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Bank Project Worker 17-19 Linden Road, Bognor Regis, West Sussex PO21 2AJ £14.01 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at Homelessness Service at Linden Road, Bognor Regis. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Project Worker will include: • Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence, • Assessing customers' needs by writing and updating support plans, • Being a first point of call to receive and direct all customer queries, • Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity, • Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education, • Handling occasional emergency situations, • Experience of working with adults who have experienced homelessness, • Enthusiastic and flexible with a strong "can-do" attitude, • Ability to work as part of a team and on own initiative, • Strong organisational skills as well as functional literacy and numeracy, • Ability to react quickly to changing priorities whilst working to deadlines and targets Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Healthcare

Working arrangement: Hybrid, with a minimum of 2 days required in office.Successful candidate must hold a valid UK driving license.West Sussex County Council, whilst not a housing authority or provider of social housing, has a responsibility in supporting our refugee, resettled and migrant families

Summary • Identify and secure suitable residential accommodation for refugee and migrant families relocating to the UK., • Collaborate with internal teams local authorities and external partners including estate agents landlords and the Home Office., • Overcome barriers to housing access and prevent premature termination of accommodation arrangements., • Build and maintain strong working relationships with stakeholders to ensure housing needs are met effectively., • Provide direct support to individuals and families throughout the relocation and resettlement process., • Maintain accurate records and documentation in line with council policies and procedures., • Experience working in housing social care refugee support or a related field., • Proven ability to build relationships with diverse stakeholders including vulnerable individuals landlords and government agencies., • Experience in navigating housing systems and overcoming accommodation-related challenges., • Strong communication skills with the ability to engage effectively in English with members of the public., • Good organisational and problem-solving skills., • Ability to work independently and as part of a multidisciplinary team., • Working hours: 37 hours per week, • Hold a current driving licence. You will be required to travel throughout the County including to locations that are not always easily accessible by public transport., • Location: West Street Chichester West Sussex PO191RG United Kingdom, • Working arrangement: Hybrid with a minimum of 2 days required in office, • DBS check might be required., • The role closes on 10th October 2025 apply ASAP. Required Skills: In this role you will work to secure suitable residential accommodation overcome barriers to housing and prevent accommodation coming to a premature end. This is a varied role which includes working directly with refugee and migrant individuals and families to support their relocation to the UK. Strong working relationships will need to be formed with our local estate agents and landlords and with the Home Office to secure property within West Sussex. Required Education: In this role you will work to secure suitable residential accommodation overcome barriers to housing and prevent accommodation coming to a premature end. This is a varied role which includes working directly with refugee and migrant individuals and families to support their relocation to the UK. Strong working relationships will need to be formed with our local estate agents and landlords and with the Home Office to secure property within West Sussex. Key Skills Databases,Inventory Control,Law Enforcement,Warehouse Experience,Computer Literacy,Business requirements,Sharepoint,Training & Development,Property Management,Public Speaking,Supervising Experience,Stocking Employment Type : Full Time Experience: years Vacancy: 1

Purpose of the Role The Property Maintenance Officer plays a key role within the Refugee Resettlement and Migration Service supporting the preparation of accommodation for families arriving from conflict-affected countries. Working as part of the Property Preparation Team the role ensures that resettled families have safe suitable and welcoming homes upon arrival. The postholder will undertake a wide range of practical hands-on tasks including assembling furniture transporting household items carrying out basic repairs decorating and maintaining external garden areas. This role is physically active involves travel across West Sussex and requires a high standard of customer service when liaising with colleagues landlords and the public. * Prepare accommodation for refugee and resettled families in accordance with RRMS standards. * Assemble install and arrange furniture and household equipment. * Carry out basic maintenance tasks including minor repairs painting and decorating and general property upkeep. * Transport furniture white goods and other items safely using a council vehicle. * Ensure exterior areas including gardens are tidy safe and welcoming. * Identify property issues requiring specialist trades and report them to the Property Preparation Officer. * Work collaboratively with the Property Preparation Officer and team to ensure all accommodation meets required standards before family arrival. * Provide excellent customer service when engaging with external landlords suppliers colleagues and members of the public. * Handle properties with sensitivity recognising the needs of families arriving from trauma or conflict. * Ensure all work is carried out safely and in line with health and safety procedures. * Carry out manual handling tasks using correct techniques and equipment. * Maintain accurate records of completed work and report any concerns regarding property safety or suitability. * Safely operate and maintain assigned vehicle and tools. * Travel independently across West Sussex to undertake property visits and maintenance tasks (vehicle provided by the council). * Work predominantly in the field with another team member with limited time spent in the office. * Practical hands-on experience in property maintenance repairs decorating or similar work. * Ability to assemble furniture carry out basic repairs and undertake physically demanding tasks. * Strong communication skills with the ability to engage effectively in English with colleagues and the public. * Good organisational and time-management abilities. * Ability to work effectively as part of a team and independently. * Full UK driving licence (ability to drive council van). * Understanding of the importance of safeguarding and confidentiality. * Experience working in housing facilities social care or a support service. * Knowledge of refugee resettlement or vulnerable groups. * Awareness of health and safety manual handling and safe working practices. Key Skills Databases,Inventory Control,Law Enforcement,Warehouse Experience,Computer Literacy,Business requirements,Sharepoint,Training & Development,Property Management,Public Speaking,Supervising Experience,Stocking Employment Type : Full Time Experience: years Vacancy: 1

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We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives.

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