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Customer Service & HR Apprentice The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. We have a fantastic opportunity for a Customer Service & HR Apprentice based in St Ives PE28 Cambridgeshire. This amazing opportunity will provide support to HR, Reception and the Company. You will have access to a huge amount of training to enhance your entry to a HR apprenticeship including L2 Employment Law, Level 3 Intro to HR and beyond over the years. This position would suit a recent school or college leaver looking for an opportunity to get into HR Location: St Ives PE28, Cambridgeshire Hours: Monday-Friday 08:30-17:00 (one day tbc until 16:30) – 37 hour week Salary: £7.55ph (Moving to £8ph in April) Major Challenges • The major challenge of this role will be to ensure time is set aside and used to complete weekly amount of hours required for the apprenticeship, • To provide a variety of supporting tasks to reception, the company and HR, • To Learn as much company knowledge as possible to be able to speak to customers and attend occasional events/roadshows, • To build relationships with agencies that we use and co-ordinate several meetings at once using a mix of methods including paper diary and outlook, • To want to progress to a HR apprenticeship including L2 Employment Law, Level 3 Intro to HR. Key Responsibilities and Deliverables • Assist Reception with sample packs (check in weekly if they need assistance with these or any sample making), • Post – Sample letters – assisting reception when required, • Restock Tape sample Mini rolls cupboard – please check samples are kept tidy and stock is rotated (shelf life) Please check all mini rolls have core labels inside when supplied by the warehouse (fortnightly), • Assist with incoming calls for reception (be extra alert on Wednesdays and Fridays) taking the name, checking for the account manager before transferring, • Front door and sign-in visitors - back up for reception (daily), • Support exhibitions, career fayres, internal events and Roadshows often participating or at least managing the preparation, • Support internal meetings and training arrangements, • Organise interviews, • Support with the wellbeing hub, • Support with HR admin including payroll paperwork such as absence and holiday forms and logging., • Support and provide reports for the T&A system called sign in, • Support HR and the business with ad hoc meeting arrangements, • Support with chasing tape/proforma box (weekly), • End of day – Close blinds in UK Sales office, Turn off printers, Shut TV down, turn off Alexa (daily), • Website enquires – to assist with loading these on the system (or when short-staffed), • Shredding from HR – Please check in with Linda as well (weekly), • Shredding from Sales and remove converted quotes and shred (weekly), • Empty Shredder (at least weekly) and when required – keep area by shredder clear and tidy Other Responsibilities • To act in an honest and ethical manner at all times, • To communicate clearly and professionally with colleagues, • To comply with company and H&S guidelines with particular reference to lifting heavy goods and cleanliness in the workplace, • To undertake any other reasonable but related task to aid the efficient running of the company, • To keep all matters relating to the organisation confidential and not disclose or copy information inappropriately. • To adhere to Staff Handbook guidelines and procedures. xrnqpay, • To conduct yourself in the manner of the organisations Values. Person Specification Education and Qualifications Maths and English to a minimum of GCSE/T Levels or equivalent standard with C/4 grades or above To want to be a L2 Customer Service apprenticeship A keen interest to develop in HR The ability to speak one or more languages in addition to English is desirable To be working towards a L2 Customer Service apprenticeship Business Studies L2/3 Knowledge and Skills Excellent telephone manner Computer literate, confidence in use of MS Office, internet and email Experience of the following: customer service

Are you an experienced Customer Claims Handler seeking a new opportunity? Or do you have experience of assessing applications, or underwriting, or similar? Do you have strong telephone based customer service experience? Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Claims Handlers to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week between the hours of 8.00am - 6.00pm. The roles will be fully office based. Responsibilities As Customer Claims Handler, you will be responsible for:- * Processing claims documentation from initial notification progressing the case through to a conclusion & completion * Providing email and telephone based advice & support to customers within agreed service levels * Working to departmental call targets * Reviewing claims within your portfolio of customers * Investigating queries * Reporting & escalating any complaints * Chasing outstanding information from customers * Maintaining diaries and customer information on company systems. * Supporting administration. Skills Required As Customer Claims Handler, you will need to be:- * Confident in making outbound calls to your customers and contacts. * You will take overflow calls from the inbound call team during busy periods. * It is essential that you will have an empathetic and calm nature * Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered. * Excellent verbal and written communications skills * The ability to work to deadlines. Benefits In return for the role of Customer Claims Handler, our client offers excellent working conditions in a busy but friendly environment, competitive salary of £24,684 (pro rata to length of contract), 33 days holiday inclusive of bank holidays (also pro rata to length of contract), training and development, pension after qualifying period and a range of other great benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Customer Service Advisor Temporary - Up to 12 Months, workload dependent Full-time | 37 hours per week | Mon – Thurs 8.45am - 5pm & Fri 8.45am - 4.30pm Salary: £12.63 per hour An opportunity has arisen to join a busy and professional customer service team for approx 12 months. This is a front-line, call-centre based role where you will act as the first point of contact for customers, delivering a high-quality service across a wide range of enquiries. The Role Handle inbound customer enquiries primarily via telephone Provide advice and information across multiple service areas Resolve customer queries at first point of contact wherever possible Accurately update customer records and systems Promote self-service options where appropriate Manage sensitive or complex situations with professionalism and empathy Work to performance targets within a structured rota About You: Previous experience in a customer service or contact centre environment Confident communicator with clear verbal and written skills Comfortable using IT systems and Microsoft Office Able to remain calm under pressure and handle challenging conversations Organised, flexible, and able to learn new information quickly A positive team player with a strong customer-focused approach Public sector experience is desirable but not essential. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck! 1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

We have a vacancy wthin the Customer Service Centre at Lincolnshire County Council, within the Adult Care Team, for a Customer Service Advisor. Main Responsibilities: The position is to deal with contacts via telephone and email from the public and professionals, who are contacting the council for information and advice, to report a safeguarding or to access a service within the Adult Care, Carer Service and/or the Wellbeing Service. These calls can be complex, sensitive, and emotive, therefore training will be provided. Requirements and Personal profile: • Ideally you will be a passionate and customer focused person with experience of working within a busy Customer Care or Customer Service Centre environment., • Experience within a social care setting would be preferred, but not essential as full training will be provided., • Strong communication skills, especially on the telephone., • Able to take complex and sensitive telephone calls and gather the relevant information., • Excellent IT skills with the ability to update computer records., • Excellent attention to detail., • Professional

Calling all experienced Travel Professionals !! Are you a Travel Consultant based in Cambridge or surrounding areas? Do you have a passion for travel? Would you like to be rewarded with an excellent basic salary and a great bonus structure? My client is a well-known independent agency keen to recruit a Travel Consultant for their branch near Huntingdon, to manage their telephone, e-mail, internet and face-to-face enquiries whilst pro-actively building rapport and turning enquiries into bookings. This is a fantastic move for a dynamic Travel Consultant to join a thriving company! JOB DESCRIPTION: This involves being part of a busy team dealing with customers face to face daily, planning and selling tailor made holidays to worldwide destinations along with any other required travel services to suit each client's requirements. Our travel consultants work hard to meet and exceed their targets and take pride in offering excellent customer service to gain recommendations and build on our local client bases. Working face-to-face and over the phone taking enquires from customers Respond to customer enquires promptly whether by phone, email or face to face Working in a small friendly team of travel consultants Quoting holidays for a wide variety of destinations Converting enquiries to bookings to reach targets and earn commission Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations. EXPERIENCE REQUIRED: You must have at least 1-2 years recent retail travel experience and great customer service skills and attention to detail. Experience working as a travel agent in a previous role or another travel company A passion for travel and the travel industry Enjoy working to sales and profit targets THE PACKAGE: Competitive (dependent on age and experience) + excellent incentive, commission scheme Joining a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We are looking for someone who can work at least 3 days a week, but up to 5 days per week, you'll need to be able to work retail hours Monday - Saturday 9am - 5pm, we'll also need someone who is flexible to work on a Sundays on a rota if required. You'll be guaranteed at least one full weekend off per month. There is no ability to work on a hybrid basis with this role. Discounts on Travel and Holidays 29 Days Holiday Inclusive of Bank Holidays, increasing on length of service Excellent incentive, commission schemes Overseas educational travel opportunities Standard Life Pension - 3% Employer Contribution, 5% Employee Social Events: Summer Party, Christmas Party, Quiz nights and other socials. INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)

Job Introduction We are currently recruiting for a Car Sales Executive to join our Toyota Dealership in Lincoln. With a great earnings potential of £55,000 OTE and a company car/ The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working 10am to 4pm on Sundays on a rota basis. As a Sales Executive with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process. Role and Responsibilities You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Great opportunity to work as a Despatch Administrator for one of the largest providers of fresh flowers to major supermarket chains throughout the UK. Staffline is recruiting a Despatch Administrator to work in Alconbury . Transport is provided from Peterborough at 4 different locations for £8 per day to take you there and back. The rates of pay are : - Day Shift £13.26 per hour Overtime is available after working 48 hours and paid at: - Day shift £16.58 per hour The shifts for Despatch admin are: Days - 7am to 7pm - 4 days on and 4 days off Please note, that this is subject to change to cover and meet business requirements. Your Time at Work: As a Despatch Administrator, you will need to ensure transport for customers is booked correctly and on time. Other duties include: • Dealing with despatch paperwork on vehicles, in a timely manner - Dealing with calls from hauliers and relevant parties of any issues - Dealing with 3rd party farms, with paperwork, creating shipments for loads due in and putting them on the booking screen - Maintaining a clean and tidy working environment ensuring health and safety standards are maintained. - Work in collaboration and cross-functionally across all operations through the supply chain, commercial, and other departments. Responsibilities will also include: • Ensuring Health and safety are followed and adhered to. - Booking transport via Excel and website portals for the main site as well as 3rd party's. - Answering the phone and dealing with both internal and external Queries, communicating issues in a professional and timely manner. - Acting as the first point of contact for drivers and Hauliers via telephone, email and face-to-face. - Liaising with customer, hauliers, drivers and warehouse team to minimize delays and notify correct departments if any delays (commercial, logistics and supply chain). - Working in control temperature areas. - Processing paperwork for drivers on site correctly and dealing with paperwork for third-party farms. - Working as a team with the other operative on shift, supporting the section leader to reduce shortages to our customers. - Supporting section leaders in despatch as and when required. - Creating shipments and putting them on our booking in screen. Our Perfect Worker Our ideal Despatch Administrator will be proficient in Microsoft Excel, Word, PowerPoint, and Outlook. The ideal candidate will have a strong background in English, Maths, and computing, with the ability to work well under pressure and meet deadlines while delivering exceptional customer service. A flexible approach to work, strong attention to detail, and the ability to work independently are essential. The successful candidate will be a team player, focused on achieving departmental goals while respecting the needs of others. Experience in a similar role is desirable, but not essential as full training is provided. Key Information and Benefits - Earn £13.26 - £16.58 p/h - Transport is available from Peterborough - OnSite support from Staffline - Canteen on site - Free car parking on site - PPE provided - Full training provided - Opportunities for overtime Job Ref: V1MNZ About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline. TPBN1_UKTJ

We are seeking a professional customer service / sales person to play a key part in the continued growth of our internet sales division. You will take enquiries generated by our Mercedes-Benz website and engage with customers’ in a courteous and efficient manner to ensure that they receive the ‘Best Customer Experience’. You’ll normally work between 08:30 and 18:00, Monday to Friday. The role includes a 1-in-3 weekend rota, with time off in lieu to keep your working hours balanced based on an average 41.33 hour working week. Remote working is available for weekend rota shifts. The basic salary is £25,500 with an OTE of £34,500, Role and responsibilities to include: To contact customers who enquire via the Mercedes-Benz website within given timescales Identify customer requirements and pass on leads to the Sales Team for follow up Liaise effectively with the Sales Team and Sales Managers to ensure customers are contacted as agreed Accurately administer details of conversations on our Dealer Management System Record contact, and outcomes with customer on Enquiry Management Systems accurately to achieve Brand standards To validate marketing records for existing customers or create new records for new customers, whilst maintaining data accuracy To promote other services and products as appropriate What we are looking for: Ideally someone with experience in dealership sales and aftersales environments. The ability to use all appropriate modules of the Dealer Management System, particularly Contact Management and EMS Good administrational knowledge Able to demonstrate a track record of achievement in both sales and customer service Is able to follow a compliant process, and can communicate over the telephone and via email in a professional manner Is able to engage customers and build relationships Has a genuine interest and passion for the motor industry, keeping abreast of developments Is numerate and analytical with strong attention to detail and possesses intermediate IT skills Embraces new ideas and thinking; eager to learn and develop their self In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get: 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events

My client based on the outskirts of Huntingdon are recruiting for a Sales Account Manager to join their team on a full time permanent basis. Hours – Monday – Friday 9am – 5pm Salary £27-32,000 DOE + bonus Potential for Hybrid working Own Car required due to location This role is ideal for a driven, ambitious individual with a positive attitude and strong work ethic, looking to use their knowledge and experience to progress their career within a thriving business. The Internal Sales Executive will manage a defined set of customer accounts, generate quotations and orders, oversee order delivery, and work closely with the external sales team to develop customer relationships and drive sales growth. Key Responsibilities Build, develop, and maintain strong relationships with assigned customer accounts. Prepare and issue customer quotations; process orders and manage daily customer enquiries. Identify cross-selling and up-selling opportunities within existing accounts. Communicate with customers professionally via email and telephone. Proactively develop sales, creating opportunities and appointments for external account managers. Manage open orders and customer expectations to ensure timely deliveries. Maintain accurate weekly reports and complete cost and sell worksheets. Collaborate closely with the external sales team to coordinate account development activities. Re-engage inactive accounts through marketing campaigns and targeted sales initiatives. Keep the CRM system up to date with all relevant customer and sales activity. Carry out any other reasonable duties as requested by management. Personal Skills & Attributes Strong organisational skills and excellent verbal and written communication. Excellent relationship-building skills with a customer-focused approach. Be a self-motivated team player with a collaborative, positive attitude. Willingness to learn and develop a deep understanding of the company’s product portfolio. Highly motivated with strong attention to detail and a customer-first mindset. Ability to stay calm and focused under pressure while managing multiple priorities. Positive, proactive, and team-oriented, with a desire to contribute to a growing business. Essential Skills & Experience Proven experience driving sales proactivity and delivering exceptional customer service. Strong commercial awareness and sound understanding of sales processes. Demonstrated ability to achieve goals and meet or exceed sales targets. Proven sales and commercial knowledge within a B2B environment (preferred). Excellent IT skills, including proficiency in Microsoft Office (Word and advanced Excel). If you have the skills and experience listed above please send your CV to or call (phone number removed). INDHUN

My client based on the outskirts of Huntingdon are recruiting for a Sales Account Manager to join their team on a full time permanent basis. Hours – Monday – Friday 9am – 5pm Salary £27-32,000 DOE + bonus Potential for Hybrid working Own Car required due to location This role is ideal for a driven, ambitious individual with a positive attitude and strong work ethic, looking to use their knowledge and experience to progress their career within a thriving business. The Internal Sales Executive will manage a defined set of customer accounts, generate quotations and orders, oversee order delivery, and work closely with the external sales team to develop customer relationships and drive sales growth. Key Responsibilities Build, develop, and maintain strong relationships with assigned customer accounts. Prepare and issue customer quotations; process orders and manage daily customer enquiries. Identify cross-selling and up-selling opportunities within existing accounts. Communicate with customers professionally via email and telephone. Proactively develop sales, creating opportunities and appointments for external account managers. Manage open orders and customer expectations to ensure timely deliveries. Maintain accurate weekly reports and complete cost and sell worksheets. Collaborate closely with the external sales team to coordinate account development activities. Re-engage inactive accounts through marketing campaigns and targeted sales initiatives. Keep the CRM system up to date with all relevant customer and sales activity. Carry out any other reasonable duties as requested by management. Personal Skills & Attributes Strong organisational skills and excellent verbal and written communication. Excellent relationship-building skills with a customer-focused approach. Be a self-motivated team player with a collaborative, positive attitude. Willingness to learn and develop a deep understanding of the company's product portfolio. Highly motivated with strong attention to detail and a customer-first mindset. Ability to stay calm and focused under pressure while managing multiple priorities. Positive, proactive, and team-oriented, with a desire to contribute to a growing business. Essential Skills & Experience Proven experience driving sales proactivity and delivering exceptional customer service. Strong commercial awareness and sound understanding of sales processes. Demonstrated ability to achieve goals and meet or exceed sales targets. Proven sales and commercial knowledge within a B2B environment (preferred). Excellent IT skills, including proficiency in Microsoft Office (Word and advanced Excel). If you have the skills and experience listed above please send your CV to or call 07896811228. INDHUN TPBN1_UKTJ

We are looking for Customer Service Officers for a temp to perm position in Lincoln area to start in immediately. Rate: £12.76 per hour Hours: 20 hours per week- Shift work, candidate needs to be available to work between 5.30 pm and 8 am (overnight) Monday to Thursday and Friday to Monday Contract: Office based Successful candidate will work within the Care & Wellbeing Hub and will provide helpful, professional & efficient contact handling experience for customers across all contact channels, using the appropriate telephony system and social care case management system, within a PCI compliant environment. The main purpose of the role: • Providing telephone support to customers, • Using social care knowledge and judgement ensuring all contacts are dealt with in accordance with relevant legislation, policies, and procedures (e.g., the care act / signs of safety framework and safeguarding) and keep up to date with legislation changes as required., • Processing contacts and/or signpost customers; utilizing all available knowledge via service specific IT systems and service scripting as detailed on the CRM system., • Identifying and prioritizing urgent contacts and responding appropriately without delay following the correct process for the Service., • Ensuring knowledge is kept up to date by utilizing the knowledge base provided and timely completion of training including Mandatory and Service Area courses. Experience / Requirements: • Experience working as a call handler, • Excellent communications skills (verbal and written), • Ability to work under pressure, • Flexible to work on various shifts, • Experience working within social care function, • Customer Service qualifications The closing date for this position is 02/01/2026, with the expectation of a candidate starting immediately. If you are interested and would like to apply for the role, please send your CV and contact details to Magdalena Uzarowska in response to this ad. CV’s will be shortlisted as received with successful candidate’s being contacted