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SureserveSureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.Sureserve Compliance CentralWe are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clientsWe are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.Overview of Role:The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region.Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.Communicate updates and progress of work, completing the required paperwork electronically and manually.Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.Out of Hours evening and weekend cover on a rota basis is required as part of this roleA friendly and professional attitude to build strong relationships with clients & tenantsIt is important that we complete all the appropriate criminal and reference checks before you start working with us.What We Offer: Company vehicle and fuel cardUniform & mobile deviceSupport provided for professional qualificationsEmployee wellbeing programme, occupational health support, telephone support- counselling for staffService level awarded annual leaveEnhanced maternity & paternity packagesDental/Healthcare cash planCycle to Work SchemeElectric Vehicle Leasing SchemeGender & Equality Working GroupSureserve Academy- a platform for development, career progressionEmployee Voice programmeSocial activities for all of our TeamsSureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contactSuccessful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.Join us in our mission to deliver excellence across the UK.TPBN1_UKTJ

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everyt... ZIPC1_UKTJ

Neighbourhood Officer Required In housing you can make a real difference, the role of Neighbourhood Officer will involve: • Overseeing tenancy management and estate issues., • Dealing with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues., • Dealing with sensitive safeguarding matters, • Carrying our regular block and estate inspections.... ZIPC1_UKTJ

Helpline Practitioner – Domestic Abuse & BAME Communities (Female Applicants Only) Coventry (Office Based) £12,602 per annum 18.5 Hours per Week Working Pattern • Saturday: 10:00am – 1:00pm, • Sunday: 10:00am – 1:00pm, • Monday: 9:00am – 5:00pm, • Wednesday: 12:00pm – 5:00pm We are looking for a compassionate and dedicated Helpline Practitioner to support individuals affected by Domestic Abuse, Honour-Based Abuse, Forced Marriage, and Violence Against Women and Girls (VAWG). You will provide helpline support, undertake risk assessments, safety planning, safeguarding, advocacy, referrals, and case management while supporting survivors from diverse backgrounds, including BAME communities. Essential Experience • Domestic Abuse, Safeguarding, Social Care, Housing, Mental Health, Community Support or similar, • Risk Assessment & Safety Planning, • Advocacy & Case Management, • Trauma-Informed Practice, • Strong Communication & IT Skills Female applicants only – this post is exempt under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service provided. Apply now to make a real difference to the lives of vulnerable individuals and families.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grown Here. We have an opportunity for a Principal Town to work on infrastructure planning projects across the UK, with a particular expertise and focus on DCO projects. We have an impressive portfolio of involvement in major infrastructure projects, including delivery of projects through various consenting regimes including DCOs. We are currently leading on planning applications for renewables and wider energy/electricity related infrastructure, transport, defence, water and much more. You will be able to work on a range of prestigious infrastructure projects for our clients in the energy transition, rail and water development sectors, as well as a range of regional and local developments. AECOM is a market leader in UK infrastructure development, with experience of over 80 DCO projects. Join us now and you could be working on: • numerous solar DCOs with a pipeline of future work;, • carbon capture and storage projects;, • energy transmission schemes;, • large aviation and rail projects; and, • housing and mixed-use development consenting. We are passionate about delivering planning to support complex projects. As our Town Planning team is national, and we support hybrid working we are flexible in terms of base location. The role can be based from our offices in Basingstoke, Birmingham, Bristol, Cardiff, Chesterfield, Leeds, London Aldgate, Manchester, Nottingham and Plymouth, with an option for hybrid working. You will be joining a great team; you will have an interesting and diverse workload and you will be given the opportunity to make the most of your abilities. Here’s what you’ll do: You will be joining a market leading, experienced infrastructure planning team and will, be given the following responsibilities. Project Leadership and Delivery • Lead and assist in the delivery of major development applications., • Coordinate multi-disciplinary teams across various project types., • Submit and manage planning applications, including liaising and negotiating with local planning authorities and key stakeholders. Planning and Advisory Services • Provide planning advice to colleagues and clients on consent requirements and permitted development rights., • Produce planning feasibility reports and consent strategies., • Write Planning Statements and Design and Access Statements for development applications. Client and Business Development • Contribute to business development in specific market sectors, including sector strategy., • Identify opportunities and build client relationships., • Lead and contribute to the preparation of successful commercial tenders. Collaboration and Stakeholder Engagement • Work closely with the Environmental Impact Assessment team., • Participate in internal and external meetings with stakeholders. Project and Operational Management • Oversee project management, ensuring quality and adherence to health and safety principles. Does this sound like something you can do, and do well? If so, read on… About our team AECOM’s rapidly growing Town Planning team plays a key role in delivering major infrastructure and development projects. AECOM is a top ten UK planning consultancy by size, employing more than 70 Chartered or Licentiate Planners. AECOM is also a worldwide leader in environmental and engineering consultancy and working as a planning consultant within AECOM means access to some of the highest profile and prestigious development projects in the UK, working with colleagues operating at the cutting edge of their disciplines as part of the largest UK environmental consultancy. Become part of our Environment business, and collaborate with top-tier planners, impact assessment specialists and project managers to consent a variety of captivating projects, from local developments to major and national infrastructure, from developing planning strategies to obtaining consent and post consent work. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. Come grow with us. Ready to push the limits of what’s possible? Here’s what we’re looking for: Education & Professional Memberships Degree in Town Planning or a related discipline. Membership of the Royal Town Planning Institute (RTPI) or an equivalent professional body. Experience Significant relevant experience of leading applications for planning consent for large infrastructure projects across a range of consenting regimes. Expert witness experience would be advantageous. Client & Stakeholder Relations Client focus, with good interpersonal skills and a collaborative working approach. Existing relationships with clients and local authorities. A business development mindset, with demonstrable experience of work winning and developing relationships with existing and new clients. Skills Ability to write clearly and concisely. Ability to work on your own initiative and under pressure. Quality & Commitment High level of commitment to quality. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Due to significant infrastructure planning wins and new opportunities, we are looking to hire a Consultant Town Planner. You will be joining a great team; you will have an interesting and diverse workload and you will be given the opportunity to make the most of your abilities. Based from our offices in Basingstoke, Birmingham, Bristol, Chesterfield, Leeds, London Aldgate, Basingstoke, Manchester, Nottingham or Plymouth, with an option for hybrid working. You will be joining a market leading, experienced infrastructure planning team and will, be given the following responsibilities. You will be able to work on a range of prestigious infrastructure projects for our clients in the energy transition, rail and water development sectors, as well as a range of regional and local developments. AECOM is a market leader in UK infrastructure development, with experience of over 80 DCO projects. Join us now and you could be working on: • numerous solar DCOs with a pipeline of future work;, • carbon capture and storage projects;, • energy transmission schemes;, • large aviation and rail projects; and, • housing and mixed-use development consenting. Here’s what you’ll do: Project Delivery • Assisting in the management and successful delivery of major development applications, including coordinating multi-disciplinary teams across various project types., • Assisting with project management and implementing quality and health and safety principles. Planning Advice • Providing planning advice to colleagues and clients, including consenting routes and the application of permitted development rights., • Liaising with the Environmental Impact Assessment team. Research & Analysis • Carrying out planning research and analysis and assisting with the identification of planning risk. Documentation & Reporting • Writing Planning Statements and Design and Access Statements for development applications. Collaboration & Business Development • Contribution to the preparation of successful commercial tenders., • Participating in internal and external meetings. About our team AECOM’s rapidly growing Town Planning team plays a key role in delivering major infrastructure and development projects. AECOM is a top ten UK planning consultancy by size, employing more than 70 Chartered or Licentiate Planners. AECOM is also a worldwide leader in environmental and engineering consultancy and working as a planning consultant within AECOM means access to some of the highest profile and prestigious development projects in the UK, working with colleagues operating at the cutting edge of their disciplines as part of the largest UK environmental consultancy. Become part of our Environment business, and collaborate with top-tier planners, impact assessment specialists and project managers to consent a variety of captivating projects, from local developments to major and national infrastructure, from developing planning strategies to obtaining consent and post consent work. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. Come grow with us. Ready to push the limits of what’s possible? Here’s what we’re looking for: Professional Membership • Licentiate Member of the Royal Town Planning Institute (RTPI) or an equivalent professional town planning organisation, and working towards full accreditation. Education & Knowledge • Sound knowledge of UK planning policy and legislation., • An understanding of Environmental Impact Assessment legislation. Experience • Demonstrable experience of working on major planning applications and/or Development Consent Orders., • Experience of working in collaborative, multi-disciplinary teams. Skills & Competencies • Commercial awareness and the ability to write clearly and concisely., • Client focused with good interpersonal skills and a collaborative working approach with a high level of commitment to quality., • Able to work to tight deadlines., • Identifying, evaluating and managing planning risk. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Join a values-driven investment manager with a strong regional presence and an expanding adviser network. This is a high-impact role with a well-established territory and a strong platform for growth. The Opportunity • Join a B Corp-certified investment firm managing over £2.5bn across private credit, social housing, clean heat, energy, and venture strategies, • Take ownership of a warm, well-developed region with room to grow and deepen IFA and wealth manager relationships, • Work in a culture that values innovation, integrity, and purposeful growth Requirements • Proven experience developing IFA or wealth manager relationships, ideally in a face-to-face sales role, • Strong commercial acumen and the ability to tailor investment propositions to adviser needs, • Based in or near the West Midlands, with the ability to travel regularly across the region If you're looking to join a collaborative, forward-thinking sales team with a mission-driven culture, we'd love to hear from you.

You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. Social Housing Complaints Officer. You will be dealing w

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Function: | Creative Strategy | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: The DTC Strategist role blends creative thinking, psychology, and commercial strategy. You’ll identify behavioural insights, analyse performance, and build creative systems that scale profitably. You’ll shape messaging, hooks, content frameworks, and testing strategies for top DTC brands. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Meta Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Content Strategist, you’ll develop content systems that drive measurable performance. You’ll analyse creative data, understand buyer behaviour, and translate insights into content frameworks, narratives, hooks, and scripts that generate results across Meta and TikTok. You’ll work with designers, editors, creators, and media teams to deliver end-to-end content direction. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Our client a national affordable housing organisation requires a Senior Operations Property Manager to join there expanding property services team to manage and lead a team of surveying staff to manage the stock of their affordable housing portfolio.The successful candidate will be expected to deliv

We are currently partnering with a Housing Association based in Derbyshire, who are recruiting for a Management Accountant to join their team on a 12-month temporary basis. This is a full-time position covering maternity leave. The role can be available as a fixed term contract or a temporary contract with a daily rate. The daily rate/ salary will be discussed on a case-by-case basis. Our client offers a 50/50 split for hybrid working, there may be some flexibility for the right candidate. Duties will include (but are not limited to): • Providing budget training and financial advice to Service Managers, • Managing a team of three: one junior Accountant and two transactional staff, • Conducting monthly budget monitoring meetings with Service Managers ensuring budgets are maintained, • Assisting with the preparation of the annual Council Capital Investment programme, • Preparing annual budgets and annual forecasts in partnership with Service Managers and Head of Finance, • Processing monthly accounting journals in line with IFRS, including prepayments, accruals, referred revenue, accrued revenue, payroll etc, • Preparing monthly P&L with detailed variance analysis bridging actuals against budgets/forecasts, • Supporting departments with VAT and ensuring compliance with HMRC and Partial Exemption legislation, • Producing quarterly VAT return for approval and subsequent submissions, • Analysing purchase transactions and ensuring correct treatment for Partial Exemption, • Liaising with internal and external stakeholders; liaising with External Auditors Experience required: • Experience required in Social Housing/ Local Government, • CCAB or QBE Working hours: • 37 hours per week, • Monday - Friday, 9am-5pm (flexible starts and finishes) Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and reporting within the social housing se

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. Gas Engineer - Service & Repair Engineer | Coventry, Nuneaton What We Offer £29,899.09 base salary - expected earnings up to £50K Full-Time, Permanent Contract Annual Pay Review & Profit Share Scheme Fully Costed Van & Fuel Card (EV options with free home install) Renewables Upskill Potential Local ByBox Allocation - less travel, more earning potential Exceptional Benefits Employee Energy Allowance & Discount on HIVE Products Company-Funded Healthcare + 24/7 Online GP Service Company-matched Pension scheme 25 Days Holiday + Bank Holidays Full Sick Pay after successful probation Life Assurance, Income Protection & Accident Insurance Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you Hold a valid UK driving license with no more than 6 points Hold the Right to Work in the UK Hold 2 year's minimum qualified experience Be ACS qualified, including CCN1 , CENWAT , HTR1 , & CKR1 Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/phjones If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Are you an experienced Development Accountant with a background in the Housing sector? Are you confident managing capital grants, accounting for shared ownership sales, and scheme accounting with minimal oversight? Would you relish a remote interim role where you can bring stability to a busy team? I’m working with a Housing Association to recruit an Interim Development Accountant on a 3–6 month contract. This is a business-as-usual role designed to maintain high standards across the development finance function while other members of the team are deployed on a major change programme. Key responsibilities include: • Recording development scheme costs and ensuring accurate capitalisation of completed schemes, • Maintaining robust records across active and completed developments, • Managing accounting for capital grants and first tranche shared ownership sales, • Preparing and submitting monthly returns to record capital grant expenditure, • Producing monthly management accounts for development schemes, • Raising intercompany invoices, • Supporting clean, compliant reporting across all development finance areas. This is a focused, hands-on Development Accounting role ideal for someone who can hit the ground running and support a housing development programme with clarity and consistency. You’ll join a supportive team and take ownership of key reporting and accounting tasks that keep the function running smoothly. The role is fully remote (within the UK only), apart from collecting IT equipment on day one. The successful candidate will be paid via Umbrella in accordance with IR35. To be considered, please meet the following criteria: • Proven experience as a Development Accountant within a Housing Association or similar social housing provider, • Strong understanding of capital grants, accounting for shared ownership sales, capitalisation and scheme accounting, • Confident with management accounts preparation and intercompany invoicing, • Able to work autonomously and independently, and deliver to deadlines in a remote environment This role is available for an immediate start, and interviews are taking place shortly. If you meet the criteria and are ready to contribute from day one, apply now to avoid missing out.

Step into a rewarding permanent role as a Lettings Service Assistant, offering the opportunity to join a supportive and customer-focused housing organisation where you will play a key role in supporting the smooth delivery of lettings and tenancy services. This Lettings Service Assistant position offers a varied workload across tenancy administration, customer support, property marketing and operational coordination, making it ideal for someone who enjoys working within a fast-paced housing environment. Youll be joining a committed and collaborative team that values excellent customer service, strong communication and continuous improvement. This Lettings Service Assistant opportunity is perfect for someone looking to build or continue a career within social housing and housing operations while making a real difference to tenants and communities. Id love to hear from anyone with experience as a Lettings Assistant, Housing Administrator, Allocations Assistant, Customer Service Advisor, Repairs Administrator or within tenancy support and housing operations, who is looking for their next Lettings Service Assistant opportunity. In this Lettings Service Assistant position, you will be: Providing day-to-day administrative support to the Lettings team Managing customer enquiries and supporting tenants throughout the lettings process Advertising and marketing available properties across relevant platform...

Gas Engineer Service & Repair Engineer | Coventry, Nuneaton What We Offer £29,899.09 base salary - expected earnings up to £50K Full-Time, Permanent Contract Annual Pay Review & Profit Share Scheme Fully Costed Van & Fuel Card (EV options with free home install) Renewables Upskill Potential Local ByBox Allocation less travel, more earning potential Exceptional Benefits Employee Energy Allowance & Discount on HIVE Products Company-Funded Healthcare + 24/7 Online GP Service Company-matched Pension scheme 25 Days Holiday + Bank Holidays Full Sick Pay after successful probation Life Assurance, Income Protection & Accident Insurance Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you Hold a valid UK driving license with no more than 6 points Hold the Right to Work in the UK Hold 2 years minimum qualified experience Be ACS qualified, including CCN1, CENWAT, HTR1, & CKR1 Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service JTRA1_UKTJ

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities. Key Responsibilities of an ASB Officer: • Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases., • Investigate complaints, gather evidence, conduct interviews, and complete risk assessments., • Work with residents, police, local authorities, and other partner agencies to resolve cases., • Issue warnings, tenancy enforcement notices, and take appropriate legal action where required., • Prepare legal documentation, witness statements, and court papers., • Attend court hearings, case conferences, and multi-agency meetings., • Conduct home visits and estate inspections., • Maintain accurate case records and ensure cases are managed within service standards., • Provide advice and support to residents affected by ASB.Essential Requirements, • Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment., • Good knowledge of ASB legislation, tenancy enforcement, and safeguarding., • Experience preparing cases for legal action and court., • Strong investigation, communication, and conflict-resolution skills., • Ability to manage a ...

Area Sales Manager / Specification Manager Connected Homes Technology (I.O.T) into the Social Housing/Regional Housebuilders Market North East & Yorkshire Sheffield, Leeds, Hull, Durham, Newcastle £50,000 - £57,000 Basic Salary + OTE £15k Uncapped + £400 Per month car allowance plus a superb benefits package • Exciting area sales manager role to work in the social housing/regional house builders division of a leading innovative organisation as they look to attack the market., • Great IOT product which will revolutionise the market from a health & safety perspective., • Genuine career progression, • Rare opportunity to join a growing organisation to challenge your commercial and business acumen. The Company: • This innovative organisation is looking to expand their business with this new hire. It's a great time to be joining this company as their IOT technology is gaining market share and it's a great opportunity to exploit their recent success., • Having been established almost 20 years, they have built a very strong customer base through their innovative R&D & high technical quality. The Role: • Exciting opportunity role to grow and develop a division., • Great/realistic bonus earning potential., • UK R&D quality is well received by the market so it's time to exploit this interest., • Innovative & well-designed products, • Selling into the Social Housing, Regional Developers, Housing Associations, Contractors, Installers and specifiers Your background and suitability: • You'll be a driven, motivated, new business sales professional., • Social Housing, Housing Associations, Regional Housebuilders and or Local authority sales experience is a necessity., • Commercially savvy with a genuine new business interest, • Career focused with a proactive attitude. The Package: • £50,000 - £57,000 Basic salary plus OTE £15k uncapped, • £400 pcm Car allowance, • Superb benefits package, • Pension, • 25 days holiday plus stats Please apply for this job online if you are interested and feel you fit the above criteria. The company are doing first interviews immediately and if you have any questions, please contact John Ahearne at TalentTech Recruitment Ltd.

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities. Key Responsibilities of an ASB Officer: Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases. Investigate complaints, gather evidence, conduct interviews, and complete risk assessments. Work with residents, police, local authorities, and other partner agencies to resolve cases. Issue warnings, tenancy enforcement notices, and take appropriate legal action where required. Prepare legal documentation, witness statements, and court papers. Attend court hearings, case conferences, and multi-agency meetings. Conduct home visits and estate inspections. Maintain accurate case records and ensure cases are managed within service standards. Provide advice and support to residents affected by ASB. Essential Requirements Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment. Good knowledge of ASB legislation, tenancy enforcement, and safeguarding. Experience preparing cases for legal action and court. Strong investigation, communication, and conflict-resolution skills. Ability to manage a varied caseload independently. Driving Requirement A full UK driving licence and access to a vehicle is essential , as regular travel across Coventry and surrounding areas is required. If this ASB Officer role is of interest, please apply or contact TPBN1_UKTJ

We are recruiting on behalf of our client for an experiencedNeighbourhood Services Managerto join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately16,000 properties. The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes. The successfulNeighbourhood Services Managerwill receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role. Key Responsibilities of a Neighbourhood Services Manager: Lead and manage a high-demand neighbourhood housing management service. Drive service improvement, operational performance, and customer satisfaction. Provide leadership across neighbourhood management and anti-social behaviour (ASB) services. Ensure effective tenancy management and neighbourhood standards are maintained. Monitor team performance, service delivery targets, and operational outcomes. Work collaboratively with internal and external stakeholders to deliver high-quality housing services. Team Management Direct responsibility for: 1. 5 Neighbou...

Electrician | Nottinghamshie | Social Housing | Up to£41k pa Your new company A leading housing services provider is seeking an experienced Electrician to join their repairs and maintenance team, supporting homes across the East Midlands. Based from the Nottingham depot. Your new role • Carry out domestic electrical installation, maintenance, testing and inspection, • Work across a large social-housing portfolio, • Maintain compliance with Building Regulations, Standards and NICEIC requirements, • Attend CPD and in-house training to support accreditationWhat you'll need to succeed, • Level 3 NVQ Electrotechnical Services (or equivalent), • 18th Edition (would consider 17th), • Ideally Level 3 Inspection & Testing + AM2 but not essential, • Strong domestic electrical experience, • Manual UK driving licence + 1 year’s driving experienceWhat you'll get in return, • Company van + fuel card, • Mobile, tablet, test kit, power tools, uniform & PPE, • 29 days holiday + bank holidays, • Up to 9% matched pension, • Annual pay review, • Healthcare cash plan & retail cashbackWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4799348

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future Role Overview: Responsible for the service schedule of Solar PV systems with assistance for the maintenance, and repair of renewable energy systems ASHP, GSHP, MVHR & EAHP. This role requires a strong technical background, excellent problem-solving abilities, and a commitment to providing exceptional service to our clients. Key Responsibilities: Service, maintain, and repair renewable energy systems, ensuring optimal performance and safety Conduct site assessments and audits to evaluate system efficiency and recommend improvements Troubleshoot and resolve technical issues promptly to minimize downtime for clients Provide training and support to clients on the operation and maintenance of their renewable energy systems Collaborate with the engineering team to develop innovative solutions for system enhancements. Ensure compliance with industry regulations and safety standards Maintain accurate records of service activities and report on system performance Skills & Experience Level 3 NVQ, City & Guilds, BPEC, or equivalent Electrical qualification (essential) Solar PV Installer Qualification (Level 3) (essential) Full valid UK driving licence (essential) Experience within social housing desirable Experience with heat pumps, district heating, or hybrid renewable systems Strong understanding of domestic hot water and low-temperature heating systems Strong technical report writing and communication skills What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £40,000 - £45,000 per annum depending on experience Company vehicle and fuel card supplied Uniform, PPE & mobile device supplied Contributory pension scheme Life assurance 20 days + Bank holidays (service based increasing holiday scheme) Enhanced maternity, paternity, adoption leave and other family friendly policies Sureserve Benefits Hub, accessing over 1000 retail discounts Virtual GP service, available for employees and immediate family Employee Assistance Programme (EAP) Bike2Work Scheme Employee engagement events and "Employee Voice" programmes Strong opportunities for career growth and development "Sureserve Legends" - celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact . Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks. TPBN1_UKTJ

Safer Neighbourhoods Officer West Midlands £22.09 LTD per hour (£18.93 PAYE Inclusive) Full Time | 37 Hours Per Week Temporary Contract Full UK Driving Licence & Access to Own Vehicle Essential We are currently recruiting for a Safer Neighbourhoods Officer to join a busy and proactive housing team, helping to create safer communities and improve the quality of life for residents across local neighbourhoods. This is an excellent opportunity for an experienced housing professional with a strong background in anti-social behaviour, tenancy enforcement, and neighbourhood management. The Role Working as part of the Neighbourhoods Team, you will take ownership of anti-social behaviour and community safety cases, using a range of enforcement tools and preventative measures to support residents and create safer neighbourhoods. Key responsibilities include: Managing and progressing anti-social behaviour and nuisance cases from referral through to resolution • Taking appropriate enforcement action, including legal remedies where necessary • Liaising with solicitors to progress court applications and attend hearings when required • Working closely with residents, partner agencies, support services and internal teams to resolve complex cases • Supporting vulnerable residents through partnership working and tenancy sustainment initiatives • Assisting with the deployment of CCTV, Lifeline alarms and other security measures • Conducting interviews relating to tenancy breaches, neighbourhood disputes and ASB complaints • Supporting neighbourhood inspections and local community safety initiatives • Maintaining accurate case records and ensuring compliance with policies and proceduresAbout You We are looking for candidates who have: Experience working within social housing, neighbourhood management or community safety • Strong knowledge of anti-social behaviour case management and enforcement processes • Experience working with residents, partner agencies and support services • Excellent communication and negotiation skills • The ability to manage sensitive and challenging situations professionally • Experience preparing evidence and supporting legal action where required • Strong organisational and case management skills • Confidence working independently and managing a varied caseloadDesirable: CIH qualification or equivalent housing qualification • Knowledge of housing legislation and tenancy enforcement processes • Understanding of the legal framework relating to anti-social behaviour • Experience of lone working and risk assessment processes • Knowledge of property maintenance and repairs within a housing environmentWhy Apply? Opportunity to make a genuine difference within local communities • Varied and rewarding neighbourhood management role • Work alongside experienced housing professionals and partner agencies • Competitive hourly rate • Immediate start availableFor more information or to apply, please contact: (phone number removed) (url removed)

Neighbourhood Officer Required In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciationAs Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current clean driving licence and access to a carWe would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advocate (IDVA) Coventry | Full-Time | 37.5 Hours per Week Salary: Location: Coventry Contract: Full-Time, Permanent Hours: 37.5 hours per week, including some weekend work and participation in an out-of-hours rota Make a Difference to the Lives of Survivors of Domestic Abuse Are you passionate about supporting victims and survivors of domestic abuse? Do you have the skills, experience, and commitment to help individuals experiencing high-risk situations rebuild their lives safely and confidently? We are seeking a dedicated Independent Domestic Violence Advocate (IDVA) to join a specialist support service in Coventry. This is an opportunity to work directly with survivors of domestic abuse, providing advocacy, crisis intervention, risk management, and practical support within a multi-agency framework. Working alongside police, safeguarding teams, housing providers, health services, and other partner organisations, you will play a vital role in helping survivors navigate complex situations and access the support they need. Key Responsibilities Manage a caseload of high-risk domestic abuse cases, delivering person-centred support and advocacy. Conduct comprehensive risk and needs assessments and develop robust safety plans. Represent and advocate for survivors at Multi-Agency Risk Assessment Conferences (MARAC) and other safeguarding forums. Support service users through criminal and civil justice processes. Work collaboratively with statutory, voluntary, and community organisations to achieve positive outcomes. Provide practical assistance relating to housing, benefits, health services, legal matters, and other support needs. Maintain accurate case records, reports, and monitoring information. Deliver outreach support across community locations and partner settings. Contribute to awareness-raising activities, workshops, and training sessions. Ensure all work is delivered in line with safeguarding, confidentiality, GDPR, and health and safety requirements.About You We are looking for someone who can demonstrate: Essential Experience IDVA qualification (or working towards one) and/or substantial relevant experience supporting survivors of domestic abuse. At least three years' experience working within domestic abuse, social care, welfare, safeguarding, or a related field. Experience supporting vulnerable adults and children. Experience conducting risk assessments and safety planning. Experience working within multi-agency environments. Experience delivering advocacy, advice, and support services.Essential Skills Excellent communication, advocacy, and interpersonal skills. Strong report writing and record-keeping abilities. Ability to manage a complex and demanding caseload. Sound IT and administrative skills. Ability to work independently and make informed decisions under pressure. Strong understanding of confidentiality and safeguarding principles.Knowledge Understanding of domestic abuse and its impact on individuals, families, and communities. Knowledge of safeguarding legislation and best practice. Understanding of risk management and victim safety planning. Awareness of criminal and civil justice processes relating to domestic abuse. Understanding of equality, diversity, inclusion, and anti-discriminatory practice.Additional Requirements Enhanced DBS check. Full UK driving licence and access to a vehicle for work purposes. Flexibility to participate in an out-of-hours rota and occasional weekend working.What We Offer Meaningful and rewarding work supporting survivors of domestic abuse. Ongoing professional development and training opportunities. Supportive and experienced team environment. Opportunities to work collaboratively with a wide range of partner agencies. The chance to make a genuine impact within the local community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 12 month contract available We are looking for support in our Stage 1 Complaints team. In this role you will manage customer complaints in line with regulations and operational service delivery through a multi-channel approach. You will ensure Orbit provide customers with fair and reasonable outcomes to complex stage one, specialist & DMC complaints, maintain competence to maximise operational service delivery and compliance with sector regulations and legislation within the Stage one formal complaints process This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve In this role you will take ownership of situations raised through complex stage one, specialist & DMC complaints. Work directly with customers, stakeholders & wider Orbit business colleagues, and where early investigations are received from the Housing Ombudsman to ensure fair and reasonable outcomes to customer complaints. Your key responsibilities will be to: Handle high profile complex stage one, specialist & DMC complaints effectively and use initiative to identify to the difference between simple and complex complaints to maintain the volume of complaints overall. Prevent unnecessary complaint escalations and Housing Ombudsman Determinations by delivering the right outcomes for our customers. To ensure the Housing Ombudsman Code is being always adhered to and perform against a robust performance & quality assurance framework, to deliver, assess and own key KPI’s, quality and performance. Develop and sustain effective relationships with key internal and external stakeholders, so activities meet regulatory requirements, demonstrating clear understanding of the Ombudsman Regulations. Manage customer through multiple channels including social media, Trust Piot, Telephone, emails, and letter. complex stage one, specialist & DMC complaints Manage a high-volume rolling case load. Ensure continued contact/communication is made with all customers and updates are provided within adequate time.What you'll bring Essential skills Experiencing of dealing with high volume of complex complaint cases, including DMC and prior experience of working within a regulated complaints environment. Experience of working with vulnerable and complex needs customers Working knowledge, understanding and ability to interpret Regulatory Requirements underpinning the sector Strong people skills, being a great communicator (both written & verbal) with the ability to influence and inspire colleagues and partners Able to demonstrate a clear understanding of how to tailor content appropriately considering the channel and required outcomesDesirable skills Multi-channel experience including email, web chat and social media. A proven ability to put yourself into our customers’ shoes and represent their views, wants, and needs whilst balancing internal business needs/drivers/prioritiesWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Safer Neighbourhood Officer - Coventry Current clean driving licence and access to a car essential To understand the new tools and powers available to tackle anti-social behaviour on estates, including the instigation of legal action. To monitor and progress individual cases taking appropriate enforcement action, working closely in conjunction with appropriate staff to obtain a successful outcome. To Liaise with Solicitors to obtain appropriate advice to progress Court applications and attend hearings where necessary. To work closely with the Neighbourhood Services team and the Concierge team to determine the allocation and deployment of CCTV equipment, Lifeline alarms, mobile telephones and other measures providing support to tenants, including referrals to Victim Support, where appropriate.Responsibilities Work with colleagues in Neighbourhood Services Concierge team to implement local neighbourhood plans in a co-ordinated way to create neighbourhoods that are safe places for people to live in, 'creating places where people are proud to live' Ensure that appropriate enforcement action is taken, including legal remedies, in cases of serious and or/persistent nuisance or anti-social behaviour; developing specialist knowledge as appropriate Work with the tenancy sustainment team to provide support to vulnerable customers to enable to stay in their tenancy and minimise enforcement action Work with other teams to ensure that respective services align, specifically with the neighbourhood teams in managing tenancies effectively and in the creation of safer neighbourhoods To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: Ideally have relevant professional qualification e.g. CIH Ideally have knowledge of property structure, fabric and services to a level that enables specification of repairs to tenanted, void dwellings and communal areas Ideally have knowledge and understanding of the legislative and regulatory frameworks applicable to the social housing sector Knowledge of Housing Tenancy Conditions and the processes involved in their enforcement Experience of working for a housing service provider in a role involving regular interaction with the public or demonstration of other relevant experience Basic understanding of the legal framework within which anti-social behaviour can be dealt with Experience of working with customers, internally and externally and partner agencies to support the delivery of the business Excellent communication skills both verbally and in writing to a variety of audiences Ability to carry out interviews to discuss sensitive tenancy management issues, anti-social behaviour, neighbourhood disputes and provision of appropriate advice or guidance where necessary Ability and willingness to embrace the need for and adapt positively to change, resilient to challenges, obstacles and handling conflict Ideally be confident of lone working with a good understanding of the principles of risk assessment Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering £17.65 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

I'm looking for a Plasterer for a project working in tenanted Social Housing Properties in Coventry. This is an ongoing contract. The Plasterer will be expected to: Skim Kitchens Skim Bathrooms Ideally I'm looking to speak to a Plasterer that has: Experience skimming / plastering kitchen & bathrooms NVQ Level 2 in plastering or CSCS Card Their own transport and tools (Feel free to still apply if you do not have a CSCS card or NVQ as i have more jobs available) And in return, the Plasterer will receive: £200 per day Ongoing Work Immediate start If you're interested in this Plasterer role, then please apply online or email/call (url removed) on (phone number removed)

Neighbourhood Service Manager Coventry (Hybrid - Up to 2/3 Days Office Based) £40.81 LTD per hour (£34.88 PAYE Inclusive) Full Time 3 Month Contract (Potential Extension) Immediate Start Available We are currently recruiting for an experienced Neighbourhood Service Manager to join a leading social housing provider on an interim basis. This is a senior leadership role overseeing a large and busy housing management service covering approximately 16,000 homes. The successful candidate will play a key role in stabilising services, driving performance, and supporting frontline teams to deliver excellent neighbourhood management services. Additional support and onboarding will be provided by the Head of Neighbourhood Services to ensure a smooth transition into the role. The Role You will lead multiple operational housing teams, ensuring high standards of tenancy and neighbourhood management across a large housing portfolio. Key responsibilities include: • Leading and managing a large operational housing management service • Driving performance across neighbourhood management functions • Overseeing anti-social behaviour case management and service delivery • Managing neighbourhood inspections and estate management programmes • Ensuring compliance with policies, procedures and service standards • Supporting service improvement initiatives and operational transformation • Managing performance, coaching and development of frontline management teams • Working closely with senior leadership to improve customer outcomes Team Management ResponsibilityDirect management responsibility for: • 5 Neighbourhood Team Leaders • 31.5 FTE Neighbourhood Officers • 5 Safer Neighbourhood Officers • 4 Neighbourhood Assistants About You We are looking for candidates who have: • Extensive housing management experience within social housing • Previous experience managing large operational housing teams • Strong knowledge of anti-social behaviour and neighbourhood management • Proven experience driving performance and service improvement • Excellent leadership, coaching and people management skills • The ability to quickly assess challenges and implement solutions in a fast-paced environment Essential Requirements: • Must live within a commutable distance of Coventry • Able to attend the office 2-3 days per week • Available to start at short notice Why Apply? • Senior leadership opportunity within a respected housing organisation • Immediate start available • Competitive hourly rate • Support from an experienced Head of Service • Potential for contract extension beyond the initial term For more information or to apply, please contact: (phone number removed) (url removed)

Your new company A leading support and recovery service provider is seeking an experienced Recovery Worker to join their team on a temporary basis. This organisation delivers high-quality support services to individuals facing substance misuse and complex social challenges, helping service users achieve positive and sustainable outcomes within the community. This is an excellent opportunity for someone passionate about making a real difference while working within a supportive and rewarding environment. Your new role As a Recovery Coordinator, you will manage a caseload of service users, providing tailored support and intervention plans to assist individuals on their recovery journey. You will work collaboratively with internal teams and external agencies to ensure service users receive the appropriate care and support.Key responsibilities will include: Managing and supporting a caseload of clients with varying support needs Completing comprehensive assessments, risk assessments, and recovery plans Delivering one-to-one support and structured interventions Promoting harm reduction, safeguarding, and wellbeing initiatives Liaising with healthcare professionals, housing providers, and partner organisations Maintaining accurate and confidential case records Encouraging service users to engage positively with treatment and recovery services Supporting individuals towards improved independence and social inclusion What you'll need to succeed To be successful in this role, you will ideally have: Previous experience working within substance misuse, mental health, homelessness, or recovery services Strong understanding of safeguarding and risk management Experience managing caseloads and supporting vulnerable individuals Excellent communication and interpersonal skills The ability to build strong professional relationships with service users and stakeholders Strong organisational and time-management skills Enhanced DBS (or willingness to obtain one) Flexibility and adaptability within a fast-paced environment What you'll get in return In return, you will receive: Competitive pay between £16.36 - £21.42 per hour The opportunity to work within a rewarding and meaningful role Ongoing support from a dedicated consultant Flexible temporary working opportunities Valuable experience within a respected support service environment The chance to make a genuine impact on people's lives and recovery journeys What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client Coventry city council is looking for a Children's Social Worker to join their Help and protection - families for all hub. Core Knowledge Work with adults, children and families in accordance with relevant legislation, local and national guidance and departmental policies and procedures. This is relevant to all aspects of the role; Adults, Children's, Youth Justice and Housing. Have a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy and procedures, and institute legal processes where necessary. To keep up to date with relevant professional developments in relation to Childrens, Housing and Adults' social care. Attend and provide direct responses, support and guidance in a timely way with flexibility to ensure the safeguarding of service users with often complex and evolving needs. Carry out complex assessments and social work support to departmentally determined professional standards. In collaboration with children and families and other practitioners/agencies, coordinating a clear risk management to ensure the welfare of theperson and/or family until core working hours are resumed. Delivering direct support and interventions to children and families. Where necessary, providing instructions to legal services and providing representation within Court. Liaise, and to work jointly, with colleagues and staff from other agencies, as appropriate, and liaise with other agencies on behalf of existing service users. Have reached the level of ability where they can operate self-sufficiently (within normal arrangements for management accountability) in the application of relevant legislation, policy, procedures and social work theory. Accept full responsibility for managing incoming calls and requests for safeguarding advice which will include more vulnerable service users and those with particularly complex problems where liberty/safety are at stake. Maintain performance and develop practice and experience in line with personal targets as agreed with line manager through supervision.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit