Part Time Retail Sales Specialist
2 months ago
£10–£11.5 hourly
Part-time
London
As a Part Time Retail Sales Specialist, you'll play a crucial role in ensuring a positive shopping experience for customers while supporting the operational aspects of the retail environment. You'll be responsible for assisting customers, maintaining merchandise displays, processing transactions, and contributing to the overall efficiency and success of the store.
Key Responsibilities: 1. Customer Service: - Greet customers warmly as they enter the store and assist them in finding products or services they need. - Provide product information, answer inquiries, and offer recommendations to enhance customer satisfaction. - Address customer concerns or complaints promptly and escalate issues as necessary to ensure resolution. 2. Merchandising: - Ensure merchandise displays are visually appealing, organized, and adequately stocked to attract and engage customers. - Regularly restock shelves, racks, and displays with new merchandise, maintaining proper inventory levels. - Assist in arranging promotional displays and implementing marketing initiatives to drive sales. 3. Point of Sale Operations: - Operate cash/ POS registers and handle transactions accurately and efficiently, including processing payments, refunds, and exchanges. - Verify and reconcile cash drawers at the beginning and end of each shift, adhering to cash handling procedures. - Maintain a clean and tidy checkout area, ensuring it's well-stocked with necessary supplies. 4. Assisting with Operations: - Assist with receiving and unpacking merchandise shipments, verifying contents, and updating inventory records. - Monitor and report on inventory levels, identifying low stock items and assisting with reordering as needed. - Perform routine tasks such as pricing merchandise, tagging items, and adding new products to shelves/racks. 5. Team Collaboration: - Collaborate effectively with team members to ensure smooth store operations and excellent customer service. - Communicate effectively with colleagues and management regarding customer feedback, operational issues, and other relevant matters. - Support fellow team members during busy periods or special events to ensure optimal customer service and efficiency.
Skills and Qualifications: - Previous retail or customer service experience preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask in a fast-paced environment. - Basic math skills and proficiency in operating cash registers. - Ability to work flexible hours, including evenings, weekends, and holidays. - Positive attitude, enthusiasm, and willingness to learn.
Retail Sales Specialist will work in indoor retail environments, such as department stores, supermarkets, boutiques, or specialty shops. The role may involve standing for extended periods and lifting/ replacing products.
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