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Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.
Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.
Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!
About us Bermondsey Corner is a small independent wine bar and grocery in Central London, Bermondsey Street, SE1. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. We are looking for a passionate and customer-focused Assistant Manager to join our team at Bermondsey Corner. Our ideal candidate is looking to evolve within the company and grow the business along our side. This is an exciting opportunity to work in a dynamic and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You are: - Fluent in English - Dynamic, dedicated, independent, organized, and enthusiastic - Autonomous, meticulous, and steady - A solution finder, a sales, and details-oriented person - Passionate about food, wine & people - Willing to learn and grow within a young and evolving company - Ideally sensitive to the nutrition-health aspect, biodynamic productions, and respect for nature - Confident to work in a fast-paced environment and multitasking effectively - Fluent in French is a plus, but not required You have: - Excellent customer service skills - Strong communication and interpersonal skills - A prior experience in a retail or hospitality setting - Knowledge of wine and food pairings, and trends in the industry - A passion for and willingness to learn more about wine and other products Responsibilities: - Managing day-to-day operations of the Shop and Bar (5 days a week - 45 hours a week) when the manager is not on site - Provide customers with recommendations on wine and food pairings, based on their preferences and budgets - Provide educational information about our products - Maintain up-to-date knowledge of our products - Assist with supply orders (wine, cheese, and other products), inventory management, and restocking when needed - Process transactions accurately - Keep the store clean, organized, and visually appealing - Work as part of a team to ensure a positive and enjoyable experience for our customers - Ensuring compliance with licensing, hygiene, and health and safety legislation are carried out We offer: We offer a competitive salary (depending on experience and motivation) and an attractive bonus scheme Benefits: - Enrollment in the retirement savings plan - Discounted or free food - Employee discount (Wine and food) - Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts - 28 days paid holidays + Bank holidays - Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization - Friendly and exciting working atmosphere - Team + work events Supplemental pay types: - Share of the service charge - Performance bonus (based on motivation and results, to be given after the probationary period) If you are enthusiastic about wine and food, enjoy providing exceptional customer service and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Key Responsibilities: Procurement: Source, evaluate, and negotiate with suppliers to ensure the procurement of high-quality medical supplies at competitive prices. Collaborate with internal stakeholders to understand procurement needs and specifications. Implement and maintain procurement policies and procedures. Vendor Management: Develop and maintain strong relationships with medical supply vendors. Evaluate vendor performance, addressing issues and ensuring adherence to quality standards. Stay informed about market trends, new products, and industry best practices. Shipping and Logistics: Coordinate and manage the shipping of medical supplies, ensuring timely and secure delivery. Collaborate with shipping carriers and logistics partners to optimize transportation routes and costs. Track shipments and communicate delivery updates to relevant stakeholders. Inventory Management: Implement and maintain an effective inventory tracking system for medical supplies. Conduct regular audits to reconcile physical inventory with records. Monitor stock levels and coordinate reorder processes to prevent shortages. Documentation and Record Keeping: Maintain accurate records of procurement activities, shipments, and inventory transactions. Prepare and process purchase orders, invoices, and shipping documents. Generate reports on procurement and inventory metrics for management review. Compliance and Regulations: Stay informed about and ensure compliance with relevant regulations and industry standards for medical supplies procurement and shipping. Qualifications: Bachelor's degree in business administration, supply chain management, or a related field. Proven experience in procurement and shipping roles, preferably within the medical supplies industry. Strong negotiation and communication skills. Familiarity with procurement software and inventory management systems. Knowledge of shipping regulations and logistics coordination. Ability to multitask and work effectively in a fast-paced environment. Attributes: Detail-oriented and highly organized. Strong problem-solving skills. Effective communication and interpersonal abilities. Ability to work collaboratively with cross-functional teams. Adaptability and flexibility in handling changing priorities.
Retail Supervisor : Premium Retail London, Chelsea area £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: Have worked as a retail supervisor for an established brand here in the UK. Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: Oversee daily operations of the retail store, ensuring smooth and efficient functioning Provide guidance and support to retail staff, including training and development Monitor inventory levels and coordinate with suppliers for replenishment Maintain visual merchandising standards to enhance the store's appearance Handle customer enquiries, complaints, and escalations in a professional manner Ensure compliance with company policies and procedures Assist in creating work schedules and managing employee time-off requests Conduct regular performance evaluations for retail staff Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply now only (we are not accepting telephone call enquiries). Keywords: Retail Supervisor Retail Supervisor
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We are recruiting for an in-store Nutritionist & Assistant Manager that lives and breathes health and nutrition. The Assistant Store Manager will be an energetic, self-motivated and dynamic leader and team member who embodies the live well philosophy of Windfall. The role will suit individuals with experience in nutrition, ideally gained within a retail environment, although consideration will be given to those who have gained this knowledge from alternative environments. Ideally you will have a qualification in the area of Nutrition and experience within a retail managerial role. Job Duties: Team Management Support the Store Manager and 'act up' to Store Manager role in their absence. Strong team building, leadership and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management. Training employees in sales, stocking, inventory, customer service, being a cashier, and other relevant skills. Managing employees, making sure they're on their best behaviour, appropriately representing the company's values, and maintaining a positive attitude. Delegating tasks to employees. Scheduling employees to fit their weekly hours allotments. Inspiring the retail team with a positive attitude and enthusiasm. Nutrition Department Management Providing appropriate guidance on safe supplementation protocols and evidence-based nutrition to customers. Managing supplement orders and accounts. Staying on top of supplement price updates and margins in line with the current market. Providing new staff training on nutrition and supplements within the store. Organising brand trainings with supplement suppliers for staff members. Monitoring supplement dates and inventory. Monitoring brand deals and promotions in order to drive up margins within the store. Unpacking orders & processing invoices in supplement + other departments. Store Management Opening, closing and operating the retail faculty. Including, but not limited to cash handling, inventory count & deposits according to Windfall procedures. Ability to work a flexible schedule (holidays and weekends) Responsible for ordering merchandise and supplies to maintain appropriate inventory levels according to Windfall guidelines to maximise sales and maintain store appearance. Verify the delivery of all merchandise to the store. Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store. Communication Reaching out to customers regarding special orders and updates. Communicating with staff, customers, suppliers and other departments in person, over the phone or by email. Reporting on retail site's productivity, making sure the site is meeting financial quotas. Ensuring that the retail site meets all quality standards and regulations. Training Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the team. The ability to learn new product trends, features, advantages and benefits, in addition to the training and development of associates with regard to product knowledge. At Windfall Natural Ltd we create an outstanding experience. From the sleek store environment, to the vast but carefully selected products; including organic food, skincare and natural remedies. We offer to our customers consultations with qualified and experienced nutritionists who keep up to date on the latest training regarding nutrition and healthy living. We are pioneers in offering education to the local community on healthy living and sustainability through our regular workshops. You need to have the confidence and ability to impartially advise people on any questions or issues they may have. Bring your smile and your personality with you! Other benefits: competitive rate of pay 20-30% discount across store company pension 28 days holiday (including public holidays) opportunity for career progression Job Types: Full-time, Permanent Salary: £31,000.00-£33,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Store discount Schedule: Day shift Every weekend Monday to Friday Weekend availability Education: Diploma of Higher Education (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person Expected start date: 01/04/2024
Master Barista | Chancery | Full Time |Competitive Salary Master Barista A Chancery Lane based award-winning supplier of coffee to the Italian Embassy and recognized within the coffee sector as one of the leading experts is looking for an experienced Master Barista with a good level of latte art and knowledge of the roasting process. Key responsibilities: Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of their employees. Obey all lawful instructions given by the Management and use your best endeavours to promote their interest. Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. Act as a “bridge” between management and barista team members (e.g. keep management team appraise of staff activities, issues, challenges, etc) Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance Address guests concerns, requests or issues either individually or by enlisting the help of management team. The Master Barista must be knowledgeable of the following - Able to dial in the grinder and maintain the coffee machine, it’s temperature checks, flow rate and pressure. Advance knowledge of speciality coffee welcome. They are the “Best Espresso in London” The Times, for a reason, so the company standards must be met at all times. The Master Barista will work with the management to maximise P&L and train other staff to make coffee to the company standards. Vacancy Information: Location: Chancery Salary range: Competitive Salary Job type: Permanent Job Sector: Hospitality Working Hours: Full time Master Barista, Barista, Coffee, Latte Art, Hospitality, Permanent, Chancery
We are looking for a Linen Porter for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guaranteeing a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanor, and working in respect of health and safety regulation. The linen porter will also be called upon for cleaning duties, when necessary, assisting the rest of the team in cleaning rooms or public areas as well as managing all guests' requests with a positive and proactive attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: - Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. - Receive and store deliveries. - Stock linen cupboards. - Report maintenance issues. - Complete the relevant daily, weekly and monthly tasks as directed. - Maintain high standards of personal presentation and hygiene in line with the company dress code. - Ensure that personal KPIs are achieved. - Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: - Minimum of 1 year of working within the housekeeping department (not a must to be considered). - Reliable and dependable in performing duties. - The ability to communicate in English effectively and persuasively at all levels. - A good team ethos is important, along with the ability to support team members and colleagues. - The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
An exciting opportunity to join a growing independent cold-pressed juice bar with two sites based in World's End, Chelsea & Notting Hill. Our business is driven by a wholehearted mission to provide fresh food & drink that makes a positive, long-lasting impact on our health & wellness. Our range of products includes cold-pressed juices, smoothies, açaí bowls, salads, hot foods & a range of desserts/snacks. We’re looking for a reliable Kitchen Manager to directly manage our central kitchen, supervising a team of 2-3 production chefs and producing our juicing, food and desserts/snacks. The Kitchen Manager should be a strong leader, well organised and extremely self-motivated and committed, ideally with an interest or passion for fresh foods. This is an excellent opportunity to contribute to the success of an exciting and growing business as well as to play an integral role in its ongoing development. Key responsibilities of the Kitchen Manager / CPU Manager / Head Chef - Supervise juicing, food and pastry production to ensure the range is consistently produced to an excellent standard of quality and visual presentation and ensuring labelling and specs are followed. - Meeting production and delivery deadlines and working to labour, cogs and wastage targets. - Ensure smooth and timely delivery of products from CPU to retail stores and communicating any issues clearly to FOH teams. - Team management including recruitment, training, rotas and performance reviews. - Raise weekly and ad hoc orders. - Maintain relationships and liaising with existing and new suppliers to achieve best pricing. - Liaise with suppliers regarding any issues with regards to quality issues/stock/deliveries. - Adhering to health & safety requirements and maintaining excellent hygiene standards. - Assist with menu development or operational changes to improve efficiencies. Key requirements of the Kitchen Manager / CPU Manager / Head Chef - Proven experience in a kitchen management role of 1+ years or looking for a next step up. - Professional with an all-round, multitasking attitude. - Solid leadership and training qualities, enthusiastic and able to motivate a team to achieve excellent quality standards. - Highly organized, positive and calm under pressure. Able to adapt to the flow and quick moving pace of a commercial production kitchen. - Highly responsible, self-motivated and autonomous in work ethic. - Excellent communication and management skills. - Analytical, good eye for detail with excellent problem solving skills. - Experience in using database/reporting systems is a plus. - Level 2 food hygiene & safety certificate. - A passion for/ experience working with fresh food is a bonus. Job Types: Full-time, Permanent Salary: £40,000.00-£43,000.00 per year Schedule: Day shift Supplemental pay types: Bonus scheme Performance bonus - Work Location: In person
Salary/Rate: £13.50 Per/Hour (Depending on Experience) Guaranteed Hours: 30-45 Hours Per Week Start Time: Rotating/Varying. 07:30-17:30 (Suggested may be shorter or longer depending on business and pre-orders.) Description: · The Secret Sandwich Shop is a great place to work due to the young and dynamic team, which has a professional yet enjoyable culture. In the heart of Notting Hill, next to Portobello Road, we get a great footfall of customers. · Responsible for upkeeping/monitoring of team morale and professional standards, such as checklists. · Leading by example is crucial, whilst training and performing day-to-day tasks we expect the Head Chef to maintain tangible and intangible standards. · This role will cover kitchen operations and report to the Manager to arise any areas of improvement or issues. · The Head Chef will help orchestrate and take joint ownership of working with suppliers and kitchen pre-orders. · Contribute to monthly meetings and help develop operational and business systems. · Potential for progression as we look to expand the business in the next 6-12 months. · Full training available led by George, current Manager. Desired Skills/Experience: · Working fluency in English. · 1+ Years of Management/Kitchen/Chef Experience. · Time/Organisation Management. · Attention to detail and open-mindedness to new recipes. · Able to work in a fast-paced environment.