Office Manager and PA
8 days ago
Stoke-on-Trent
Office Manager and PA, Executive Support Office Manager, PA Stoke-on-Trent Permanent £31,000-£33,000 Your new companyA well‑established organisation in Stoke-on-Trent is seeking a dedicated and proactive Permanent Office Manager and PA to support senior leadership and ensure the smooth day‑to‑day running of operations. This is an excellent opportunity to join a professional, mission‑driven environment where organisational excellence, service quality, and positive team culture are highly valued. You will play a key role in providing executive-level support and overseeing front-of-house and office operations. Your new roleAs the Office Manager and PA, you will provide comprehensive support to senior leadership, including diary coordination, inbox management, meeting preparation and briefing support. Your responsibilities will span executive assistance, people management, office coordination, and governance support. Key duties include:Executive PA Support • Managing senior leaders’ diaries, email communications, and appointments, • Preparing briefing papers and supporting documents, • Coordinating meetings, preparing agendas, and taking accurate minutes, • Supporting governance activities, including board and committee administration, • Assisting with external enquiries, complaints handling, and stakeholder communicationsOffice & Facilities Management, • Ensuring the reception area and office spaces are welcoming, professional, and fit for purpose, • Overseeing room bookings, meeting spaces, and equipment requirements, • Coordinating office systems, processes, and information managementTeam Leadership, • Managing the day‑to‑day rota and responsibilities of reception/front‑of‑house staff, • Overseeing recruitment, induction, training and development, • Proven experience as an Office Manager, Executive Assistant, Personal Assistant, or similar senior administrative role, • Strong organisational, interpersonal and communication skills, • Confidence managing a small team and coordinating office functions, • Experience preparing agendas, attending high‑level meetings and producing accurate minutes, • Ability to work with discretion, sensitivity and professionalism, • Strong IT literacy and ability to manage multiple priorities, • Generous annual leave entitlement, • Pension scheme participation, • Opportunities for professional development