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BURGERS & FRIES AND INCREDIBLE CAREERS! \n We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. \n In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. \n Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. \n REWARDS \n\n • An achievable 20% bonus scheme - paid quarterly\n, • An additional Secret Shopper bonus worth up to £2,000\n, • High Performer Awards and Bonus's\n, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n, • 33 Days paid holiday\n, • Paid breaks\n, • Free burgers, fries and shakes while on shift\n, • Private medical via Vitality\n, • Life assurance\n, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay\n\n OTHER AWESOME PERKS \n\n • Days out and social events\n, • Invite to the annual General Manager conference\n, • Team competitions - Fry Cup and Olympics\n, • Five Guys Perks - employee discount program\n, • Access to wellbeing support and employee assistance programme (EAP)\n, • Development opportunities to grow a career with us!\n, • Apprenticeships to gain recognised qualifications, skills and progression opportunities\n, • Enhanced Maternity & Paternity Leave\n, • Pension scheme\n\n AS A BENCH GENERAL MANAGER YOU'LL BE \n\n • Accountable and responsible for your entire store and the people within\n, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries\n, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers\n, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs\n, • Your store will need to run smoothly on the day-to-day operations and think about long term planning\n, • Spotting potential and developing your team to ensure there is a strong talent pipeline\n, • Drive the Five Guys culture by always role modelling our values\n, • Creating an awesome working environment where people are happy to come to work and have fun\n, • Responsible for reward and recognition\n, • Demonstrate close attention to detail\n\n AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT \n\n • Perfect Burgers and Fries\n, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity\n, • People - Experienced hands-on leadership skills\n, • Customer service\n, • Having your people's development at heart\n\n INCREDIBLE CAREERS WITH FIVE GUYS \n\n • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office\n, • Five Guys isn't just a job - it can be a career!\n, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us\n

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Ealing Mental Health Service. As a Recovery Worker, you will provide person-centred support to adults with complex mental health needs who may be at risk of homelessness. Working closely with service users, you will empower individuals to manage their wellbeing, build independence, and work towards achieving their personal goals through tailored support plans that are co-produced and regularly reviewed. You will manage a caseload of service users, helping them to access appropriate services, community resources, education, volunteering opportunities, leisure activities, and healthcare support. A key part of the role involves building positive working relationships with external agencies, statutory services, and community organisations to ensure service users receive coordinated support that promotes recovery and social inclusion. You will also facilitate group activities, encourage peer support, and create opportunities that help service users develop confidence, resilience, and meaningful social networks. Alongside this, you will actively monitor the safety, wellbeing, and progress of service users, responding appropriately to concerns and ensuring that support is delivered in line with safeguarding procedures, organisational standards, and recovery-focused practices. Working collaboratively with colleagues, you will contribute to maintaining a safe, supportive, and high-quality service that enables people to build brighter and more stable futures. To be successful in this role, you will have experience of supporting people with mental health needs in either a paid or voluntary capacity and an understanding of the challenges they may face. You will have knowledge of recovery-focused approaches and mental health legislation, alongside the ability to build positive relationships and communicate effectively with individuals from a range of backgrounds. You will be a compassionate, non-judgemental, and solution-focused individual with strong organisational and IT skills, capable of working independently and as part of a team. An understanding of safeguarding, the ability to manage challenging situations calmly and professionally, and a genuine belief in people's ability to make positive changes in their lives are essential for this role. We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Links Advisor to play a pivotal role in our Mental Health Service in Hammersmith and Fulham. Sounds great, what will I be doing? As a Community Links Advisor, you will provide holistic, recovery-focused support to service users, helping them build independence, maintain their wellbeing, and sustain successful lives within their communities. Using person-centred approaches, SMART goals, and recovery planning tools, you will deliver one-to-one support, undertake assessments, develop risk management plans, and support individuals to achieve their recovery goals. You will work collaboratively with Community Mental Health Teams, healthcare professionals, carers, and community organisations to promote access to services, resources, and social networks. The role includes facilitating group activities, supporting community integration, advocating for recovery-focused practice, addressing wider social needs, and ensuring all support is delivered in line with safeguarding, health and safety, and best practice standards. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. In this role, you will need a relevant qualification such as an NVQ Level 4 in Care or equivalent experience within a mental health setting, together with a strong understanding of recovery-focused practice, co-production, care planning, risk assessment, and mental health legislation. Experience working with service users, carers, and external agencies is essential, alongside the ability to build positive therapeutic relationships and maintain professional boundaries. You will possess excellent communication, facilitation, coaching, and partnership-working skills, with the confidence to work independently and under pressure. Strong IT skills, knowledge of community resources, and a compassionate, resilient, and person-centred approach are vital, while lived experience and Peer Support training would be advantageous. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Time to move your career forward by joining the team at 1a Upper Brighton Road as Deputy Home Manager and help people with a learning disability and/or autism to build a brighter future. Working 37.5 hours a week, you will provide support to people who may be living with severe learning disabilities, autism and behaviours that challenge. The service users may also have profound and multiple communication difficulties, sensory impairments and physical health problems. From facilitating the development of a quality social care service to meeting financial targets to deputising as the service lead, including on call duties, you will be the Home Managers right-hand person, ensuring the smooth running of the service. With experience from within the care sector as a senior employee, you will assist with the strategic development of the care home, which will see you abide by and work towards Elysium's objectives and business plans. What you will be doing You will support the Home Manager to lead the team in providing high-quality care and support to people with Learning Disabilities and Autism, while also supporting your colleagues and promoting good teamwork. As the Deputy Home Manager, you will empower the individuals we support and deliver supervision to staff in order to ensure the delivery of great care. Working alongside the Manager to co-ordinate the on-call service, manage budgets, leading by example and acting as a role model to all members of the team, you will help create a positive learning environment making a real difference and changing lives for the better. Other duties include: Supporting the Registered Manager to prepare for contract reviews and represent the organisation in respect of service delivery. Supporting the Registered Manager to create, maintain and enhance productive working relationships within the home. Ensuring the appropriate number and skill mix of staff on duty at any given time subject to company protocol and the needs of the service users. Planning, implementing and monitoring the Person Centred Approach to care within the home. Working 37.5 hours per week, mainly weekdays, 9am to 4:30pm , but would expect some flexibility across 7 days depending on the needs of the service at the time. Things that you will have: Qualified to NVQ Level 3 or willing to work towards An excellent track record in a senior role within the healthcare sector. An understanding of learning disabilities, epilepsy and sensory processing issues. A passion for improving clinical quality and care. Strong leadership skills. Where you will be working: Location: 1 a Upper Brighton Road, Surbiton, Surrey, United Kingdom, KT6 6LQ 1a Upper Brighton Road provides a specialist residential service for adults of all gender identities who have a learning disability, or who are autistic, and have behaviours which, due to their diagnosis may be of concern/distress. Residents may also have profound and multiple communication difficulties, sensory impairments and physical health problems. The aim of the service is to encourage individuals to lead a full and purposeful life, enabling them to live more independently in the heart of the community. This is achieved through a programme of active community engagement, that promotes meaningful social networks and the development of bespoke coping strategies. This also supports developing further independence and social skills, including participating in meal preparation, learning about safety measures both in their environment and out in the community. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual salary of £ 29.153 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free/subsidised meals and onsite/local free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. TPBN1_UKTJ

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, on-going temp contract £19.55 - £20.78 per hour (umbrella), 40 hour week We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance service. Duties and Responsibilities Respond to customer care issues and expressions of dissatisfaction. Create action plans to ensure complaints are resolved effectively. Proactively respond to concerns at the earliest stage to prevent escalation where possible. Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed of outcomes. Maintain the company's complaints log and analyse data to identify trends, lessons learned, and opportunities to improve services. Arrange appointments for any follow-up works required and ensure these are completed to the resident's satisfaction. Arrange compensation or goodwill gestures where appropriate, subject to approval by the Customer Service Manager / Divisional Manager. Respond to expressions of dissatisfaction received via the text message service within agreed timescales and ensure issues are addressed. Ensure resident telephone surveys are conducted and recorded, taking appropriate action based on feedback. Produce a monthly report outlining survey findings and actions taken to address any issues identified. Key Experience Previous experience working in a customer service environment is essential. Experience working with Local Authorities or Registered Housing Providers is desirable. Proven ability to work in a busy environment and meet challenging deadlines. Knowledge of Reactive Maintenance Services is desirable. You will be working for a modern, forward-thinking organisation that believes the strengths, skills, and personalities of its people are key to the group's success. Please apply online now. TPBN1_UKTJ

Application Deadline: 8 October 2026 Department: Operations Employment Type: Permanent Location: Hounslow Reporting To: Gianluca Zucchelli Compensation: £ 35238.22 per annum (Basic Salary) plus £ 1940 per annum (Geographical Allowance) plus £ 2925 per annum (Recruitment and Retention Allowance) £ 35238.22 per annum (Basic Salary) plus £ 1940 per annum (Geographical Allowance) plus £ 2925 per annum (Recruitment and Retention Allowance) Full-Time Permanent 37.5 hours per week Do you have experience in mental health accommodation services? Are you passionate about supporting vulnerable people reaching their potential and becoming independent? Can you lead a multiple site team to embracing change and delivering person centred support? Can you develop a positive and productive relationship with the local commissioners, the social work team and the Care quality commission? Join a vibrant service in West London as their service manager. You will have: • A structure with two deputies, • 24 hours support workers, • State-of-the-art technology tools and data systems, • Strong leadership support from the organisation, • A full training and NVQ qualification programme, • A competitive reward and benefits package You will be proud to be part of the oldest Mental Health charity in the United Kingdom, that combines solid values and traditions with a cutting-edge innovation method underpinned on service user leadership. Our organisation is based on the values of: • Collaboration, • Choice, • Integrity, • Resilience We believe in: • Continuous improvement, • Learning in an honest and inclusive environment, • Helping each other, • Never give up on people, • Modelling good working relationships with colleagues and across departments., • With local knowledge, lead conversations with your manager to develop an operational and service developmental work plan for the team and overseeing its successful completion and review., • Develop a local stakeholder management plan and ensure the promotion of the service in the community., • Leading the delivery of high quality, efficient and cost-effective services that empower service users to lead their own care and support., • Responsible for overseeing the implementation of service user leadership within the service, alongside promoting SUL opportunities across Together locally, ensuring that service users lead their journey to wellbeing in line with Together’s service user leadership strategy., • Develop peer support within the service, as required, ensuring appropriate support and supervision of all staff and volunteers supporting peer support delivery., • Responsible for recruitment, leadership and line-management of those who work in the service, including volunteers, so they can deliver their best to service users; responsible for performance management of direct reports, supporting their personal development in a caring, inclusive, and supportive environment., • Responsible for the operational management of services including through managing compliance requirements’ internally and externally, where appropriate., • Contribute to the development and maintenance of a high level of skilled practice and an appropriate level of current awareness regarding social, political, legal, professional, and environmental trends that may have bearing upon the service/team., • Responsible for achieving, monitoring, and contributing to the review of the operational and financial performance targets and standards for the service., • Ensuring the requirements of internal and external monitoring, auditing and contract compliance, providing accurate reports to funders, and supplying timely information to support good governance and organisational growth., • Responsible for ensuring Together’s health and safety policy and procedures and quality assurance systems are followed., • Work with Finance to set the budget, ensuring that financial procedures and controls are in place, understood and implemented, so the budget is continually monitored and achieved., • Work alongside the quality team on the sharing of information and completion of quality processes and meeting our organisational KPI`s., • Contribute to the development of our quality processes, both new and existing as well as leading and developing local processes, protocols and guidance., • Developing and maintaining the high profile of Together with commissioners and other stakeholders, including but not exclusive to, community groups at the local level., • Promoting Together and representing Together positively at external meetings as required., • Responsible for contributing to the regular review of the effectiveness and quality of service delivery within the service and team, ensuring service users and other stakeholders are involved in this process., • Sharing and leading the implementation of learning from adverse incidents across operational areas to ensure high standards of safety and quality within Together services and to ensure continuous improvement of the support received by service users., • Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues., • Ensures that Service User Leadership is at the heart of everything we do. Embedding the service user leadership framework within policy, strategy and process., • Strong record and good understanding of the issues involved in leading and managing care and support services within mental health services including a demonstrable understanding of social care/ clinical risk assessment and organisational and financial risk., • Experience of managing and sustaining relationships with a wide range of commissioners, other managers, teams, and community groups., • An understanding of an outcome-based approach for delivering success., • A depth of understanding of the needs and aspirations of people experiencing mental distress, which is based on either , your own personal lived experience of mental distress or professional work or voluntary experience, or both., • Knowledge and understanding of financial controls and budgeting processes and the ability to manage a devolved budget., • Ability to work independently and creatively using own initiative whilst remaining accountable to line management. #J-18808-Ljbffr

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work. If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading! We’re looking for an ambitiousAudit Senior or Part Qualifiedto join our high-performingAudit & Assurance Not For Profit - Charities team based in our Heathrow office.This is your chance to be part of a professional services firm that values its people as much as its clients. If you’re passionate about working within the NFP-Charities sector then you could fit right in! Why Menzies? At Menzies, ourculture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With a National presence and over 1000 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us: • People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you., • Work with Inspiring Clients: Frommultinational groupsto large corporates across diverse industries, no two days are the same., • Collaborate Across Borders: Working with our network HLB International to be part of a team that thrives on knowledge-sharing and supporting businesses with global ambitions., • Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value., • Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time. Key Responsibilities Join our growingNot-for-Profit & Charities External Audit team in Heathrowas anAudit Senior or Part-Qualified Auditor. This is a great opportunity for an auditor looking to take the next step in their career and develop their experience within theCharities and Not-for-Profit sector. Previous experience in this sector would be beneficial, but is not essential, we are equally interested in candidates with strong external audit experience who are keen to develop their expertise in this area. You will work across a diverse portfolio of clients, with a particular focus on charities and not-for-profit organisations, reporting directly to a Manager or Senior Manager. Depending on your level of experience, you’ll take increasing responsibility for planning and leading auditassignments, while remaining hands-on in more complex areas of larger audits. You’ll also have the opportunity to review work, support and develop junior team members, and build strong relationships with clients. Supported by experienced Managers and Partners, you’ll continue to develop your technical, leadership, commercial and people management skills, giving you a strong platform for further career progression while delivering an exceptional service to clients across the sector. Skills, Knowledge & Expertise We're looking for aqualified /part qualified ACA, ACCA or CA accountantwith experience in external audit gained within an accountancy practice. Ideally, you'll have exposure to theCharities & Not-for-Profit sector, including auditing charities and preparing financial statements in accordance with theCharities SORP, we would also welcome applications from strong corporate audit professionals who are keen to develop their expertise in this specialist area. You will have experience leading audit assignments from planning through to completion in accordance with International Standards on Auditing, a strong understanding of financial statements under UK GAAP, and building strong relationships with clients and colleagues. We're looking for someone who is confident managing their own workload, reviewing the work of junior team members, identifying audit risks, and delivering a high-quality client service. Strong communication skills, commercial awareness, and proficiency in Microsoft Office, particularly Excel and Word, are essential. Job Benefits At Menzies, we know that success starts with our people. That’s why we offer: • Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals., • Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few., • Flexibility That Works for You: Agile working is embedded in our culture., • Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self. To find out moreabout our benefits please readhere About Menzies LLP Menzies is a proudly independent UK business advisory and accountancy practice with true national coverage and international connections. As a full-service firm with strong sector specialisms, we have a proven track record supporting both businesses, not-for-profits and individuals to successfully reach their financial goals. We’re proud to be a Certified B Corp. and part of a global community of over 10,000 businesses recognised for meeting high standards of social and environmental responsibility, accountability, and governance. This certification reflects the way we already do business, putting people and relationships first, supporting our communities, investing in our teams, and helping clients build sustainable, future-focused organisations. We continue to take a relationship-led approach to our client relationships. We use our Brighter Thinking methodology to empower clients with greater confidence and certainty in the face of increasing complexity. Founded in 1912, Menzies is headquartered in London with coverage nationally in England & Wales and has 1100+ employees and a turnover of £110m. Our clients are mid-size and large privately held corporates, non-profits, and individuals, across the UK and internationally via major market country-desks, and in 157 countries globally through Menzies membership of HLB, the global advisory and accounting network. #J-18808-Ljbffr

inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP! inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP! We are looking for a high-impact Strategy & Operations Manager to work across the business on some of our highest-priority strategic and operational challenges. This is an ideal opportunity for someone who enjoys solving ambiguous problems, creating structure and turning ideas into execution. You will partner with teams across inforcer, often stepping into important areas where there is not yet an obvious owner. If this sounds like you, we would love to hear from you. • Lead high-priority strategic and cross-functional projects from problem definition through to implementation. Such as;, • Designing what a trusted company-wide data layer should look like and how teams use it, • Defining how we measure ramp and productivity across the organisation, • Building repeatable playbooks for areas such as product launches, • Turn ambiguous business challenges into clear, structured plans and drive them forward with pace and ownership, • Leverage company data layer to make decisions, • Tackling new operational challenges as the company scales, • Own OKR and Rocks reporting, helping to maintain visibility, accountability and follow-through against company priorities, • Support company-wide planning cycles and continuously improve the processes, operating rhythms and systems we use as we grow Steep Learning curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve. Real impact:We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company. Transparency and Honesty:We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team. A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help. Regular Team Socials:We celebrate our team, our milestones, promotions and achievements with social events every month. Employee Recognition:Programs to recognise and reward our top contributors for their achievementsand efforts. We live our company values every day and reward those people who embody them. • 2-3 years of experience in consulting, big tech or a high-growth scale-up environment, • Strong analytical and structured problem-solving skills, with the ability to create clarity from ambiguity, • Experience leading high-priority projects from initial problem definition through to practical implementation, • A highly adaptable, execution-focused approach and a strong drive to make an impact across the organisation, • Confidence working autonomously and moving work forward with limited hand-holding, • Clear communication skills and the ability to build strong relationships across different teams and levels, • The ability to think strategically while getting into the detail required to make things happen, • Strong organisation, attention to detail and a consistent focus on accountability and follow-through Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

Department: Technical Employment Type: Permanent Location: Southall, London Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life. We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders. Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail. We are looking for an experienced Document Controller to join the team at the Green Quarter: The Green Quarter | New Build Homes West London | Berkeley The Document Controller manages the document control systems and processes for the development from initial set-up to project completion, taking great pride in having a system with the highest possible standards. They will take great pride in creating and supporting that has the highest organisational standards and attention to detail. • Manage and track design information within the project EDMS., • Review and update roles, permissions, and security access for internal and external users., • Coordinate and distribute technical drawings, track document status, and follow up on outstanding tasks., • Escalate unresolved document issues to senior managers., • Ensure quality control of published documentation, checking revisions, references, and titles., • Address EDMS queries from stakeholders and provide regular status reports on document progress, delays, and RFIs., • Act as the Viewpoint subject expert, training colleagues and enforcing clear protocols., • Manage Viewpoint information requests and maintain key trackers (DCNs, consultant appointments, insurance, and handovers)., • Oversee document control processes, including uploading, distributing, and maintaining accurate records., • Support site teams and stakeholders with EDMS onboarding and registration., • Generate Field View reports, provide QA sheets, and support Field View administration., • Produce reports on query and RFI response times using EDMS tools and Excel., • Work collaboratively with external consultants to ensure compliance with standards., • Manage O&M documentation, liaising with clients and O&M providers for handover coordination., • Oversee stakeholder folders on EDMS for clients, legal teams, and housing associations., • Track and coordinate NCRs with trade contractors to ensure resolution., • Assist with SharePoint management for internal stakeholders., • Experience within Document Control, Electronic Document Management Systems or a similar project information environment is desirable., • Experience supporting digital document and information workflows, ideally across multiple projects., • Strong administrative and organisational experience with good record-keeping skills., • Experience supporting project teams and providing system guidance or training is desirable., • Experience with FieldView and Viewpoint for Projects would be advantageous., • Good attention to detail and a methodical approach to document and information management., • Effective problem-solving skills with the ability to identify and follow up issues., • Clear written and verbal communication skills., • 25 days annual leave, increasing with service to 33 days., • Health and wellbeing benefits including Private Medical Insurance., • Lifestyle benefits including access to an online discount platform., • Berkeley Foundation volunteer day., • Private pension plan., • Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position. #J-18808-Ljbffr

To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The Facilities Manager (Hard FM) ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. Contract & Client Management • Act as the primary client contact for allocated contracts, • Develop and maintain trusted client relationships, • Chair client meetings and issue monthly performance reports, • Ensure contracts operate within agreed scope, KPIs and compliance standards Operational & Site Management • Coordinate engineers, building services operatives and subcontractors, • Monitor SLA performance, PPM completion and reactive response times, • Ensure Safe Systems of Work, permits and RAMS are implemented, • Support resolution of service failures and escalations Commercial & Revenue Responsibilities • Track remedials, variations and additional service opportunities, • Liaise with Estimating and Commercial teams to develop quotations, • Compile and analyse KPI dashboards and performance data, • Identify opportunities for service improvement and contract growth, • Proven experience managing maintenance or facilities management contracts., • Strong client‑facing experience within maintenance, engineering or property services., • Experience coordinating engineers, supervisors and subcontractors., • Experience managing contracts against KPIs, SLAs and compliance requirements., • Involvement in mobilisation, onboarding or contract transition activities., • NVQ Level 5 or 6 in Facilities Management, Construction, Operations or similar (or working towards)., • NEBOSH Construction Certificate or Diploma., • ILM / CMI Level 5 or 6 in Leadership & Management., • Mechanical, Electrical or Building Services qualification., • CSCS Manager or Supervisor card., • CAFM system experience., • Working knowledge of hard FM services including M&E and statutory compliance, • Understanding of SFG20, F-Gas, fire safety and water hygiene requirements, • Ability to produce KPI dashboards, performance reports and risk registers, • Competent user of Excel and digital reporting tools, • Strong verbal and written communication skills, • Ability to influence and negotiate without direct authority, • Highly organised with strong planning and prioritisation capabilities, • Commercially aware with a pragmatic, solutions-focused mindset, • Calm under pressure with strong problem‑solving ability, • Ability to travel between sites, • Flexibility to support out‑of‑hours activities by agreement, • Commitment to personal development and progression toward Contract Manager roles We Believe In Rewarding Our People And Creating a Workplace Where Everyone Can Thrive. When You Join Us, You'll Benefit From • 24/7 Employee Assistance Programme (EAP), • 5% employer pension contribution, • Life Insurance (4x annual salary), • Annual eye care vouchers, • Occupational health support, • Ongoing investment in CPD training and development, • Cycle to Work scheme with shower facilities at head office, • EV Scheme available after 2 years' service, • Free fruit, snacks and refreshments in the office, • Company-wide social events, • An inclusive culture that celebrates diversity and cultural events throughout the year Join a team that values your well-being, supports your development, and invests in your future. #J-18808-Ljbffr

Delivery Postie with Driving Job reference: 338497 Location: Teddington Delivery Office, TW11 8EG Job type: Fixed Term contract Hours: 30 hours per week, working 5 days across Monday - Sunday, workingbetween 08:00-15:00 or 12:00 - 18:00. Due to operational demand, you will be required to work Sundays. There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey. Each year, we make billions of deliveries possible. Whatever the weather, come rain or shine, we show up. Because for us, it's personal. For every person, from every walk of life, we deliver. From exam results and tax returns, to wedding invites or online purchases. You could be part of it. Part of the fabric of the nation, bringing trust to the doorstep. A Postie. Delivering for your local community, because you care about the people. The excited faces that open front doors and the small businesses run from bedrooms. It's a physical job - but it keeps you fit. Interested? Join us and make a difference to the place you call home. • Upbeat, independent and self-motivated, • Organised, punctual and ready to deliver great customer service, • Think of yourself as a people-person and a friendly face in the community, • Happy walking for long periods and working outside in any weather, • Has a strong sense of community and takes pride in what you do, • Has a full UK manual driving licence with no more than 6 penalty points To deliver on our ambition we want the best and that's why we're delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive: • A guaranteed hourly rate of £16.24p/h (paid monthly and adjusted to your working hours)., • 22.5 days holiday, rising with length of service (adjusted to your working hours if below 37 hours a week)., • Full uniform provided, • Company pension scheme with competitive contribution rates, • Lots of opportunity to develop a career, including our trainee manager roles and Apprentice Schemes, • Excellent family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave, • Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice, • Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership, • Free stamps at Christmas For candidate search purposes, roles offering between 35-37 hours per week are listed as full-time. However, any role under 40 hours per week will be classified as part-time in the employment contract. Ready to become a Postie and deliver for the people in your local community? If your application is successful, the first step will be to invite you to an interview, so please expect an update from one of our recruiters shortly. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here: en/about-us/ #J-18808-Ljbffr

An exciting opportunity has arisen for a Band 6 Practitioner to join the Complex Emotional Needs (CEN) Service, covering Ealing, Hounslow and Hammersmith & Fulham. The CEN Service is a specialist Tier 3 community service supporting adults experiencing complex emotional needs, including emotional instability, relationship difficulties and difficulties managing distress. The role is open to professionals from Social Work, Nursing and Occupational Therapy backgrounds. Applicants should have significant experience working with adults with complex emotional needs in community settings, including experience of managing a caseload and working within a multidisciplinary team. Experience or training in Structured Clinical Management (SCM), DBT, MBT or other relevant therapeutic approaches would be desirable. This is an exciting opportunity to contribute to the development and delivery of specialist, relational and evidence-informed care. The role will focus on clinical practice, working closely with the Band 7 Senior Practitioner and Team Manager to support the effective running and development of the CEN Service. You will screen and assess referrals, liaise with referrers, undertake comprehensive assessments and formulations, develop care plans and provide therapeutic interventions, while holding a caseload of clients. You will work with and build effective partnerships with other teams and services, contributing to joined-up care and effective pathways for people with Complex Emotional Needs. You will also contribute to compassionate, person-centred and clinically effective service development, supporting service objectives, quality improvement and new ways of working West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. For further details / informal visits contact: Name: Gurpal Marway Job title: Team Manager Email address: #J-18808-Ljbffr

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Deputy General Manager to join out team. Location: London, Salary: £39400 per annum Working Pattern: 5 over 7 days, 40 hours per week Key responsibilities: Team Leadership Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery. Service Standards Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations. Training and Development Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence. Health & Safety Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site. Guest Experience Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality. Collaboration Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people award Long service awards Access to some great high street discount vouchers Job Reference: com/2808/47609001/52830351/SU #Gather and Gather Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Role Overview This is a 12-month Fixed Term Contract for Marketing Program Manager, Sky Media. Sky Media is the advertising sales arm of Sky, and the Marketing team is responsible for setting and delivering Sky Media's marketing strategy across the advertising industry. As Marketing Program Manager, your role is to translate a specific department(s) commercial objectives into marketing plans and then deliver those plans using a capability layer of internal resource that covers content, digital & social, events and creative. The specific department aligned to this role carries a strong lead / demand generation requirement, targets SMEs and it is product led, unlike other areas of the business. It also operates a distributed sales force based around the UK. This is a role defined by influence rather than authority. The Programme Manager reports directly to the Head of Marketing, but all capability is managed by the Marketing Controller. Success comes from planning credibly inside a capacity model, building the relationship with the Controller, the capability and the department. You will be supported to deliver your marketing plans by resource that covers content, digital & social, events and creative as well as via dedicated project management. The role requires someone who is comfortable communicating with senior stakeholders in the business, but just as happy to roll up their sleeves and work alongside capability and who finds it easy to build and maintain relationships that get the job done. What you'll do: Department partnership Act as the marketing lead for the aligned department(s), trusted enough to be in the room when commercial priorities are set rather than briefed afterwards. Understand the department's revenue targets, its SME clients, its competitive pressures and its sales cycle in real detail. Be honest and early about what marketing can deliver and manage expectations before they become disappointments. Programme planning Build a year-long marketing programme for the department with a clear commercial purpose, calendar, budget and defined deliverables. Plan inside the capacity model and treat any plan that has not been capacity-checked as a draft rather than a commitment. Sequence activity so that peaks are spread across the year rather than colliding with every other programme in the same quarter. Re-scope the programme quarterly (or as required) against actual capacity and current commercial priorities. Delivery through shared capability Write briefs good enough that a specialist can act on them without a second meeting. Clearly define their capability requirements and accept allocation decisions without relitigating them individually. Work with Project Management to keep the programme's critical path visible and to flag slippage early. Measurement and reporting Agree how the programme's contribution will be measured before it starts, with the department and the Head of Marketing. Report progress and results to the department and into the marketing function on a consistent cadence. Be willing to stop activity that is not working rather than complete it because its in the plan. Share what works with the other Program Managers rather than optimising a single programme at the function's expense. What you'll bring: Essential criteria: Experience owning a demand / lead generation marketing plan or program end to end, including planning, delivery and reporting. Demonstrable experience delivering through people who do not report to you. Srong stakeholder management with senior commercial audiences, including the ability to say no and keep the relationship. Commercial literacy: comfort with revenue targets, pipeline and the mechanics of how the aligned department(s) makes money. Excellent briefing and written communication. Planning discipline the ability to build a plan that survives contact with a capacity constraint. Desirable skills and experience: Experience in media, broadcast, advertising sales or a media agency. Understanding of the specific discipline of the aligned department targeting SMEs new to TV advertising. Experience of matrix or shared-service marketing models. Benefits and perks: There's one thing people can't stop talking about when it comes to life at Sky: the perks. Heres a taster: Free NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How youll work: We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base? Osterley: Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, theres plenty of space to see your big ideas come to life. Here youll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations.?Plus, theres free onsite parking available for cars, motorbikes and bicycles. Who we are: Were Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means youll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. Were an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.?We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media. TPBN1_UKTJ

Registered Fostering Manager North West London Up to £65,000 per annum Permanent | Full Time | 37 hours per week Portman Recruitment is working with an independent fostering agency in London that is looking to appoint an experienced Registered Fostering Manager to lead and develop its fostering service. This is a senior leadership opportunity for an experienced fostering professional who understands the regulatory requirements of running an independent fostering agency and can combine strong safeguarding and social work practice with effective operational leadership. The Role As Registered Fostering Manager, you will take responsibility for the day-to-day leadership and development of the fostering service, working closely with the Director and Responsible Individual. Your responsibilities will include: Leading and managing the fostering team, including social workers and support staff Ensuring the service remains compliant with Ofsted requirements, the Fostering Services (England) Regulations 2011 and National Minimum Standards Acting as a lead for safeguarding within the agency Maintaining high standards of practice across the fostering service Overseeing foster carer assessments, approvals and annual reviews Supporting the effective operation of Fostering Panel Monitoring quality through audits, performance information and service reviews Ensuring foster carers receive effective supervision, training and out-of-hours support Overseeing placement activity and helping achieve sustainable placement growth Developing positive working relationships with Local Authorities and other external professionals Supporting foster carer recruitment and retention Contributing to the agency's business planning, development and growth Leading, supporting and developing the staff team About You We would particularly like to hear from candidates with substantial experience within fostering services or an Independent Fostering Agency (IFA) . You may currently be working as a: Registered Fostering Manager Fostering Manager Fostering Service Manager Deputy Fostering Manager Team Manager – Fostering Head of Fostering Senior fostering professional ready to progress into registered management You will need a strong understanding of safeguarding, fostering legislation, Ofsted requirements and the National Minimum Standards. Previous experience of managing social workers, foster carers and fostering services would be highly advantageous. Salary & Location Salary: Up to £65,000 depending on experience Location: London Hours: 37 hours per week Contract: Permanent, full time This is an opportunity to take a key leadership position within a developing fostering service and have genuine influence over its quality, culture and future growth. For a confidential conversation about the organisation, expectations and package, apply with your CV or contact Paul at Portman Recruitment . All enquiries will be treated in confidence. TPBN1_UKTJ

Shop Manager – Kingston (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: · Can this be stopped? · How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won't stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we'd love to hear from you. Responsible to Commercial Manager Direct reports Assistant Shop Manager Indirect reports Team of volunteers Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £ 27,000 Location Kingston How to Apply Please submit your CV and a covering letter to our recruitments inbox with subject header Kingston – Shop Manager (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you'll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job The Shop Manager is responsible for leading and delivering a successful, community-focused charity shop that generates sustainable income to support the charity's mission. The postholder will drive commercial performance, ensure operational excellence, develop and inspire a strong volunteer team, and build meaningful relationships within the local community. The role requires confident leadership, sound judgement, resilience, and the ability to make informed decisions while maintaining a welcoming and positive shop culture. Main Responsibilities · Drive income and sustainable growth to maximise funds for the charity's cause. · Take full accountability for shop sales, Gift Aid income, cost control, and overall financial performance. · Deliver agreed income targets through effective stock management, merchandising, and pricing strategies. · Analyse sales data and local trends to identify opportunities for growth and improvement. · Ensure strong visual merchandising standards that enhance customer experience and maximise sales. · Lead seasonal campaigns and promotions with creativity and commercial awareness. · Monitor and control expenditure to protect profitability. · Encourage Gift Aid sign-ups and ensure processes are followed accurately. · Identify new income streams and partnerships that align with the charity's mission. · Act decisively to address underperformance and implement improvement plans where required. Operations · Ensuring safe, compliant, and efficient day-to-day running of the shop. · Take overall responsibility for the safe and compliant operation of the shop. · Ensure adherence to health and safety legislation, safeguarding requirements, and charity retail standards. · Maintain high standards of housekeeping, stock processing, and back-of-house organisation. · Oversee stock rotation, waste reduction, and effective donation management. · Ensure accurate cash handling, banking, and financial administration procedures. · Manage rotas to ensure appropriate shop cover within budgeted hours. · Maintain secure keyholding and opening/closing procedures. · Ensure all policies and procedures are implemented consistently and fairly. People · Leading, developing, and supporting the Assistant Shop Manager and volunteers. · Recruit, induct, and retain a diverse and inclusive volunteer team. · Create a positive, respectful, and supportive team culture where everyone feels valued. · Provide clear direction, regular feedback, and recognition to motivate the team. · Ensure volunteers receive appropriate training and development opportunities. · Address performance or conduct issues promptly and constructively. · Promote wellbeing and maintain open communication across the team. · Lead by example, demonstrating integrity, accountability, and professionalism. Community · Build relationships with local businesses, community groups, and supporters to increase donations and awareness. · Ensure the shop provides a welcoming and inclusive environment for all customers and donors. · Promote the charity's mission and impact confidently and accurately. · Encourage community engagement through events, campaigns, and in-store initiatives. · Handle customer feedback and complaints constructively, maintaining the charity's reputation. · Identify opportunities for collaboration that strengthen local presence and support. · Ensure the shop reflects the charity's values in behaviour, presentation, and service. Other · Adhere to Fight for Sight's vision, mission, and values. · Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities · Results-driven, able to measure and quantify own outcomes. · Adaptable to changing landscape and evolving organisation. · Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines · Highly organised with ability to plan effectively and allocate resources appropriately. · An understanding of and commitment to London's blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: · A great team and a supportive culture · Employer pension contributions matching up to 10%, and death in service cover · Generous parental leave · Flexible/hybrid working options · Apprenticeships scheme, study leave and financial support for training & development · Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program · An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Don't meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. Other information We draw your attention to some important policies that govern the research that our charity funds. You can find these here . TPBN1_UKTJ

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