Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.
Are you ready to shake up your career and mix it with some fun? Thirsty Work Bars, the dynamic and spirited mobile bar company, is on the lookout for a vibrant Sales Consultant to join our crew! We’re all about crafting unforgettable experiences at events and we need someone who can sell our vision with the same passion we pour into our drinks. What We're Looking For - UK Driving License: A must-have for navigating the bustling streets and charming countryside as you connect with our clients. - Bartending Experience: It’s a plus if you’ve got it, but don’t worry if you don’t—we’re more interested in your enthusiasm and ability to sell a good time! Your Role As a Sales Consultant with Thirsty Work Bars, you'll be the face and voice of our brand, responsible for: - Generating new sales: Establishing connections with new clients in both private and corporate sectors requires a focus on cultivating relationships across various industries. It is essential to offer our bar packages to these clients while effectively managing your own portfolio of clients. - Building Relationships: Cultivate and maintain strong connections with clients, ensuring they feel the Thirsty Work magic from the first meeting to the last sip. - Event Coordination & Execution: Collaborate with our creative team to tailor bar services that make each event extraordinary and then attending and executing events at luxurious venues across the UK. - Driving Growth: Help us expand our presence and create buzz about our unique offerings. Why You’ll Love Working With Us - Inspiring Team: Join a group of passionate individuals who live and breathe creativity and fun. - Exciting Events: Dive into a variety of events, from swanky corporate gigs to intimate weddings and everything in between. - Growth Opportunities: As we expand, so will your career—grow with us and explore new horizons. Ready to Stir Things Up?