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Service transition jobs in United Kingdom

  • General Manager
    General Manager
    10 hours ago
    £45000–£60000 yearly
    Full-time
    Soho, Westminster

    GENERAL MANAGER – EXCLUSIVE NEW RESTAURANT | SURREY 🌟 Candidates must live locally or have reliable access to their own transportation No visa sponsorship available We are seeking a passionate, confident, and driven General Manager (or an experienced Assistant Manager ready to step up) to lead one of Surrey’s most exclusive new dining concepts, alongside a neighbouring, well-established brunch venue. This is a rare opportunity for a hospitality professional who combines exceptional service standards with strong wine knowledge and wants to grow with an ambitious, expanding company. 📍 Location Surrey 💰 Salary £45,000 – £60,000, depending on experience 🕓 Schedule 5 days on / 2 days off 🏠 Accommodation Optional double room available above the restaurant About the Venues Venue One – Fine Dining (open 3 evenings a week) A discreet, high-end restaurant offering an Asian-influenced menu in an intimate, premium setting. This is a secret concept with no online presence — guests attend by invitation or word of mouth. It already attracts celebrities and high-profile local clientele and is known for its refined, understated luxury. Venue Two – Brunch & Weekend Lounge (open 7 days a week) Located directly next door, this is a successful, established brunch venue that transitions into a light, vibrant social space on weekends, requiring a flexible and polished management approach. The General Manager will oversee both venues, ensuring smooth operations, consistent standards, and a seamless guest journey. The Role As General Manager, you will: • Lead, motivate, and develop a professional front-of-house team, • Deliver exceptional guest experiences in a high-profile, exclusive environment, • Oversee daily operations across two neighbouring venues, • Work closely with the owner and Head Chef to refine and grow both concepts, • Manage budgets, stock control, and supplier relationships, • Take ownership of the wine and beverage programme – strong wine knowledge is essential, • Curate wine, cocktail, and beverage offerings to match premium brand standards, • Train and mentor the team in premium beverage service The Ideal Candidate You will be: • Living locally or have reliable access to your own transportation, • Energetic, confident, and highly service-driven, • Experienced in fine dining, boutique hotels, or high-end hospitality, • Strong in wine knowledge (sommelier or bar management background is highly advantageous), • A natural leader with excellent communication skills, • Comfortable managing multiple concepts side by side, • Ambitious and excited by long-term progression within a growing group Why This Role? Lead one of Surrey’s most exclusive and discreet dining destinations Manage two contrasting venues under one roof Clear career progression, with plans to open multiple future sites

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  • Credit Controller
    Credit Controller
    23 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Store Manager
    Store Manager
    28 days ago
    Full-time
    Southall

    Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)

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  • Removal Driver
    Removal Driver
    1 month ago
    £10–£15 hourly
    Part-time
    London

    We are seeking a reliable and physically fit Removal Driver to join our team. The successful candidate will be responsible for transporting customers’ belongings safely and efficiently, providing excellent customer service throughout the moving process. This role involves driving company vehicles, loading/unloading goods, and assisting with packing when required. Key Responsibilities: • Drive company removal vehicles to and from residential or commercial properties., • Load and unload items safely and securely, using proper equipment and techniques., • Protect furniture and other items during transit using blankets, straps, and wrapping materials., • Deliver a high level of customer service, maintaining a professional and friendly manner at all times., • Assist with packing, unpacking, disassembling, and reassembling furniture when required., • Perform routine checks on the vehicle and report any maintenance or safety issues., • Ensure compliance with health and safety regulations and company procedures., • Complete delivery paperwork and inventory forms accurately., • Navigate routes effectively to meet delivery timeframes. Requirements: • Valid UK driving licence (Category B required; Category C or C1 may be preferred for larger vehicles)., • Clean driving record with good knowledge of UK roads., • Previous experience in removals, delivery driving, or manual handling is desirable., • Physically fit and able to lift heavy items., • Strong communication and customer service skills., • Punctual, trustworthy, and a team player., • Flexibility to work occasional weekends or extended hours during busy periods.

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  • Recruitment Consultant
    Recruitment Consultant
    1 month ago
    £28000–£38000 yearly
    Full-time
    Bromley

    Join a boutique recruitment partner, supplying permanent and freelance professionals to top-tier residential and commercial contractors, leading M&E firms, civil engineering companies, and fit-out specialists. We are now looking for a driven Recruitment Consultant to join our industry-recognised team. Renowned for delivering a first-class service backed by in-depth industry knowledge, we take pride in offering a quality-over-quantity approach to recruitment. Soft Landing – This is a warm desk opportunity with access to live roles and long-standing client relationships. You’ll be recruiting across a wide range of White-Collar M&E roles, including but not limited to: M&E roles covered by the Recruitment Consultant includes – Contract Managers, Construction Managers, Estimators, Quantity Surveyors, Engineers, Project Managers, Site Managers, Supervisors, Technical Managers and Commercial Managers etc. With over 30 years of industry presence, you’ll be leveraging a well-established reputation, industry-leading tools, and a loyal client base comprising specialist contractors, SMEs, and major consultancies—empowering you to build a profitable desk from day one. What We Offer • A supportive, professional working environment, • Competitive basic salary: £30,000 – £40,000 (flexible depending on experience), • Guaranteed earnings during your transition period, • Uncapped commission structure (up to 30% of billed revenue), • Excellent company benefits, • Clearly defined career development path, • To be considered, you must have proven recruitment consultant experience within the UK construction industry. Established in 1980, join a trusted resourcing specialist across the Development, Building Design, Building Services, and Building Contracting sectors. Our experienced team sources and headhunts top talent across executive leadership, design, pre-construction, project delivery, and engineering roles. We are only able to respond to Candidates who have AGENCY RECRUITMENT Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering, and Energy sectors conversation. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK.

    No experience
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  • Registered Manager
    Registered Manager
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    Prosperity Housing Group Ltd is a CQC registered supported living service in Haringey, offering personalized care, support, and housing solutions for adults with learning disabilities, sensory impairments, autism, and various mental health conditions. We are seeking a Registered Manager who excels in community engagement, team building, and innovation, ensuring documentation and staff training are up-to-date. Our Supported Living provision focuses on enhancing independence and social inclusion through a person-centered approach tailored to individual needs and goals. We maintain separate tenancy and care agreements for all service users, supported by robust transitional plans for seamless care. This role offers the opportunity to open new homes and enjoy rapid career advancement. Requirements: • Level 5 diploma in Health and Social Care, • Experience managing services for adults with learning disabilities, autism, challenging behaviors, and mental health needs, • Strong strategic relationship-building skills with policy and decision-makers, • CQC knowledge and experience of achieving good/outstanding ratings, • Experience in day-to-day home management, staff supervision, recruitment, budget management, policy implementation, and tendering for new contracts, • Minimum 24 months experience as a registered manager We offer a competitive salary of £35,000-£40,000 per annum, with performance-related bonuses. Interviews will be conducted via Zoom, with an immediate start date.

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