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Job Title: Customer Service Support Administrator Location: Uxbridge Pay Range/details: £35,000 per annum Contract Type: Permanent Omega are supporting leading global printing technology company in their search for a Customer Services Support Administrator. The right candidate will be highly organised, customer focused individual to support our Service team. You'll coordinate after-sales activities, manage documentation, schedule appointments, track service jobs, liaise with customers and engineers, and handle spare parts logistics. Strong IT skills (Word®, Excel®, SAP preferred) and the ability to learn new systems are essential. Key Responsibilities - Customer Service Support Administrator • Build and maintain long-term customer relationships by delivering consistent, high-quality customer care., • Handle customer service enquiries, quotations and parts orders via phone and email, ensuring prompt and efficient processing., • Support and collaborate with all internal departments to strengthen working relationships., • Perform administrative tasks and implement processes to meet agreed customer service levels., • Coordinate with technicians and internal departments to ensure cost effective and efficient service delivery., • Manage service and spare parts calls from logging to invoicing, including updates, escalations, and planning field resources., • Identify spare parts using technical manuals, diagrams, and proprietary software., • Monitor and maintain job queues and planned maintenance schedules to ensure operational efficiency., • Provide support to divisional management and supervisors, including regular updates and general admin assistance., • Covering absences, for work control, spare parts and installations which includes occasional Saturdays., • Hours: Monday to Friday 9-5:15 Qualifications & Requirements - Customer Service Support Administrator • Basic understanding of electrical, mechanical, or facilities systems helpful (for identifying spare parts and supporting technicians)., • Ability to read technical manuals, diagrams, or product specifications., • Previous experience in customer service, service coordination, or administration, ideally in a technical, facilities, or engineering-related environment., • Qualifications in business administration, customer service, or facilities management can be advantageous. What we can offer - Customer Service Support Administrator • 25 days annual leave, increasing depending on service., • Cycle to work scheme., • 5% employee and 5% employer pension increasing depending on service., • Various personal and professional development al opportunities. For more information on this role, please contact Michael Farrell on 01453 829768 or send a copy of your CV to Candidates who are currently a Customer Service Support Administrator, Customer Service Representative, Customer Support Advisor, Client Services Associate, Customer Service Administrator, Customer Service Coordinator or a Customer Success Specialist may be suitable for this position. For details of other opportunities available within your chosen field please visit our website

Automotive Technical Advisor Uxbridge £40k per annum Hybrid – 3 days office 2 days WFH I am currently working with a fantastic company based in the Uxbridge area who are seeking a new member for their Technical Support Team.

The ideal candidate will have a strong automotive technical support background and excellent communication skills. A local employment agency in Uxbridge is looking for an Automotive Technical Advisor to join their Technical Support Team.

Position: Senior Agentic & Generative AI Consultant Location: London, United Kingdom (Hybrid) Fixed term contract or permanent position Role Overview We are seeking a Senior Agentic & Generative AI Consultant who is a recognized thought leader and hands on practitioner in modern AI systems. This individual will play a pivotal role in shaping AI led transformation for enterprise clients, leading complex deals, architecting solutions, and translating cutting edge AI capabilities into measurable business outcomes. This role requires a rare combination of deep technical expertise, strategic thinking, and client facing leadership. The successful candidate will work closely with business leaders, architects, and delivery teams to design and deliver agentic, generative, and enterprise scale AI solutions, while also influencing AI strategy and go to market motions Key Responsibilities AI Strategy & Thought Leadership Act as a senior thought leader in Agentic AI and Generative AI, shaping client conversations, executive briefings, and AI transformation roadmaps Advise C-suite and senior stakeholders on AI strategy, operating models, governance, and responsible AI adoption Contribute to internal AI points of view, reference architectures, accelerators, and best practices Stay ahead of industry trends in agentic systems, foundation models, orchestration frameworks, and enterprise AI platforms Deal Leadership & Solutioning Lead AI-led deal pursuits , including opportunity shaping, solution design, estimations, and executive presentations Own the end-to-end solution architecture for complex AI engagements, from discovery through implementation Partner with sales, industry leaders, and delivery teams to craft compelling AI value propositions and business cases Act as a trusted advisor during client evaluations, PoCs, and pilots Hands-on Technical Leadership Design and guide the implementation of Agentic AI systems , including: Multi-agent architectures Tool-using and reasoning agents Human-in-the-loop workflows Orchestration and memory patterns Lead solution design using Generative AI and LLM ecosystems , including: Prompt engineering and prompt pipelines RAG (Retrieval-Augmented Generation) architectures Model fine-tuning and evaluation strategies Provide technical oversight and mentoring to engineering and data science teams Enterprise AI Delivery & Governance Design AI solutions that integrate with enterprise systems (e.g., ERP, CRM, digital platforms, data platforms) Ensure solutions align with security, compliance, data privacy, and responsible AI principles Define AI operating models covering lifecycle management, monitoring, cost optimization, and scalability Required Skills & Experience Core Experience 15+ years of experience in technology consulting, digital transformation, or advanced analytics 5+ years of hands-on experience in AI / ML, with strong recent focus on Generative AI and Agentic AI Proven experience leading complex enterprise deals and large-scale solutioning efforts Technical Expertise Strong hands-on experience with: Large Language Models (LLMs) and GenAI platforms Agentic frameworks and orchestration patterns RAG pipelines, vector databases, and embeddings Experience across major AI ecosystems (e.g., cloud AI platforms, open-source LLM tooling) Solid understanding of data engineering, APIs, and enterprise integration patterns Consulting & Leadership Skills Strong client-facing presence , capable of leading executive-level discussions Ability to translate complex AI concepts into clear business value narratives Experience mentoring senior architects, engineers, and consultants Comfortable operating in ambiguous, fast-evolving AI landscapes Nice to Have Experience with enterprise platforms (e.g., ERP, digital experience platforms, CRM, or industry-specific systems) Exposure to regulated industries (financial services, healthcare, public sector, etc.) Publications, speaking engagements, or visible contributions to the AI community Experience shaping AI Centers of Excellence (CoEs) or enterprise AI operating models What We Offer Opportunity to shape and lead AI transformation for global enterprises Work at the forefront of Agentic and Generative AI innovation High-impact role with visibility across senior leadership and marquee clients Competitive compensation and benefits Flexible working model based in London TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. An opportunity to play your part • In this role, you'll bring independent, objective insight to Centrica's Retail business, helping our teams navigate risk with confidence and clarity. Your mission is to deliver assurance and advice where it matters most, using a risk-prioritised approach to influence positive change, strengthen governance, and ensure that key risks are effectively mitigated through strong, well-designed control systems. You'll also step into a critical leadership position as the Head of Internal Audit (SMF5) for our regulated BGIL/BGSL business reporting directly to the BGIL/BGSL Audit Committee and serving as a member of the Board. Alongside this, you'll work closely with the Centrica Group Head of Internal Audit to support assurance activities for the Group Audit Committee, ensuring alignment, transparency, and insight across the organisation. Location : This is a UK-based hybrid position, requiring at least three days in the office each week. The Day to Day: We're looking for an inspiring Internal Audit Director to lead assurance across Centrica's Retail business and help shape the future of our Internal Audit function. This role blends strategic thinking, curiosity, and commercial insight to strengthen governance, manage risk, and drive meaningful change. You'll play a key role in the Internal Audit Leadership Team, helping to run and evolve the function by bringing fresh ideas, developing great talent, and ensuring we deliver high-quality, value-adding audits. You'll act as Head of Internal Audit (SMF5) for our regulated BGIL/BGSL business, working directly with the Board and Audit Committee and partnering with Group Internal Audit to support Group Audit Committee reporting. We're looking for someone with strong experience in FCA regulated environments, ideally with Retail or Energy sector insight, who's confident operating in complex, fast-moving situations. You'll be a strong communicator and trusted advisor, able to challenge constructively, influence senior stakeholders, and bring clarity to complex issues. You'll embrace innovation whether through agile auditing, smarter use of data, or new ways of working and play a key role in transforming the Internal Audit function. You'll coach and develop high-performing teams, balancing stakeholder needs, resources, and change while keeping people engaged and delivering a high-quality audit plan. What we need from you: Ideally Degree-qualified with a relevant postgraduate qualification in areas such as accounting, audit, or another technical discipline, bringing strong academic and professional foundations to the role. Offers extensive, hands-on experience in governance, risk, and control, with the ability to quickly assess environments and influence better outcomes. Demonstrates proven leadership in either internal or external audit, ideally with valuable exposure to PLC environments and the expectations that come with them. Skilled at designing, building, and embedding risk management frameworks and systems of internal control that genuinely support a business of Centrica's scale and complexity. Brings credible Board-level experience, including presenting confidently and clearly to Boards and Board Committees in high-stakes environments. Has completed specialist Internal Audit training where their core qualification wasn't originally in audit or risk, showing a commitment to professional development and technical excellence. Combines strong technical capability with curiosity, collaboration, and the confidence to challenge constructively while maintaining positive, trusted relationships. Applies commercial awareness alongside audit expertise to ensure insights and recommendations are both practical and aligned with Centrica's strategic direction. What's in it for you? Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! Added Car Allowance program to make your commute and adventures even better. Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! Secure your future with our comprehensive pension plan, designed for peace of mind. Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ