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Are you a strong, technically driven Engineering Manager with a background in rail, automotive, manufacturing, or electro-mechanical systems, looking for a leadership role where you can truly make an impact? As an Engineering Manager, you’ll play a vital role in leading a high-performing engineering teams and ensuring the delivery of safety-critical projects to the highest standards. Engineering Manager Permanent Competitive Salary DOE Monday–Friday 8:30-5pm Sheffield Product Safety & Compliance Manager Job Description • Lead and manage the engineering and project delivery teams to ensure consistent, high-quality installation of safety-critical systems, • Review and approve engineering designs to ensure compliance with standards and safety requirements, • Oversee the delivery and progress of major projects and special engineering solutions, • Drive ongoing development of existing products and support new product innovation, • Lead root cause analysis and corrective actions for field and product issues Product Safety & Compliance Manager • Background in rail, automotive, manufacturing, or electro-mechanical environments, • Proven leadership experience managing engineers and project teams, • Strong technical authority in safety-critical systems, • Ability to lead, influence, and drive performance Engineering Manager Company Benefits • 10% management bonus, • Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%, • Life Assurance (3x annual salary), • Business travel insurance, • Option to join Private Healthcare Scheme after 3 months, • Cycle scheme, Home and Tech, Discounts on retail platforms, • Electric Car scheme (salary sacrifice), • YuLife Employee Benefits and Wellbeing app, • Learning and development opportunities, • 25 days + BH holidays If you feel you’re a good fit for this position, please click ‘apply’

About IT Desk UK: At IT Desk we believe that world-class technology and support should be accessible to all businesses. As IT consultants, we serve over 100 customers, of varying sizes and requirements, across many different sectors. Technology plays a critical role for every one of these clients: it has the power to support their growth and unlock efficiencies and profitability. We see our role as enabling those improvements, delivering IT solutions that transform our client’s business. About the role: We are looking for a motivated, curious, and forward-thinking individual to join our AI & Automation team as an Apprentice. This role is ideal for someone early in their career who is passionate about technology, eager to learn, and excited by the opportunities AI and automation bring to modern organisations. You don’t need to be an expert — you’ll learn on the job. What matters most is enthusiasm, a problem-solving mindset, and a drive to improve how things work. This apprenticeship offers hands-on experience, real impact, and the opportunity to develop future-ready digital skills. Responsibilities: • Automation & process improvement: Support the design, build, and maintenance of automation workflows. Work with departments to identify opportunities to streamline processes. Help reduce repetitive manual work through practical, scalable automation solutions. Assist in the rollout, monitoring, and continuous improvement of automation initiatives. Document workflows, process maps, and automation logic as required., • AI exploration & application: Assist in the development and testing of AI-powered tools for productivity and decision-making. Explore real-world AI use cases and help identify improvements or new applications. Support responsible and ethical use of AI across business operations. Experiment with emerging technologies and share findings with the wider team., • Collaboration & support: Work collaboratively with cross-functional teams to understand business needs. Provide support during system enhancements, integrations, and digital transformation projects. Communicate progress, findings, and issues clearly and professionally. Contribute ideas that support innovation and operational efficiency., • A strong interest in AI, automation, and digital technologies., • Curiosity about emerging tech and a willingness to experiment., • Strong analytical and problem-solving skills., • Comfortable working with data, systems, and digital tools., • Good organisational skills with attention to detail., • Clear communication and ability to work collaboratively., • A proactive mindset with a desire to learn continuously., • Curious and eager to understand how things work., • Passionate about improving processes and spotting inefficiencies., • Enthusiastic, positive, and open-minded., • Reliable and able to take ownership of tasks., • Comfortable working in a fast-moving, innovation-driven environment., • Enjoys solving problems and experimenting with new ideas., • Experience in system improvements, digital transformation, or process mapping., • Familiarity with automation platforms (e.g., Power Automate, Zapier, Make.com, RPA tools)., • Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: • Onsite gym., • Free tea and coffee., • Company social events throughout the year (From meals out, to escape rooms and off road driving to name a few!)., • Daily breakfast options., • Weekly lunch bought with the Team Pleo Card., • Vitality health care. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Junior Electronics Engineer // Sheffield (Hybrid) // up to £45k + benefits The Oho Group have partnered with an ambitious tech-for-good design consultancy on the lookout for an experienced Junior Electronics Engineer to make an impact on their successful and growing team! This is an opportunity to take real ownership, steer the direction of projects and make a real difference in the world of biotech and medtech as part of a multidisciplinary team. What’s in it for you? • Opportunity to get hands-on alongside an expert team of industry-leaders, • Own the project pipeline, from schematic design and component selection to PCB layout and final launch, • Hands-on PCB assembly (THT & SMD), circuit inspection and modification, • Fast-paced projects across a range of sectors and client requirements, • Social culture with regular socials, free lunches and plenty of parking and bike storage Nice to have • Strong academic record from a top University, • Embedded C/C++ firmware experience, • SPICE and/or RF simulation, • Understanding of mechanical integration and cross-disciplinary constraints, • Understanding of balancing performance, thermal, power and manufacturability requirements, • An eye for the beautiful as well as the practical If you’re early in your engineering career and want to work on meaningful, tangible products in a fast-developing environment where no day and no product are ever the same, click apply for more details!

We are seeking an experienced Interim Sales Manager to lead sales activity during a period of organisational transition. This role will focus on maintaining sales momentum, managing key customer relationships, and driving new business across the UK and international markets. This is a fantastic opportunity to step into a high-impact leadership role, driving sales activity, managing key customer relationships, and shaping the commercial direction of the business! Sales Manager Fixed Term Contract (9-12 Months) Salary is DOE Monday–Friday 8:30-5pm Sheffield Interim Sales Manager Job Description • Lead and drive proactive sales activity to generate new business opportunities, • Manage key customer relationships and oversee quotations, proposals, and contracts, • Develop and maintain a strong, forecasted sales pipeline, • Lead major project bids and tender submissions, • Support negotiations and ensure strong commercial governance, • Report on pipeline performance, opportunities, and risks Interim Sales Manager Essential Experience/Skills/Qualifications • Senior sales or commercial leadership in a technical/engineering or project-based environment, • Experience managing large bids, contracts, and negotiations, • Proven ability to win major projects, • Willing to travel: 10–20% (UK and occasional international) Interim Sales Manager Company Benefits • Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%, • Life Assurance (3x annual salary), • Business travel insurance, • Option to join Private Healthcare Scheme after 3 months, • Cycle scheme, Home and Tech, Discounts on retail platforms, • Electric Car scheme (salary sacrifice), • YuLife Employee Benefits and Wellbeing app, • Learning and development opportunities, • 25 days + BH holidays If you feel you’re a good fit for this position, please click ‘apply’

PLEASE do not apply if not based near SHEFFIELD or not willing to relocate as this is a hybrid working role where you will work 3 days in the office and 2 days from home. We are looking for a motivated Business Development Executive with at least one year of experience to join our team at Angsana North based in Sheffield. You will get excellent training, and there is a lot of scope for progression at Angsana. You will also have the opportunity to work with senior directors of some of the world’s best creative agencies and brand strategists to help them achieve their new business objectives. This role offers great earning potential with an OTE of £40,000. This is an exciting opportunity to join our well-established and fun-loving team! About Us - Angsana is a lead generation and appointment-setting agency specialising in the creative, digital and tech space. With offices in Covent Garden and Sheffield, we help our clients to clearly define their new business proposition and using a combination of telemarketing, research and email marketing; we set up meetings for our clients with senior decision-makers of brands and companies they want to work with. Our clients are typically branding, design, digital, PR, and advertising agencies, as well as tech companies, and they range from independent owner-managed businesses to global network agencies. Established in 2006, we have earned a respected reputation in the industry as an agency that consistently delivers results for our clients. We are accredited by the Design Business Association as 'Expert Advisors' for Business Development, proving our broad understanding of an array of creative disciplines. Required Experience: At least 1 year of B2B business development, lead generation or appointment setting experience via phone calls Education Level: Degree level or equivalent and above Excellent phone manners with good writing skills Strong account management Understanding of the marketing, digital or tech industry Degree level education Right to work in the UK Self-motivated as well as enjoy working as part of a collaborative team Good references are essential Benefits: Hybrid working role Commission pay Performance bonus

Graduate Software Developer - C#/SQL - Remote Graduate Software Developer - Fully Remote (UK) Tech Stack: C#, SQL Server, PHP, Azure, MVC Salary: £25,000 + Bonus Important: Applicants must already hold a completed First-Class Computer Science degree. Applications cannot be considered from candidates who: • Are still studying or graduating in 2026, • Require visa sponsorship now or in the future A well-established financial services technology company is looking for a talented Computer Science graduate to join its development team.This is an excellent opportunity to begin your career in software development while receiving structured training in C#, PHP, SQL Server and Microsoft Azure. The role is fully remote, allowing you to work anywhere in the UK while collaborating closely with an experienced Agile development team. From day one you will work alongside developers who will mentor and support your technical development as you contribute to building real production systems used across the organisation. Key Technologies you will be trained in: • C#:, • PHP, • SQL Server, • MVC frameworks, • jQuery, • CSS, • A First-Class Computer Science degree, • Strong understanding of Object-Oriented Programming, • Programming experience with languages such as C#, Java, PHP, C++ or Python, • Good SQL or database querying skills, • Interest in cloud technologies such as Azure or AWS, • Developing applications using C#, PHP and SQL Server, • Supporting the design and development of internal business systems, • Writing clean, maintainable and scalable code, • Working within an Agile development team, • Participating in testing, code reviews and technical discussions Benefits - As well as a great training program, you will be offered: • £25,000 starting salary, Performance bonus scheme, Salary review after probation, Fully remote working anywhere in the UK, Dedicated time for learning and certifications, Supportive engineering team and mentoring, Health plan and home-office equipment. If you are a First-Class Computer Science graduate looking to start your career in software development while working with experienced developers, we would love to hear from you. Please apply with your CV for the Graduate Software Developer - Remote position.

Build the technical foundation of one of the UK's leading end-of-life platforms The opportunity Aura is building a new kind of end-of-life company - one that brings clarity, warmth, and modern thinking to a category most companies get wrong. We support thousands of people through the hardest decisions and stages of life. We're looking for a senior full-stack engineer to join a small tech and product team and take genuine ownership of our technical function. This is not a ticket-picking role in a large engineering org. You'll work directly with a product team across discovery, build and iteration - and you'll work directly with the CTO on the platforms, infrastructure, and integrations that keep the business running. What you'll own Product and feature development • Work across the full product cycle - from early problem definition through to shipped features - in close collaboration with product and design, • Contribute to exploratory new product work where the problem space is still being defined, • Manage WordPress platform end-to-end: performance, plugin management, security, staging, and ongoing improvements, • Maintain and modernise existing solutions, including legacy codebases, reducing technical debt incrementally without disrupting what's working, • Build and maintain integrations across internal systems including HubSpot and ClickUp, • Take joint ownership of the technical backbone that keeps the business running day-to-day What success looks like In six months, you'll know you're succeeding when: • The WordPress platform is stable, well-documented, and improving consistently, • New product features are shipping at pace without accumulating new debt, • The codebase is cleaner and better understood than when you joined, • You're an active, trusted voice in product and design conversations - not just a delivery function What we're looking for • 6+ years of full-stack experience with Laravel/PHP and React or Next.js at the core, • Hands-on experience with WordPress beyond themes - performance, architecture and security, • Comfortable with AWS and Docker deployments, • Familiar with CI/CD pipelines (GitHub Actions or GitLab CI), • Experienced making architectural decisions in a startup or scale-up environment without a large team around you, • Comfortable using AI-assisted development tools (Cursor, Copilot, Claude Code or similar) as a genuine productivity multiplier - with the judgement to know when to override them Bonus, not essential: • Experience working in a product trio alongside a PM and designer, • Familiarity with JTBD or other customer discovery approaches, • Experience with Symfony or PHP 7 legacy migration Who you are • Self-directed and comfortable with ambiguity - you don't need a large team or detailed specs to do good work, • Genuinely interested in building products that help people, not just ship code, • Commercially aware enough to know which technical decisions serve the business and which don't, • Someone who wants ownership, not just responsibility Salary and package • £60-70k, • Contract-to-perm (preferred but negotiable), • Fully remote (UK-based), • Unlimited holiday with a high-trust, flexible culture, • Opportunity to work abroad for one month a year, • Wellness apps and anonymous counselling support

We’re looking for a senior Front End Software Engineer who can be the technical go-to person in their area, offering guidance, mentorship, and hands-on expertise. You will be a proven senior who still loves to code, enjoys taking ownership of front-end decisions, and wants to play a key role in shaping both our technology and the people around you. This is a chance to make a real impact across multiple products and help influence our engineering direction as we continue to grow. We have bold ambitions as a business, and we’re looking for people who want to grow with us. What you’ll be doing • Developing and mentoring a team of talented front-end engineers., • Providing guidance on best practices and setting high technical standards., • Working closely with product managers, QA, designers, and other engineers, taking on and integrating feedback., • Delivering fully tested software iteratively and continuously., • Creating beautiful, usable, user friendly solutions., • Scoping projects, identifying opportunities, and delivering effective solutions., • Prototyping new ideas and pushing boundaries to make our products better. Tech stack You don’t need experience with everything, but an appetite to learn and share knowledge is key. ReactJS, NextJS, Typescript, Playwright, EventStore, AWS. About you You love software engineering. You enjoy playing with new technologies, keeping ahead of trends, and sharing ideas. You care about self improvement, healthy debate, and finding better ways of doing things. You’re collaborative, supportive, and motivated to make an impact across both technology and people. Why join iVendi? • Competitive salary, • 7% matched pension contribution, • Private healthcare and wellbeing support through Vitality, • Life assurance scheme, • Birthday day off, • 25 days holiday plus bank holidays, with the option to buy or sell up to five days, • Collaborative, inclusive culture where people’s voices genuinely matter, • Learning and development support to help you grow, • Company bonus scheme, • A friendly, supportive environment where you can make a real difference About us We’re transforming the automotive industry by making it easier for dealers to sell and consumers to buy vehicles. Our software is used by more than 8,000 retailers across the UK and we partner with major vehicle manufacturers across the UK and Europe. We’re headquartered in the seaside town of Colwyn Bay in North Wales and have an established tech hub in the North West. But we’re much more than great tech—we’re a team that cares about people, growth, and building things that matter. Interview process Telephone screening A friendly conversation to understand your situation, aspirations, and what matters to you, as well as an introduction to us and the role at a high level. First interview (Zoom) A conversational session where we dive deeper into the role and get to know you better. A chance to see if we’re a good fit for each other. Second interview (Zoom) A little more formal but still relaxed. Expect competency-based questions and the opportunity to talk through projects you’ve worked on. We welcome everyone We encourage applications from people of all backgrounds and experiences. What matters most is your skills, potential, and enthusiasm to grow with us. If you need any reasonable adjustments at any stage of the recruitment process, just let us know and we will be happy to support you.

At Quest Global, we are hiring Manufacturing Engineer- Casting and Machining Specialist for one of our aerospace customers based at United Kingdom Manufacturing Engineer- Casting and Machining Specialist United Kingdom 12 months (Rollable contract - Outside IR35) Hybrid role Job Requirements Develops and optimizes casting processes to ensure stable production, high yield, and metallurgical conformity for blades and vanes. Validates machining operations by defining cutting parameters, tooling strategies, and process controls for consistent dimensional accuracy. Good Knowledge of Casting and machining process of turbine blade and vanes Leads FAIr and process qualification activities such as PFMEA, control plans, capability studies, and run-at-rate to ensure manufacturing readiness. Troubleshoots process issues across casting and machining to eliminate defects, reduce variation, and improve first-time-right performance. Collaborates with suppliers to resolve casting or machining problems and enhance process capability throughout the supply chain. Ensures compliance to aerospace standards by maintaining robust processes aligned with quality, special process, and configuration requirements. Work Experience Good knowledge on various manufacturing processes Fully conversant in reading and understanding Engineering & Manufacturing Drawings Sound knowledge interpreting the GD&T (standards ASME Y 14.5, JES 161) Sound knowledge in measurements system analysis (MSA) Hands on experience in using all types of measuring & testing equipment, both contact non-contact, analogue & digital Able to support root cause analysis and implementation of problem solving techniques like 8D Working knowledge and experience of using QC tools and SPC analysis Hands on experience of working in CFTs for creation of PFMEA and control plans • Working knowledge on concessions, containment procedures and traceability techniques Sound knowledge and experience of working on FAIR, APQP, PPAP Awareness of aerospace requirements (AS9100, various ISO) About Quest Global We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For more than 25 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 18 countries, with 93 global delivery centers and offices, driven by 21,000+ extraordinary employees who make the impossible possible every day. Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. Integrity Matters: Protecting Against Job Search Scams. Quest Global conducts a formal interview process however we do NOT ask for payment at any stage of the recruitment process.

About Euphoric: Euphoric builds AI-first employee benefits administration software for the world’s largest and most prestigious employers. Born out of Peppy Health — a fast-growing, category-defining Series B startup — we spun out in May 2025 to tackle a far bigger opportunity. Global employers spend $3–5 trillion on benefits every year. It’s their second-largest cost after payroll — yet the entire category is still running on legacy systems and outdated assumptions. The space is primed for transformation: despite its scale, it’s been almost completely overlooked by AI-first startups. Incumbents — including one U.S. heavyweight with $2B+ in annual revenue — are constrained by archaic tech stacks and can’t move fast enough to innovate. And this isn’t just a massive market — it’s genuine “tech for good.” Smarter benefits administration, richer analytics, and clearer communication have the power to directly improve the everyday lives, wellbeing, and financial security of millions of employees worldwide. We’re a sharp, high-velocity team with bold ambitions, obsessed with building category-defining technology and partnering with exceptional people who want their work to truly matter. We closed our seed round in October 2025 and are building from a position of strength with a long cash runway. The role: We’re looking for a Software Engineer to bring their ambition, creativity, and technical prowess to join our high-powered team to build the technology that powers the world’s first lovable, AI-native benefits platform. You’ll have real ownership, big targets, and a chance to help shape both the work you do and the company in general. We care less about traditional career paths and more about raw talent, bias for action, and how much fire you bring. What you’ll do: • Build AI-first features end-to-end: You’ll contribute to the design, deployment, and iteration of our next-generation benefits platform features that leverage personalization, experimentation, and AI/ML methods (e.g. agents/LLMs, recommender systems, reinforcement learning) to enhance user experience in a meaningful business domain., • Contribute across the tech stack: You’ll work in React (JavaScript/TypeScript) on the frontend and Python (FastAPI, SQLAlchemy) on the backend, shipping production-ready code and user-facing features in addition to innovative ML work., • Live on the cutting edge of AI tooling: You’ll help push the boundary of what’s feasible with modern AI-powered software development tools (Cursor, Windsurf), keep up with the regular drumbeat of AI advances, and find new and exciting ways to build and explore new features faster., • Participate in a fast-paced iterative environment: Collaborate closely with design, product, and beyond to deliver and iterate on impressive features and prototypes at world-class pace., • Keep code clean and well-tested: Maintain clean, efficient, and tested code with clear documentation for both peers and future reference., • Review, refine, and grow: Actively participate in peer reviews, CI/CD processes, and a growth-minded engineering culture, where you continuously seek to level up your technical skills., • Be a team player: Sometimes you’ll be iterating on ML pipelines; other times you’ll be refining a frontend component or fixing a tricky bug. We need someone who’s excited about the full product journey and moving together as one. Skills & experience: • Industry Experience (2+ years): Prior experience contributing to impactful products in fast-paced or startup environments, with an understanding of both scale and quality from larger tech organisations., • Hands-On Full Stack Skills: Proficiency in React/Typescript and/or Python (RESTful APIs, data pipelines), plus comfort with deploying and maintaining services on modern cloud platforms (GCP preferred, AWS or Azure also fine)., • Applied AI/ML Skills: First-hand experience building and delivering AI/ML features to real users, and an insatiable curiosity to keep up with emerging technologies and trends, • Team-Oriented Mindset: Strong communication skills for explaining complex ideas to technical and non-technical audiences, and a passion for collaborating within cross-functional teams., • Passion and Pride in Shipping: A do-whatever-it-takes attitude to deliver against important business goals that help the entire team win, • Pragmatic Best Practices: An overarching desire to build efficient, scalable, and maintainable code, while learning the tradeoffs between technical debt and delivery speed What we look for: We’re a great bunch but we have some "Euph" cultural non-negotiables. To do well here you will: • Thrive in fast-paced, feedback-rich environments, • Take your work seriously, but not yourself, • Be proactive, playful, and deeply curious, • Want to build something that matters, • Be willing to “do what it takes” What you’ll get: • Salary between £90k - £110k dependent on experience, • Remote-first setup with optional shared work space pass and hubs in London (We will only consider UK or Europe based candidates, with a preference for those closer to London), • Apple devices and the best AI tooling, • Private healthcare via Vitality, • 3% employer pension contribution (min 3% employee contribution), • Meaningful early-stage share opportunities, • 25 days holiday per year, plus bank holidays, • Career rocket fuel - real growth, real ownership, real impact

IAM Technical Delivery Lead - Hybrid / Sheffield - Market Umbrella Rate - 6 months+ Overview We are seeking an experienced IAM Technical Delivery Lead to join an established Identity team, supporting a major IAM Service Transformation programme. You will work across multiple teams and stakeholders to deliver enterprise-wide improvements, ensuring high-quality outcomes across identity, access, and related systems. This is a delivery-focused role, ideal for someone who understands what “good” looks like and can drive workstreams to successful completion. Key Responsibilities: Lead and deliver identified improvements across a range of applications and systems Be involved in pre market consultations for third-party partners Support transformation and modernisation initiatives Oversee systems integration, automation, and governance projects Work closely with Cyber Security teams, applying strong security principles Build and maintain strong relationships with stakeholders across the business Collaborate with multiple departments, including HR and Finance Experience & Skills Required: Proven experience delivering IAM and identity-related transformation initiatives Have a solid Technical Identity & Access Management background and be able to ‘talk the tech talk’ Strong stakeholder management and communication skills Solid understanding of cyber security concepts and best practices Experience working in compl...

Team: Backend Location: UK Remote Employment Type: Full-time and Permanent Remuneration (UK – Remote): £81–108k Base Salary + Discretionary Bonus + Equity Zettafleet is an end-to-end platform for businesses and organisations to train their own LLM on their proprietary data. We can use non-conventional AI hardware and automatically source and combine GPUs (and other types of AI accelerators) from multiple cloud providers, enabling users to optimise for cost, duration or geographic location of the training. The founding team consists of Cambridge graduates and former engineers at Google, Meta, Bloomberg, Microsoft and Amazon. We are backed by prominent investors from the US and the UK, including institutional VC funds and C-level executives of global technology companies. The role involves the design and development of backend services and infrastructure for Machine Learning workloads. You will be working closely with the Machine Learning team; however, you are not required or expected to have background in Machine Learning. This is an applied role, and we are looking to hire a software engineer with experience in cloud computing and distributed systems. In this role, you will: • Design and develop highly-scalable, fault tolerant and event driven systems that directly power our core products., • Lead projects from inception to launch and beyond, having a high degree of autonomy and ownership over your work., • Work closely with the founding team and contribute towards best practices, standards, and culture of the company., • Mentor colleagues and lead by example, raising the bar for the whole company., • Help hire future colleagues and shape the team you want to work with. Our tech stack: • We use and leverage AWS as much as possible and manage it with Terraform., • Services are written in C# (.NET 10) and deployed to ECS or Lambda via GitHub Actions., • We use Postgres, SNS/SQS and Redis., • We have good end-to-end test coverage and are confident in our deployments. What we are looking for: • Back-end development: 5+ years of industry experience building reliable and scalable back-end systems with an object-oriented language., • Cloud-native technologies: Experience in architecting and deploying in cloud platforms (e.g., AWS, GCP or Azure), an understanding of containerisation (e.g., Docker), infrastructure-as-code software (e.g., Terraform), and observability platforms (e.g., Datadog or Grafana)., • Strong ownership mindset: You naturally take responsibility for outcomes, not just tasks, and care deeply about the quality of what you ship., • Product-oriented thinking: You think beyond implementation details, proactively suggesting improvements that balance customer value with business impact., • Leadership: A track record of leading complex projects and influencing technical direction., • Problem solving: Strong analytical problem-solving skills and attention to detail. You have the ability to break down complex projects into actionable tasks., • Collaboration and communication: Excellent interpersonal and communication skills, with technical and non-technical stakeholders. Nice to have: • Machine Learning: Experience in generative models, LLMs, multi-modal models and Deep Learning more generally., • Open-source: Contributions to and experience in open-source projects., • Startup experience: Experience in an early-stage startup environment. How we work: • We are a small, early-stage team with big ambitions. We move quickly, care deeply about what we build, and take pride in doing things well., • This is a high-ownership environment where people who are proactive, curious, and motivated by impact tend to thrive. Why join us? • Work in an environment conducting cutting-edge research in AI., • Competitive salary, equity and benefits package., • 28 days + public holidays allowance., • Opportunities for professional growth and progression with your career., • Work on challenging engineering problems that have a real impact on the industry., • Work with high-profile customers and technology partners.

Senior Front-end Developer (AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: Turkey — Hybrid (Istanbul office 1 day/week + remote) Keepnet is an AI-driven SaaS platform helping organisations manage human cyber risk at scale. We’re growing strongly in the UK with increasing global momentum. With Agentic AI live in production, Keepnet runs autonomous systems that plan, build, and operate security awareness and human risk workflows — supported by strong guardrails, auditability, and observability. We’re looking for a Senior Front-end Developer who wants to build production-grade web experiences that power these systems — in an AI-first engineering team where quality, ownership, and long-term thinking matter. What You’ll Do • Build and own key parts of Keepnet’s web application (Vue/Nuxt), including performance, reliability, and maintainability., • Design and develop clean, modular UI components and shared packages (design system patterns, reusable modules)., • Implement AI-driven user experiences: human-in-the-loop approvals, guardrails-aware UI, clear feedback loops, and audit-friendly flows., • Integrate with internal APIs (and relevant third parties) to enable automation, reporting, and security workflows., • Create resilient UX for async workflows (jobs, queues, long-running tasks): polling, retries, idempotent actions, progress states, and error recovery., • Improve and maintain frontend observability (client-side logging, metrics, tracing where applicable; tools like Sentry) to prevent incidents rather than react to them., • Write and maintain automated tests across levels (unit/component and E2E) to increase release confidence., • Collaborate closely with Product, Design, Backend, and Customer-facing teams to ship features that solve real customer problems., • 5+ years building modern web applications for production SaaS., • Strong experience with Vue.js (Vue 2 & Vue 3) and Nuxt (Nuxt 2/3). (If you’re strong in Vue and can ramp quickly on the other, that’s ok.), • Solid knowledge of TypeScript, modern JavaScript, and browser fundamentals., • Strong understanding of API integration and real-world frontend architecture (state management, routing, data-fetching patterns, error handling)., • Ability to build for reliability: monitoring, debugging, incident hygiene, and continuous improvement., • Experience improving performance (Core Web Vitals, bundle optimization, SSR/CSR trade-offs, caching strategies)., • Experience with frontend testing (unit/component + E2E) and setting pragmatic quality bars., • Comfortable taking ownership beyond deployment: you ship it, you support it., • Hands-on experience using AI-assisted development and design tools such as Cursor, Figma Make, or similar — using AI daily for coding, refactoring, UI generation, and iteration, while maintaining strong engineering judgment and code quality. Nice-to-haves • Experience with Azure-based delivery pipelines (CI/CD) or cloud-native environments., • Experience with design systems (Storybook), and strong collaboration with Figma workflows., • Familiarity with accessibility (WCAG) and internationalisation (i18n, including RTL languages)., • Familiarity with React (helpful for cross-team collaboration, not required). Security mindset (important) • You build systems that are secure by design: XSS/CSRF awareness, safe auth/token handling, dependency hygiene, and careful data display. Tech Stack (Current) • Frontend: Vue (2 & 3), Nuxt, • Cloud / Delivery: Azure (CI/CD), • Observability: Sentry (and related logging/monitoring patterns) (We don’t expect you to know every tool on day one — we care about fundamentals and ownership.) Life at Keepnet Engineering at Keepnet is about craft, collaboration, and impact. What you can expect: • Hybrid working: In-office collaboration + remote focus time, • Thoughtful engineering: Time to design systems properly, not just ship quickly, • Global context: Work on a multinational platform used across multiple regions, • AI-first environment: AI-assisted development and production-grade AI systems are part of everyday work, • Team culture: Monthly team lunches and quarterly offsites, • Care about clean architecture, maintainability, and product quality, • Enjoy working with experienced peers who challenge each other constructively, • Prefer preventing incidents over reacting to them, • Want to build software used by real customers at real scale, • Believe good engineering is as much about ownership and judgment as it is about code If that sounds like you, we’d love to talk.

Senior Backend Developer VC-backed Tech: Node / MongoDB Fully remote in the UK • Have you worked for a start-up or scale-up software company?, • Are you passionate about solving clients' real problems and making a difference in their business?, • Do you have 5+ years' commercial development experience in NodeJS? Our client, VC-backed software vendor, believes in a world where all businesses have the confidence that they will get paid for their work. They're an international team all focused on making a huge difference so have lots of ideas and are incredibly driven. We support and care about each other, there's no room for egos, the only agenda is making sure everything they do is to the best of their abilities. They are looking for a pro-active, analytical Senior Backend Developer to join a growing team. You will have an entrepreneurial and empathetic mindset that propels you to commit to delving deep into the user experience, the challenges they face and how to improve the product. You'll also come with strong collaboration skills, and the ability to document proper requirements for short term and long-term projects. Senior Backend Developer Responsibilities • Design, development and testing of new features in the applications, • Implement, test, and bug-fix functionality, • Work with and support the product manager on new initiatives and features development, • Participate as a team member in fully agile Scrum deliveries Senior Backend Developer Requirements • 5+ years experience developing applications in Node.js, • Experience with MongoDB or other non-relational databases, • Experience in a start-up and scale-up software company, • Experience in development of distributed/scalable systems and high-volume transaction applications, • Follow best practices and design patterns, • Good communication skills, both verbal and written No visa sponsorship. Must work in the UK. UK standard hours (flexibility 8/9am - 4/6pm) For more information, please contact Katie at Matched Group Senior Backend Engineer / Senior Backend Developer / Node Developer / Node Engineer / Backend Developer / Backend Engineer / NodeJS

Partnerships Officer Salary: £40,663.00 per annum + benefits which include generous annual leave entitlement, pension scheme, life assurance, private health care, cycle to work scheme. We also have on-site parking. Hours: Hours: Full time - 35 hours per week. The role is based in Cambridge, offering hybrid working. We are a family-friendly employer and take a flexible approach around personal commitments when agreeing work patterns. “We work to make the internet a safer place.” Never has a truer word been spoken of the Internet Watch Foundation. Our work is trusted by police, governments and technology companies. Our tech-for-good services are used by over 200 companies, including some of the tech giants. And now you could be part of our team to help us in our mission. You’ll possess the right personal attributes to make a difference to the lives of sexually abused and exploited children around the world. About the Partnerships Team The IWF is a leading child safety organisation handling one of the toughest and most sensitive online harms – child sexual abuse – and the Partnerships Team acts as a bridge between that work and the wider world, connecting mission, funding and momentum . This role is crucial, as it helps support the welfare of the IWF’s front-line expert analysts and provides the means for the IWF to grow and innovate in its efforts to tackle child sexual abuse imagery online. The Partnerships Team is driven by strategic focus, collaborative skill and mission-driven purpose , and helps the IWF to attract the support it needs to detect, disrupt, remove and prevent the spread of online child sexual abuse material. Within that broader mission, the Partnerships Team plays a strategic and outward-facing role: it’s responsible for building relationships, collaborations and income streams that strengthen the IWF’s work. Who we need As we embark on our new three-year strategy, we are looking for an innovative and talented fundraiser with at least three years of fundraising experience to join the team alongside a Partnership Manager and Business Development Consultant to help us to generate new creative partnerships and opportunities. As a small, growing team with ambitious fundraising targets and a global reach, we have the potential to expand several income streams, particularly trusts/foundations, government agencies, creative partnerships with corporations and wealth collaboratives. Given the current challenging economic and philanthropic environment, we are looking for someone to generate new funding opportunities through creative out-of-the-box thinking which will identify and solidify relationships with philanthropists, corporations, global foundations and beyond. The leading candidate will be able to conceptualise and deliver high quality proposals, projects and evaluation reports, and use their experience and knowledge to develop new ways of securing and nurturing large scale funds and partnerships. They will be able to drive change and create successful outcomes. Existing funders include a mix of leading grantees/foundations, corporate partners/members, and government. There is significant potential for the development of high value individual partnerships within sectors such as technology/cybersecurity, telecoms and financial. We are a collaborative and dynamic team and are looking for a colleague with valuable experience, an innovative and creative personality and the ability to build meaningful and profitable relationships with our partners and supporters to enable us to reach our ambitious fundraising plans. This role will play a big part in helping the organisation to deliver more than £2.5million in funding by the end of 2027. Candidates will not be required to view criminal images. This position is subject to an enhanced DBS check. Closing date for applications is Sunday 22 February 2026. The formal interview will take place at our Cambridge office on Wednesday 4 March 2026. To Apply If you feel you are a suitable candidate and would like to work for Internet Watch Foundation, please proceed through the following link to be redirected to our website to complete your application.

Service / Commissioning Engineer UK Based - Extensive Travel (UK, Europe & Overseas) £60,000 (including OT + Travel) + Company Car Flexible working with regular travel & time away Our client is a well-established engineering manufacturer supplying specialist industrial equipment worldwide. They are looking to strengthen their service team with an experienced Service / Commissioning Engineer to support installations, commissioning and aftersales service at customer sites. This role will involve regular European travel and require the ability to travel without European restrictions Responsibilities - Service / Commissioning Engineer • Commission industrial equipment at customer sites in the UK, Europe and overseas, • Carry out extended commissioning projects depending on plant size, • Take full responsibility for on-site Health & Safety during service and commissioning, • Liaise closely with customers, contractors and site engineers to ensure successful project delivery, • Deliver operator and maintenance training to customers, • Attend emergency breakdowns and planned service visits, • Diagnose faults and ensure correct tools and spares are available, • Build strong working relationships with customers at all levels, • Produce clear written and verbal reports on progress and technical issues, • Work independently, managing workload and priorities effectively, • Participate in out-of-hours service support when required Qualification / Experience - Service / Commissioning Engineer • Electrical engineering qualification (ONC/HNC, City & Guilds or equivalent), • Hands-on electrical engineering experience within an industrial environment, • Broad engineering knowledge including mechanical and hydraulic systems, • Strong fault-finding and problem-solving ability, • Good understanding of Health & Safety legislation, • Comfortable working in potentially hazardous environments, • Willingness to travel and work away from home, • Previous international or overseas work experience advantageous Benefits - Service / Commissioning Engineer • Competitive basic salary with strong earning potential, • Company pension contribution, • Life insurance, • 33 days holiday including bank holidays, increasing with service, • Fully expensed company car or van, • Tools provided, • Company credit card For more information on this role, please contact Andy Haddon on 01453 796617, or send a copy of your CV to For details of other opportunities available within your chosen field, please visit ___ Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Ideal background / Previous roles may include: field service engineer, service technician, maintenance engineer, shift engineer, maintenance technician, shift technician or electrical engineer.

Location: Sheffield Workshop Are you looking for stability and variety in your next move? Join the largest, and greenest, fleet operator in the UK and take on a new challenge in a commercial vehicle workshop environment. We're recruiting an IMI Level 3 qualified mechanic at Sheffield Workshop on a Permanent late shift contract, with the potential to earn up to £45-50k including allowances and overtime. Working Hours: Full time - 39.5 hours per week (excluding meal breaks). Rotating shift pattern; Week 1 & 2: 13:30 - 22:00 Monday to Friday; Week 3 13:30 - 22:00 Monday to Thursday & Saturday 06:00 - 14:00. You will be required to work 1 in 3 Saturdays (with a weekday day off) What's in it for you? • Salary: £39,715 plus a weekly shift allowance of £87.58 per week. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. • Additional weekend supplement on Saturday (£52.10 per shift) is applicable, • You may be eligible for a welcome bonus of £1,500*., • 22.5 days annual holiday (plus bank holidays), rising with service and with the option to purchase more., • An excellent company matched pension scheme and financial benefits., • The chance to develop your career, including a customised annual training and development plan., • PPE and image clothing supplied (including overalls and steel toe capped boots)., • Exclusive discounts on shopping, tech, travel, days out and socialising for you and the family., • The chance to work for the Environmental Fleet of the Year 2024. *payments are made in instalments and subject to terms and conditions. A bit about the role With a Fleet of over 49,000 vehicles, including traditional fuel and electric vehicles, LCVs and HGVs, maintaining our vehicles is a true team effort. We're investing in modernising our fleet, giving you the opportunity to work on a variety of makes and models. There's never been a better time to join Royal Mail as a Vehicle Technician. • You'll perform a full range of inspections, diagnostic, maintenance, and repair procedures on a range of vehicles, trailers, and mechanical equipment., • You'll use your own personal toolkit to undertake routine maintenance and repair light / heavy goods vehicles., • Qualified mechanic: you're fully qualified to an advanced level (IMI Level 3 in Light or Heavy vehicle or equivalent). You've got your own toolkit for standard repairs., • Varied vehicle experience: Proven Vehicle Technician experience working on a wide range of vehicles, for example LCV / HGV., • Valid UK driving licence: You hold a full manual UK driving licence, • High working standards: you take pride in your work and do what is necessary to make sure the job is done effectively. Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. xrnqpay If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here:

Location: Sheffield Workshop Are you looking for stability and variety in your next move? Join the largest, and greenest, fleet operator in the UK and take on a new challenge in a commercial vehicle workshop environment. We're recruiting an IMI Level 3 qualified mechanic at Sheffield Workshop on a Permanent late shift contract, with the potential to earn up to £45-50k including allowances and overtime. Working Hours: Full time - 39.5 hours per week (excluding meal breaks). Rotating shift pattern; Week 1 & 2: 13:30 - 22:00 Monday to Friday; Week 3 13:30 - 22:00 Monday to Thursday & Saturday 06:00 - 14:00. You will be required to work 1 in 3 Saturdays (with a weekday day off) What's in it for you? • Salary: £39,715 plus a weekly shift allowance of £87.58 per week. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. • Additional weekend supplement on Saturday (£52.10 per shift) is applicable, • You may be eligible for a welcome bonus of £1,500*., • 22.5 days annual holiday (plus bank holidays), rising with service and with the option to purchase more., • An excellent company matched pension scheme and financial benefits., • The chance to develop your career, including a customised annual training and development plan., • PPE and image clothing supplied (including overalls and steel toe capped boots)., • Exclusive discounts on shopping, tech, travel, days out and socialising for you and the family., • The chance to work for the Environmental Fleet of the Year 2024. *payments are made in instalments and subject to terms and conditions. A bit about the role With a Fleet of over 49,000 vehicles, including traditional fuel and electric vehicles, LCVs and HGVs, maintaining our vehicles is a true team effort. We're investing in modernising our fleet, giving you the opportunity to work on a variety of makes and models. There's never been a better time to join Royal Mail as a Vehicle Technician. • You'll perform a full range of inspections, diagnostic, maintenance, and repair procedures on a range of vehicles, trailers, and mechanical equipment., • You'll use your own personal toolkit to undertake routine maintenance and repair light / heavy goods vehicles., • Qualified mechanic: you're fully qualified to an advanced level (IMI Level 3 in Light or Heavy vehicle or equivalent). You've got your own toolkit for standard repairs., • Varied vehicle experience: Proven Vehicle Technician experience working on a wide range of vehicles, for example LCV / HGV., • Valid UK driving licence: You hold a full manual UK driving licence, • High working standards: you take pride in your work and do what is necessary to make sure the job is done effectively. Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. xrnqpay If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here:

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Tester About this Role We are looking to recruit an Associate level tester to join our established Customer Outcomes Testing Team. The role will be responsible for completing journey testing to review whether our customers receive good outcomes and identifying areas of opportunity for improvement. What you’ll do Complete Journey Testing on specific populations of customers in line with the testing scope and methodology Document your findings accurately to enable the testing to be reviewed and also re-performed as necessary Understand insights from a range of sources to support your findings in a broader context Clearly communicate areas of concern, opportunity or best practice Self manage timelines in alignment with the testing schedule Build and manage a network of business partners to provide the context on the reasons why processes are performed in the way they are, along with any relevant risks that may be associated with the process Look to develop the team process and results to give maximum impact to the business and our customers What we’re looking for You’ll have a high attention to detail, able to identify areas where things aren’t as you would expect, and then be comfortable to seek to understand why You’ll be a keen problem solver, always wanting to ask why things are done the way they are, and the impact of doing things in a certain way You’ll be someone who is able to identify what a good outcome is for a customer, and articulate why these haven’t been achieved You’ll have strong influencing skills with the confidence to challenge the status quo You’ll be able to project plan pieces of work, identifying key milestones and reporting on progress against them You’ll have great experience of Capital One processes and systems AND / OR be an experienced tester in the financial services industry for identifying good customer outcomes You’ll drive continuous improvement and be an advocate for the team and department Working knowledge of Consumer Duty and what that means for our business Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Studio We’re looking for a creative lead to head up our Studio team in Nottingham. You’ll guide our creative approach to marketing campaigns and customer comms that help our customers succeed with credit. You’ll join our wider Design team to turn big business goals into memorable customer experiences. What you'll do Lead the team. You’ll manage 12 talented Designers (including Visual and Motion Designers), Copywriters and Design Ops. Inspire growth. You’ll coach your team to help them do their best work while developing their careers. Set the bar. You'll guide our approach and inspire creative excellence, consistency and innovation. Be the customer’s voice. You’ll champion our customers' needs to develop great experiences across the entire journey, not just the parts you own. Bridge the gap. You’ll work with business partners to understand customer needs, and influence marketing strategy. Run the shop. You’ll manage the team’s roadmap and resources, making sure we deliver on time while still finding space to experiment. The final word. You’ll give the final creative sign-off, ensuring all output is on-brand, legally compliant and creatively exceptional. Who you are A proven leader. Significant experience in creative leadership, either in a creative agency or in-house Marketing or Design team. Experience in Finance or a regulatory industry is a nice-to-have, but not essential. A creative pro. Your portfolio is packed with examples showing expertise in branding, visual identity and integrated campaign creatives. A mentor. You know the creative process inside out and love guiding others through it. A storyteller. You make the complex feel simple and compel your audience to act. Open-minded. You share your points of view, but listen to others with an open mind. Patient but persistent. You know great ideas need data and a bit of grit to get over the line Ready to lead our Studio? You can apply online right now. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job DescriptionAbout this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Head of Software Engineering - Market leading SaaS product (NodeJS/ReactJS) South Yorkshire 2 days per week, 3 remote Opportunities like this simply do not come around that often. My industry-leading Technology client have created a newly formed role of Head of Software Engineering to lead, motivate and inspire a team whilst driving their incredibly ambitious tech roadmap. Their flagship SaaS product is doing well within its industry across the UK and Europe with over 500 customers utilising it. But what I love about it, is that they haven't even scratched the surface of where they intend to take it. It is continuously evolving as a platform, as they anticipate the delivery of an exciting multi-year road-map as they continue to on-board new customers. Their CTO feels it is the exactly the right time to bring in a top-notch Head of Software to lead, motivate and inspire their talented Software Engineering team.. and this is where you come in! I'm looking for a seasoned, inspirational Tech Leader and one that knows exactly how to get the best out of their people. Alongside leading the team, you will play a key role in the technical execution of their ambitious road-map - defining it accordingly and executing across the business. Let's talk tech. So - their highly scalable Flagship product is built mainly around the NodeJS ecosystem and this is the foundation of their applications. It's well-geared for websites with the React framework on the front-end - all on Azure platform.. What else? TypeScript, Redux.js, React Hooks, Bootstrap and so much more. Whilst this is a leadership and strategy focused role, you will have a good appreciation for the tech under your remit Therefore, you will come from a hands-on JavaScript background using Node or React previously and have led teams of Engineers. You'll have exposure to Azure platform but other cloud technologies like AWS will be considered. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their Head of Product and Head of Ops in relation to overall company strategy. Mega role, superb product and a fantastic team. The CTO is great, with a real vision of where he wants to take their applications. He has been there since Day One when the application was built from scratch & is super passionate about finding the right person to be part of their evolution! Awesome package with substantial benefits. You'll be flexible to visit their South Yorkshire offices twice a week and you can work 3 days remotely.. If interested, please email (url removed) for more information! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employee Relations Investigator About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We’re looking for an AR Investigator to investigate all types of employment complaints and provide proactive recommendations to HR business partners and business leaders on employee relations issues. What you’ll do Investigate and resolve all types of employment complaints or conduct, including harassment, discrimination, retaliation, policy and process disputes, appeals, etc. Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk Thoroughly investigate complaints, while using good judgment to analyse evidence and make recommendations Act as role model and champion for Capital One Values Participate in internal projects that improve investigative processes Maintain procedural documentation, templates and guidance to ensure consistent and efficient processes can be maintained. What we’re looking for Strong employee relations experience specifically in managing investigations, managing ER cases investigation and case management experience whether in a generalist or specialist role Solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues (and relevant HR Qualifications such as CIPD Level 5 or above) Experience with dealing with ACAS / Employment Tribunals Consultation experience / worked in a unionised environment (desirable) You’ll have project and/or change management experience, and use your continuous improvement mindset to challenge how we work You’ll have excellent attention to detail, showing ability to break down complex problems and artfully push towards a solution Experience of partnering with and influencing senior stakeholders, whilst being able to to present complex topics in a clear, concise, and compelling manner Impeccable judgment and ability to balance the needs of the organization, leaders and associates. Know when to push and when to move on. Strong sense of when to operate independently and when to seek support on an issue, adopting an appetite for learning in a fast-paced, ever-changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

CDM / Health and Safety Advisor Rotherham £45,000 - £50,000 plus car Full Time, Permanent Are you an experienced CDM / Health and Safety Advisor with a passion for enhancing safety standards in the construction industry? Due to expansion, this is your chance to join a premier Health & Safety Consultancy renowned for its 30 years of expertise in the construction sector as a CDM / Health and Safety Advisor. Specialising in fast-track retail refurbishments and a diverse array of construction-related projects, this consultancy offers bespoke, professional, and practical safety solutions. Their flexibility, dynamic service, and strategic network of field-based staff ensure comprehensive nationwide coverage. This full-time, permanent role based in Rotherham offers a competitive salary of £45,000 - £50,000, plus a company car. The position is ideal for individuals residing in the Doncaster/Sheffield area, although candidates slightly East of this region will also be considered. The role involves daily travel to multiple sites, making it perfect for motivated individuals with a clean driving licence and a willingness to be on the move. Key benefits include: • Private healthcare, • A pension scheme, • Ample opportunities for training and career progression, • Hybrid and flexible working arrangements further enhance the appeal of this role, allowing for a balanced work-life dynamic. Candidates must possess: • A minimum of 3 years' experience in a Health and Safety role, with a solid background in the construction industry, • Comprehensive knowledge of health and safety legislation, particularly CDM, • NEBOSH Construction Certificate, • TECH IOSH certification and a clear, relatable training record are mandatory., • Good IT skills, • Excellent communication skills, • Full, clean driving licence Responsibilities include: • Ensuring health and safety compliance across diverse construction sites, • Representing clients as the safety authority in meetings, • Acting as Principal Designer where needed, • Conducting site inspections, risk assessments, and accident investigations, • Developing and implementing health and safety policies, • Excellent communication skills are crucial for report writing, phone, and in-person interactions. This immediate start role is perfect for individuals passionate about making a tangible impact on construction health and safety. If you have an engaging personality, smart appearance, and the technical skills required, this could be the next step in your career

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. We are looking for a number of Operations Team Members for a 12-month contract based in Rotherham on behalf of our client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs. Please note this role will consist of rotating 12 hour day and night shifts. As a Operations Team Member you will be: Following technical instructions Operating high-tech robotic machinery Crafting patterns in wax ready for casting Measuring and checking blades to ensure they reach our clients high standards Gathering data using digital apps Contributing to production plans Help your team find ways to improve processes There's a lot of attention to detail involved, but there's also plenty of variety in what you do each day and a great sense of achievement at the end of it. What we require from the candidate: Able to follow set processes and detailed instructions Will support colleagues and work well moving from team to team Always looking for ways to improve Takes pride in producing good work Reliable, adaptable and safety conscious Good manual dexterity Comfortable working a mix of day and night shifts. Next steps If you are interested in applying for this Operations Team Member position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. For this role, our client only operates with contractors that operate via a PAYE model. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Intern - Nottingham Salary: £50,000 (per annum) plus a £1,000 joining bonus and other benefits Location: Nottingham only Start date: 29th June 2026 for 10 weeks (dates are fixed) Eligibility: Open to any penultimate year university students (This includes undergraduates, masters and PhD students) Sponsorship: We are open to those currently on student visas, as long as you can work unrestricted for the duration of the internship Closing date: 27th March 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Ten weeks to discover what our business is about. That's one good thing. At Capital One, we're on a mission: to change credit – one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference – to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. On this ten-week programme, you’ll be based within one of our core Strategy teams and from Day 1 you’ll take a bird’s eye view of our organisation whilst owning a real life business project. As a Strategy Analyst Intern you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. You will help identify new ways to improve every aspect of what we do and put forward your suggestions on how we can achieve this by the end of your internship. Great training and support from the team around you will be provided to ensure you have all the tools required for success! One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. And this internship isn’t just about honing your technical skills. There's plenty of scope for personal development too. You'll be assigned a manager, mentor and buddy to support and advise you along the way. What you’ll need We don’t mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren’t afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development – yours and ours. The Recruitment Process Step 1: Apply! We don’t screen CV’s so there’s no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2: Next up, you will be invited to complete a one way video interview Step 3: You’ll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4: The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What’s in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party Where and how you'll work This is a 10 week fixed term position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring commercial acumen and business development know-how - working internally and externally to identify high leverage growth opportunities. They will lead engagement, negotiation and due diligence to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do Own the development and delivery of the UK Marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and Brand equities Lead the execution of market leading digital marketing for new customers across existing and emerging channels Develop and drive forwards our brand strategy - bringing to life our Capital One values Be accountable for ensuring marketing is compliant with internal policies and regulations Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these opportunities to fruition Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting partnerships Own risk management processes, controls and budget management for all UK Marketing activities Sponsor internal and external growth investments - working with product managers on and a cross functional team to bring these to market You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Develop and lead and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring An experienced marketing leader with proven track record of driving growth across the marketing funnel in a highly regulated industry Ability to thrive in a high-performing analytical environment that encourages creativity with integrated data-led decision making Demonstrable experience building and leading strong teams at scale in a high performance environment Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables A strong understanding of brand strategy with a clear understanding of how to drive performance across the marketing mix Highly data literate and able to understand and optimise performance across campaigns and channels in order to drive results Ability to balance of strong data and analytical skills, with the empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Analytics Manager About the role Are you an inspiring data leader who thrives on developing people, shaping culture, and driving strategic impact across an organisation? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that influence strategic direction and enable information‑driven decisions. In this role, you will lead and nurture a high‑performing team, set the vision for analytical excellence, and ensure our data community continues to grow in capability, cohesion, and influence. You will combine strong technical understanding with exceptional leadership, guiding teams through complex, high‑risk work while fostering an environment where people feel supported, empowered, and motivated to deliver their best. What You’ll Do On any given day, you’ll operate across leadership, strategy, technical oversight, and organisational influence. Your responsibilities will include: Team Leadership & Development – Leading, mentoring, and developing a diverse team of analysts. Creating an environment where people feel supported, challenged, and able to grow their skills and careers. Strategic Direction & Prioritisation – Setting the agenda for key analytical workstreams, ensuring the team focuses on the highest‑value problems and delivers outcomes aligned to business priorities. Technical Oversight of Complex Delivery – Providing direction and governance on the most complex, high‑risk technical work. Ensuring solutions are robust, scalable, well‑architected, and aligned to best practice. Acting as the escalation point for technical judgement calls. Driving Advanced Analytical Solutions – Leading the design and delivery of sophisticated data products, models, and analytical frameworks that enable the business to make smarter, faster decisions. Stakeholder Influence & Relationship Building – Acting as a trusted partner to senior leaders, shaping decisions through clear, compelling insight and advocating for data‑driven thinking across the organisation. Community & Culture Building – Fostering a strong, inclusive data community. Driving initiatives that strengthen collaboration, wellbeing, knowledge‑sharing, and a sense of belonging within the team and wider department. Innovation & Capability Growth – Championing new technologies, tools, and ways of working. Encouraging experimentation, continuous learning, and the adoption of modern analytical approaches. Operational Excellence – Ensuring smooth day‑to‑day running of the team, removing blockers, managing risks, and enabling the team to deliver high‑quality work at pace. What We’re Looking For Leadership & People Development – Proven experience leading and developing high‑performing teams. Ability to coach, mentor, and inspire individuals at different stages of their careers. Strategic Thinking & Influence – Strong ability to shape direction, influence senior stakeholders, and translate complex analytical concepts into clear, actionable recommendations. High‑Level of Technical Expertise – Deep understanding of analytics, coding, and modern data architectures. Able to guide and challenge technical decisions, ensure quality, and steer the delivery of advanced analytical solutions. Culture & Community Building – Passion for creating a positive, inclusive, and collaborative team culture. Experience driving initiatives that strengthen wellbeing, engagement, and shared purpose. Operational & Delivery Excellence – Skilled at prioritising, managing risk, and ensuring consistent, high‑quality delivery across multiple workstreams. Adaptability & Resilience – Comfortable navigating ambiguity, shifting priorities, and complex organisational landscapes while maintaining clarity, stability, and confidence for the team. Advocacy for Best Practice – Strong commitment to data quality, governance, and modern analytical standards, with the ability to embed these across teams and stakeholders. Where and how you'll work This is a permanent position and can be based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

White Collar Factory (95009), United Kingdom, London, London Senior Market & CX Researcher - Principal Associate About This Role We are looking for an experienced Quant-focused Market & Customer Experience Researcher to join our research function at Capital One. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. The research team is critical to this and partners with teams across the business in ensuring human-insight is at the heart of every decision. We influence initiatives from long-term strategy to tactical product development, whilst continually assessing customer experiences and market/competitor dynamics. You will be a critical part of our growth, focusing on building insights regarding our customers, their needs, and market trends, while also monitoring end-to-end customer experiences. The role involves partnering closely with our cross-functional partners across the business, helping ‘connect the dots’ to identify challenges and opportunities, and drive change through actionable insights. Key Responsibilities: Be the Voice of the Customer: Deliver insights about customer needs and market trends directly to our product and strategy teams, helping to shape their plans and keep our focus on what matters most. Deepen Our Understanding: Help the whole company build a richer, more human picture of our customers and their behaviors so we can create products that truly resonate and add real value. Elevate the Customer Experience: Get a deep, hands-on understanding of the customer experience (CX) and how we measure up (like with NPS), mapping customer journeys and studying the competition to find where we can stand out. Turn Insights into Action: Increase the visibility of our key research findings across Capital One, making sure our work doesn't just sit in a deck, but genuinely translates into clear business outcomes. Help Us Grow Smarter: Build and scale the systems, processes, and tools that make it easy for everyone to access and use critical market, consumer, and brand insights. Champion Research Innovation: Keep our market research practices at the cutting edge, driven by your passion for new ideas and a deep, forward-looking view of industry changes. What You'll Do Research Execution & Analysis Scope, design, and execute mixed-method research projects in collaboration with peers and external partners. Utilise primary qualitative and quantitative market research methods, including identifying macro market trends, analysing competitors, testing value propositions/messaging, and unpacking brand perceptions. Synthesise insights from a range of internal and external sources. Manage external vendor relationships; strengthen collaboration and identify opportunities for new partnerships. Collaboration & Impact Present and communicate research and analysis clearly and effectively across the business in engaging and useful formats. Drive engagement with research and insights by involving a diverse range of stakeholders; ‘connecting the dots’ across dedicated ‘outcome teams’ Innovate practices and coach peers to continually improve the team's impact. What We Are Looking For Clear, hands-on experience running end-to-end research projects across mixed (qualitative and quantitative) methodologies. Familiarity with advanced quantitative methods; conjoint analysis, max-diff, segmentation. Strong research tool kit, including experience with market insight data sources and customer experience tools. Exceptional critical thinking skills, with the ability to identify research opportunities and execute initiatives to a high standard. Strong analytical skills and ability to analyse raw data into meaningful insights. Compelling storytelling ability to consolidate and synthesise complex research findings into engaging formats that drive action across diverse audiences. Experience collaborating with cross-functional partners (e.g. Product, Data Science, Design, etc.) Proactive organisational skills, including multi-tasking across simultaneous projects and coordinating teams/vendors towards meeting deadlines. A proven ability to create impact and action, improving the status quo with your research. Desire and curiosity to learn about credit and lending. Preferred Experience Bachelor's degree or higher in research, psychology, marketing, or a related field. (Note: Candidates with strong analytical backgrounds or from alternative insight disciplines are also encouraged to apply.) Experience working in highly regulated environments and/or Financial Services. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and How You'll Work This is a permanent position and can be based in either our Nottingham or London offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What's In It For You Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Analyst - Credit Underwriting About this role Our Underwriting team ensures we make the right decisions for our customers looking to access credit. We are looking for a pragmatist who bridges the gap between technical data work and business strategy, focussing on cash flow models used to estimate the value of new lending. You will use your Python skills to automate workflows, clean data, and build reusable tools that empower our analysts to make faster, better lending decisions. What you’ll do Enable Analysts: Translate complex data and analytical requirements into clean, reusable Python code to help our analysts reach informed strategy decisions. Automate & Optimise: Develop, build, and maintain functions and tools to improve the workflow for analysts, including improving existing processes and creating new solutions. Bridge the Gap: You understand the why behind the code and are able to communicate complicated technical solutions to stakeholders. Maintain Quality: Ensure the tools and datasets the business relies on are documented, reliable, and easy to understand. Commercial Focus: Partner with stakeholders to trade off perfect engineering for high-value business delivery. What we’re looking for You are interested in understanding how credit underwriting models work and how they are used by the business. You are comfortable writing Python for data analysis and modelling (e.g. Pandas, Polars, LightGBM, Scikit learn); you know how to pull data from databases and manipulate it to get answers. You care about writing code that is readable, reusable and well documented. You’re familiar with the tools you’ll use to make development efficient e.g. git, unit testing frameworks or code linters. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employee Relations - Principal Associate Job DescriptionAbout this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We’re looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you’ll do You’ll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. You’ll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. You’ll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. Where required, you’ll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. You’ll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. You’ll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you’ll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. You’ll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. You’ll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. Where required, you’ll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we’re looking for You’ll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. You’ll have project and/or change management experience, and a continuous improvement mindset. You’ll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. You’ll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. You have excellent attention to detail and pride yourself on delivering high levels of service at all times. You’ll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. You’ll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

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