We're looking for someone experienced to take charge of our bookings, sales and marketing. You'll need to be confident using the Collins booking system, have a good eye for detail and be comfortable dealing with guests, large group enquiries and private hires. The role also includes supporting with local marketing, social media and growing our presence in the area. You’ll be part of a close-knit management team and play a key part in driving sales and building strong local relationships. Previous experience in a similar role and a solid understanding of Collins is a must. If you're organised, driven and know how to fill a room, we’d love to hear from you.
Job Opening:Bartender/Waitress:Part-time Location:12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Bartender/Waitress. Responsibilities: -Accomodating customers into karaoke rooms -Serving them drinks and food - -Explaining and helping them with the karaoke system -Taking customers out and cleaning the rooms -Must work well under pressure and have good social skills. Qualifications: -customer service skills. -knowledge of the bar -ability to work well with others. -ability to accept criticism and work well under pressure.. -good verbal communication skills. -a desire to help people. -active listening skills. -a good memory. What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or messsage us in the chat . We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Welcoming guests and managing all check-in/check-out procedures - Providing local information and responding to guest queries - Handling emails, calls, and payments with accuracy and professionalism - Coordinating with housekeeping and maintenance to ensure smooth daily operations - Carrying out daily apartment inspections to ensure quality and presentation standards are met - Logging incidents, shift notes, and updates for the Building Manager - Ensuring the reception area remains clean, tidy, and presentable at all times - Following health & safety procedures We're looking for: - At least 2 years of experience in a front-of-house, reception, or guest-facing role - A warm and professional manner, with excellent communication skills - Confidence working independently and handling guest concerns - Strong organisational and multitasking abilities - Familiarity with Microsoft Office; PMS/booking system experience is a plus - A proactive, solution-focused mindset - Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: - Additional leave - Company events - Company pension - Employee discount - Health & wellbeing programme - Private medical insurance - Referral programme Schedule: 12 hour shift Day shift Every weekend
Full-Time Chef Wanted – Grill & Cold Section We are currently seeking a skilled and dedicated chef to join our friendly kitchen team of five. This full-time position focuses on both the grill and cold section, so experience in these areas is essential. The ideal candidate will Have a solid understanding of professional kitchen systems and workflows Be reliable, punctual, and serious about their craft Demonstrate strong work ethic and a positive attitude Thrive in a team-oriented environment If you’re passionate about food, take pride in your work, and are looking for a supportive and well-structured kitchen, we’d love to hear from you.
We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
Job Title: Accounts Payable Assistant Contract Type: Fixed-Term Contract (6 months) Team: Finance Reports to: Finance Director Location: Office-based About White Cube White Cube was set up by Jay Jopling in 1993 as a project room for contemporary art. The gallery has since grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo and Jeff Wall. White Cube’s exhibition programme extends across locations in London, Hong Kong, Paris, New York, Seoul and online. Since its inception in 1993, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists. Role Overview We are looking for an enthusiastic and skilled Accounts Payable Assistant to join the Finance team. The successful candidate will be responsible for supporting the day-to-day accounts payable processes, ensuring timely and accurate management of invoices, expenses, and supplier payments. The role requires someone who can manage a high-volume workload efficiently while maintaining accuracy and strong attention to detail. You will play a key role in the finance team ensuring that supplier relationships remain strong and that financial records are well-maintained for compliance and reporting across the gallery and company. Key Responsibilities - Utilise essential finance systems such as Concur, Compleat, and Sage to receive, review, and process supplier invoices and employee expenses within the gallery - Demonstrate effective time-keeping and organisational skills to ensure invoices are correctly coded, authorised, and entered into our accounting system. - Exhibit excellent attention to detail when matching invoices to purchase orders where applicable - Liaise with the sales team to verify inventory details for artwork related invoices, check for missing information (such as references) and ensure costs are accurately posted. - Prepare weekly payment runs and ensure all payments are made accurately and on time. - Implement problem solving skills to resolve discrepancies when reconciling supplier statements - Demonstrate excellent communication skills while maintaining positive relationships with suppliers and responding professionally to queries. - Approve and process invoices under set thresholds in a timely manner - Review and process employee expense claims, ensuring they align with company policies and travel guidelines, and ensure all receipts are itemised and correctly coded before final approval - Assist in maintaining and improving the expense management system (Concur). - Perform weekly reconciliations for bank accounts across multiple entities and currencies. - Cross-check that payments and receipts are correctly posted in the system. - Provide administrative management of data, including ensuring supplier and expense data is up to date, currency exchange rates for relevant accounts are up to date, adding suppliers and maintaining codes in financial systems, and maintaining complete records for audit and compliance purposes - Reconcile VAT statements with paid invoices and support international VAT reporting requirements. - Monitor the finance email inbox, ensuring all queries are addressed or allocated promptly. - Provide overall support to the wider Finance team as required, including opportunity to assist with training staff on processes. Skills and Experience - Previous experience in an Accounts Payable role is essential. - Proficiency with financial systems such as Concur, Compleat, and Sage. - Excellent attention to detail with a high level of accuracy. - Strong organisational skills, with the ability to prioritise workload and manage tight deadlines. - Demonstrated ability to process a high volume of transactions efficiently and effectively. - Strong communication skills, both written and verbal, for liaising with internal teams and external suppliers. - Proficiency in Microsoft Office, particularly Excel. - Ability to work both independently and collaboratively within a team. - Experience in handling international VAT and multi-currency accounts is a plus.
Company Overview We are a well-established, client-focused wealth management firm based in the heart of London. We provide tailored financial advice and investment solutions to high-net-worth individuals, families, and trusts. We pride ourselves on our integrity, professionalism, and client service. Role Overview As a Financial Services Assistant, you will support advisers and operational staff in the delivery of a first-class service to clients. This role is integral to the smooth running of the business and provides an excellent opportunity to build a career within financial services and wealth management. Key Responsibilities Provide administrative support to financial advisers and paraplanners. Maintain and update client records using CRM systems. Liaise with clients, product providers, and third parties in a professional and efficient manner. Prepare client meeting packs, valuations, and documentation. Assist with the processing of new business applications, including pensions, ISAs, GIAs, and insurance products. Monitor and follow up on ongoing cases to ensure timely completion. Help ensure compliance with FCA regulations and internal procedures. Support the onboarding of new clients, including AML and KYC checks. Assist in the production of reports, letters, and other client communications. Requirements Essential Strong organisational skills and attention to detail Excellent communication and interpersonal skills Previous experience in financial services or administrative roles Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks and meet deadlines High level of discretion and confidentiality Desirable Knowledge of wealth management products and services Experience with CRM or back-office systems (e.g., Intelligent Office, Salesforce) Studying towards or interested in studying for financial planning qualifications (e.g., CII, CISI) What We Offer Competitive salary and performance-related bonus Pension scheme and holiday allowance Study support for industry qualifications A friendly, supportive working environment in a prestigious London location Career development opportunities in a growing firm
About the job Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English – excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Fixed Term (12-months) - night shift Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - Monday to Friday - Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year - 50% off across Scarpetta Restaurants - A supportive, people-focussed culture - Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the City Centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: - Prepare dental treatment rooms and assist the dentist during procedures - Educate patients on maintaining oral health and post-treatment care - Keep accurate patient records and manage scheduling - Perform basic lab tasks and manage dental supplies Candidate Profile: - Passionate about dental healthcare - Proficient in English communication - Ability to follow detailed instructions - Strong interpersonal skills and teamwork ability - Compassionate and capable of providing empathetic patient care - Basic computer skills - Commitment to maintaining high standards of hygiene and infection control - Dedicated to patient confidentiality and privacy - Willing to undertake relevant training and ongoing education in dental nursing - Competent in handling dental instruments and equipment safely - Punctual with a professional demeanor - Eligible to work in the UK, with necessary permits or visas if applicable - No prior experience required; comprehensive training will be provided What We Offer: - Competitive salary - Training and development opportunities - Provided uniforms and protective gear - Health and safety measures - Pension scheme - Employee Assistance Program (EAP) - Basic healthcare coverage - Professional development support - Regular performance reviews
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are currently seeking a part-time Maintenance Assistant to join our dedicated Maintenance Department. Working closely with our Maintenance Manager and the business owners, this hands-on role is key to supporting the smooth operation of our three dynamic sites: Fallow, our flagship restaurant; Fowl, our neighbouring concept; and our newest opening, Roe, in Canary Wharf. The successful candidate will bring energy, initiative, and a problem-solving mindset to every task. Key responsibilities: - Support day-to-day maintenance needs across all three restaurant sites. - Carry out basic repairs including plumbing, electrics, carpentry, and decoration. - Source and collect materials or parts needed for tasks. - Assist in the planning and execution of preventative maintenance (PPMs). - Liaise with contractors for quotes, scheduling, and supervision of works. - Maintain workshop tools and stock, ensuring efficient organisation. - Contribute to larger projects such as equipment installation or overnight refurbishments. - Ensure all work is completed safely, professionally, and with minimal disruption. About you: - Hands-on experience with plumbing and electrical repairs. - Competent in using hand and power tools (e.g. drills, angle grinders, multi-tools). - Skilled in painting and decorating, with a keen eye for detail. - Familiar with commercial kitchen equipment, including ovens, refrigeration, and gas systems. - Basic understanding of fire suppression systems and kitchen safety protocols. - Comfortable liaising with asset management providers to coordinate equipment servicing and repairs. - Organized and proactive, with good time management and communication skills. - A strong awareness of health & safety practices and safe working procedures. Additional details: - Schedule : Flexible minimum 2 days per week. - Location : Split across Fallow (St. James’s Market), Fowl (adjacent to Fallow), and Roe (Canary Wharf). - Type : Part-time, with occasional overnight work for specific projects. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Salary: £70000.00 per annum dependent on experience & qualifications Position: Full Time (37.5 hours per week) Positions available: 1 Registered Manager – Children’s Home Alexandra Children’s Home is a newly established home for children 12-17 years old, and due to up-and-coming expansion, we are currently looking for Registered Managers for our Therapeutic Children’s Homes who are keen for a new and exciting role. Competitive Salary of £70,000 per annum. We offer 36 days paid annual leave per year and a loyalty scheme which rewards you with extra annual leave following 2 years of service. The role of a Registered Manager is the person with overall responsibility for day-to-day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development. Person Specification Essential · Due to Ofsted Regulations, all employees in our Residential Service must be over 20 years of age. · Experience of working in a Senior or Strategic Role within a children’s residential care setting · Level 3 Diploma in Children’s Residential Service or equivalent · GCSE in Maths and English at C Grade of above · Physically fit · Resilient, enthusiastic and motivated person · Proven ability to lead staff teams and line management experience, including supervisions · Excellent communication skills, both verbal and written · Calm, approachable manner, adaptable and non-judgemental · Able to work under own initiative and as part of a team · Excellent organisational skills · Knowledge of Child Protection & Safeguarding · GCSE in Maths and English at C Grade or above · Ability to drive and holds a current driving licence Desirable · NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent · Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting · Social Work Qualification of Equivalent · Any relevant or transferrable skills, such as First Aid trained · Knowledge of the Children Act & Children’s Homes Regulations · Understanding and knowledge of Therapeutic Approach to Childcare Duties & Responsibilities · In accordance with Alexandra health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to. · Responsible for keeping an up-to-date register of all young people being admitted transitioned to another provision and discharged from the service. · Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. · Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Alexandra Children’s Home documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate. · Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person · Manage, supervise and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals. · Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation. · Demonstrate a working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection. Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Alexandra Children’s Home. · To ensure that you and your staff team implement and adhere to Alexandra Children’s Home Safeguarding Policy and Local Authority Safeguarding procedures. · Work cohesively and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs, support children in order for them to reach their full potential as outlined in their care plans, and in accordance with Alexandra Children’s Home Policies & Procedures, Local Authority Instructions and relevant legislation. · Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours. · Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs according to the Statement of Purpose and Function of the Home and Alexandra Children’s Home policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner. · Organising the availability and deployment of staff within the home and wider Alexandra Children’s Home Community, ensuring rota’s are covered to meet regulations mandate. · Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly. Appropriate records are kept and that fire drill procedures are adhered to in accordance with Alexandra Children’s Home policies and procedures. · Manage Performance and Development by using regular staff supervisions and annual appraisal process in order to promote a culture of self-awareness and understanding. Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct · Participate effectively in the on-call duty system. · Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed. · Complete appropriate training including the level 5 diploma in Leadership and Management within the required timeframes, ensuring that an up-to-date training record is maintained. · Additional responsibilities will include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care. · Undertaking other duties as may be deemed appropriate from time to time. We are looking for candidates who have proven managerial skills in a Residential Care Setting and are passionate about improving the lives and outcomes for children and young people. We are an activity-based company and promote the well-being of our young people through a wide and varied programme of activities, sports and hobbies. Alexandra Children’s Home is committed to safeguarding & promoting the welfare of children & young people. The post is subject to an enhanced DBS disclosure, an employment background check, satisfactory references & verification of right to work in the UK. CVs will not be considered without an application form.
We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.
Job Title: Part-Time Inbound Sales Executive (Multilingual – Hindi, Bengali, Punjabi) Location: Croydon Hours: Flexible Part-Time Shifts Compensation: Competitive hourly rate + commission per sale About the Role We are seeking dynamic and multilingual Part-Time Sales Executives to manage inbound calls from TFL and Uber drivers interested in purchasing dashcams. This role is ideal for someone with excellent communication skills, cultural awareness, and the ability to build quick rapport over the phone. A large portion of our customer base consists of drivers who speak Hindi, Bengali, and Punjabi, so fluency in at least one of these languages is essential. Key Responsibilities Handle inbound sales calls from private hire and rideshare drivers Understand customer needs and recommend suitable dashcam products and packages Build trust quickly, especially with non-native English speakers Explain features, pricing, and installation process clearly Upsell additional services or accessories where appropriate Process orders using our CRM and maintain accurate records Collaborate with dispatch and tech support teams as needed Provide excellent post-sale communication and basic troubleshooting support Required Skills and Experience Fluent in English and at least one of: Hindi, Bengali, Punjabi Strong communication and interpersonal skills Ability to quickly learn technical product features Comfortable with CRM systems and order processing Energetic, self-motivated, and able to work independently What We Offer Hourly pay plus commission-based bonuses Training on dashcam technology and customer sales approach Opportunity to work in a fast-growing sector Supportive, multilingual team environment Potential to transition to full-time as the team expands How to Apply Please send your CV and a short cover note outlining your experience and language skills
Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: - Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. - Collaborate with and support other staff members to ensure efficient restaurant operations. - Guide guests to their assigned tables. - Accurately and efficiently deliver food and beverage orders to tables. - Contribute to a positive and welcoming atmosphere for all guests. - Accurately take and process food and drink orders using the restaurant's POS system. - Address customer concerns and resolve complaints in a professional and timely manner. - Perform opening and closing duties, including table setup, cleaning, and inventory management.
About the job Job Description Placing orders for agreed materials and ensuring management of stocks Reducing wastage and minimising over/ understocks, in line with the Company policies Manage and stabilise prices Understand and work with the MRP system to create orders for production materials, plan production materials deliveries Manage and develop day to day relationships with the suppliers and internal teams Keep MRP system data cleaned and up to date Update relevant trackers and systems Communicate efficiently wit internal teams Develop in- depth knowledge for material category Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proficient user of all office packages particularly Excel 3 years experience as a Food Buyer Strong Interpersonal skills Strong problem-solving ability Strong organisational skills Confidence and experience in dealing with various stakeholders (both internal and external) at all levels Ability to work autonomously and in a demanding and fast-paced environment Hospitality of food manufacturing experience Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Purchasing Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We’re looking for a passionate, skilled, and detail-oriented Nail Technician to join our team! If you love all things nails and take pride in delivering flawless work while providing an excellent client experience — we want to hear from you. Key Responsibilities: • Perform Russian manicures and pedicures to the highest standard. • Apply gel overlays/biab, gel polish and nail extensions (GelX, reverse tips and sculpted forms). • Provide nail repairs, removals, new sets and infills. • Create beautiful, on-trend nail art and designs as requested. • Maintain a clean, organized, and hygienic workstation at all times. • Ensure all tools are properly sterilized before and after every client. • Provide expert nail care advice and aftercare recommendations to clients. • Keep up with the latest nail trends, techniques, and products. • Be punctual, professional, and deliver excellent customer service. • Work as part of a friendly, supportive salon team. Requirements: • Skilled in Russian manicure/pedicure techniques. • Confident in working with gel systems, overlays, and extensions. • Strong attention to detail and commitment to hygiene standards. • Friendly, professional, and able to build great client relationships. • Passion for beauty and creativity with nail art is a plus. Why Join Us? • Work in a welcoming, modern salon environment. • Opportunities for growth and skill development. • Supportive team atmosphere. • Access to high-quality products and tools. If you’re ready to bring your nail skills to a fresh, exciting business : apply now!
We are seeking a motivated and detail-oriented individual to join our team. The successful candidate will be responsible for a variety of sales and marketing support functions aimed at driving business growth and ensuring high levels of customer satisfaction. Key Responsibilities: Plan and Execute Marketing Campaigns: Assist in the development and implementation of marketing strategies and campaigns across various channels (email, social media, print, etc.) to promote products and services. Coordinate with internal teams and external vendors to ensure timely execution. Respond to Customer Inquiries: Handle incoming queries from customers via phone, email, or chat in a professional and timely manner. Provide accurate information about products, services, and promotions, and escalate complex issues to the appropriate departments when necessary. Maintain Sales Database: Accurately input and update customer and sales information in the company’s CRM system. Ensure data integrity and assist with generating regular sales reports and performance metrics. Record and Submit Sales Activities: Document all sales-related activities including calls, meetings, follow-ups, and outcomes. Submit weekly and monthly activity reports to management to provide insight into performance and pipeline status. Qualifications: Strong communication and interpersonal skills Basic understanding of sales and marketing principles Proficient in Microsoft Office Suite and CRM tools Highly organized and able to multitask in a fast-paced environment Prior experience in a similar role is a plus
Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Our small, family-run pizzeria is more than just a place to grab a great slice—it’s a warm, welcoming environment where everyone feels like part of the family. We take pride in using fresh, quality ingredients and traditional recipes passed down through generations. What makes it a great place to work is the supportive atmosphere, flexible scheduling, and the genuine care we show for each other and our customers. Here, your ideas matter, your hard work is appreciated, and there’s always room to grow alongside a passionate, close-knit team. What You’ll Be Doing: Greeting and seating guests with a warm, friendly attitude Managing bookings, walk-ins, and takeaway collections Taking orders and handling payments using our till system Communicating effectively with kitchen and floor staff Keeping the front of house area clean, tidy, and welcoming Making sure every guest leaves with a smile ✅ What We’re Looking For: Minimum 1 year of experience in a similar front of house/host role Confident, polite, and professional at all times Excellent communication and time management skills Comfortable working under pressure during busy shifts Flexible availability, including evenings and weekends A genuine interest in hospitality and customer care 🍕 What We Offer: Competitive pay + tips Staff meals on shift Flexible rotas Supportive team and positive working environment Opportunities to grow with the busines
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. - Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales. - Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. - Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under pressure. - Knowledge of inventory management, point-of-sale systems, and business operations. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
About Us: We are a growing air conditioning installation and service business serving residential and commercial clients across London. We pride ourselves on delivering high-quality installs and excellent customer service. As we expand, we are seeking experienced F-Gas certified engineers to join us on a subcontractor basis. Role Overview: You will be responsible for the installation, servicing, and maintenance of air conditioning systems (primarily split and multi-split units). You will represent the company at customer sites, ensuring all work is carried out to the highest standards and in full compliance with health & safety regulations. Responsibilities: Installation of new AC systems (primarily split and multi-split) at domestic and commercial sites Fault-finding, diagnosis, and repair of AC units Routine servicing and maintenance Ensuring all works comply with F-Gas regulations Completing job reports and documentation Providing excellent customer service and upholding company reputation Liaising with office team for job scheduling and updates Adhering to all relevant health & safety guidelines on-site Requirements: Valid F-Gas certification (Category 1 preferred) Proven experience installing and servicing AC systems Own tools and transport (van preferred) Public liability insurance UTR number (for subcontractor payment) Strong communication and problem-solving skills Professional, reliable, and customer-focused What We Offer: Competitive per-installation rates (£200–£600 per install, depending on job size) Regular pipeline of work (especially during peak season) Flexible schedule—accept jobs that fit your availability Prompt payment Support from our office team
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are looking for an enthusiastic and reliable Female Bartender/Bar Assistant to join our team. You will be responsible for preparing and serving drinks, maintaining a clean and organized bar area, and providing outstanding customer service. You’ll be working in a fast-paced environment, so a good attitude and the ability to work under pressure are essential. Key Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages Provide friendly and professional customer service at all times Keep the bar area clean, stocked, and organized Check customers' IDs to verify legal drinking age Operate POS system and handle cash/credit transactions accurately Restock and replenish bar inventory and supplies Assist in setting up and closing the bar as required Support the team with general cleaning and maintenance duties Follow all food safety and alcohol regulations Requirements: Previous experience in a bar or hospitality setting (Must) Knowledge of drink mixing and bar equipment (a plus) Strong communication and interpersonal skills Ability to work evenings, weekends, and holidays High attention to detail and a positive attitude Must be of legal age to serve alcohol Looking for local people around Chingford area. Person willing to work late night.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻ 📝 Main Responsibilities: • Lead and supervise the front of house team (waitstaff and bar); • Ensure warm, professional, and efficient customer service at all times; • Manage bookings, guest reception, and dining room organization; • Coordinate with the kitchen and management to deliver a seamless dining experience; • Train and support new staff members, maintaining high service standards; • Handle customer complaints or incidents with discretion and diplomacy; • Monitor team performance and contribute ideas to improve overall service. ⸻ ✅ Requirements: • Previous experience in a similar role is essential (e.g. Head Waiter, Restaurant Floor Manager, or Front of House Supervisor); • Strong leadership and communication skills; • Fluency in both English and Portuguese is essential; • Well-presented, proactive, and customer-oriented attitude; • Ability to work under pressure and manage a team effectively; • Familiarity with POS systems and reservation platforms; • Flexibility to work evenings, weekends, and holidays as required. ⸻ 💼 What We Offer: • A dynamic and supportive work environment; • Opportunities for growth and advancement within the company; • Competitive salary based on experience; • Staff meals and other benefits to be discussed at interview.
Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - maintain relationships with students, agents and Universities to understand their needs. - Engage with offer holders through multiple communication channels. - you will be meeting with many students, parents, agents and universities every day. - Contributing to our rapidly growing UK and international marketing and sales strategies. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university. - Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Creates sales plans and recommends cost-effective sales practices. - Represent Escape Ilford College of Business Management at events and exhibitions as needed. - Serves as primary sales resource and helps address issues.
Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
🌟 We’re Hiring: Waitress / POS Superstar 🌟 📍 Back9 Barbecue & Braai – Hainault Are you friendly, confident, and love working with people? We’re looking for a vibrant front-of-house team member to join our growing BBQ family! 🧡 What You’ll Be Doing: Taking food & drink orders with a smile Operating our POS system with confidence Shaking up cocktails (we’ll train you if needed!) Delivering top-notch service with a warm, welcoming attitude Helping keep the energy high and the vibes even higher! ✅ What We’re Looking For: A friendly, positive attitude Great communication & team spirit Comfortable with tech (POS experience a plus) Some experience in hospitality or customer service Interest in cocktails or food & drink is a bonus! 🎯 Perks: Great pay + tips Flexible shifts Free staff meals A fun, supportive team Work in a buzzing BBQ joint with South African soul and Texan fire!
Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. Since 2007, we’ve been on a mission to craft meaningful moments through edible works of art – thoughtfully designed and made to spark joy and deepen connections- ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual. In 2024, we hand-iced approx. 3.0 million biscuits and delivered them to customers all over the world and we’re committed to high standards of social and environmental impact. We’re expanding our Seasonal Icing Team to help bring our 2025 collections to life—and we’d love for you to be part of it! Our Icing team is based at our Ministry at Colliers Wood, SW19 2JD. Come and learn how to Ice like a Biscuiteer, we are offering contracts starting from July 2025 until 23rd December 2025. What you will be doing … · Learn how to Ice like a pro with our 4-week training programme on industry-leading conveyor system. · Work in small supportive teams to meet production goals in our Icing Hall. · Gain hands-on experience in artisan food production. · Follow our food safety and Health & Safety standards. · Support our Dispatch Team during peak periods (based on production needs) You will need to … · A positive, reliable and punctual team player. · Willingness to learn a new skill and work in a fast paced environment. · A positive, flexible approach and be a team player. · Good communication and presentation skills. · Availability for the full contract from July until December 2025. · The flexibility to work 39 hours per week across 5 x shifts per week between Monday to Friday: Shifts of 8 hours: 7am-4pm & 9am-5,40pm. · Basic knowledge of kitchen hygiene (training provided). · A love of biscuits is essential! The Recruitment Process... · Will require a screening video, followed by an assessment interview stage and a kitchen trial. These interviews will take place in July and August 2025. What we offer... We are a bunch of creative, fun-loving people who work hard, celebrate big, wanting to make Biscuiteers a really happy place to work. We genuinely care about each other and the planet. Here’s why you’ll love being part of our team and what we offer to sweeten your working day, including: · Shopping- A special staff discount of 35% on all our beautiful products for you to treat your friends and family. · Food- Breakfast each day for all staff to start the day well fuelled. · Bring your friends- Our staff referral scheme offering you up to £150 per recommendation. · Social life- Our regular social activities bring us all together, including our legendary staff party, staff Christmas lunch and Biscuiteer Awards! · The Future- Automatic pension contributions after 3 months of service, with ethical investment options. · Your Health- Reduced Gym Membership offer with a local partner. The rate of pay for this role is £12.25 per hour plus a holiday pay (£13.73 per hour) What Our Team Says: “A fun, energetic environment with lots of opportunity to learn.” “The atmosphere is inclusive and welcoming.” “I’ve learned to ice biscuits really well—and made great friends along the way!”
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
About Us We are a dynamic and growing financial services company based in the heart of London, committed to delivering exceptional service to our clients. We are currently seeking a proactive and organised Office Administrator to join our team and support the smooth day-to-day running of our office operations. Key Responsibilities - Act as the first point of contact for client enquiries via phone, email, and in person - Provide general administrative support to the team, including document preparation, data entry, and filing - Schedule meetings, manage calendars, and coordinate appointments - Maintain office supplies and liaise with suppliers and service providers - Assist with onboarding new clients and maintaining accurate client records - Support compliance and regulatory documentation processes - Handle incoming and outgoing correspondence - Ensure the office environment is well-organised and professional at all times Requirements - Previous experience in an administrative role, ideally within financial services or a professional services environment - Excellent communication skills, both written and verbal - Confident in dealing with clients and maintaining a high level of professionalism - Strong organisational skills and attention to detail - Proficient in Microsoft Office Suite (Word, Excel, Outlook) - Ability to multitask and prioritise workload effectively - A proactive and positive attitude Desirable - Experience working in a regulated environment - Familiarity with CRM systems or financial software What We Offer - Competitive salary - Supportive and collaborative team environment - Opportunities for professional development - Central London office location
To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.
Job Title: Team Member – Business & Recruitment Partnership Program Location: London, UK – Immediate Start About the Opportunity: - We are forming a focused, disciplined team of individuals committed to building financial independence through group economics, and daily business operations. - Unique opportunity to be part of a private startup-style unit where each member contributes to — and benefits from — the collective growth. - Employment Aspects: Learn & Earn together business model built on daily 9AM-6PM work hour weeks, trust, work ethic, and long-term wealth building. What We Provide: 1. Daily income-generating work and business activities 2. Structured savings and investment system 3. Long-term financial goals and shared profit strategy 4. A disciplined, supportive environment built on loyalty and accountability Ideal Candidate Profile: We are especially welcoming applicants who - - Are committed to personal and financial growth - Can work as part of a tight-knit, mission-driven team - Are available to start within 24–72 hours - Are reliable, hardworking, and respectful of a structured group environment This is NOT suitable for: 1. Anyone seeking casual or part-time work only 2. Individuals unable to follow rules or contribute daily 3. People looking for short-term gain without long-term vision 4. Individuals that understand group economics
- Hours: 10–15 hours/week (mornings, evenings and occasional weekends) - Pay: £12–£15/hour + commission About FitLab23 FitLab23 is a women-first strength & conditioning gym that empowers our community to feel confident, strong, and supported. With small-group strength training, boxing, and conditioning, we promote real results in a fun, inclusive environment. Role Overview As our Deputy Gym Manager, you’ll be the right-hand person to Henry and Bee, supporting day-to-day gym operations while helping drive sales, member experience, and content/marketing. You’ll split your time between the gym floor, community engagement, and digital storytelling. Key Responsibilities - Sales & Membership Growth - Welcome potential members, conduct gym tours, and guide prospects through our offers (Ultimate Champion, Athlete, Hero) - Make follow-up calls, manage CRM entries, and close membership sales (with commission) - Support marketing campaigns to generate new leads - Customer Experience & Journey - Ensure world‑class first impressions: greet, assist, and build rapport - Oversee class bookings (via our app) and respond to questions or feedback - Maintain a welcoming, inclusive atmosphere in all gym areas - Content Creation & Marketing - Produce engaging social media content (photos, Reels, Stories) around workouts, member transformations, tips, events - Collaborate on local marketing efforts (e.g., mailers, local ads) to boost visibility - Help grow social presence using best practices—member spotlights, local influencer partnerships, regional hashtags Operational Support - Liaise with coaches to monitor class quality and customer satisfaction - Assist with light admin, membership records, CRM updates - Maintain gym standards—cleanliness, safety, equipment readiness What We’re Looking For - Passion for fitness, strength training or boxing; aligned with our female‑empowerment mission - Proven sales experience: comfortable with phone and in-person lead conversion (1+ year preferred) - Excellent verbal & written communication; strong organisational and time-management skills - Social media savvy: basic photography/video editing and content sense - Confidence in using CRM systems, Microsoft Office apps - Adaptability and drive: able to multitask in fast-paced environment - Flexibility for evening and weekend shifts Why FitLab23? - Join a close-knit, high-energy team that holds community first - Flexible scheduling—ideal for students or part-timers - Competitive pay with commission - Unlimited access to our classes and gym - Real career growth potential within our expanding brand
Chef – Weekend Role with Growth Potential Location: Mac Bae The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only (with scope to increase as the business grows) Experience: Minimum 1 years in a professional kitchen. Food Safety trained Trials Available: Every weekend ( 1 slot for this weekend available ) About Mac Bae Mac Bae is a bold Caribbean kitchen with a Latin twist, proudly based inside The Golden Anchor in Peckham/Nunhead. Our menu centres around indulgent, creamy mac and cheese topped with elevated ingredients like seasoned lamb, tender steak, fresh seafood, and more. We’re a passionate, fast-growing startup serious about flavour, hospitality, and building a supportive, high-energy workplace where people feel valued and can thrive. The Role We’re on the lookout for a talented, motivated chef to lead our kitchen during weekend services. With plans to expand our operating days to Wednesday–Sunday within the next 3–6 months, this role offers a clear pathway to Kitchen Manager for the right candidate as the business grows. Key Responsibilities: Lead kitchen operations during service with confidence and professionalism Prepare, cook, and present high-quality dishes in line with our brand standards Maintain consistency in taste, presentation, and food safety Manage inventory, ordering, and kitchen prep to ensure smooth service Train and support junior team members during prep and service Uphold strict hygiene, cleanliness, and organisational standards Contribute ideas for menu development and specials Stay calm, focused, and solutions-driven in busy, high-pressure situations Who We’re Looking For Minimum 3 years’ experience in a commercial/professional kitchen Strong leadership, time management, and communication skills Passion for bold, modern Caribbean and Latin flavours High attention to detail with excellent cleanliness and organisational habits Comfortable working in a fast-paced, startup environment Committed to delivering outstanding food and customer service Positive, proactive, and hands-on attitude Why Work With Us? - Be part of a growing brand with opportunities for creative input - Clear route to Kitchen Manager as we expand to 5-day service - No early morning shifts - Supportive, collaborative, and respectful team culture - One-month training period to learn our menu and systems - Three-month probation period - Paid monthly Interested? We’d love to hear from you — drop us a message to find out more.
We have a position for a Head Chef with solid proven “Fresh Food” experience to take over the running and management of our busy kitchen. You must be a strong communicator who is approachable across all levels. You must be reliable and dedicated to exceeding expectations. Our ideal candidate will be up to date with COSHH, Food Safety, H&S & legal regulations. You can deliver proven experience supporting, coaching, and developing our small and effective team. You should have a full understanding of Kitchen Management & food safety. We are looking for proven experience of stock taking & waste management with the ability to adapt and learn new systems and operating procedures. Ideally holding level 3 Food Safety qualification An ambassador of the company’s values, always working within the code of conduct. Be happy to work closely with the rest of the kitchen team and have the ambition to take this pub & restaurant and private events operation, to the next level.
Focus Findings is recruiting full- and part-time Family Support Workers in Basildon, Harlow, Chelmsford, Southend-on-sea, Colchester, Clacton-on-Sea and surrounding areas. Job Description for Family Support Worker Family support workers help families with long and short-term difficulties. The main duties of the role would include: - Work one-on-one with vulnerable families to reduce inequalities between those in greatest need and their peers. - Facilitating the delivery of targeted support groups and parenting programmes. - Competently and accurately record observations on case management systems with an awareness that the information you supply may be used in legal proceedings. In addition, candidates must be able to demonstrate knowledge and experience of: - Working with parents with specific vulnerabilities that impact their child/ren; including (but not limited to); low income, domestic abuse, substance misuse, anti-social and criminal behaviour, and transient families. - Assessing complex safeguarding and welfare issues for children and vulnerable adults. - Support to families with children with additional needs - Respite care for families with children with additional needs - Child development across the ages, with a particular emphasis on children with additional needs, disabilities, specific educational needs, adult and child mental health, and those with protected characteristics as defined by the Equality Act 2010. - Evidence-based practice and the ability to apply this to inform practice. What we look for: - Driver's license and a vehicle - Caring and empathetic attitude - Good communication skills - Willingness to learn - Self-motivated, well organized & reliable
Job Description: We are looking for a highly organized and proactive Administrative Assistant to support our office operations. This is an excellent opportunity for someone with great organizational skills who is eager to start a career in administration. No prior experience in an admin role is required – full training will be provided. Key Responsibilities: Maintain tidy and organized digital and paper filing systems Respond to emails and telephone enquiries in a professional manner Schedule meetings and appointments, and keep calendars updated Input data accurately into company systems or spreadsheets Prepare simple documents, reports, and presentations Support the team with day-to-day admin tasks and errands Order and manage office supplies and equipment Help maintain a clean and efficient office environment What We’re Looking For: Excellent organizational and time management skills A strong attention to detail Good communication skills, both written and verbal Basic computer skills (email, internet, Microsoft Word/Excel or Google Docs/Sheets) A positive attitude and willingness to learn Ability to multitask and stay calm under pressure Desirable but Not Essential: Previous experience in retail, hospitality, or customer service Familiarity with using spreadsheets or email systems Interest in developing a career in office or business administration What We Offer: Full training and ongoing support A friendly, supportive working environment Opportunities to grow within the company Flexible working hours
Key Responsibilities: Customer Service & Shop Operations Prepare and serve a range of drinks including coffee, tea, bubble teas, and our signature pistachio specials Assist with food service including cakes, light bites, and snacks Deliver warm, friendly, and efficient service to customers Take orders using a POS system, handle cash/card payments accurately Keep the shop floor, seating area, and service counter tidy and presentable at all times Cleaning & Hygiene Perform daily and periodic cleaning tasks: wiping surfaces, cleaning machines, sweeping/mopping floors, and maintaining the toilets (if applicable) Follow health & safety and food hygiene procedures Monitor stock of cleaning and kitchen supplies and report when running low Business Development & Creativity Suggest new drink, ice cream, or cake ideas in line with customer preferences and seasonal trends Help plan and execute small marketing activities (e.g. in-store promos, social media posts, loyalty offers) Support with identifying local business partnerships, events, or delivery platform opportunities Take initiative to observe customer behavior and report suggestions for improvement in service, layout, or offerings About You: Essential: Positive attitude, friendly personality, and strong communication skills Punctual, trustworthy, and willing to learn Basic food hygiene knowledge (training can be provided) A team player who can also work independently Keen interest in coffee, bubble tea, or desserts Desirable: Previous experience in a café, dessert shop, or food retail environment Creative flair for drinks and dessert presentation Interest in marketing, social media, or small business growth Fluent in English (additional languages a plus) Perks & Benefits: Staff discount on drinks, food, and ice cream Friendly, supportive environment Opportunities to grow into a supervisor or creative/product development role Be part of a small business where your ideas genuinely make a difference
🌟 We are Hiring: Hotel Receptionist – Chelsea Area 🌟 We are looking for a Receptionist to join the Front Office team of a beautiful 5-star hotel in the heart of Chelsea, one of London’s most iconic and vibrant areas. This is a great opportunity to work in a stunning location, within a supportive and professional team. What we are looking for: - Minimum 6 months’ experience as a hotel receptionist - Confident using Opera system - Good level of English, other languages are a plus - Professional, reliable, and well-presented - Friendly attitude and passion for guest service What you will be doing: - Welcoming guests and managing check-in/check-out - Handling bookings, payments, and guest requests - Using Opera for daily front office tasks Making sure every guest has a smooth and pleasant experience Pay & Benefits: - £12.21 per hour + service charge - Work in a fantastic Chelsea location, in a beautiful hotel - Career progression and learning opportunities - Staff meals provided - Supportive and friendly team environment