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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
We are looking for a Sushi Chef to join our culinary team and prepare delicious plates for our guests. Sushi Chef responsibilities include handling a wide range of raw fish and other ingredients, managing food stock and working with an attention to detail to fulfill all orders within quality standards. To be successful in this role, you should have experience with Japanese cuisine and be available to work during our opening hours. Responsibilities Create a rich sushi menu with various main ingredients and raw fish (for example, salmon, tuna, unagi) Prepare all types of sushi, including maki, nigiri and sashimiSelect fresh fruits and vegetables to make high-quality dishes (like avocado, mango and carrots)Add additional flavours to sushi rolls with ginger, rice vinegar, wasabi and soy sauce, when appropriate Manage food prep activities, like boiling riceCoordinate with our wait staff to ensure proper cooking, considering special requests and food allergies Prepare appetisers, soups and salads that are close to the philosophy of Japanese cuisineMonitor food stock and place orders, as needed Recommend new, modern recipes, like sushi burgersMaintain hygiene principles in all cooking areas and clean your space at the end of the shift Requirements and skills Work experience as a Sushi Chef or at an Asian restaurantGood knowledge of various sushi types and sushi-rolling techniques Ability to work both fast and accuratelyTeam spiritAvailability to work during business hours, including weekends and evenings Flexibility to take on various shiftsCertification from a culinary school is a plus.
No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).
What's In It For You? Monthly service charge 29 days of annual leave, including bank holidays Regular team gatherings and appreciation events Complimentary team meals Exclusive team rates and friends & family rates at our Iconic Luxury Hotels Exclusive team rates with Relais & Chateaux properties worldwide Exclusive team rates with London & Regional properties worldwide Discounts on spa treatments and products Discounts on all food & beverage offerings including the Cookery School at Chewton Glen Special gifts based on length of service Team referral programme Health cash plan Complimentary dry cleaning Access to our employee assistance programme …and so much more. If you find the buzz of hospitality exciting and feel comfortable working under pressure, please Apply Now, we'd love to hear from you! As Chef de Partie of the Kitchen Brigade at 11 Cadogan Gardens Hotel - the only Relais and Chateaux property in London -, you are the reason our Guests keep coming back for more. Our Chefs work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return. You will be a team player able to deal with the pressure of running in a busy operation in 11 Cadogan Gardens Hotel's Hans' Bar & Grill kitchen, striving for quality and perfection in every single dish.
Are you ready to ignite young minds and shape the future? We are more than just a nursery; we're a canvas of curiosity, a playground of possibilities, and a garden of growth and are looking for a special and dedicated Early Years Educator to nurture tiny seeds into mighty oaks. Join our vibrant team where every day is an adventure! If this sounds interesting to you then please check out our current vacancy. Duties - Plan and deliver engaging and stimulating activities that promote children's physical, social, emotional, and cognitive development - Create a safe and inclusive learning environment that supports each child's individual needs - Observe and assess children's progress, documenting their achievements and identifying areas for improvement - Collaborate with colleagues to develop and implement individualized learning plans for children with special needs or specific learning goals - Foster positive relationships with parents, providing regular updates on their child's progress and addressing any concerns or questions - Maintain accurate records of attendance, incidents, and accidents - Ensure the health, safety, and well-being of all children in your care - Stay up-to-date with current best practices in early childhood education - Requirements - Minimum of a Level 2/3 Qualification in Childcare and Education is preferred but not essential. - Proven experience working with young children in an educational setting - Knowledge of child development principles and best practices in early childhood education - Excellent communication and interpersonal skills - Ability to work effectively as part of a team - Strong Knowledge of the EYFS - Current CPR and First Aid certification is preferred but not essential. If you are passionate about making a positive impact on the lives of young children and have the necessary qualifications, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
We are seeking recruit a Dessert Chef. The successful candidate will demonstrate a passion for bakery and desserts and participate with the Head Chef in the development of the menus in our four schools. JOB DESCRIPTION -Ensure that appropriate methods of cooking and presentation are used to maintain the highest standards of production and service -Ensure that legal and Foundation regulations regarding hygiene, health and safety are complied with -Assist with maintenance of goods received system to ensure statutory and quality standards are maintained -Assist with the monitoring of production and wastage -Promote a friendly working relationship with colleagues -Promote a good Foundation image to customers and guests and use positive customer service practices -Assist with the implementation of cleaning schedules to agreed standards. Assist in pre service briefing of colleagues with regard to dish content, portion sizes, service utensils and accompaniments. -To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies. -To undertake Foundation calendared and non-calendared special function duties outside the normal routine but within the scope of the position and the department’s activities. The payment for these tasks is within the framework of your annual salary. -To promote recycling in line with Foundation expectations. Qualifications: Literate & Numerate Basic Food Hygiene Certificate (Desirable) 706/2 or NVQ2 chef qualification, or equivalent (Desirable) * Specific Skills: -Good interpersonal skills and ability to communicate effectively with customers, clients, and staff -Ability to work well under pressure -Experience: Previous pastry catering experience. Experience: Chef: 3 years (preferred) Cooking: 3 years (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: Mill Hill (required) Ability to Relocate: Mill Hill: Relocate before starting work (required)
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