Multi Modal Operations Manager
5 days ago
Egham
Our client, a freight forwarder is looking for a Multi Modal Operations Manager to join their office in Egham. The post-holder will be responsible for: • Managing day-to-day multimodal freight operations across air, road and sea, including owning jobs from start to finish, including;, • quoting,, • raising files,, • completion of jobs- including Customs,, • arranging transport,, • ensuring both the file and BoxTop system are fully up to date with all relevant information, including accrual of all costs, prior to final billing,, • Planning and optimising freight routes to balance cost, speed, and reliability, • Overseeing relationships with carriers, freight forwarders, customs brokers, and third-party logistics providers (3PLs), • Ensuring compliance with UK and international customs regulations, including HMRC requirements, import/export controls, and where relevant, IATA or IMO rules, • Managing freight documentation, • Monitoring KPIs such as on-time delivery, cost per shipment, cargo damage rates, and carrier performance, • Identifying and managing risks including delays, capacity constraints, and geopolitical disruptions, • Driving continuous improvement across processes and systems Person Specification Essential: • Demonstrable experience in freight, logistics, or supply chain operations, ideally across more than one transport mode., • Experience in negotiating contract rates with shipping lines and merchant hauliers for containerised deliveries., • Experience with using ASM Sequoia, CNS & Destin8 systems and various customs procedures., • Strong knowledge of UK and international customs and trade compliance., • Experience managing third-party carrier and supplier relationships., • Commercial mindset with the ability to negotiate rates and manage freight budgets., • Strong problem-solving ability in a fast-moving, time-sensitive environment., • Ability to proactively identify and resolve problems Desirable: • A strong existing client portfolio, • Minimum 5 years’ experience in ocean freight imports, • Experience with using BoxTop/Descartes, not essential but preferred, • Familiarity with dangerous goods regulations (ADR, IMDG, IATA DGR)