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Annual salary: up to £33,040.00 Planner Croydon Full Time, Permanent Salary up to £33,040 per annum. We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Planner you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector. A Planner within our Croydon branch. You will be doing admin duties, WIP management, will be taking and receiving call, receiving and responding email, raising repairs, planning works, ensuring operatives have a full diary of jobs every day, liaising with operatives and sub-contractors, ensuing all the follow-on work required and plan in if operatives need to go back to site. Day to day duties: Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focussed repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required.Role Criteria: Previous experience in Planning Experience in Diary management Experience with working in call centre Good Customer Service Skills Experience of working in a pressurised environment and dealing with challenging situations Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos.All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policiesApply below or to discuss your application further; contact: Laura Bourne ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

About Us: Metworks is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility: As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of repair work to customer's homes following complaints or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, the Property Services, Housing Teams and the Property Desk. You will be competent and experienced in various MS Office software and CRM systems and have no problem looking across systems for information, troubleshooting and finding solutions. You will be a natural communicator with direct customer experience and have a strong ability to maintain a calm and professional attitude whilst dealing with challenging situations. Responsibilities & Outcomes Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. Building and maintaining strong relationships with individual Property teams and other Directorates to enable effective dialogue exchange between departments. Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way and adhere to our four core values; Care, Dare, Collaborate and Own. Ensure standards for customer experience across the whole customer journey are met. Attend residents associations and one-off meetings working closely with members of the Property Services Delivery Team Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents. To positively promote the work of the team so its remit is understood and has the widest possible impact. Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Title: Carpenter Multi-Skilled Location: South London Salary: £38,803 - £40,845 Working hours/pattern: 40 hours per week between 8am – 6pm. To support our residents, you will be required to participate in second shift and an out of hours on-call service on a rotational basis. Company van and fuel card provided. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experienceDriving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.)Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Title: Plasterer Location: South London Salary: £37,445 - £39,415 Working hours/pattern: 40 hours per week between 8am – 6pm. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experienceDriving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.)Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Based London, SE1 – covering Hackney, Tower Hamlets and Islington This is not your typical desk-based role. As our Investigation Officer, you’ll lead on tackling tenancy fraud across a high-profile and complex region, helping protect homes for those who need them most. Part of a specialist team of four, you’ll act as the fraud lead for your region, building strong partnerships, influencing decisions and delivering meaningful outcomes for our communities. What you’ll be doing This is a varied, hands-on role where no two days are the same. You could be: • Visiting properties, gathering evidence and conducting interviews, • Preparing legal cases or attending court, • Delivering presentations and advising colleagues You’ll: • Lead tenancy fraud investigations from start to finish, • Work closely with Local Authorities across Hackney, Tower Hamlets and Islington, • Partner with Neighbourhoods, Lettings and Legal teams, • Provide expert advice and influence decision-making, • Build strong, trusted relationships internally and externally This is a hybrid role, but requires regular travel, including property visits often outside of standard office and court attendance. What we’re looking for • Experience in housing and/or fraud investigations, • Strong knowledge of tenancy fraud, housing law and data protection, • Confidence to lead, influence and present, • Strong IT skills, including CRM systems This is a challenging role requiring you to work independently, exercise sound judgement, and influence a wide range of stakeholders. You’ll bring strong analytical skills, a proactive approach, and the ability to build trusted relationships across partners, managing complex situations with professionalism and confidence. You’ll be: • Calm, resilient and professional, • Highly organised with sound judgement, • Comfortable working in the field and attending court, • A strong collaborator and relationship builder Qualifications • Counter Fraud qualification (e.g. ACFS/PINS), or willingness to work towards one Why join us? Take ownership of a high-profile region, build strong partnerships and play a key role in protecting homes. We’re committed to delivering Simple, Safe and Smart services. Our values — Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, Pull together — shape everything we do. What you’ll get: • Hybrid and flexible working, • 30 days’ annual leave + bank holidays, • Up to 10% matched pension, • 2 paid volunteering days, • Flexible benefits (health, dental and more) What to expect from our recruitment process We’re committed to a fair, inclusive, and transparent recruitment process. Shortlisted candidates will be invited to attend an in-person interview on the following dates: 12th and 13 August in our Westminster Office. Please read before you apply • Right to work in the UK (no sponsorship available), • Travel across multiple locations required, • Our office days are Monday and Wednesday Please submit an anonymised CV and responses to the application questions. Closing date: 31st July 2026 at midnight

Role: Senior Caseworker Based: Camberwell with frequent travel across London, primarily Lambeth Rate: £17 ph PAYE or £22 ph Umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week Monday to Friday - 9am – 5pm Hybrid: 1 day in office in Camberwell 4 days outreach and work from home Our client is looking for a Senior Caseworker to be part of the Lambeth Floating Support team. To support young people to sustain tenancies as well as source suitable tenancies in line with procedures in place. This service will also support Social Workers and Personal Advisors and placement keyworkers to support move on options. The medium-level floating support team will work with young people who require support when moving into independent living in order to address support needs and sustain their tenancies. Synopsis of Duties Managing and monitoring project budgets and finances. Working closely with the Finance team and project managers to set an annual budget for each area of responsibility. Regularly reviewing income and expenditure against this budget with project managers and Finance team. Working closely with both Finance team and Bid team to design budgets for bid proposals To lead by example; be the day-to-day expert within team, be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager and providing data and narrative reports for internal and external purposes. To ensure, on a day-to-day basis, all monitoring information and evidence is being recorded and collated in line with agreed processes and procedures To contribute to the services’ out-of-hour rota as required To work closely with the Team Manager to ensure the team can work effectively e.g. identifying training opportunities, peer-supervision To provide support, advice and advocacy for young people regarding accommodation. To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service To develop and maintain relationships with partner agencies, including community-based services such as police, YOT, Probation, children’s services, local authorities and other voluntary sector organisations ensuring appropriate information is shared, supported referrals are made and avoiding duplication of support To deliver a holistic support service working solo or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying appointments, viewings, ETE options, benefits work, debt advice, assistance obtaining furniture, liaising with utilities, appearing in court, DIY work and cleaning To close cases efficiently and positively, including identifying a referral route for young people and when required. To promote the value of lifestyle changes to the young people being supported To invest in your personal development by attending core and additional training to keep abreast of issues facing children and young people such as Trauma Informed Training, Child Criminal (and sexual) exploitation and contextual safeguarding) Support Team manager with presentations and support the team/caseworkers with complex caseloads by providing solutions and personal development, learning and day to day tasks To carry out any other similar duties as required and be flexible to the changing needs of this, fast paced service Essential Requirements: Experience of supporting Young People with Housing support and Tenancy Sustainment Experience of supervising staff and/or volunteers Proven experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation Experience of using support plans to enable young people to successfully access and sustain accommodation and support services Substantial experience of providing support, advice and advocacy and communicating effectively, the needs of young people to other professionals Experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency

Title: Joiner Multi-Skilled (known internally as Carpenter Multi-Skilled) Location: South London Salary: £38,803 - £40,845 Working hours/pattern: 40 hours per week between 8am – 6pm. To support our residents, you will be required to participate in second shift and an out of hours on-call service on a rotational basis. Company van and fuel card provided. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experienceDriving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.)Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Role: Duty Independent Gender Violence Advocate (IGVA) Based: Lewisham Rate: £15.50 ph PAYE / £20 ph Umb Start Date: ASAP Duration: Temporary ongoing (likely to be other opportunities in the service) Hours: Full-time 37.5 hours per week Monday – Friday 9-5 pm. Initially on site – opportunity for remote work after successful induction Our client is recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children. Synopsis of duties: The Duty IGVA will be responsible for overseeing the Helpline, managing email and telephone enquiries, recording cases on the case management system, and undertaking casework responsibilities First point of contact for survivors who have been referred to the Lewisham Domestic Abuse Service Providing practical and emotional support to women and to advocate for survivors to ensure their needs are met i.e. housing issues, civil remedies, wellbeing etc. Establishing the risks to and the needs of survivors of domestic abuse and other forms of Violence Against Women and Girls (VAWG) including sexual violence, stalking, trafficking, modern slavery, harmful practices (So called ‘honour’ based violence) including forced marriage, female genital mutilation and sexual exploitation including involvement in prostitution and child sexual exploitation, identifying and prioritising those at the highest risk. Developing individual support and safety plans to address the risk of harm to survivors of domestic abuse and other forms of VAWG (violence against women and girls) and their children. Working in partnership with other agencies and to contribute to the design of interventions and the design of plans which protect survivors and their children whilst maintaining an independent role on behalf of the survivors, keeping their safety central to the plans. Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of a manager. Recognising, respecting, and addressing the needs of service-users who face barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBTQI+ communities, disabled people and other hard to reach groups. Supporting the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives. Reporting any problems/difficulties/complaints to the line manager and participate in follow up investigations as required. Providing statistical monitoring or reports as required. Ensuring that the views and experiences of service-users and agencies are sought actively, recorded carefully, and inform the development of the service. Maintaining confidentiality and to ensure that professional boundaries are observed when working with clients, staff, and external bodies and to work within Code of Conduct. Promoting and ensuring the safety and wellbeing of self and others in line with our Safeguarding Adult and Children Policies, Health & Safety Policy, together with any other requirements aimed at keeping people safe from harm in their interaction with Refuge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policiesEssential Requirements: Extensive experience working with women and children who have been/are victims of domestic abuse Worked with vulnerable adults and children, including those with complex needs. Keeping written/electronic records and evaluations. DBS dated within the last 12 months or on the update serviceSupporting Futures Consulting acts as both an employer and an agency

Single Homeless Project has an opportunity for a Project Worker Complex Needs ???? to join our experienced and committed teams based in Lewisham. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker role: Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs. As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties. At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here. About you: You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker - we'd like to hear from you! Important info: Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified. A second stage interview will be arranged for suitable candidates in service in Lewisham. This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

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We're hiring: Senior SEO & Automation Manager.Permanent | 4 days in the office, 1 day remote.We're recruiting on behalf of our client, a fast-growing international education group, for a newly created Senior SEO & Automation Manager to join their Marketing team.This isn't a maintenance SEO role.You'

Hybrid - 2 days per week in Central London (near Waterloo).We are a specialist online bioscience publisher based in London, focused on the cutting edge of biomedical R&D.We are passionate about delivering high-value content in innovative digital formats and work with global technology clients.We hav

Customer Operations & CRM Specialist.Supporting our global online and retail operations across the UK, Europe and US.Nichebox is looking for a Customer Operations & CRM Specialist to join our growing E-commerce team, supporting our luxury fragrance brands, Clive Christian Perfume and Liquides Imagin

At Sciterion, we’re looking for strategic scientific thinkers who go beyond the data.People who instinctively ask: what does this evidence mean in practice, how will it influence clinical behaviour, and where can it have the greatest impact?.Do you want to lead, not just deliver? How will you shap

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced tr

Senior Corporate Lawyer – Flexible Consultancy – 10+ PQE.Are you a senior Corporate Lawyer looking for a more entrepreneurial, flexible and rewarding way of practising law?.We are currently working with an innovative, B-Corp accredited law firm that specialises in supporting start-ups, scale-ups

Collaborative leadership style, able to bring teams together around common goals and measurable outcomes.

Associate / Senior Building Surveyor Opportunity.INTEGA is a specialist building consultancy which offers its clients expert technical construction and property advice.We undertake work for some of the world’s largest companies across the UK and in Europe.We are currently looking for an Associate

Tech and AI Adoption Supervisor.Our client are a professional services firm going through a period of significant technological change, with a growing focus on secure, responsible and people-centric AI adoption.This role sits within our Tech & AI Adoption Team and offers the opportunity to combine h

If you need support in completing the application or if you require a different format of this document, please get in touch with.TCS London Office number 02031552100.Salesforce Senior Dev/Tech Lead.Salesforce Senior Dev/Tech Lead.We have an exciting role for you - Salesforce Senior Dev/Tech Lead.TC

Customer Analytics Manager | Luxury Retail | Central London/Hybrid | Competitive Salary.We are working on a great opportunity with a leading global luxury brand, who are hiring for a Customer Analytics Manager to join their growing team.Founded over 50 years ago, they have become one of the most rec

I have a requirement for an experienced Associate Planning Director to join one of the UK's leading Tier One contractors within their rapidly expanding Data Centre division.With over £1bn of secured work already in the pipeline, this is a rare opportunity to play a leading role in the delivery of s

I’m thrilled to be supporting a leading global children’s education charity, to find their Campaign Communications Manager, based in London, working an innovative, 4 day week.Do you have experience in and a passion for using campaigns to drive meaningful global change? Have you planned and deliv

Full-time | Monday–Friday, 9:30am–6pm.We’re a friendly independent estate agency based in Kilburn.We’re looking for a proactive full-time team member to help us build our social media presence from the ground up, while also providing versatile office and admin support.Creating and managing c

Employment Associate (3–5 PQE) London.Our client is a highly regarded London law firm with a strong reputation for delivering commercially focused employment advice to a diverse client base.Due to continued growth, the firm is looking to appoint a talented Employment Associate with between 3 and 5

ThirdWay’s vision is to bring together private and development capital to create inclusive and sustainable development.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.This is a hybrid role that has a requirement of working at least three

Our client is a well-regarded property management business with a portfolio that includes premium office and mixed-use buildings.They're looking for a Senior Surveyor to take ownership of a portfolio of predominantly multi-let central London offices and high-profile mixed-use schemes, working closel

Senior Mechanical Project Manager.Commercial New Build – Central London.Car Allowance + Travel + Bonus.A leading London-based M&E contractor with an annual turnover exceeding £400M is seeking a Senior Mechanical Project Manager to join their high-performing commercial new build division.Known for

Non-Contentious Construction Associate | NQ–3 PQE | Leading Legal 500 | Chambers, Spears & Legal 500 Ranked.Are you a Newly Qualified to 3 PQE Construction Solicitor with experience in non-contentious construction matters, looking to join a highly regarded, progressive Construction team where you'

This is a great opportunity to become the key Analytics Engineer within an early-stage data function, playing a defining role in how the organisation builds its lakehouse, models its core data, and shapes best practice for years to come.If you enjoy ownership, influence, and hands-on technical work