Train crew jobs in United Kingdom

Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

We’re on the hunt for an Experienced Part time Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

We’re on the hunt for an Experienced Floor staff to join our lively new openings crew at The Ferndale. Can you own the bar, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What You’ll Do: • Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey, • Anticipate needs, deliver polished service, and leave guests feeling special, • Stay cool and positive in a busy, high-energy environment, • Collaborate with the team to reflect our brand in every interaction, • Embrace learning and take on new responsibilities as you progress What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now!

Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

Job Opportunity at CraftBurger – Join Our New London Flagship Team CraftBurger is expanding, and we are thrilled to announce the opening of our new London branch – one of our most exciting and ambitious projects yet. As a fast-growing, established brand in the UK and abroad, we take pride in delivering top-quality smashburgers while creating an energetic and professional environment for both our customers and team. We are currently seeking hard-working, dedicated employees to join our kitchen crew. This role will include preparing, cleaning the kitchen and ect, employees who can work efficiently, and maintain high standards of service. Full training will be provided before opening to ensure every team member is prepared and confident in their role. Requirements: Male and Female applicants welcome (18 years and above). Previous hospitality or food service experience preferred. If you don’t have experience that won’t be a problem since we provide training. Strong teamwork, communication, and customer service skills. Positive attitude and commitment to excellence. At CraftBurger, this is more than just a job – it’s an opportunity to be part of something fresh and ambitious. With your hard work and our support, we aim to make this branch stronger, busier, and better than ever before. Together, we’ll create a space where the team can grow with the business and take pride in being part of a brand that’s expanding rapidly. If you’re ready to take on the challenge and be part of our flagship London team, we’d love to hear from you. Part-Time are available.

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

DOME is looking for a charismatic and kind Team Member (Back of house) to join our team! Each summer, we take large teams on the road across the UK — from Scotland down to the Isle of Wight — running experience-led food halls with our six in-house brands at some of the country's biggest and best-loved music festivals. What starts in London's street-food scene becomes a full season of life on the road alongside around 150 team members, moving city to city, building buzzing food spaces, and delivering high-energy service to huge crowds. Festival life is fast-paced and demanding, with long shifts and big volumes, but it's also hugely rewarding. You'll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and moments that turn into lifelong friendships. It's hard work, high adrenaline, and completely unforgettable — a season you'll still be talking about long after the final show ends. Our teams span six street food brands within an immersive, traveling food hall across two floors. Each quick-service food brand operates from its own converted kitchen unit and is run by a close-knit team of around 10 people. You'll be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team. The Role: • Unit Operations: Support the safe and efficient day-to-day running of the unit by following opening and closing procedures and maintaining clean, well-presented kitchen and work areas., • Product & Service: Deliver food to brand standards with strong menu knowledge, accurate product builds, and consistent quality and speed, while handling customer issues appropriately., • Compliance & Safety: Follow food safety, health & safety, training, and waste procedures at all times, supporting correct storage, preparation, and service., • Team & Communication: Work positively as part of the team, complete required inductions and training, follow absence procedures, and communicate clearly with supervisors and managers., • Stock, Costs & Systems: Follow par levels, portion control, and stock rotation, using company systems to reduce waste and support efficient operations. Benefits: • Growth, personal development and career opportunities in festivals and events, • Expert leadership and management training from some top providers, • Fun, friendly, casual and seriously experienced team, • Discount off food and drink at any of our events, festivals, pop-ups or restaurants, • Good quality uniform, • Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

We’re on the hunt for Experienced Bartenders to join our lively crew. Can you Pour pints, mix cocktails, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What You’ll Do: • Welcome guests at the bar, take orders with a smile, and ensure a smooth, memorable guest journey, • Anticipate needs, deliver polished service, and leave guests feeling special, • Stay cool and positive in a busy, high-energy environment, • Serve a range of drinks from pints to wines to a delicious cocktail menu, • Embrace learning and take on new responsibilities as you progress What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our bar, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

FOH & BAR CREW WANTED 🍔🍷 We're opening a new restaurant in Notting Hill and we're looking for great people to join us from day one. We're after waiters, runners, bartenders and all-round hospitality legends. You don't need to know everything. You do need to care. You might be a good fit if: • You like people, • You can keep your cool when things get busy, • You notice the little things, • You bring good energy wherever you go, • You enjoy great food, wine, music and hospitality, • You'd rather help a teammate than watch them struggle What you'll be doing: • Looking after guests, • Running food and drinks, • Making recommendations, • Creating a great atmosphere, • Being part of a team that genuinely enjoys working together What we're offering: ✨ Competitive pay + tips ✨ Staff food ✨ Training and development ✨ A genuinely lovely team ✨ The chance to be part of an opening from day one ✨ No corporate scripts, no fake smiles, no nonsense We're building a restaurant with exceptional burgers, great wines, beautiful design and hospitality that feels natural rather than rehearsed. When you apply, tell us a bit about yourself. What are you into? What do you do when you're not working? Favourite restaurant? Hidden talent? Weird hobby? Feel free to share your Instagram too — we like hiring humans, not just CVs. NOTTING HILL | OPENING SOON FOH & BAR CREW

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: Passionate about delivering outstanding, guest-first service A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality) Thriving in a high-energy venue with a fun-loving, supportive team Keen to grow and develop within a fantastic, award-winning company Ready to level up and build your career in a rapidly expanding, versatile business What You’ll Do: Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey Anticipate needs, deliver polished service, and leave guests feeling special Stay cool and positive in a busy, high-energy environment Collaborate with the team to reflect our brand in every interaction Embrace learning and take on new responsibilities as you progress What's in it for me: Competitive rate per hour + tronc - Cha-ching!! Work for a Times Top 100 Companies to Work For Clear pathways for training and career advancement—your growth matters! Discounts across all our pubs, bars, and restaurants—treat yourself! Work with the freshest seasonal produce—bring those flavours to life! Company and team trips, regular socials and incentives—let’s explore! Experience a lively, family-oriented atmosphere—where fun meets food! Complimentary meals during your shift—because who doesn’t love a good bite? Employee Assistance Programme (EAP) for your wellbeing—your happiness counts! Fantastic referral scheme with rewards of up to £1000—bring your friends! Celebrate your birthday with a day off on us—party time! Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

Job Description: Position Type: Two-Person Crew (Driver & Porter or Two Drivers) - Must Have Your Own Crew Member When Applying Applications must be submitted as a team of two individuals—either one driver + one porter or two qualified drivers. About Us We pride ourselves on delivering excellent customer satisfaction. What You’ll Do (As a Crew) Deliver heavy appliances such as washing machines, fridge-freezers, and other electrical appliances. Unpack and inspect items and take photos upon delivery. Install appliances (“Wet Connections”) – full training provided. We Will Provide (per Crew) Mercedes Luton van Hand-held terminal Fuel card Uniform and other daily essentials Insurance cover for the driver (see requirements below) All items must be returned to the depot at the end of each day. Daily Duties Inspect your vehicle using our Samsara app Load your vehicle safely Transport appliances to customers’ properties Uninstall existing products when required Install new appliances in accordance with industry regulations Bonuses & Additional Earnings Daily 5★ Performance Bonus: £27.50 per day after completing 30 routes (up to £660 extra per month) Tips Who Can Apply UK residents with the right to work Teams of two: one driver + one porter, or two drivers Applicants must apply together and will be assessed as a unit What You Will Need (per Role) Both Crew Members: Great customer-service skills Desire to go the extra mile and strong resilience Driver: Valid UK driving licence (clean for at least 1 year) No more than 6 penalty points and no drink/drug driving convictions Aged 21 or over Porter (if not a second driver): Physically able to lift very heavy products up/down stairs Aged 18 or over Future Development Successful crews will be progressed toward becoming fully qualified electrical appliance installers, with both in-class and on-the-road training. Training Paid training for both crew members (6 days total; paid on completion of all days). Pay Schedule Weekly pay on Fridays Two weeks in advance initially, then weekly thereafter Summary As a cohesive two-person crew, you’ll be jointly responsible for transporting, unloading, and installing electrical appliances while delivering exceptional customer service. Your combined skills will ensure timely deliveries, safe handling of heavy products, smooth installation preparation, and a top-tier customer experience. Join us to provide quality service and advance together toward roles as electrical appliance installers and supervisory positions. Job Types: Full-time, Part-time, Permanent Starting Pay: Mondays: £13.00 ph Tuesday–Friday: £12.50 ph Weekends: £13.50 ph Expected Hours: 32–72 per week Benefits: On-site parking Progression to preferred supplier rates (£17–£19 ph) Further progression into driver supervisor roles Schedule: Monday to Friday Weekend availability (at least 2 weekends per month, or one day each weekend) Application Questions Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role. This job involves very heavy lifting—do both of you deem yourselves physically able? Driver applicants: Do you hold a valid UK driving licence (clean for ≥1 year, ≤6 points, no drink/drug convictions, aged ≥21)? This role is a subcontractor position; you’ll handle your own taxes. Are you comfortable proceeding on that basis? Are you willing to work at least two weekends per month (or one day of each weekend)? Can you both commit to delivering a 5★ customer experience, regardless of circumstances? Job Types: Full-time, Part-time, Permanent Benefits: On-site parking Application question(s): This job involves very heavy lifting, do you deem yourself physically able? This role is a subcontractor role with pretty much guaranteed work, but you will be responsible for paying your own taxes. Are you ok to proceed on this basis? We want candidates that are willing to work on weekends too. At least 2 weekends per month, or 1 day of each weekend per month. Are you willing to work on weekends? Customer service is everything to us, so we only want the best candidates that are willing to go the extra mile to provide an exceptional customer experience. Are you able to deliver a 5* service to all of our customers, regardless of how difficult a situation can become? Are you a minimum of 23 years old with a clean UK drivers license for a minimum of 1 year, with no previous drink or drug convictions, and no more than 6 points? Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role? Work Location: In person Reference ID: DRIBASPB

We have a full-time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: We’re looking for an energetic, hands-on Supervisor to help lead our fast-paced restaurant team. As a key member of the management crew, you’ll ensure every shift runs smoothly — delivering great food, excellent service, and a clean, friendly environment. WHEN? The earliest shifts start at 8am and the latest shifts end by 11:30pm. THE ROLE: You will be supporting the manager to lead the team in handling very busy quick paced services in our street food kitchen. We are a small team and you will be trained to work in all aspects of food preparation and front of house service in addition to your supervisory role. Key Responsibilities • Supervise daily restaurant operations and team performance, • Lead and motivate team members to deliver top-quality customer service, • Ensure food safety, hygiene, and company standards are consistently met, • Handle inventory checks, and stock ordering, • Support training and development of new team members, • Deal with customer queries or complaints professionally and efficiently, making sure every customer leaves happy About You • Previous experience in a supervisory or team leader role in food service or hospitality., • Strong communication and leadership skills, • Ability to work under pressure and stay positive during busy periods, • Reliable, punctual, and hands-on attitude, • Flexibility to work evenings, weekends, and holidays as needed WHAT WE OFFER: Training and development within a positive dedicated team. Work / life balance Growing Independent business with potential for career progression Quality product and company values Free meal on shift HOW MUCH? The hourly rate is £15 per hour while on training and will increase to £16 when fully trained.

About us Fare Restaurant is a small business in London. We are social, customer-centric, fun, and our goal is to Deliver great food and service in a relaxed environment. We like to look after our team as a small family business. We like hard workers and fast learners as we look to build a team that respects and enjoys working together. If you are that person then apply here and join our crew.. Our work environment includes: • Food provided, • On-the-job training, • Lively atmosphere We are looking for a Server / FOH Team Member, Part-Time (20 hours) to join our team and provide excellent customer service to our guests. If you have previous experience working in a restaurant or hospitality environment, we encourage you to apply. Responsibilities: • Greet guests, • Take food and drink orders, • Serve food and drinks, • Handle credit card transactions, • Bus tables and clean dining area, • Sanitize work areas, • Bartender experience preferred, but not required Requirements: • Basic math skills, • Excellent guest service skills, • Ability to work in a fast-paced environment, • Ability to stand for long periods of time, • Ability to lift up to 25 pounds, • Ability to work in a team environment, • Previous experience working in a restaurant or hospitality environment is preferred, but not required Benefits: • Flexible scheduling options, • Opportunities for career advancement within the company If you are interested in joining our team as a Server / FOH Team Member please submit your application today! Job Type: Part-Time (20 hours) Pay: £12.71-£13.71 per hour Additional pay: • Tips Benefits: • Staff discount, • Pension Scheme, • Sundays Off Schedule: • 8 - 12 hour shift, • Holidays, • Monday to Saturday, • We are closed Sundays, • Night shifts, • Weekend availability Work Location: In person

Join Our Team at Goods Office – Café/Bar/Restaurant in Stroud Green We’re looking for a driven and energetic team player to join our friendly crew at Goods Office – a vibrant café by day and relaxed restaurant by night, located in the heart of Stroud Green. This is a great opportunity to be part of a supportive team with a flexible working rota. What you’ll do: • Working with our kitchen team during busy shifts, communicating with front of house for a smooth service, • Follow prep lists, manage stock, and maintain a clean, organised kitchen, • Operate the till and serve customers with a smile, • Occasionally make coffee and drinks (training provided), • Take pride in delivering excellent customer service Who you are: • Positive, can-do attitude, • Comfortable working in a fast-paced environment, • Keen to learn – we provide full on-the-job training Perks: • 50% off all food and drink, • 25% off for family and friends when dining with you, • Supportive team, good vibes, and real career potential Interested? Send us a message with your CV – we’d love to hear from you!