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  • Retail Assistant
    Retail Assistant
    2 months ago
    £12.21 hourly
    Part-time
    London

    Role: Retail Assistant Employment: Part-time Salary: £12.21 per hour (National Living Wage, April 2025) Contracted Hours: Friday – Sunday, 15.5 hours per week shifts Location: Northcote Road, Battersea SW11 Reports to: Giuseppe / Founder About MUTHAPUPPA MUTHAPUPPA is building the UK’s most loved chain of independent pet shops. We’ve recently launched the UK’s first mobile pet shop; a modern and innovative retail space with 250+ carefully chosen products that are healthy and safe for dogs. Every purchase helps fund our dog rescue and rehoming work. The Role This role is for someone who genuinely enjoys connecting with people and who loves dogs. As a Retail Assistant, you’ll help run the shop from Friday through Sunday, welcoming and serving customers, keeping the space tidy and stocked. You’ll work with the founder for a training period of one month, and then work independently, so reliability, care, and confidence are key. What You’ll Do Open / close the shop on time Welcome every customer (human and dog) with warmth and care Help customers choose the right products for their dogs Take payments using our POS system accurately (we're cashless, so no till or cashing up to deal with!) Keep shelves stocked and displays looking their best Receive deliveries and restock products Keep the shop clean, tidy and safe throughout the day Capture photos and videos for social media (products, dogs, behind-the-scenes moments) Follow basic health and safety guidance Treat every person and dog with patience, respect and understanding About You You enjoy connecting with people You love dogs and enjoy spending time around them Friendly, trustworthy and confident talking to people Organised and tidy, with good attention to detail Punctual Confident using a smartphone for photos and video Comfortable lifting light boxes (up to 15 kg) and standing for long periods Retail or customer service experience is helpful but not essential Hours We’re open Friday to Sunday, and each team member will work one shift per day (morning or afternoon), averaging 15.5 hours per week: Friday: 8am to 1pm or 1pm to 6pm Saturday: 7.30am to 1pm or 1pm to 6.30pm Sunday: 8am to 1pm or 1pm to 6pm Health, Safety and Equality Follow simple safety procedures to keep yourself and others safe Report any hazards or accidents straight away Treat everyone fairly and with respect MUTHAPUPPA is an equal-opportunity employer. Our mobile shop is on wheels and accessed by steps, which makes the working environment unsuitable for anyone who requires step-free access. All applicants are considered fairly and equally based on their skills and experience. Why Join MUTHAPUPPA You'll get all dog products at COST PRICE for the entire duration of your employment with us. Spend your weekends surrounded by dogs and dog people Be part of a growing local business with a clear purpose Supportive founders and consistent hours The role has room to develop as the business grows To apply, please email your CV and a short note about why you’d be a great fit. DON'T FORGET TO FOLLOW US ON SOCIAL MEDIA!

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  • Team Member
    Team Member
    2 months ago
    £11.44 hourly
    Full-time
    London

    Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial: Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: • Basic kitchen experience., • Reasonable command of the English language. Desirable: • Food and safety level 2 certification., • Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: • Team player with flexibility for various tasks., • Professional attitude aligned with company values., • Can-do attitude and courteous approach to customers and team., • Passion for cooking and customer service., • Excellent communication skills and strong customer service ethic., • Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

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