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JOUFFRE LTD Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre Inc. stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in New York, Lyon, and Rabat. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces. At Jouffre, our daily mission is to breathe life into time-honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation. This year 2024 will once again mark the history of Jouffre as we seek to develop a new workshop in London, Jouffre Limited. This project represents much more than a simple expansion, it’s for us a real challenge and an opportunity to build something remarkable again. MAIN OBJECTIVE OF THE POSITION What is exciting is that everything has to be developed! From the search of the ideal location to the recruitment of an exceptional team and its management, including the acquisition of equipment and the development of production processes. Every day will be a new step in building a truly special new workshop. To give you a little more detail, you will be responsible for the workshops as well as all production within the company. By maintaining a very high level of requirements in terms of results and involvement, you will be in charge with the Country Manager of the serenity, well-being, pleasure at work of the team that we are going to recruit as well as of their personal development. As part of our values (rigor, transference, perseverance, creativity) you will have to encourage them to make decisions and initiatives. This will ensure their commitment and lead to customer satisfaction. Your ambition? Achieve Jouffre’s human and economic performance objectives! RESPONSIBILITIES & MISSIONS Development of the workshop (with the Country Manager) - Identifies and evaluates opportunities for setting up the workshop in London. - Manages the search, selection and negotiation of premises for the workshop. - Oversees the layout of the production space, ensuring it complies with safety standards and production requirements. Purchases of Machines and Equipment - Identifies the needs for equipment and machines for the workshop. - Manages the process of purchasing, delivering and installing the machines needed for production. Project Coordination - Collaborates with the Country Manager to understand customer needs and plan projects accordingly to align production goals with overall business strategy - Organize, coordinate and monitor daily production schedules and ensure you meet deadlines and time and quality requirements - Communicates regularly with various internal and external stakeholders to ensure effective coordination of production activities - Ensures quality control at all steps before carrying out delivery operations Management of Supplies and Inventories - Established partnerships with suppliers of materials and supplies necessary for the production - Manages inventory efficiently to ensure availability of materials needed for the production Recruitment and Team Management - Initially carries out seat upholstery and drapery work depending on the clients needs - Recruits, trains and supervises a team of experienced upholsterers - Develops training programs necessary to ensure quality and consistency of work Once the team is established and as Manager, supervises the team's performance and provides support to foster a productive and motivating work environment. Trust your teams and give meaning to their daily missions. You must succeed in soaking up the F-Form Company culture which should be at the heart of your concerns. Management Missions - Create and implement your optimal organization and related processes - Define and monitor KPIs and ensure objectives are achieved - Carry out individual interviews with your teams - Create a climate of trust in the team through communication - Make yourself available to your teams and support them towards autonomy - Ensure the training, skills development and development of your teams - With kindness, set your level of requirements and your expectations of involvement, challenges and teams! We are still a little craft company, your missions and your role are intended to evolve according to the needs of the company, your desires, your progress, your proactivity and the opportunities that you could identify. This job offer constitutes the basis of your mission and allows you to list the fundamentals that you will have to ensure. It’s not a limiting framework but the starting point of the mission that you are going to create! PROFILE To succeed in this amazing project, we will need people who share our passion for craftsmanship, our determination to push boundaries, and our commitment to excellence. We are looking for creative individuals, innovators who don't shy away from the unknown, leaders who know how to transform obstacles into opportunities, starting with you! We are looking for a candidate who is an Upholsterer with a minimum of 10 years of experience and who ideally has experience in production management, projects and team management or at least a great desire to improve skills in these areas! Of course, planning and monitoring production in a manufacturing workshop no longer holds any secrets for you! Perfectly autonomous and agile, you like challenges and you know how to inspire a team and support a company in its human and economic performance and international development. You are a truly positive, dynamic, proactive and optimistic leader even if you have character because you know how to question yourself. Your communication, your organization and your ability to manage tense situations are your main strengths. You are constantly proactive and you like to take initiatives. Acting results-oriented and proactively, we are counting on you to take charge of all production and operations at Jouffre Limited and develop this company! Together we have the opportunity to create a place where ideas come to life, where quality is unquestionable and where every piece is a work of art. Let's make it happen! Prerequisites: - Be a professional upholsterer with 10 years of experience - Experience required in the high-end sector - Be bilingual in English, French is a plus - Have worked in London or at least a good knowledge of the London market - Have good command of IT tools - Have had an experience in project management, production and team management (Management) is a real plus ADDITIONAL DETAILS Location: London Type of Contract: Full Time Starting Date: April / May 2024 (with prior training in our workshops in Lyon) Manager: Caroline Deschamps (Country Manager) Salary: £48,800.00 gross per year with benefits: 1.5 days holiday per month plus bank holidays (according to the British Law) 1 day holiday will be earned each year up to a maximum of 25 days holiday per year International health insurance to be provided by the company (April International) Monthly travelcards to be paid by the company 2 first monthly rent to be paid by the company 4 round trips to Paris to be paid by the company (if originally based in France)
Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement. Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.
We're committed to slow fashion and sustainability, striving to create London's premier retail space for ethical brands. Profits support climate change awareness while we highlight local London and Latin American designers. Our goal is to democratise retail access and promote eco-friendly fashion choices. Join us in shaping a more sustainable future. Explore our offerings online and in-store, and share your insights. Your support is invaluable.
Responsibilities: discusses conference and exhibition requirements with clients and advises on facilities; develops proposal for the event, and presents proposal to client; allocates exhibition space to exhibitors; plans work schedules, assigns tasks, and co-ordinates the activities of designers, crafts persons, technical staff, caterers and other events staff; liaises closely with venue staff to ensure smooth running of the event; ensures that Health and Safety and other statutory regulations are met.
Are you a highly energetic and experienced individual looking for a new opportunity in the hospitality industry? Look no further! We are currently seeking a talented and dedicated individual to join our team as a part time (weekends) Waiter/Waitress at our new open Pizzeria, Cocktail Bar and design space located in Hackney Wick. As a Waiter/Waitress, your main responsibilities will include: Greeting and seating customers in a friendly and efficient manner Taking orders and serving food and beverages promptly and accurately Providing excellent customer service by answering questions and making recommendations Ensuring customers have an exceptional dining experience from start to finish Maintaining a clean and organized workspace To excel in this role, we are looking for someone who possesses the following qualities: Energy and enthusiasm: We value team members who bring a positive and vibrant energy to their work. The ability to work in a fast-paced environment and multitask is essential. Experience: Previous experience as a waiter/waitress in a bar or restaurant setting is required. Familiarity with Italian cuisine and cocktails is a plus. Strong communication skills: Clear and effective communication with both customers and colleagues is crucial to ensure smooth operations and customer satisfaction. Attention to detail: From taking accurate orders to fulfilling specific customer requests, being detail-oriented is essential in providing exceptional service. Team player: Working well with others, assisting colleagues when needed, and maintaining a harmonious work environment is crucial in our team-oriented establishment. If you think you have what it takes to join our dynamic team, we would love to hear from you! We offer a competitive salary, opportunities for professional growth, and a supportive work environment. Join us at our vibrant new Space and be a part of providing amazing dining experiences to our valued customers. Apply now and take your hospitality career to new heights!
Join our dynamic team and be a part of maintaining the impeccable standards of our boutique serviced office space. If you are ready to contribute your skills and dedication to creating a clean and inviting workspace for our clients, please do get in contact and provide us with your CV. Responsibilities: Hoovering / mopping maintaining cleanliness of all communal and client office carpets and floors. Dusting and wiping down surfaces to maintain tidy workspace's and communal areas. Emptying waste bins and disposing of bins responsibly. Mopping floors of all bathrooms, shower rooms, kitchens and communal areas maintaining a clean and hygienic environment. Upholding the highest standards of cleanliness and presentation throughout our office space. Requirements: Previous experience in cleaning preferred. Ability to work independently and collaboratively as part of a team. Positive Attitude Strong attention to detail and commitment to delivering exceptional results. Excellent time management skills to efficiently complete cleaning tasks within designated hours.
We’re looking for a chef de partie to join the team at Paradise, Soho, London. We’re known for big Sri Lankan flavours, beautiful modern dishes and for our impressively designed restaurant. Inspired by Colombo’s streets which join jungle, beach, and sea. Dishes are shared and use local, ethical produce. Our chef de partie will work to share their experience of team trips to Sri Lanka with their knowledge and enthusiasm for carefully selected ingredients and come together for meals in London restaurants to keep their knowledge and passion at the forefront. Chef de partie can expect: ·£12-14 per hour wage for chef de partie depending on experience ·Small space, small team – quality time to focus on produce and learning ·Flexible and fair rota’s ·Complementary food/drink from our menu during trial shift ·Team trips to Sri Lanka ·Team trips to other restaurants: keep learning If you’re a chef de partie looking to get back to quality, ingredient lead learning and experiences, get in touch.
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We’re looking for an experienced Sous Chef to join the team at Paradise in Soho. We’re known for big Sri Lankan flavours, beautiful modern dishes and for our impressively designed restaurant. Inspired by Colombo’s streets which join jungle, beach, and sea. Dishes are shared and use local, ethical produce. We're in the process of moving to a tasting menu format, using modern techniques. A Sous-chef can expect: £14-15 per hour Small space, small team – quality time to focus on produce and learning Flexible and fair rota’s with every Sunday off Complementary food/drink from our menu during trial shift Team trips to Sri Lanka Team trips to other restaurants: keep learning
One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint
We are Almari, an exciting start-up dedicated to crafting exceptional coffee while fostering vibrant, life affirming community connections for local people. Almari is situated in Aberfeldy Village, directly connected to The Aberfeldy Health and Wellbeing Centre, an innovative of GPs and healthcare professionals. We’re working with Poplar HARCA, an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration. Key Responsibilities: • Lead food preparation, ensuring the highest standards of service for our valued customers. • Collaborate with local suppliers to align our offerings with the diverse needs of the community. • Develop and enhance the menu, crafting nutritious and wholesome dishes. • Assist in designing a menu featuring seasonal dishes that prioritize health, affordability, and quality. • Maintain high standards of hygiene and cleanliness at all times. At Almari Café, we’re not just serving coffee; we’re cultivating a community. Our vision is to create a space where everyone feels welcome, inspired, and nourished. As part of our team, you’ll be at the forefront of this mission, shaping our menu, crafting delicious dishes, and championing healthy choices. With links to a GP surgery, a community centre, and more, our café is not just a place to grab a coffee – it’s a hub of activity, innovation, and connection. If you’re passionate about coffee, customer service, and creating a welcoming environment, then we want to hear from you! Closing Date: Friday 8 March 2024 (5.00pm)
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave The need to knows · The start date for this role is March (or as soon as you are available) · The interview process will be three stages: a phone interview and two face to face interviews · The final interview will include a presentation and an opportunity to meet the team · Viraj Mistry, Area Manager, will be the hiring manager for this role. Ready to join the Work.Life way? We’re excited to hear from you. At Work.Life, we’re committed to providing an inclusive environment for our team and our members, as we believe that diversity breeds a more innovative, creative, and caring culture. We’re an equal opportunity employer. Everyone who applies to Work.Life will be considered for employment without attention to race, age, ethnicity, religion, sexual orientation, gender, family or parental status, or disability status. Here’s our Privacy Policy, by applying for this job you accept how we will use your data.
We are currently looking for Air Conditioning engineers to join our growing Team. In your role as an Air Conditioning Engineer, you will undertake installations, commissioning, maintenance and repairs of all air conditioning equipment. Engineer must hold a full driving license as this role requires working around the Midlands to Work on various sites, commercial, business, domestic and residential properties, A company vehicle is provided. **Please note - interviews will be held at our Head Office in Tenbury Wells , Worcestershire.** Negotiable Rates of pay will be discussed during the Interview Stage - Pay will be more than the national minimum wage and will be Reviewed after a 6 Months probationary and periodically after Duties Maintain, install and repair air conditioning equipment - AC Systems, VRV/HVAC, multi and split systems in all Domestic/residential, Commercial and business premises. You will be expected to complete all work-related statutory and business required documentation accurately and on time Keep logs of inspections reports and remedial work with repairs completed to achieve the highest level of service for the client, answering queries, reporting any defects and keeping them informed of site activities at the time of the service visit. Understand installation designs and bespoke manufacturer trouble shooting procedures, whilst also being comfortable with seeking manufacturer technical support autonomously is desirable. We are looking for individuals with: At least one years Experience within Installation/ Commissioning environment Knowledge of Health & Safety, Permit to work procedures and safe systems of working. Good verbal and written communication is important, including the ability to use a handheld computer device. Relevant qualifications preferred but not adhered too- FGAS, Skill Card (CSCS) IPAF , PASMA option to Work towards a Level 2/3 NVQ or equivalent at a college You'll need to be highly self motivated and solutions focused with the ability to work without supervision but also enjoy working as part of a team. Capability to perform manual tasks, including manual handling, working at heights and in confined spaces. Some Evening/ Night works or weekend work may be required to meet business demand - (rates of pay will be paid at time and half of your hourly rate for these hours) DBS checks will be paid for by the company some of our works include schools, care homes and Governing Sites. Benefits 28 Days Paid Holiday Yearly Bonus Company Vehicle and Company Fuel Card Progression training and courses Company Pension Scheme (optional) Paid Christmas (Business shut down) overtime available
Job Description: We are seeking a skilled and passionate Gardener to join our team. As a Gardener, you will be responsible for cultivating and maintaining various outdoor spaces, including residential gardens, commercial properties, and public parks. Your primary goal will be to create and maintain visually appealing and healthy landscapes that exceed our clients' expectations. Responsibilities: Perform routine gardening tasks such as planting, watering, pruning, and weeding. Monitor plant health and identify and address pest and disease issues. Maintain lawns by mowing, edging, and fertilizing as needed. Install and maintain irrigation systems. Design and implement landscape plans in collaboration with clients and landscape designers. Operate and maintain gardening equipment and tools. Ensure compliance with safety standards and regulations. Provide exceptional customer service and communicate effectively with clients and team members. Requirements: Proven experience as a Gardener or similar role. Proficiency in gardening techniques and practices. Knowledge of plant varieties, soil types, and environmental factors affecting plant growth. Ability to operate gardening equipment and tools safely and effectively. Strong attention to detail and a passion for creating beautiful outdoor spaces. Excellent communication and interpersonal skills. Physical stamina and ability to work outdoors in various weather conditions. A valid driver's license may be required.
To work along side chefs creating the best breakfast dishes for our busy cafe. Working for a busy, fun and one of London's top cafe restaurant being able to create and design plates and have a self creativity. You will have your own space and using various types of fruits to create pancakes and French toast on a plate making it the wow factor to all our customers dining with us. A fun and exciting role! You will be required to have experience in the kitchen, an eye for creation and a friendly person who will fit our fun family run business. *minimum 2 years kitchen experience - 5 days a week - Weekends are a must - 7am to 4.30pm
Khulisa Associate Facilitators Young People & Adult Training Role Type: Freelance, Contract Location: Flexible - London and / or Manchester. Reports to: Delivery Programme Manager 💰: £100-£250 per day About Khulisa Khulisa (meaning ‘to nurture’ in Zulu) is an award-winning national charity with South African roots. Our programmes have been successful in reducing violence and conflict in post apartheid South African communities since 1997 and was first piloted in the UK in 2007. Since then, Khulisa has developed a reputation as experts in reducing reoffending and crime by supporting young people and prisoners to explore the root causes of their disruptive or violent behaviour, very often this behaviour is symptomatic of experiences of trauma, abuse and neglect. We have worked in prisons since 2007 and in schools and pupil referral units (PRUs) since 2011, delivering SEL (social and emotional learning) programmes. It is now widely accepted that children’s social skills (such as conscientiousness, self-discipline and perseverance) are more accurate predictors of their health, wealth and criminal history in later life than IQ or social background1. As such, Khulisa’s team of therapists work with young people to provide a range of interventions which are designed to build social and emotional skills. Recent evaluations of our work show that only 7% of our beneficiaries go on to re-offend (almost 8 times lower than the control group), and that young people’s motivation, self-confidence and wellbeing are significantly improved. “I think my school would be calmer and more understanding if everyone could do the Khulisa programme, including the adults” - 12 year old student, 2020 ‘Khulisa’s programme has had a deep impact on several of the students. It has opened a bit of a Pandora’s Box for some students and is just the beginning of a process that the students will need continued support with.” - College Principal, NewLAP College, Newham, 2019 1 Moffitt et al (2011) A gradient of childhood self-control predicts health, wealth, and public safety in Proceedings of the National Academy of Sciences, Vol. 108:7 Associate Facilitators We are seeking Associate Facilitators to specialise in one or more of the below areas: Young Person Delivery Working alongside our experienced Programme Managers delivering our ‘Face it’ Programme in mainstream schools. ‘Face It’ is a trauma-informed psycho-education programme underpinned by dramatherapy and the latest developments in neuroscience. Our approach is: Multi-modal - This means we use a variety of modes or methods including art, drama, storytelling and debate. Neurosequential - This means we put emotional regulation before cognitive reasoning. Therapeutic - We apply the core principles of a therapeutic approach like containment, safety, boundaries, rituals and person-centred. The daily ‘scaffolding’ of our sessions is based on distinct rituals and containment is provided by both these rituals and the extensive boundary-setting that we conduct with all of our cohorts. Needs-led- We continuously assess the pace and content of our programmes to facilitate a needs-led space for learning Emergent - The process is fixed but how we cover content and reach programme outcomes will differ, depending on environment, culture and participant readiness. Adult’s Delivery - Trauma Training & Parents Programme Parenting Programme The transition to adolescence can be especially challenging for young people with an experience of trauma or adversity. This often places them at increased risk of exclusion and more vulnerable to negative influences. Our parenting programme is designed to equip parents with practical knowledge, skills, and attitudes essential for nurturing their child's well-being, emotional development, and behaviour. Our goal in providing this support is to reduce feelings of isolation and provide parents with the support they need. Trauma Training We are developing our Trauma Training to be delivered to frontline professionals supporting young people. This programme will consist of five 2.5 hours sessions aimed at building staff awareness of trauma-informed principles and practice and the importance of their own self-care. We have defined the session titles and plans for each of the five sessions. About You Job Responsibilities - Deliver our standardised Face it Programme to young people within mainstream education. - Work closely with Programme Managers to understand the specific needs of our target population. - Support the development of coping mechanisms and resilience in young people. - Stay informed about current trends and research in youth mental health and social-emotional development. - Monitor and evaluate the effectiveness of our Face it Programme. - Maintain confidentiality and ethical standards in all interactions with young people. - Inclusive facilitative approach, willing to participate and role model activities with some personal disclosure - Deliver our Trauma Training to Schools, Communities and partners across London and/or North West - Maintaining accurate, up-to-date and secure records of the people we deliver to - Collecting and maintaining data for the purposes of training evaluation - Reviewing practice and developing knowledge in relation to adults who have experienced trauma and mental health issues. - Leading on the delivery of our Parents workshops to equip parents with the knowledge and skills they need to navigate and support the challenges of adolescence, wellbeing and their own wellbeing. - Carry out training needs analysis with the staff in relation to trauma and psychological approaches and then design/ deliver appropriate programmes of training, ensuring the training meets relevant quality standards. Skills and Experience - Therapeutic qualification desirable (Dramatherapy, TA, Family Therapy preferred) or background in Youth Work, Counselling, Psychology, social work, or a related field. - Previous experience delivering group workshops to young people aged 11+ - Working knowledge with complex needs and ACEs - Strong understanding of social and emotional development in adolescents. - Excellent interpersonal and communication skills. - Ability to create engaging and age-appropriate materials for workshops. - Empathy and patience in working with diverse groups of young people. - Familiarity with various therapeutic techniques and approaches. - Flexibility to adapt interventions based on individual needs. - Knowledge of community resources and services for additional support. - Commitment to ongoing professional development in the field of youth mental health. - Strong communication skills - empathic listening, incisive questioning, assertive approach - Training qualification or extensive experience in the delivery of training. - Experience of working with people who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern) - Experience delivering Trauma Training previously to professionals/adults. Personal Qualities - Flexible, adaptable and proactively responsive to organisational priorities - You share Khulisa’s values: to nurture, to restore, to empower; to guide ∙ - You are committed to Khulisa’s vision and believe that all positive outcomes start with a child feeling happy and well. - You believe in an inclusive, wellbeing-led approach to supporting young people (as opposed to punitive measurements which further exclude and punish young people). - You are passionate about making a difference to the lives of young people across the UK and you want to contribute meaningfully to changes in policy, practice and the perceptions of young people. - You are passionate about and can clearly example how you have championed diversity, equity, inclusion and belonging across the workplace. - An ability to problem solve, remain calm in a crisis and demonstrate a positive attitude. - Sensitivity and responsiveness to people’s emotional and social health. It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social-economic background. How to Apply Please send an expression of interest including (No longer than 2 A4 pages): - Please state whether you are applying for a London or North-West Based position. - Young Person and/or Adult’s Delivery - Copy of your CV - Two References Please note: Upon successful appointment you will be required to provide Proof of professional indemnity insurance & DBS Update Service. Should you have any questions or require further information, please feel free to reach out.
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £11.95 ph in line with London Living Wage · All levels of experience welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 8:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £11.95 Varied contract lengths available up to 48 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.
One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused people to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. This is an exciting opportunity for you to join a growing dynamic, 5* boutique serviced office company in the heart of London that does things differently. We want people that are looking to learn and make a mark where they can be supported, trained and gain career prospects within a company. If this is you, then read further. Responsibilities As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of other Client Experience Assistants, while reporting to the Assistant Centre Manager. Some of your key responsibilities will include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success · Requirements You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint A desire to be part of the supportive One Avenue family where you’ll be treated as an individual and nurtured to succeed in your career · Benefits As well as a competitive annual salary, you’ll get: Training and development opportunities with our extensive learning academy and the option to attend external courses Opportunity for advancement that aligns with your career aspirations 31 days paid holiday, including bank holidays Enrolled on our People’s Pension Scheme Regular team nights out to some of the most enviable & hippest places in London Cycle to work and park your bike at our secure premises Season Ticket Loan Discounts - ranging from bars, restaurants and other local establishments A fun activity-filled sports day in the summer An invitation to our famous Christmas event every year Access to 24/7 Employee Assistance Programme Refer a friend scheme from £500 to £1000 per referral Hours of work are only Monday to Friday, so that you can enjoy the weekends!