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Please note that we do not currently offer any Tier 2 sponsorshipAbout the role:This is an exciting opportunity to make a real difference to how the service is managed within our New Lodge community. As Deputy Manager you will work closely as a team with the Registered Manager to provide relationship centred leadership and direction that ensures a safe, effective, caring, responsive and well led service that treats people with compassion, kindness, dignity and respect.The role of Deputy Manager will allow you to support with the overall high performance of the care service team that contributes to the delivery of the JRHT strategic plan. In addition to this, you will deliver an economically viable service that is a key part of the community, developing and managing relationships with all stakeholders including residents and their families, staff, local health and welfare professionals. You will also be responsible for delegated areas of quality and compliance.Please note this post is required to participate in the On Call rota.About you:The role of Deputy Manager offers the right candidate the opportunity to use their knowledge, skills and experience to assist in leading and creating an environment where outstanding person-centred care is consistently delivered.Some of the skills and experience we are looking for include:A Level 3 NVQ in Health & Social Care (as a minimum)Experience in a supervisory or management role within a nursing or residential care home.Strong knowledge of CQC regulations, health and safety legislation, and safeguarding requirements.Excellent leadership, communication, and organisational skills.Ability to work flexibly, including weekends and on call.Please note that this role will be subject to a DBS checkOur core priorityJRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.How to applyTo apply, please complete the online application.Closing date for applications is 21st October 2026Interviews date tbcPlease note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.Additional InformationWe are a values driven organisation and our values drive our behaviours. We're at our best when we're continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.Our commitment to diversityAt JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.TPBN1_UKTJ

Permanent, Full TimeAbout the roleWe are seeking a visionary leader to join us as Principal Policy Adviser (Energy and Housing) to drive the design, development and delivery of programmes that generate influential arguments, policies and ideas addressing the social and economic challenges underpinning poverty and economic insecurity in the UK today. This role is central to charting a course toward a fairer and more prosperous future.You will actively seek out and engage with individuals and organisations developing innovative ideas and strategies that align with our mission. You will take ownership of how our platform and resources can be best leveraged to support the development and diffusion.In addition, you will lead the external projection of this work, shaping national conversations, influencing decision-making at the highest levels, building strategic alliances and partnerships and backing experimentation and real-world alternatives. Your leadership will help nurture longer term shifts in thinking and action, ensuring that our work resonates and drives meaningful change across society.The successful candidate will work collaboratively across the wider organisation, drawing on different disciplines and perspectives to strengthen policy and ideas work and maximise potential for change. You will engage closely with colleagues in teams across devolved nations, considering the territorial implications of their work and exploring how to address issues where responsibilities are devolved.About youWe are seeking a candidate with strong expertise in UK housing or energy markets and a clear understanding of how these relate to poverty and economic insecurity. You will have a sophisticated grasp of how policy making works across the UK including devolved and sub-national governments and be well engaged with current political and policy debates. You will also understand how a range of analytical approaches, both quantitative and experiential, can be applied to complex policy issues, alongside a commitment to fostering an inclusive and diverse culture.You will be skilled at navigating complex dilemmas, using evidence, research and lived experience to develop insightful and original ideas. You will think critically and creatively, communicate persuasively and identify and support new ideas and perspectives beyond JRF. You will also be an effective collaborator, able to build partnerships and work with a diverse range of stakeholders.You will bring a track record of shaping influential ideas or policies and experience of engaging and influencing at senior levels. You will have led successful projects or programmes, supported others through coaching and development and contributed to building high-performing, positive teams.How to applyIf you share our passion and this role sounds like you, then we're looking forward to hearing from you.Please submit your CV and supporting information via our online application platform.The closing date for applications is 25/10/2026Interviews will take place from week commencing 09/11/2026.There will be a webinar held on Thursday 15th October at 12.00 midday. This online webinar is to provide prospective applicants the chance to meet JRF staff and learn more about the role. If you might be interested in attending this session, please fill out the short form linked here and we will share the dial in details with you.We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.Additional InformationApplications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.At JRF we're at our best when we're continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we're developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).We offer a supportive and flexible workplace. For details about our benefits click here: JRF BenefitsWe are a Disability Confident Employer . This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.TPBN1_UKTJ

A housing association is looking for a passionate Tenancy Sustainment Officer to join its Customer Experience Team and help customers maintain their homes, live independently and thrive in their communities. This is a fixed term 12 month contract.The RoleYou will provide housing-related support to customers, including those who may be vulnerable or require additional assistance. Working closely with customers and partner agencies, you'll help people sustain their tenancies and achieve positive outcomes.Key responsibilities include:Supporting new and existing tenants to maintain successful tenancies.Providing advice around rent arrears, repairs, property condition and anti-social behaviour.Helping customers understand and comply with their tenancy agreements.Developing action plans and providing regular support.Acting as an advocate and helping customers access appropriate housing, health, welfare and community services.Building strong relationships with customers, colleagues and external agencies.Maintaining accurate records of support and outcomes.About YouWe are looking for someone who is passionate about supporting others and making a positive difference.Strong communication and relationship-building skills.Experience of supporting people to achieve positive outcomes.A proactive and solution-focused approach.Good organisational and record-keeping skills.The ability to work effectively with a range of customers and partner organisations.A commitment to treating people with dignity, respect and compassion.Experience in housing, support work, social care or community services would be beneficial, although transferable experience will be considered.What is on offer26 days' annual leave£27,469 per annum + £2,405 annual car paymentBirthday leaveOccupational pensionHealth cash planFlexible benefits package.Support for qualifications, conferences and learningAgile working and a supportive, inclusive environmentAn enhanced DBS check will be required as part of the pre-employment process.NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.TPBN1_UKTJ

Plasterer Temporary to permanant £20 CIS + van and fuel card Newark Hamilton Woods Associates are currently recruiting for a Plasterer on behalf of a social housing provider to join their maintenance team, on a temporary to permanant basis. Duties and Responsibilities of the Plasterer: Completing patch and full plastering work on social housing Carrying out works on tenanted and void properties Utilising a PDA Adhering to all health and safety requirements Monitoring stock levels Essential Requirements of the Plasterer: Full UK Driving Licence Level 2 /3 NVQ in Plastering Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful. TPBN1_UKTJ

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments. Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services. Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus. Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness. Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability. Participate in design reviews and peer governance for proposed Modern Workplace architectures. Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance. Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment. Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences. Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services. Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads. Familiarity with Microsoft Graph API for building and managing configuration programmatically. Experience producing and maintaining infrastructure, support, and procedural documentation. Ability to lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain UK Government Security Check (SC) clearance. AI & Modern Cloud Capabilities Working knowledge of Azure AI services and how they can be applied to customer solutions. Ability to advise customers on practical AI use cases, risks, and governance considerations. Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures. Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency. Desirable Certifications Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft 365 Certified: Teams Administrator Associate (MS-700) Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at TPBN1_UKTJ

hackajob is partnering directly with OneAdvanced to hire for this role. OneAdvanced's IT Managed Services business helps customers modernise and run their datacentre and Azure environments. The Professional Services function delivers structured, outcome driven technical engagements that help customers design, implement, and optimise their infrastructure, spanning both on premises datacentres and Microsoft Azure. This is a hybrid, delivery focused, customer facing role covering datacentre infrastructure and Microsoft Azure. You will implement and migrate infrastructure across Windows Server, virtualisation and compute platforms, storage, clustering, backup, and disaster recovery, and deliver Azure infrastructure and hybrid identity workloads alongside them. Working knowledge of Microsoft 365 is desirable. You will work closely with pre-sales, Principal Consultants, Architects, and operational teams to deliver high quality, supportable solutions aligned to agreed standards. Provide hands-on design and delivery expertise across datacentre, hybrid, and Azure environments, acting as the customer's main technical point of contact during engagements. Support pre-sales engagements, contributing to solution definition, technical assurance, and scoping of infrastructure, migration, and business continuity opportunities. Take handover of solution designs from Pre-Sales Architects, review the agreed scope, define how the solution will be delivered, and flag any gaps or out-of-scope requirements before delivery begins. Implement and deploy secure, resilient, well-documented Microsoft Azure infrastructure and hybrid identity solutions, including landing zones, virtual machines, storage, networking, hybrid connectivity, Entra ID, and Azure Monitor, aligned to the Azure Well-Architected Framework and operational support standards. Design and deploy Windows Server platforms and core directory services, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and hybrid identity through Entra Connect. Design and deploy resilient compute and storage platforms, including failover clustering, high availability, shared and software-defined storage, and the backup and replication that underpins them. Lead and support migration of customer server estates, including physical-to-virtual, virtual-to-virtual, datacentre relocation, and migration of workloads into Microsoft Azure. Deliver backup and disaster recovery solutions, including OneAdvanced BaaS and DRaaS services, replication tooling, RTO/RPO design, and DR testing. Implement security hardening and compliance baselines, including CIS hardening, PKI, encryption at rest and in transit, and access control. Contribute to automation and standardisation using Terraform, PowerShell, agreed runbooks, and reference architectures. Deliver engagements to agreed time, cost, and quality targets, communicating progress, risks, and dependencies clearly and flagging scope change early. Work with operational teams to ensure environments are supportable, resilient, and well documented. Produce clear, structured technical design documentation and support service handover activities. Act as an escalation resource for complex infrastructure incidents and technical challenges. Build trust and long-term relationships with customers as a representative of the wider business. Ability to advise customers on practical AI use cases, risks, and governance considerations. Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency. Proven experience, delivering infrastructure solutions in consultancy, managed service, or enterprise environments. Strong hands-on experience with Windows Server, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and file and storage services. Demonstrable experience implementing and supporting enterprise virtualisation platforms and services, both on premise and as a cloud service. Strong hands-on experience with VMware vSphere and Hyper-V, covering cluster design, high availability, live migration, shared storage, and virtual networking. Experience of infrastructure design, operating system deployment, and storage connectivity, including failover clustering and shared or software-defined storage. Experience migrating server estates using structured, low-risk approaches, covering planning, migration tooling, execution, cutover, and decommission. Working knowledge of backup, replication, and disaster recovery tooling, including RTO and RPO design. Working knowledge of Microsoft Azure IaaS and hybrid cloud, including landing zones, virtual machines, storage, networking, hybrid connectivity, and Azure Monitor. Working knowledge of Azure identity and access management (Entra ID, Entra Connect, RBAC, Conditional Access), Infrastructure as Code, and Azure cost optimisation. Working knowledge of PowerShell and Terraform for administration, automation, and standardisation. Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management. Strong customer-facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets on chargeable engagements. Ability to travel to customer sites and datacentres as required. Eligibility to obtain and maintain UK Government Security Check (SC) clearance. P lease note, applicants must have the legal right to work in the UK at the time of application. Advert Closing: Midnight, 27th September, please note early applications are encouraged, as the advert may close sooner if a strong pool of high-quality applicants is received. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Pension with 5% matched company contributions Life assurance worth 4x your salary from day one Free financial planning session with the option to engage in more tailored financial coaching. Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at TPBN1_UKTJ

Confidential - Trades Assistant / Maintenance OperativesLocation: York - Student Accommodation (site-based) Duration: Initial 3 months Contract Hours: Full-time 37.5 hours per week. Start: ASAPPositions: 1-2 operatives required We are currently seeking trustworthy and practical maintenance operatives to support a short-term programme of planned maintenance and remedial repairs of student areas. Due to the nature of the role, operatives will be required to access student rooms independently. Therefore, a high level of professionalism, integrity and attention to detail is essential. Key Responsibilities Carrying out detailed room inspections in line with a checklist and carrying out minor work relating to; Doors, locks, hinges and mechanisms Flooring, windows, window restrictors and glazing Lighting, power sockets and electrical fittings Walls, ceilings, plasterwork, tiles and sealants Furniture condition (beds, wardrobes, desks, chairs, cabinets, etc.) Plumbing fixtures including taps, sinks, showers and toilets Extractor fans, fire notices and safety items Identifying mould, damp or water damage Accurately recording defects and observations using a computer-based system Updating work orders and inspection statuses once checks are completed Escalating any significant issues or safety concerns promptly Requirements Previous experience in a maintenance, facilities, building, care-taking or property-related role Good general building knowledge and a practical, hands-on mindset Comfortable using computers/tablets to complete reports and update systems Able to work independently with minimal supervision Reliable, punctual and highly trustworthy Desirable Experience working within student accommodation, social housing or similar environments Familiarity with PPM inspections or defect reporting What's on Offer contract (3 months initially) Opportunity for additional work depending on requirements Competitive rates (dependent on experience) This role is confidential. Further details will be provided to suitable candidates upon application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Permanent, Full Time (35 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role We are looking for a passionate and proactive Resident Involvement Officer to join our Resident Experience team. This is an exciting opportunity to help shape how we engage with residents across JRHT, ensuring their voices are heard and their experiences influence the services we provide. Working closely with residents, colleagues and external partners, you will develop and deliver innovative resident engagement activities, campaigns and consultation opportunities. You will support and facilitate resident groups, focus groups, scrutiny panels and community events, helping residents to actively contribute to service improvement and decision-making. The role will also involve developing and implementing our Resident Engagement Strategy, monitoring engagement performance, analysing feedback and ensuring residents can clearly see how their contributions are making a difference through a "you said, we did" approach. This is a varied and rewarding role that requires excellent relationship-building skills, creativity and a genuine commitment to resident empowerment. About you We are looking for someone who is enthusiastic about resident engagement and has experience of working with communities, customers or residents to influence services and drive positive change. You will bring: A proven track record of resident engagement experience within housing or a similar sector. Experience of supporting residents to scrutinise and improve services. Experience of establishing, developing and facilitating resident groups and consultation activities. Experience of creating effective communication and feedback mechanisms. Excellent verbal and written communication skills, with the ability to build positive relationships with a wide range of stakeholders. The ability to gather, analyse and present data and produce clear reports. A detailed understanding of the regulatory framework This role will be required to visit housing sites and neighbourhoods across JRHTs area. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 2nd October 2026 Interviews will take place on 7th October 2026 Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. Were at our best when were continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. The post requires regular travel across JRHT housing sites and some flexibility to attend occasional evening and weekend meetings. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. TPBN1_UKTJ

Permanent, Part Time (21 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role Here at Joseph Rowntree Housing Trust, we are seeking a Resident Insight and Improvement Officer to play a key role in ensuring that resident voice and feedback are at the heart of service delivery and continuous improvement across the organisation. The role will analyse and interpret insight from a range of sources, including Tenant Satisfaction Measures (TSMs), complaints learning, engagement activity and customer journey mapping, to identify trends, explore root causes and highlight opportunities to improve the resident experience. Working closely with operational teams, the postholder will support the organisation to learn from resident feedback and complaints by identifying key themes, facilitating discussions with service areas and supporting teams to develop, deliver and monitor meaningful improvement actions. The role will lead Customer Satisfaction (CSAT) and insight meetings with operational teams, helping to understand feedback, monitor satisfaction levels and ensure learning is acted upon. The role is central to the organisations approach to improving resident experience, ensuring that resident insight is not only captured and understood but actively used to inform decision making, shape service delivery and drive continuous improvement. About you We are looking for someone with experience of analysing resident feedback to identify trends, themes and opportunities for improvement, alongside a good understanding of resident satisfaction measures such as TSMs, CSAT and similar performance indicators. You will be able to translate insight and feedback into practical service improvement actions and demonstrate strong analytical and problem-solving skills, with the ability to interpret both qualitative and quantitative feedback. You will be confident in building effective working relationships with colleagues across different service areas and committed to promoting the resident voice and improving the overall resident experience. You will have the ability to facilitate discussions or workshops with service teams to review feedback, identify learning and identify improvements. An understanding of complaints learning and how feedback can be used to improve services is essential, as is experience of preparing clear reports and summaries that communicate insight and highlight improvement opportunities. You will also have good IT and data-handling skills, including experience of using spreadsheets or reporting tools to review and interpret performance information. Strong organisational skills are important, with the ability to coordinate actions and monitor progress. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 12th October 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. Were at our best when were continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Whilst most non-resident facing roles may be able to spend some time working remotely, there is an expectation that colleagues will attend the office regularly. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. TPBN1_UKTJ

Job Description Join us as a Housing Services Co-ordinator at Thirteen Group! Role Overview: As a Housing Services Co-ordinator you'll manage a patch of around 350 homes across York and surrounding areas, dealing with customer enquiries, ensuring that rent is paid and homes are let quickly to maximise income, resolving anti-social behaviour and neighbourhood issues, all in a way that's of the highest quality, at the convenience of the customer and responsive of need. You'll be charged with delighting our customers and turning them into real fans and advocates of Thirteen as the landlord of choice. You'll work with our customers and local partners to resolve issues quickly and you'll think differently making business decisions that have a lasting positive impact on our neighbourhoods. As a geographically spread team you'll be expected to be present on patch 2-3 times per week and you'll be happy travelling to the team office over in Hull and our head office in Middlesbrough as and when required. Thirteen Benefits: Salary - £36,604 per annum Annual leave - starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension - up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health - save money on common health expenses and get access to health and wellbeing support services. T'dar - our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave Key Responsibilities: Dealing with customer enquiries, ensuring that rent is paid and homes are let quickly to maximise income. Helping to resolve anti-social behaviour and neighbourhood issues. You'll be charged with delighting our customers and turning them into real fans and advocates of Thirteen as the landlord of choice. You'll think differently making business decisions that have a lasting positive impact on our neighbourhoods About You: You'll be part of a large team of over 180 colleagues, so support and guidance is constantly on hand and training is provided so no specific housing-related experience is necessary - but as the front face of Thirteen, strong customer service and relationship-building skills are key. You'll easily build relationships with our customers and colleagues, with the ability to influence and negotiate. Comfortable dealing with challenging conversations, remaining confident and firm, being respectful and considerate. You'll be dynamic and energetic, able to think of new ideas and try new approaches and exceed performance targets You'll need a full UK driving licence and access to a vehicle during working hours

Electrician Field Based York - Must be based within 20 minutes of York £40,000 + Van + Local Patch + Paid Travel + Call Out Payments + Pension (matched to 9%) + Healthcare + Training & Progression + Great Benefits! Are you a qualified Electrician looking for a stable, long-term role with a leading housing association offering excellent benefits, progression, and a local patch across York? Do you want to join a people-focused organisation where you will work across a varied domestic housing portfolio, receive ongoing training, and have the chance to progress into senior or team lead positions? This established housing association owns and manages nearly 20,000 homes across Yorkshire, providing social and affordable housing while reinvesting back into its communities. Throughout their 20 years of operations, they have continued to grow and now employ around 1,000 people across a wide range of in-house teams. In this role, you will work across both occupied and empty properties carrying out electrical repairs, alterations, rewires, inspection, testing, certification, and planned installation work such as lighting and heating upgrades. This is a field-based position covering a local patch within around 40 minutes of York, with paid travel after the first 30 minutes. This is a fantastic opportunity for a qualified Electrician looking to join a secure, values-led organisation offering a strong benefits package, excellent work-life balance, and long-term progression within a growing team. The Role Electrician working across domestic social housing properties Electrical repairs, alterations, partial/full rewires, inspection, testing, and certification Planned installation work including lighting and heating upgrades Field-based role covering a local patch within 40 minutes of York Paid travel after the first 30 minutes and call out rota available The Person Qualified Electrician NVQ, City & Guilds, or equivalent electrical qualification Customer-facing experience Based within 40 minutes of York 2391 and AM2 desirable Looking for a long-term role with training and progression Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Youll have the opportunity to:Influence housing policy and practice across the sectorWork with housing providers nationwideDevelop innovative solutions to a significant social issueBe part of an organisation

Experience: Proven experience operating as an Asset Manager, Senior Portfolio Manager, or Strategic Property Lead within a social housing, local authority, or residential property setting. Technical Knowledge: Expert understanding of social housing asset management, statutory compliance frameworks,

If you're passionate about social housing, partnership working and creating meaningful social impact, we'd love to hear from you. As our Social Housing Strategy & Partnerships Lead, you will support housing providers to design, implement and evaluate Furnished Tenancy schemes. This is a unique oppor

With over 30,000 properties based primarily across Hertfordshire, Bedfordshire and Buckinghamshire, the newly merged SettleParadigm is focussed on delivering excellent services, high quality homes, and neighbourhoods to be proud of.SettleParadigm are now looking to recruit a new Director of Strategi

We are recruiting 2 InterimDamp and Mould Surveyors for a leading Social Housing provider based in Staffordshire, supporting property services across the local region on a 3-month contract. Whats on offer: Rate: £35per hour Contract: 3-month interim assignment (potential for extension) Working patt

Experienced Quantity Surveyor needed for social housing contractor in Warrington, managing commercial aspects of new build and refurbishment projects.

Enjoy a long-term, self-employed role with guaranteed 40 hours per week, working for a respected and well-established social housing company. Youll be working for a major social housing company in the Abingdon area of Oxford, known for providing long-term opportunities and a strong team environment.

This role would suit an experiencedDamp and Mould Surveyor available at short notice, looking for an interim opportunity within a reputable Social Housing organisation. We are recruiting 2 InterimDamp and Mould Surveyors for a leading Social Housing provider based in Staffordshire, supporting proper

We are working with a well-established social housing provider with a strong focus on maintaining safe, sustainable and high-quality homes.

Skilled Electrician needed for domestic electrical repairs and maintenance for housing association properties.

Seeking an Assistant Building Surveyor in Cambridgeshire to support property services in social housing, ensuring buildings are safe and compliant.

Manage customer experience for social housing repairs and maintenance, ensuring a high level of service and customer satisfaction.

Electrician (Social Housing) - Nottingham. Job Description? Electrician (Social Housing) - Nottingham. You'll be joining a company that invests in its engineers, provides ongoing development, and offers long-term stability in the social housing sector.

Site Manager - Social Housing Planned Works. We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a planned maintenance programme in tenanted properties across Norwich.

Qualified Electrician needed for domestic property testing, inspections, repairs, and fault diagnosis within social housing.

Lead the delivery of new build housing schemes from inception to completion, ensuring quality, safety, and budget adherence for a social housing provider.

Plumber - Social Housing Maintenance. We are currently recruiting for an experienced Plumber to join a well-established social housing maintenance contractor covering the Liverpool and Wirral areas. Working in both void and occupied (tenanted) social housing properties.

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Winner Recruitment are currently seeking a skilled and versatile Multi Trade Operative on behalf of a well-established building maintenance company.This is a fantastic opportunity to join a g

We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project on Social Housing and decent homes in Warwickshire.

We are working with a Social Housing / regeneration contractor to recruit a proactive Project Manager to deliver Social Housing kitchen and bathroom refurbishment schemes, to tenanted housing association properties in Basildon, on a ongoing temporary basis. Project Manager - Social Housing Planned W

Join a leading UK housing and social care provider managing over 750,000 homes.

Project Surveyor needed to manage commercial delivery of maintenance and investment projects for a social housing provider.

Long-term self-employed role for a Multi Trade Operative in the social housing sector in Bournemouth, offering consistent work and stability.

Experienced Joiner needed for social housing responsive maintenance team in Liverpool.

Manage site operations for social housing refurbishment projects in Nottinghamshire, coordinating subcontractors, ensuring H&S, and communicating with tenants in live environments.

Lead and supervise a team in a young people's supported housing service, ensuring high-quality, trauma-informed care and promoting independence.

Seeking an Interim Principal Building Control Surveyor for a 3-month contract to support the Building Control team by assessing applications based on accreditation.

Seeking an Electrician for reactive and planned maintenance in social housing properties.

Seeking a qualified Electrician for social housing maintenance in Southend and surrounding areas.

Qualified electrician needed for social housing, performing testing, inspections, and repairs.

Qualified electrician needed for social housing in Peterborough, performing testing, repairs, and fault diagnosis.

Experience within social housing. Job DescriptionA well-established social housing contractor is recruiting for an. Carrying out 4 EICRs per day in occupied social housing properties.

Essential/desired requirements: Proven experience as a Site Manager within social housing or maintenance works Strong knowledge of planned maintenance, retrofit, or refurbishment programmes Ability to manage work in occupied properties Excellent organisational and communication skills Ability to man

Seeking a skilled Painter for consistent, long-term work in domestic properties across the Newark area, involving interior painting, decorating, and surface preparation.