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Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.
Barista & Customer Service Front of House The Wagon Wanstead is a growing small business in a bustling East London high street. We are a customer and community-centric cafe where locals can enjoy a hearty breakfasts, delightful brunches, and satisfying lunches, served with speciality coffee, hand crafted drinks and fresh juices and smoothies. Are you enthusiastic? passionate about giving amazing customer service? how about working with speciality coffee? We're looking for reliable, hard working individuals to act as the face of our brand. As a barista and front of house customer service you will be responsible for the day to day operation of the store, working alongside our energetic team and reporting directly to the business owners. Responsibilities include : - Excellent customer service at all times - Producing quality hand crafted drinks & speciality coffee - Serving customers on the floor and at the bar - Maintaining general cleanlisness of the cafe - Ensuring the store operates safely following all Food Hygiene standards to achieve a 5 star rating - Opening up and closing down - Ordering of goods and ingredients - Mentoring other staff - Optional: Support with content creation for social media and marketing - Keeping your finger on the pulse of the speciality coffee industry trends and supporting to develop seasonal drink menus. Summary: Job Type: Full-time Salary: From £11.50 per hour + tips Schedule: 8 hour shifts / day shifts. Must work weekends. Experience: Hospitality: 1 year (required), Barista: 1 year (required) Work Location: In person, Wanstead E11 Benefits: - Pay can be negotiated based on experience with competitive hourly rates - Paid daily lunch break - Complimentary food whilst on break
Job Summary: We are looking for a Content Creator & Social Media Specialist to showcase the creativity of our product development chefs and bring our brand’s culinary artistry to a wider audience. This role involves capturing high-quality content, engaging with customers online, and driving excitement for our new menu items. In addition to highlighting our food, this person will also showcase the beautiful interior design and atmosphere of Caffe Concerto’s restaurants, giving customers a full sensory experience through digital storytelling. Key Responsibilities: • Capture high-quality photos and videos of new cakes, pastries, and food creations. • Create engaging social media content, including reels, behind-the-scenes footage, and chef interviews. • Work closely with the chefs to highlight key ingredients, techniques, and inspirations behind new dishes. • Feature the elegant interiors, ambiance, and dining experience of Caffe Concerto restaurants. • Manage social media platforms, posting regularly and engaging with followers. • Develop creative marketing campaigns to increase brand visibility. • Analyze content performance and suggest improvements based on insights. Requirements: • Proven experience in content creation, photography, videography, and social media management. • Strong understanding of platforms like Instagram, TikTok, and YouTube. • Ability to work independently and creatively in a fast-paced environment. • Passion for food, hospitality, and visual storytelling. • Basic editing skills (Photoshop, Canva, or video editing software). • Experience in a hospitality or food-related business is a plus. Job Title: Content Creator & Social Media Specialist (Part-Time) Location: Hybrid / Caffe Concerto Locations Salary: 15£ TO 20£ Per Hour Job Type: Part-time
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Mucci’s is a stunning Italian Restaurant & Bar in the heart of Chelsea – King’s Road. We are recruiting for a Marketing Manager with professional experience as a photographer to run our social media channels and marketing projects. The ideal candidate must have excellent content creation and editing knowledge, copywriting skills and be experienced in using Microsoft Office (Outlook, Word, Excel, PowerPoint). The Marketing Manager will be responsible for: · Capture still pictures: food, drinks, guests, staff, interior, exterior, etc. · Direct photoshoots of chefs cooking, videos of food deliveries, etc. · Edit content, producing pictures and videos using professional programs. · Manage all social media channels (Instagram, Facebook, TikTok). · Schedule content in line with the seasonal events ensuring content is on brand. · Be ahead of the trends at all times by researching new viral content ideas. · Manage marketing projects related to the Restaurant and the new Café opening. If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now!
We are looking for an experienced** Freelance Social Media** Manager to elevate our online presence and drive engagement across multiple platforms. This role is ideal for a freelancer or agency with a strong background in hospitality, food, and beverage marketing, who can craft compelling content and implement effective social media strategies. Key Responsibilities: - Develop & Execute Strategy: Create a dynamic social media strategy aligned with our brand identity and business goals. - Content Creation: Produce high-quality, engaging content (visual and written) tailored to each platform, showcasing our food, beverages, and hospitality experience. - Community Management: Grow and manage our social media presence, engaging with followers and maintaining a consistent brand voice. - Performance Tracking: Analyse social media metrics, generate reports, and provide insights for continuous improvement. - Industry Trends: Stay updated on food, beverage, and hospitality trends, leveraging them to enhance our content strategy. Requirements: - Proven experience managing social media for hospitality, food, or beverage brands preferred. - Strong content creation skills, including graphic design, video editing, and copywriting. - Proficiency in social media management tools and analytics platforms. - Ability to work independently and develop a strategic approach to social media growth. Offer & Application: We are open to proposals within the budget range of £1,000 – £1,500, depending on the scope of services offered. If you’re interested, please submit: ✔ Your proposal outlining your approach ✔ Portfolio showcasing relevant work ✔ A brief strategy outline tailored to our brand Due to JobToday limits - we can not provide our HR email until we begin chatting. We look forward to hearing from you :) TBP
Job Title: Social Media & Marketing Manager Temp (Maternity Cover) Location: Hybrid/Remote – 1 day per week (Tuesdays) in office. Shepherd’s Bush, London. Contract: Temporary (April 1, 2025 – August 1st, 2025) Salary: £40,000 Pro rata Full Job Description We are looking for a creative and proactive Marketing Temp to cover maternity leave from April 1, 2025, to August 1st, 2025. Working closely with our current head of marketing during April and then reporting directly to our CEO, the successful candidate's role will be to support, maintain and enhance the impeccably high standards of implementation and delivery across the day-to-day activities of the brand. This role requires an individual that has all round marketing knowledge with a strong focus on content creation and social media management. This role will involve working with both US and UK team members, agencies and brands. You’ll be working on a hybrid basis, with one day per week in our Shepherd’s Bush shared working space. You must be able to independently develop recipes using our products and film, edit and post this content to social media. Qualifications / Experience required: Bachelor’s degree Marketing experience: 3-5 years Social media experience: minimum of 3 year This is a brilliant opportunity for an ambitious and self-driven candidate to join a rapidly growing and exciting company where your responsibilities will include: Content Creation & Social Media: Owning, maintaining and adapting The Foraging Fox social media content plans and calendar according to in-store and online retail promotional / awareness building activities. Develop, film, and edit high-quality recipe videos independently. Write engaging copy for Instagram, LinkedIn, events, and website content. Promote user engagement, increase numbers of followers and direct D2C sales. Brand & Event Management: Leading the calendar of consumer events / festivals and trade shows for both the UK and US and develop the consumer journey experience on site. Edit and prepare marketing assets for campaigns and activations. Coordinate deliveries and show briefs for events and brand initiatives. Attend UK events and manage setup/ takedown. Manage staff and capture content for social media. Influencer Management: Communicate with existing influencers. Source new content creators, plan deliverables. Arrange product send-outs. Website Management: Update news section. Manage any new website changes needed. Update website photography to reflect any product changes. Photography/Graphic & Asset Management: Keep shared dropbox files for photography up to date with most recent photography Create briefs for photoshoots and book photography. Work with a number of external agencies both UK and US to ensure retailer photography is correct and where necessary fix any errors. Main point of contact for in-house marketing teams amongst our retail partners. Drafting marketing materials, web copy, brochure copy and consumer liaison copy. Being responsible for briefing third party creative teams on execution e.g. ad/banner artwork and photography bibles, as examples. Use Canva & Photoshop to create and edit briefs, presentations and decks. About You: Proven experience in social media content creation and video editing. Confident in working independently Copywriting skills for social media, events, and websites. Highly organized with experience in event planning and logistics. Able to prioritize tasks and work efficiently within deadlines. Why Join Us? - Opportunity to work in a fast-paced, creative environment. - Gain hands-on experience with a global brand. - Hybrid with a collaborative team. How to Apply: Apply with CV and link to portfolio (Must including examples of recipe/ food video content) Only candidates that apply with this will be considered. Interview process: Stage 1: Initial chat with Head of Marketing Stage 2: Chat with CEO & Head of Marketing Stage 3: Meet the team + Present example project. Stage 4: Feedback given/ Final offer if successful. Job Types: Full-time, Temporary Contract length: 4 months Pay: £40,000 Pro rata Schedule: Monday to Friday Work Location: Hybrid remote in London W6 7NL Start date: 01/04/2025