skills, both in managing client relationships and leading internal teams. The role involves a combination of handling and developing your own clients end-to-end, as well as working with Account Handlers and other Directors to meet clients’ needs, ultimately helping the business achieve its objectives and drive continued growth. You will also be responsible for line managing a team, predominantly Account Handlers. This includes people management and overseeing personal development. Key Responsibilities: Client Acquisition and Retention • Service and administer a portfolio of commercial and property insurance clients in a timely, professional, and compliant manner. Analyse clients’ insurance needs and recommend suitable coverage options, liaising with the wider team where required., • Ensure the Demands & Needs (DNA) process is followed for all clients, with particular focus on increasing penetration in areas currently below company average, such as D&O and Cyber., • Build and maintain strong client relationships by attending meetings, understanding demands and needs, and providing informed advice on a wide range of coverages. Ensure a clear plan exists for all clients, including face-to-face meetings where possible, including face-to-face meetings where possible., • Identify opportunities for recommendations and referrals from existing clients, providing comprehensive protection solutions through appropriate products and services. Policy Management • Evaluate insurance policies to ensure they meet clients’ requirements., • Assist clients in understanding policy terms, conditions, and coverage., • Process policy renewals, endorsements, and cancellations efficiently., • Maintain accurate and up-to-date client records on the company electronic filing system. Risk Assessment and Compliance • Conduct risk assessments for clients and provide recommendations for coverage or mitigation., • Ensure your team adheres to regulatory and company standards, including FCA, GDPR, and internal policies., • Support continuous improvement of team processes, systems, and client service delivery. Customer Service • Address client inquiries and concerns promptly and professionally., • Act as a liaison between clients and insurance carriers, ensuring timely resolution of issues and claims., • Establish and manage strategic partner relationships and foster strong connections with potential clients, influencers, and suppliers. People Management and Development • Team Leadership & Performance Management: Conduct regular 1:1s, appraisals, and performance reviews. Set clear objectives and monitor progress to ensure the team meets client and business expectations., • Talent Development & Coaching: Support and develop team members to enhance skills, engagement, and career progression. Provide constructive feedback, mentoring, and learning opportunities., • Workload & Resource Management: Allocate work effectively across the team, ensuring efficiency, fairness, and alignment with client priorities. Monitor pre-renewals, renewals, and ongoing client requirements. Essential: • Experience in a similar Account Executive or Account Director role within commercial and/or property insurance, • Demonstrable experience retaining and growing an existing portfolio of clients, alongside identifying, generating, and converting new business opportunities, • Experience dealing directly with insurance markets, including working with insurers and placement teams to secure appropriate cover, • Proactive line management experience, including regular 1:1s, performance management, and ownership of personal development plans, • Strong understanding of compliance responsibilities, including FCA requirements and Consumer Duty, • Good technical knowledge of insurance products, with the ability to present confidently to clients or internal audiences on insurance-related topics when required (with appropriate training and support), • Strong interpersonal and communication skills, with the ability to build effective relationships at all levels, • Ability to work efficiently under pressure, with excellent planning, organisational, and time management skills, • Confident in the use of relevant systems and software for client management, documentation, and analysis, • An innovative and creative approach to problem-solving, with the ability to demonstrate how this has supported client retention or business development Desirable: • Professional insurance qualification, such as ACII, or working towards, • Experience within Commercial General and/or Real Estate insurance, • Exposure to team or business change, including supporting colleagues through transition NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the ___ and were named a ___. About Position: We are seeking for AVP with hands on experience in Hitech, Hunter, Sales. etc., • Role: Associate Vice President/Vice President, • Location: London, UK., • Experience: 15+ Years, • Job Type: Full Time Employment What You'll Do: • Build a robust opportunity pipeline and establish long-term business relationships with partners and customers with strategic relevance to Persistent services, • Collaborate with cross-functional teams to enable customer success for an optimal time to revenue., • Build effective relationships with industry-specific partners, channels, and distributors., • Develop new prospects and verticals through the candidate’s personal network ., • Develop business cases with clear value drivers for software and software-centric partners, structuring alliances that help partners achieve their business objectives., • Prospect into multiple decision-making units, tailoring the solution to each buying persona., • Craft the negotiation strategy while co-developing scenarios that build a positive relationship with partners, setting all parties up for long-term success., • Deliver impactful return on investment statements as part of proposals, focusing on value creation for our partners and their end customers., • Incorporate our growing book of solutions into custom value propositions, cross-selling multiple products into multiple buying centers., • Leverage Persistent commercialization team, guiding Marketing and Account Management teams toward accelerating the growth of new partner relationships., • Plan a flawless transition of customer responsibility to the account management team following successful onboarding and commercialization., • Maintain accurate and timely customer, pipeline, and forecast data Expertise You'll Bring: • 12-15 years in a consultative B2B sales role with an emphasis on selling to Independent Software Vendors., • Strong ability to interact and influence at all levels and functions, from C-level executives to influencers., • Exhibit intellectual curiosity with a desire to learn and leverage past playbooks, yet be equally comfortable creating and fine-tuning new strategies., • Collaborate tirelessly, making those to the right and the left better through leading by example and mentoring others., • High level of knowledge and has contacts within emerging verticals to build a strong pipeline., • Experience working with a CRM such as Microsoft or Salesforce and sold multi serviceline offerings. Benefits: • Competitive salary and benefits package, • Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications, • Opportunity to work with cutting-edge technologies, • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards, • Annual health check-ups, • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Values-Driven, People-Centric & Inclusive Work Environment: Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. • We support hybrid work and flexible hours to fit diverse lifestyles., • Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities., • If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment Let’s unleash your full potential at Persistent - ___ “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”