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Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: • Installation of server, network and storage hardware with associated cabling/patching, • Perform cabling/patching duties of both copper and fibre for a variety of different client requirements, • Decommission hardware and prepare for shipping whilst coordinating with third party couriers, • Perform various remote hands duties within the Data Centers which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling, • Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools, • Perform audit work for clients cabling and hardware and produce supporting documentation, • Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies, • Act as an access host for visitors of our clients to their Data Centre’s, • Maintain a professional and disciplined approach at all times when working within client Data Centre’s, • Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices, • Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works, • Show competency with local policies and procedures of our third-party Data Centre providers, • Ensure Data Centre’s are in a clean and presentable manor at all times, • Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business, • Participate in 24x7x365 on call Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: • You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance, • Full UK Driving License and your own personal car is essential for this position, • Previous experience in a similar role, • Ability to take ownership of issues and following through to resolution, • Willingness to learn with friendly, professional and flexible attitude, • Excellent written and verbal communication skills, • Ability to work well under pressure whilst maintaining attention to detail, • Well organized and self-motivated with the ability to work alone and as part of team, • Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

SaaS Support Engineer Role Overview We are looking for a SaaS Support Engineer to provide high-quality technical support to clients using a web-based software application. The successful candidate will support client needs, resolve technical issues efficiently, and help ensure a positive customer experience. This role requires a flexible approach, as client requirements may occasionally fall outside standard working hours. The post holder will be expected to participate in an out-of-hours support rota with other members of the team, with additional payment provided for this responsibility. This is an excellent opportunity for someone with strong customer service skills, technical awareness and a proactive approach to problem-solving. About You The ideal candidate will be a confident communicator who can work independently, manage competing priorities and deliver support within agreed timescales. You will be highly motivated, customer-focused and comfortable working alongside technical support, customer service and wider business teams to improve processes, resolve issues and deliver a consistent, professional service. Candidates must be eligible to obtain the required security clearance. Location Hybrid based role in the Farnborough. Key Responsibilities • Build and maintain strong client relationships, including active participation in client meetings., • Respond to customer queries, requests and concerns in a professional, respectful and timely manner., • Identify, investigate and troubleshoot technical issues relating to a web-based software application., • Escalate complex issues to appropriate internal teams and work cross-functionally to support resolution., • Explain technical issues clearly to customers and stakeholders in a way that is easy to understand., • Share feature requests, customer feedback and effective workarounds with relevant internal teams., • Keep customers informed about new features and functionality., • Follow up with customers to confirm that technical issues have been resolved., • Gather and share customer insights with product, sales and marketing teams., • Support the training and mentoring of junior customer support colleagues., • Contribute to process improvements and identify creative solutions to better serve client needs., • Deliver operational support in line with agreed service levels., • Monitor system performance and manage relevant parameters to support fast response times., • Successfully complete required vetting and security clearance processes.Skills and Experience, • Degree in Computer Science, Information Technology or equivalent relevant experience., • Experience working in a customer support or technical support role., • Familiarity with technologies such as networking, data centres, security and cloud services., • Understanding of web technologies, including HTML, CSS and JSON., • Knowledge of network configuration and architecture, including Layer 2 / Layer 3 switching and routing, TCP/IP and VPN., • Excellent written and verbal communication skills., • Ability to work independently and collaboratively as part of a team., • Strong analytical and problem-solving skills., • Genuine passion for customer service and continuous improvement.Additional Information The post holder may occasionally be asked to undertake other related duties in line with business needs.

Description Service Architect Location: Farnborough, with flexibility to work from home dependent on business demands Salary: £58,400 - £74,900 The Role The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set (StarTT, SecDevOps etc.) to design services that are user centric. Responsible for the delivery of cost-effective service solutions that achieves customer’s requirements, meets mission needs and which can be fully integrated with the customer’s service eco-system. What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal • Producing Service Management responses for proposals and being the Service Lead on bids or being a Service Architect in support of the Service Lead (I.e. deputy)., • Delivering an overall service architecture that meets the needs of the customer and Leidos strategy., • Working with the Project Lead (Programme or Project Manager) to develop an implementation plan to deliver the service architecture in line with overall customer and programme timelines., • Creation of a Basis of Estimate (BOE) to establish the level of effort for all operations and the effort to stand the service up from an SM perspective., • Ensuring Service Management resources are underwritten with the Leidos Service Director., • Creation and management of Service Management RAID logs., • Working closely with the Solution Architect Lead Engineer and SMEs to ensure the technical solution and engineering BOEs they develop support the service architecture principles., • Translating customer requirements and contractual obligations into a Service solution., • Providing thought leadership in relation to service architecture., • Managing bid workload to a costed budget., • Working in collaboration with Solution Leads, Programme, SME’s, Capture, Sales and Bid teams., • Performing peer reviews (Solution Overview, HLDs, Delivery plans etc.) as required to ensure that high-quality proposals are submitted., • Performing audits, standards compliance checks and due diligence as required., • Upon contract award (and dependent on Service Architecture availability), responsible for the implementation of solutions and subsequent handover to the Service Delivery and Operations teams. Service Design • All aspects of Service Design, creating Service Design Plans (SDPs) and using Service Delivery patterns and common sub-processes to support solution development., • Collaborating with Solution Architect and Chief Engineer to develop Service Management architecture., • Collaborating with Programme or Project Management to lead on service elements of delivery to enable the transition the service into live production., • Identifying and managing service risks, dependencies and issues appropriately aligned to the Service Delivery Plan., • Involvement in transitioning new services from Projects to Business as Usual (BAU) through formal Service Transition processes and Service Readiness Review gates. Service Implementation • Reporting into the role of the Service Delivery Manager (SDM) to ensure the service model is fit for operational purpose, support and management (maintainable and adaptable) and in line with the Customer and Leidos strategy., • Liaising with Programme Management, Service Delivery, and customers to assure delivery of quality service products on time and to budget., • Ensuring teams involved with delivery of the service have their processes and supporting artefacts., • Supporting transformation of the customer organisation to an ITIL based model., • Working closely with the Service Operations team to ensure that implemented or changed services can deliver to target service levels and performance indicators. CSI • Championing Service Management and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000., • Identifying areas of improvement., • Establishing CSI mechanisms for the life of the service. What does Leidos need from me? To be successful in this role you will have experience in designing full end-to-end service solutions in large scale enterprise environments. You will need good understanding of enterprise IT technologies infrastructure components and business processes. You will be highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contract. The Service Architect must have: • A detailed knowledge of Service Delivery concepts and techniques., • A strong operational understanding of service supply chains., • Experience of Service Design for major IT systems and services., • Experience of supporting new business development activities and creating value propositions around our service portfolio., • The ability to write coherent, concise, and readable technical documentation., • Providing input to the pre-sales process to facilitate submission of high-quality achievable proposals., • Strong stakeholder management and interpersonal skills, interfacing/presenting to director level., • Experience of developing service-based process and procedures in a commercial environment., • Experience of driving through service improvement activities., • Understanding of how technology, process, tools and people combine together to provide effective solutions., • Experience in selecting and applying Service Management principles, policies, and techniques in client operational environments., • The ability to work under pressure and to deadlines, with a flexible and pragmatic approach., • Experience of working in a matrix management environment., • Awareness and understanding of ITSCM and Business Continuity and Disaster Recovery., • Excellent verbal communication skills including presenting., • Client Relationship Management - Build effective relationships with client team at all levels., • Understanding of SecDevOps function and agile development methodologies., • Experience of the development of complex IT services including customer liaison management., • Experience and knowledge of financial management, cost centre control and project planning and delivery., • Experience of developing SLAs and operational procedures in a commercial environment., • Good strategic planning and organisational skills., • Excellent leadership and people management skills - good team builder and leader. It would be desirable if you had: • Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences., • An understanding of Service integration and management (SIAM) management methodologies., • As awareness of ITSM Tooling technologies and how they can be used and configure to best serve our customers. Key Qualifications: • ITIL v3 / 4 certification Clearance Requirements: You will be required to gain UK SC (Security Clearance) for this role. To be eligible for this role you must have UK Citizenship and been a resident in the UK for minimum 5 years. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: _ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Sales Professionals – MSP & IT Reseller Home Counties Competitive Salary + Commission + Benefits We are working in partnership with a well-established and growing Managed Service Provider (MSP) and IT Reseller based in the Home Counties. Due to continued expansion, they are now seeking experienced sales candidates to join their successful team. Key Requirements: • Proven track record in IT sales, MSP services, or technology reselling, • Strong understanding of IT solutions, managed services, cloud, cybersecurity, and hardware/software, • Excellent communication and relationship-building skills, • Self-motivated with a hunter mentality, • Home Counties location preferred (commutable) What they offer: • Stable, reputable company with strong client base, • Uncapped earning potential through generous commission structure, • Supportive team environment and growth opportunities, • Modern office setup If you are an ambitious sales professional looking to develop your career in the IT/MSP sector, apply now.

The Company The Outform Group is an award-winning global retail experience innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. We transform ordinary retail spaces into immersive brand stories, enhancing customer journeys and setting new standards in retail innovation. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth. The Opportunity We are looking for people to join our team who share our spirit – Dare to Innovate. We have a strong entrepreneurial ambition and our people must be proactive and agile collaborators. We’ve seen rapid growth and we are working through our growing pains, we are defining new ways of working and introducing platforms to manage projects and client expectations. For this role we are seeking a highly organised, self-motivated and creative Account Manager to join our UK team. The Role Responsible for managing client expectations and overseeing the development of new opportunities from existing clients and within the Business Unit. Job Title: Account Manager Location: Fleet, Hampshire Hours of work: 37.5 hrs pw Key Responsibilities • Identify, develop, and follow up on commercial opportunities, • Manage client expectations throughout the development and production process, ensuring high levels of satisfaction, • Own the full sales cycle from prospecting to credentials presentations, aligned with our commercial policy, • Build and maintain strong client relationships, acting as the primary point of contact and trusted advisor, • Collaborate with internal teams (project management, design, production, logistics) to ensure timely and on-budget delivery of projects, • Translate client needs into strategic, creative, and feasible proposals that reflect Outform’s values and capabilities, • Negotiate contracts, pricing, and terms while maintaining healthy margins and contributing to business unit profitability, • Monitor and report on pipeline progress in line with KPIs and financial targets, • Analyze client data and market trends to identify new opportunities and inform strategic decisions, • Provide regular updates and reporting on account performance, client satisfaction, and commercial outcomes Key Skills and Experience • Minimum of 5 years Account Management experience or related experience within retail display or similar business, • Have a passion for working with well-known national and international brands, • High level of initiative and proactivity, with the ability to work autonomously and balance multiple projects, • Excellent oral and written communication skills in English, able to formulate and write our values, strategy and proposed solution on clients opportunities, • Fluency in another language is considered advantageous, • Ability to travel domestic and international, • BA degree or equivalent Salary: TBC depending on background and experience Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday, Bonus scheme

About Us Dry Hire Lighting (DHL) is a leading UK-based specialist in professional lighting equipment rental, serving the film, TV, live events, and broadcast industries. We are proud to partner with some of the most renowned brands in the world, providing our clients with access to cutting-edge lighting solutions from ARRI, Avolites, ETC, Robe, and more. Our team of lighting experts brings a wealth of industry knowledge and a passion for innovation to every project. We take pride in offering a collaborative, solutions-driven approach that puts our customers’ success at the heart of everything we do. DHL is part of the Midwich Group, a leading global audio-visual distributor operating across the UK, Europe, and the Asia-Pacific region. About the Role We’re looking for a Senior Rental Account Manager – Lighting to join our Rental Sales team to work closely with our Director – Trade Rental and our customers developing relationships, managing quotes and ensuring we succeed in providing the best outcome for our clients. This person will have a deep understanding of the lighting product range, industry landscape, manufacturers, and customer needs within the dry hire sector. The role provides expert insight into industry trends, emerging technologies, and equipment economics, supporting informed decisions around product strategy, pricing, and capital investment. What you will be doing in this role Key Responsibilities: Product, Market & Customer Expertise • Act as a subject-matter expert on the lighting product range, applications, and capabilities., • Maintain a detailed understanding of the dry hire lighting market across touring, live events, broadcast, and production., • Develop a strong understanding of customer requirements, buying drivers, and future demand. Senior Account Management • Manage and develop senior client relationships where technical product knowledge and market insight are critical., • Support key accounts with credible advice on lighting equipment selection, specification, and future planning., • Contribute to long-term account strategies in collaboration with the commercial team. Manufacturer & Supplier Relationships • Build and maintain strong working relationships with lighting manufacturers and key suppliers., • Track manufacturer roadmaps, product launches, availability, and pricing changes., • Act as a conduit between manufacturers, customers, and internal teams on product-related matters. Industry Trends & Technology Insight • Monitor industry trends, emerging technologies, and changes in production practice., • Identify new lighting technologies and product opportunities that support growth and differentiation., • Translate market and technology insight into clear, actionable recommendations. Equipment Costing & Commercial Support • Maintain an accurate understanding of lighting equipment costings, lifecycle value, and utilisation potential., • Support pricing frameworks with insight into capital cost, depreciation, and return on investment., • Provide commercial and technical input to support margin protection and sustainable growth. What you will bring to the role • Extensive experience in the lighting sector within dry hire, rental, live events, touring, broadcast, or production environments., • Demonstrable experience in senior account management, managing high‑value or technically complex accounts where strong product knowledge is required., • Proven experience building and maintaining relationships with manufacturers, suppliers, and key industry partners., • Experience interpreting market trends and emerging technologies to inform commercial decisions., • Strong technical understanding of professional lighting equipment, product ranges, applications, and capabilities. Why you should work here • Contributory Pension Scheme, • Private Health Care, • Permanent Health Scheme, • Life Cover, • Profit Related Pay, • Paid Sickness Leave, • Staff Purchase Scheme, • Discounts from Local Businesses (dependant on location), • Recruitment Finders Fee, • Employee Assistance Programme (EAP), • Reduced Gym Membership (dependant on location), • Cycle to Work Scheme, • Free Car Parking, • Shares Programme Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your CV and cover letter for consideration.

Business Development Representative (Confidential) Bracknell (Hybrid) Graduate / Junior Sales Opportunity UK Coverage John Charles Search is currently partnered with a well-established global software and warehouse optimisation business to recruit a Graduate Business Development Representative based out of their Bracknell office. This is an excellent opportunity for a bright, commercially minded graduate or junior sales professional looking to build a long-term career within the warehouse automation, intralogistics, and supply chain technology sector. The role offers exposure across both sales and marketing functions while supporting business development activity across the UK. The Opportunity This position is designed as a genuine entry point into technical B2B sales and business development, with clear progression opportunities into: The business is looking for someone with energy, confidence, curiosity, and a willingness to learn; industry experience is less important than personality and commercial potential. Key Responsibilities • Generate and qualify new business opportunities across UK markets, • Utilise outbound prospecting and lead generation tools such as Apollo, • Research target accounts and identify relevant decision-makers, • Set up first-time appointments for senior sales leadership, • Follow up inbound enquiries, trade show leads, and marketing campaigns, • Support ongoing sales and marketing initiatives/events, • Work closely with senior commercial leadership on customer engagement activity, • Maintain CRM and prospecting activity records, • Develop knowledge of warehouse automation, software, ecommerce, retail, and fulfilment sectors Ideal Candidate Profile • Graduate calibre or 1–3 years’ commercial experience, • Confident communicator with strong interpersonal skills, • Social media and technology-savvy, • Highly organised and proactive, • Commercially aware with a strong interest in sales/business development, • Comfortable speaking with businesses and building relationships, • Motivated by progression and career development, • Experience in SDR, BDR, recruitment, marketing, retail, customer service, or outbound sales environments would be advantageous Working Environment • Hybrid working structure, • 3 days per week in the Bracknell office (Monday, Tuesday & Thursday), • Collaborative and supportive commercial team environment, • Strong mentorship and training from experienced sales leadership Package • Competitive base salary, • Company performance / variable bonus structure, • Long-term career progression opportunities, • Training and development within a growing international business For more information or a confidential discussion, please contact John Charles Search.

About the Company At Hiperdist, we help businesses grow by combining smart distribution with strong partnerships and a people-first approach. We are a fast-growing technology distributor that values collaboration, integrity, and innovation. About the Role As a Customer Success Manager (CSM) for Cisco, you will act as a strategic advisor to our partners, driving adoption, value realization, and long-term growth across the Cisco portfolio. You will own the post-sales lifecycle, partnering closely with Sales, Presales, and Renewals teams to ensure customers achieve measurable outcomes and expand their engagement with Cisco solutions. This is a high-impact, partner-facing role requiring fluency in English and French. Qualifications & Experience • 3 years of experience in Customer Success, Account Management, or Partner Management within IT distribution, vendor, or channel ecosystems., • Strong experience working with Cisco technologies (e.g., Networking, Security, Collaboration, or SaaS solutions)., • Proven ability to drive adoption, retention, and revenue growth in a B2B environment., • Experience managing partner or channel relationships is highly preferred., • Demonstrated success in owning commercial targets (renewals, expansion, or revenue growth)., • Strong understanding of customer lifecycle management and success methodologies., • Experience with CX tools and platforms (e.g., Cisco Success Hub, Lifecycle Advantage, PXP, PX Cloud, or similar)., • Excellent stakeholder management and communication skills, with the ability to influence at all levels., • Fluency in French and English., • Relevant Cisco certifications (e.g., CCNA, Customer Success Manager certification) are a strong advantage. Key Responsibilities • Own the post-sales customer journey, aligning solutions to partner success plans., • Drive adoption plans and usage milestones using Cisco Lifecycle Advantage tools., • Conduct regular Business Reviews (QBRs) with partners to highlight value, insights, and upsell opportunities., • Collaborate with Sales, Presales, and Renewals to ensure seamless handoffs and co-execution of lifecycle motions., • Identify expansion and cross-sell opportunities and trigger upsell motions., • Track partner health scores, usage analytics, and adoption KPIs via CX tools and platforms (e.g., Success Hub, PXP, PX Cloud)., • Capture and report on use cases, success stories, and feedback loops. How Success Is Measured • Time-to-Onboard: ≤ 30 days from handover, • Adoption Rate: ≥ 80% for key software licenses within 6 months, • Time to First Value (TTFV): ≤ 30 days post-purchase, • Net Promoter Score (NPS): ≥ 50, • Customer Health Score Improvement: Minimum 20% improvement over 6 months, • Partner Engagements: 4+ strategic QBRs per quarter per region, • Expansion Opportunities Identified: At least 1 per account per quarter per region, • Lifecycle Touchpoints Completed: 100% per assigned customer, • Churn Rate: ≤ 5% What We Offer • Competitive compensation package, negotiable and aligned with local market norms., • A progression path to Senior Management at Group level., • A collaborative, fast-paced environment where your impact is visible and valued. Equal Opportunity Employer Hiperdist is committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, identity, or experience.

Job Description: Account Manager Role: Account Manager Team: Account Management Reporting to: Head of Customer Experience Salary: £35,000 per annum Location: Hybrid, with main office in Farnborough Working Hours: Full time Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Purpose of the Role At everyLIFE, our mission is to create and support innovative technology solutions that enhance the delivery of care. The Account Manager plays a pivotal role in maintaining and expanding relationships with a portfolio of clients. This position blends sales acumen, customer service expertise, and the ability to provide effective training to ensure clients maximize their use of our product and its new features. The ideal candidate will be proactive, customer-focused, and adept at handling both strategic and operational tasks to drive client satisfaction and product adoption. As a growing company, you will also ensure that our customers are central to our growth objectives. The Role As a key member of our Customer Success Team, the Account Manager focuses on delivering an exceptional customer experience, retention, and growth. Key responsibilities include: • Deeply understanding our customer base, target market, and product., • Increasing customer usage of our product by understanding the unique requirements of each customer., • Owning relationships with a specific set of customers., • Driving growth and maximizing customer retention., • Acting as the voice of the customer within the company. Responsibilities • Account Management: Develop and maintain positive working relationships with customers within your extensive portfolio. Plan and host regular strategic account reviews and growth plans., • Customer Retention & Growth: Drive retention, renewals, upsells, and overall customer satisfaction., • Training & Support: Create and update training materials to facilitate product adoption. Conduct regular account reviews to assess needs and provide solutions., • Proactive Engagement: Monitor product usage and engagement, providing proactive support to ensure clients fully leverage our product., • Collaboration: Work closely with other customer-facing teams to ensure an exceptional customer experience throughout the lifecycle., • Data Analytics: Monitor customer usage to understand success and failure drivers, working closely with the product team on enhancements., • Billing & Invoicing: Collaborate with finance on billing and invoicing., • Process Adherence: Adhere to and assist with the implementation of company processes and workflows., • Metrics Tracking: Track and analyse key metrics related to account health, product usage, and client satisfaction., • CRM Management: Manage customer activity through CRM tools (Salesforce)., • Product Knowledge: Develop a detailed understanding of our product and customers' individual experiences. Other Responsibilities • Sector Awareness: Maintain awareness and appreciation of care sector trends and changes., • Continuous Improvement: Embrace a culture of continuous improvement and self-development., • Privacy Compliance: Uphold the ethos of privacy by design, recognizing responsibilities in processing personal data., • Team Collaboration: Commit to our culture of high-performing teams with a shared vision and focus on quality results. Essential Skills • 3+ years of experience in account management, preferably in a SaaS or technology company., • Proven track record in managing client relationships and driving product adoption., • Strong presentation and training skills, with experience in developing and delivering training programs., • Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships., • Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth., • Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes., • Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions., • Ability to work independently and collaboratively in a team environment., • Proficiency with CRM software (Salesforce) and other relevant tools., • Ability to travel occasionally for client meetings and training sessions. Desirable Skills • Proficiency in Salesforce., • Understanding of the Care Sector. We look forward to welcoming a dedicated and enthusiastic Account Manager to our team, who is eager to contribute to our mission and support our clients in achieving their goals. Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

• Age 21+ £13.54 per hour, • Under 21 £11.68 per hour Got a passion for all things motoring? You’ll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service, after all. Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: • Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,, • Experience of sharing expertise with others, • Experience of delivering great customer service ideally in a retail sales or automotive based environment, • A proactive approach to helping customers, • Problem solving skills, • Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life Assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future, • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Monday to Friday, 9:00am 5:30pm.Our client, a growing and well-established organisation within the technology sector, is seeking a proactive and organised Sales Operations Executive to support its Sales & Marketing team.This is an excellent opportunity for someone with experience in sales support,

Senior BMS/HVAC Estimator (Pre-Sales Engineer) Location: Bracknell, RG12 1EB Pay:£26.49- £31.20 per hour Hours: Monday - Friday, 9 am - 5 pm Are you passionate about delivering innovative, cost-effective building automation and HVAC solutions? Our client, a reputable leader in smart building technology, is seeking a skilled Senior BMS/HVAC Estimator to join their dynamic team. This is a fantastic opportunity to play a key role in shaping cutting-edge projects from initial concept to proposal. What you'll be doing: • Developing accurate, competitive cost estimates for BMS and HVAC systems, including materials, labour, and scope, • Collaborating with Sales and Design teams to support bid development and win strategies, • Interpreting RFQs and designing fit-for-purpose technical solutions, • Producing detailed proposals, Bills of Materials, and technical documentation, • Engaging with suppliers and subcontractors to secure competitive pricing, • Conducting technical and commercial reviews for internal approvals, • Partnering with Operations to validate costs, identify risks, and improve efficiencies, • Supporting client meetings, negotiations, and technical discussions, • Staying up-to-date with the latest BMS, HVAC, and smart building technologies, • Ensuring complian...

Do you want to join a team of dedicated and ambitious professionals within a dynamic and forward-thinking technology business?. This is an exciting opportunity for an experienced sales professional to lead a telesales team while remaining hands-on in driving business growth. The successful candidate

We are recruiting for a growing technology-led organisation seeking a proactive Business Development Representative to join their sales team. Business Development Representative. This is an excellent opportunity for someone with telesales, appointment-setting, lead generation, or business developmen

Do you want to join a team of dedicated and ambitious professionals within a dynamic and forward-thinking technology business?.This is an exciting opportunity for an experienced sales professional to lead a telesales team while r.

Are you looking to start or grow your career in technology sales and consulting? We’re looking for an enthusiastic and commercially curious Graduate / Inside Sales Executive to join our growing team. Whether you already have some sales experience, have completed a placement year or are looking for

The role involves partner (technology vendors) management and engagement, including cultivating and strengthening relationships from exec to sales, product, engineering and procurement to develop an effective growing partnership.

A fantastic opportunity for a Sales & Operations Planning (S&OP) Manager has arisen to join a leading defence and advanced technology organisation at a highly strategic UK site. Extensive experience leading Sales & Operations Planning within a large, complex, matrix organisation. Strong commercial a

A leading technology company is seeking a Pre Sales Engineer for Security and Fire Alarm systems. The role involves preparing accurate cost estimates and collaborating with sales and engineering teams. Candidates should have extensive experience in estimating and a deep understanding of UK Security

Senior BMS/HVAC Estimator (Pre-Sales Engineer). Over five years' experience in BMS/HVAC estimating or pre‑sales engineering. Are you passionate about delivering innovative, cost-effective building automation and HVAC solutions? Our client, a reputable leader in smart building technology, is seekin

A well-established technology services provider is seeking a Senior Channel Account Manager to enhance their presence across the UK channel ecosystem.This hybrid role involves identifying and engaging new channel partners, managing the complete sales cycle, and strengthening existing partnerships to

Are you a Sales Engineer with a background in HVAC or process cooling, looking to join an innovative business at the forefront of energy‑efficient technology?.Our client, a world leader in sustainable and efficient climate solutions are looking for.As a Sales Engineer, you'll play a key role in id

The ideal candidate will have previous customer service or administration experience, strong numerical skills, and proficiency in Microsoft Office. Ignition Technology in Farnborough is seeking a Renewals Administrator to manage contract renewals and provide sales support. You will work in a fast-gr

The Pre-Sales Engineer will act as a strategic technical advisor supporting complex, multi‑country sales engagements across Sovos’ tax and compliance technology portfolio.This is a senior pre‑sales role for a commercially driven professional who thrives in enterprise environments, leads struct

Ignition Technology Ltd in Farnborough is seeking an individual for internal sales support.You will help deliver high-quality sales service and become the go-to security software distributor.The ideal candidate is organised, self-motivated, and possesses excellent communication skills.The company fa

Are you organised, proactive and the sort of person who loves getting things done? We're looking for an Administrator/Sales Administrator to join a fast-growing dynamic business where you'll play a key role in supporting the sales team, working with customers and partners, and helping keep everything running smoothly behind the scenes. This could be a fantastic opportunity for someone early in their career who wants to gain exposure to sales, technology and business operations, whilst learning from experienced professionals in a supportive team environment. What you'll be doing: ✔ Supporting the sales team with quotes, orders and customer requests ✔ Managing customer and partner enquiries ✔ Maintaining and updating information within Salesforce CRM ✔ Processing sales orders and ensuring everything is accurate ✔ Assisting with sales forecasting and pipeline reporting ✔ Working closely with different teams across the business ✔ Becoming a key point of contact for both colleagues and customers What we're looking for: We're less concerned about years of experience and more interested in attitude. You'll be: ⭐ Highly organised with excellent attention to detail ⭐ A confident communicator who enjoys working with people ⭐ Self-motivated and keen to learn ⭐ Proactive and able to use your initiative ⭐ A team player who enjoys collaborating with others ⭐ Comfortable juggling multiple tasks and priorities ⭐ Looking to build a successful long-term career Please note: The office isn't easily accessible by public transport, so having your own transport is essential. This is an opportunity to join a business at the forefront of the technology market, where you'll gain valuable commercial experience, develop new skills and have genuine opportunities for progression. If you're ambitious, enthusiastic and looking for a role where you can learn, grow and make an impact from day one, we'd love to hear from you. Salary bracket based on experience. Great Benefits

Office Angels are currently recruiting for an Operations Coordinator for our client based in Crowthorne. Role: Operations Coordinator Location: Crowthorne - one day a week in the office (Thursday) Salary: £28,000 to £30,000 per annum Hours: 9:00am - 17:00pm, some flexibility required to attend client calls in different time zones You will be responsible for the day-to-day coordination and delivery of training programmes. Working closely with Key Account Directors, you will liaise with clients to confirm schedules and oversee programme logistics, ensuring a seamless and high-quality experience for both clients and participants. This role is primarily home-based, with a weekly office day (Thursday). The office is also available more regularly for those who prefer a hybrid. The role: This is a varied and fast-paced role, with responsibilities that will evolve on a day-to-day basis. At any one time, you will typically coordinate between 8 and 12 programmes, each delivered within a 4-6 week timeframe. Over the course of a year, you may support approximately 100 programmes. Key responsibilities will include: Work with Key Account Directors/Sales to understand programme requirements. Create project plans outlining key milestones, deliverables and timelines for large- scale programmes. Schedule programme dates: coordinate trainer/associate availability, propose date options, and secure final date confirmation with the Key Account Director and client. Create programmes in our internal platform, adding logistic information and tasks. Dependent on programme requirement, jointly or solely responsible for programme management and participant administration. Coordinate with trainers, associates, subject matter experts and vendors to ensure all resources are prepared and available for successful programme delivery. Including virtual platform/technology testing. Support and create pre-course work, diagnostics and evaluations (including reporting). Review training materials, handouts and any required documentation for participants and trainers for quality assurance purposes and make necessary changes. Serve as the main point of contact for digital assets: manage and maintain the digital asset library, ensure assets are current and easy to access, and support the creation of new assets. When needed, video editing using Adobe, and creating new videos using an AI platform. Main point of contact for clients, trainers, participants and internal stakeholders regarding logistics and operational details. Communicate proactively with internal stakeholders and clients to provide programme updates and maintain positive relationships. Arrange printing and shipping of training materials/merchandise as required. Provide support to the Training Operations Manager and assist other departments with ad hoc projects, if needed. Collaborate with other operations members on larger scale clients.The Ideal Candidate Experience in coordination/administration (or similar operations role) An enthusiastic and positive team player who can work both independently and with supervision. Strong scheduling, logistics and multitasking skills; able to manage multiple deadlines. Highly organised with excellent attention to detail and accuracy; confident owning administrative processes end-to-end. Clear, professional communicator with a strong client service mindset. Proactive and solution-focused; able to take initiative and also ask for support when needed. Process-driven and accountable. Strong Microsoft 365 skills and confident learning new tools/systems. Comfortable using virtual delivery platforms (Zoom, MS Teams or similar) and supporting basic troubleshooting. Previous experience of working with a training provider or corporate training environment beneficial. Experience supporting global/international clients and working across time zones desirable. Familiarity with LMS/TMS or similar database. Comfortable using Copilot or similar tools. Interest in data, reporting, automation and AI.Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

A fantastic opportunity for a Sales & Operations Planning (S&OP) Manager has arisen to join a leading defence and advanced technology organisation at a highly strategic UK site. You'll operate at group level, owning and driving the S&OP framework across a complex matrix business, working closely with finance, strategy and senior leadership to deliver strong operational and financial performance. This is a highly visible role, ideal for a senior S&OP professional who thrives on influencing at director level, driving alignment, and embedding best‑in‑class planning processes across a large organisation. Role - Sales & Operations Planning Manager (S&OP Manager) Location - Farnborough (hybrid working, minimum 3 days onsite per week) Type - Permanent position Salary - Competitive + benefits Key responsibilities of the Sales & Operations Planning Manager / S&OP Manager role include but are not limited to: Holds full accountability for the end‑to‑end S&OP process across the group, ensuring alignment between operational, financial and strategic plans. Leads effective demand and supply planning to ensure the business has the right capability and capacity in place to deliver projects successfully. Drives financial and delivery performance through robust operational planning, risk management and decision‑making processes. Ensures the operational plan is coherent, agreed and based on consistent assumptions across finance, strategy and delivery teams. Owns the baseline operational plan and manages changes to ensure continued alignment with strategy and financial targets. Monitors, reports and communicates performance of the operational plan, working with business sectors to identify issues and drive improvement actions. Ensures risks and key decisions within the operational plan are clearly understood and actively managed. Owns the S&OP systems, tools and governance framework, driving continuous improvement and lessons‑learnt activity. Builds strong, trusted relationships with senior stakeholders across the organisation, influencing at director level and above. Key skills and experience required for the Sales & Operations Planning Manager / S&OP Manager role include but are not limited to: Extensive experience leading Sales & Operations Planning within a large, complex, matrix organisation. Proven ability to operate and influence across a wide stakeholder group, up to and including director level. Strong leadership capability with experience building, motivating and inspiring high‑performing teams. Excellent stakeholder management, negotiation and influencing skills, with the confidence to challenge established behaviours and ways of working. Strong commercial and operational mindset, with the ability to balance strategic objectives and day‑to‑day delivery. Degree‑level qualification in a numerate, analytical or business‑focused discipline (or equivalent experience). Comfortable working with geographically dispersed teams in a collaborative, fast‑paced environment. This role is based at a highly advanced UK technology site and offers hybrid working, with a minimum average onsite attendance of three days per week. Due to the nature of the work, security clearance eligibility (SC as a minimum) is required. To apply for this Sales & Operations Planning Manager / S&OP Manager / Head of S&OP / Senior S&OP Manager / Operations Planning Manager role, candidates must be eligible to live and work in the UK and meet the relevant security clearance requirements

Customer Service Advisor Full Time Office Based / Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company of 60 colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within the Customer Services team, this role supports customer moves, adds and changes to ensure we deliver a great experience throughout their entire journey with us. Supporting day-to-day delivery of services, you will ensure customer requests and queries needs are handled accurately and efficiently. This could be on-boarding a new customer, adding additional services, updating account details, answering billing quires or any number of other varied tasks. This role works directly with customers as well as colleagues across our engineering, account management, finance and other teams. You will also be liaising directly with our suppliers. You will keep everything connected and running smoothly. Directly actioning changes on internal systems and our supplier portals, co-ordinating activity across the business and suppliers as required. Importantly, you will provide clear updates to customers to manage expectations and ensure every stage of their journey is seamless. Our ideal candidate We’re looking for someone who cares about delivering a great customer experience and takes pride in getting the details right. You’ll be organised, proactive, and confident in managing a variety of requests, ensuring everything is handled efficiently and to a high standard. You naturally build positive relationships, working closely with colleagues, suppliers and customers to keep everyone informed and supported. Communication comes easily to you, and you enjoy being the go-to person who makes things simple, clear, and stress-free for our customers. Above all, you care about doing a great job. You take ownership, stay one step ahead, and are always looking for ways to improve how we work and how we support our customers throughout their journey with us. Skills & Experience likely to make you well suited to this role may include: A strong background in customer service or customer success roles Managing in-life service requests, changes, upgrades, or renewals Working with suppliers and managing third-party relationships Handling multiple time sensitive service requests and or priorities Using CRM, portals and other business tools or systems Experience in a business-to-business sales or service environment We will provide full technical training but prior knowledge or experience of the following may give you a head start: Telecoms services (e.g. connectivity, voice, SIP or hosted platforms) Internet and network solutions (including broadband and leased lines) Mobile and unified communications services IT services or managed service environments (MSP) Working with suppliers and managing third-party relationships The role requires an articulate and confident individual with good written and numerical skills and who is happy spending time talking on the phone and Teams calls. Typical day involves No two days are the same, but each day is focused on supporting customers. You’ll start by reviewing your priorities, ensuring all requests and activities are on track and updates are shared clearly. Throughout the day, you’ll coordinate with internal teams and suppliers to progress service changes, resolve queries, and keep everything moving forward. You’ll spend time working directly with customers, providing updates, answering questions, and making sure they feel supported at every stage. Whether it’s managing a change request, supporting service adoption, or resolving an issue, you’ll focus on keeping the experience simple and stress-free. By the end of the day, you’ll have supported multiple customers across their journey, ensuring they feel informed, confident, and well looked after. Things we think also matter: Enhanced annual leave entitlement (increasing with length of service) Birthday day off Private medical cover option (after probation) Health cash plan (after probation) Subscription to PerkBox, discounts and Wellness app Cycle to work Scheme Employee referral scheme * Breakfast and fruit provided everyday

Our client is a highly successful, well-established, family-run training and consulting business with a global client base and a close-knit team based in Crowthorne. They are currently seeking a Training Co-Ordinator to join their team on a full-time basis. This is an excellent opportunity to join a genuinely supportive and friendly company that prides itself on its collaborative, work-hard-play-hard culture. The role offers a hybrid working arrangement, with four days working from home and one day per week in the office, as well as a degree of flexibility around working hours when required. Salary: £28,000 - £30,000 per annum As a business, they place a strong emphasis on team spirit and employee wellbeing, with regular opportunities to celebrate success together, including three company social events each year. The Role This is a varied and dynamic position where no two days are quite the same. You will play a key role in coordinating the successful delivery of training programmes for clients across the globe. Responsibilities include: Working closely with the sales team to understand programme requirements and client needs. Creating project plans for large-scale training initiatives, including milestones, deliverables and timelines. Scheduling training programmes by coordinating trainer and associate availability, proposing dates and securing confirmations. Setting up programmes within the company's internal platform, ensuring all logistics and tasks are accurately recorded. Coordinating with trainers, associates, subject matter experts and vendors to ensure all resources are prepared for successful delivery, including virtual platform and technology testing. Supporting the creation and administration of pre-course work, diagnostics, evaluations and reporting. Reviewing and updating training materials, handouts and programme documentation to ensure quality and consistency. Managing and maintaining the company's digital asset library and supporting the creation of new digital resources. Acting as the primary point of contact for clients, trainers, associates and internal stakeholders regarding programme logistics and operational details. Arranging the printing and shipment of training materials and merchandise where required. The Ideal Candidate The successful candidate will be organised, proactive and eager to learn, with excellent communication skills and a passion for delivering exceptional client experiences. You will ideally have: Previous coordination or scheduling experience, ideally within training, learning and development, events, professional services or a similar environment. A positive, enthusiastic attitude and a genuine curiosity to learn and develop. Strong communication skills and the confidence to interact with senior stakeholders and global clients. Excellent organisational skills and a keen eye for detail. A flexible approach and willingness to support the wider team when needed. A proactive, solutions-focused mindset with the confidence to take initiative while also seeking guidance where appropriate. This is a fantastic opportunity for someone looking to develop their career within a respected international business that offers a supportive culture, flexible working and the chance to be part of a team that genuinely enjoys working together. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has been unsuccessful

3 x AV Installation Engineers £35,000 - £45,000 per annum (key to key pay / overtime, pension, benefits and discounts) Location - Bracknell area - with travel mainly into London Full time permanent role Our client who are becoming one of the fastest growing Integrators in the UK are seeking an experienced AV Installation Engineer to join their team. With an amazing staff and business culture, as well as a fantastic reputation, this is a great opportunity for someone to join a brilliant team. As the Installation Engineer, you will be responsible for the installation, maintenance and support of the AV systems on site with the support of a Senior Engineer. To be considered for this role, you MUST live in the Berkshire area as you will leave every day from the client's office travelling in a team of 2. Duties: Install, configure, and maintain AV equipment, including projectors, interactive displays, video conferencing systems, and sound systems. Conduct site surveys to assess installation requirements and provide recommendations. Troubleshoot and resolve technical issues, providing on-site and remote support as needed. Work closely with clients to ensure systems are installed and operating correctly. Collaborate with internal teams, including sales and support, to ensure seamless project delivery. Keep up to date with industry trends and emerging technologies. Adhere to health and safety regulations during installations and service work. Desirable qualifications: CTS (Certified Technology Specialist) or equivalent certification. Electrical or networking qualifications would be an advantage. Experience in programming control systems (e.g., Crestron, AMX)

Workshop Controller Aldershot GU14 | 45 hrs per week £52,000-£60,000 per annum Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity. Why join the Motofix family? Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver. Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business. What We Offer Excellent salary plus bonus 30 days annual leave (inclusive of bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As a Workshop Controller, you will be responsible for ensuring the efficient operation of the bodyshop, maintaining high standards of repair quality, and delivering excellent customer service. Your role will involve: Planning and organising workflows to optimise production efficiency. Maximising the utilisation and performance of the production team. Conducting quality inspections to uphold repair standards. Updating customers on repair methods, progress, and estimated completion dates. Collaborating with Vehicle Damage Assessors to achieve optimum sales and operational performance. Conducting staff performance reviews to support continuous improvement. Working closely with the Vehicle Damage Assessment and Parts Teams, you will drive customer excellence and contribute to strong financial performance. About You Highly organised and detail-oriented, you have a strong track record of successfully managing bodyshop production teams. Your expertise in repair methods and workflow planning has played a key role in your career growth. You take a collaborative approach, ensuring repairs are completed right the first time while continuously learning and staying ahead of industry advancements. This role offers an opportunity to make a real difference, contribute to a high-performing team, and be at the forefront of automotive repair technology. What We Look For Passion for quality – a commitment to delivering high-standard repairs and positive customer outcomes. Team player – able to work collaboratively with minimal supervision. Strong technical knowledge – understanding of modern repair methods with an ability to maximise repair opportunities. Commercial awareness – ability to drive productivity, efficiency, and profitability. Continuous improvement mindset – willingness to embrace best practices and new technologies. Previous hands-on technician experience (MET, Panel, Paint) within the accident repair industry. IMI qualifications preferred. Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days. Please check out our website for our privacy and wellbeing policies

ACCOUNT MANAGER - IT & CYBERSECURITY* Are you a natural relationship builder with a background in IT or Cybersecurity sales who loves growing accounts, spotting opportunities and becoming a trusted partner to your clients? Working within an established MSP & MSSP firm this Account Manager role is all about taking ownership of a high-value portfolio and expanding it through genuine, consultative account management. You'll be working with established clients, helping them get the most out of their technology from cybersecurity and telecoms to managed IT and Microsoft cloud solutions. Base salary: £30,000 to £45,000 depending on experience + uncapped commission + benefits Key responsibilities for the Account Manager include, Managing a portfolio of top-tier clients and ensuring they're fully supported Upselling and cross-selling across cybersecurity (Kaseya, Fortinet), telecoms (3CX, Cisco), managed IT and Microsoft Power Platform Running regular QBRs, building long-term partnerships and visiting clients when needed Identifying opportunities, understanding client needs and ensuring smooth service deliveryThe ideal Account Manager will need the following, Background in IT, cybersecurity, MSSP or telecoms Proven recent experience in account management or sales Strong understanding of 3CX, Cisco, Microsoft cloud tools and security solutions Confident and professional communicator with excellent relationship building skills Happy to travel locally for client meetings as requiredIf you're commercially driven, tech-savvy and ready to take ownership of a portfolio with huge growth potential, we'd like to hear from you today! Come and be part of a supportive team within a MSP & MSSP firm which offers genuine career opportunities

Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK’s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service. What we offer: Starting salary: £(phone number removed) + £2,000 OTE Annual salary reviews Annual holiday allowance increase, up to 22 days + Bank Holidays Hours of work: 8am – 4.30pm Monday to Friday (with overtime opportunities) Location of work: Aldershot Are you looking for a job with a well-known and established company, boasting a loyal customer base and a nationwide presence? In return, you will receive a comprehensive induction and the initial training to get you off to a flying start. Benefits: Company van and mobile phone New uniform annually Paid training and qualification in the application of pesticides and chemicals Ongoing training and development Medical cash plan Christmas Shutdown Free Lawn Treatments Enhanced Paternity & Maternity pay Company Sick pay 24 hour Employee Assistance Helpline Store Discounts on other retailers Long Service Awards Employee of the Month Awards About you: As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential, you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love! Responsibilities: Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead). To visit a number of designated customers on a daily basis to apply fertiliser and herbicide. Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.) At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out. Inform the customer of the next treatment date. Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required. Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery. Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste Working in a team or alone on machine work which can be physically demanding so good general fitness is required. Maintain standards of all health and safety practices, as supplied by Green Thumb Limited. Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed. Ensure a professional and smart appearance at all times. Carrying out any necessary simple service calls as and when they arise. Carry out lawn analysis and quotations as required. Supporting business growth by speaking to potential customers and giving point of sale material as requested. Maintain and update stock reports when required. The ideal candidate will: Have full, UK driving licence for manual vehicles Have excellent communication and customer-facing skills Have a passion for lawn care Want a job where they can work independently, outdoors and keep active Be able to deliver top quality customer service Have excellent organisation and timekeeping skills Have the right to work in the UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us as our Lawn Operative, click “apply” below - we want to hear from you! You may have experience of the following: Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales

Job Title:- Partner & Sales Enablement Manager Location: Camberley / South East Salary: Competitive Type: Permanent Sector: Product & Proposition Job Description The North Partner & Sales Enablement Manager is a highly collaborative role at North focused on developing and growing our business performance with strategic and solution partners. Reporting directly to the Chief Product & Propositions Officer but working across North’s three sectors, acting as the focal point in developing business with our strategic and solutions partners. The role involves partner (technology vendors) management and engagement, including cultivating and strengthening relationships from exec to sales, product, engineering and procurement to develop an effective growing partnership. The Partner Manager will be responsible for upstream account management of North’s relationship with partners, to maximise the business performance and value of these select partnerships, RESPONSIBILITIES This role will require effective relationship and partner management skills. commercial, market and sales or sales enablement skills and experience preferred. Key responsibilities will include: Management of partner (vendor) relationships to drive commercial performance, including closed business, referred business, new pipeline development and win/loss of strategic partners Understanding, collating and curating demand from product and sector sales teams to support and implement a value added quarterly calendar of training, workshops and sales enablement activities Development and management of quarterly business reviews (engaging sales, product and partner teams) to review pipeline, and plan sales enablement activities. Work with product and procurement teams to support the onboarding and develop new partner relationships that align with North’s product and business needs Keeping abreast of partner promotions, product releases, pricing and roadmap updates ensuring our sales teams are well-informed of relevant offers Work with L&D manager to ensure the ongoing certification and compliance with vendor contracts, including managing learning and development needs and opportunities to maintain and build new levels of certification Work with the marketing team to ensure that they are aware of all funding available to them, make Marketing Development Fund (MDF) applications and submit successful claims to invest in relationship. Provide monthly scorecards to report on partner/Vendor performance. To succeed in the role, the following skills, knowledge and attributes are key: Excellent relationship management and collaboration skills Effective communicator and stakeholder management, confident in conversing at all levels Aptitude for developing pipeline and driving performance through partner, sales and marketing activity A solid track record in one or more of the following product families:-Networking & Cyber Security, Physical Security Systems and IoT Solutions Experience of developing business within a relevant strategic channel programme ie Cisco, Fortinet, Aruba, Juniper, Gallager, Genetec, or Axis or similar Ability to work autonomously and within a?team Enjoys working with sales team and partners sales teams to build pipeline, and winning sales opportunities plans Ability to develop a plan and then execute the plan to deliver growth Location: Camberley preferred. Benefits We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK www.north.tech

Business Development Representative £25,000-£30,000 Basic + Uncapped Commission (£35,000-£45,000 OTE) Office-Based | Bracknell Area Are you a confident communicator who enjoys speaking with people, opening doors, and creating new business opportunities? We are recruiting for a growing technology-led organisation seeking a proactive Business Development Representative to join their sales team. This is an excellent opportunity for someone with telesales, appointment-setting, lead generation, or business development experience who enjoys engaging with senior decision-makers and building relationships. The Role Your primary focus will be identifying and engaging prospective clients, introducing the company's services, and securing appointments for the senior sales team. Key responsibilities include: Proactively researching and identifying target organisations Making outbound calls to key decision-makers within prospective client accounts Sending tailored follow-up emails and LinkedIn messages Building relationships and generating interest in the company's services Qualifying opportunities and booking appointments for Business Development Managers Managing and updating prospect information within the CRM system Working closely with the wider sales team to support business growth Achieving and exceeding activity and appointment-setting targets About You We're looking for someone who is: Comfortable spending a large part of their day on the phone Confident writing professional and engaging emails Experienced in telesales, appointment setting, lead generation, internal sales, or business development Resilient, self-motivated, and target-driven Organised with excellent attention to detail Comfortable using CRM systems, LinkedIn, and Microsoft Office Eager to develop a long-term career in sales It is likely you will have worked in Telesales, internal sales, Telemarketing or as a Business Development Executive in the past What's on Offer? Competitive basic salary Uncapped commission structure Clear career progression opportunities Supportive and collaborative team environment Full product and sales training Opportunity to work with a growing and ambitious businessIf you enjoy opening conversations, building relationships, and creating opportunities through phone and email outreach, we'd love to hear from you. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best... 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products Review customer activity to offer helpful guidance and ensure they get the most from our products and services Highlight any potential upsell opportunities to the sales team Support customers through onboarding, providing basic training and direction where needed Stay aware of market trends to help deliver a strong level of customer service Handle customer queries promptly and professionally, meeting agreed KPIs Manage multiple tasks effectively while keeping the customer experience central to your work Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for Clear and effective communication skills with customers and colleagues A strong customer-first mindset and proactive approach to learning Strong organisational and time management skills Comfortable using technology and learning new systems quickly Confident problem-solving skills and ability to resolve customer issues Able to work independently and as part of a team Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

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