User researcher jobs in United Kingdom

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___and ___. Oliver Wyman is seeking a Principal Researcher, Human Insights to join our Quotient team in London. Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance Our Quotient Team is seeking a Principal Researcher to serve as a core contributor within the Product Strategy team, providing deep, evidence-based understanding of end users and human behaviour to inform firm-wide product, capability, and AI strategy. This role is a hands-on human insights research expert responsible for executing complex research initiatives and translating findings into clear, decision-ready insights that shape product concepts, strategy narratives, and leadership discussions. The Principal Researcher ensures that product and capability decisions are grounded in rigorous research and strong end-user empathy Key responsibilities will include: • Designing and executing market, qualitative, and quantitative research to inform product and capability strategy, • Conducting surveys, interviews, diary studies, desk research, and behavioral research, • Synthesizing qualitative and quantitative data into clear, decision-grade insights, • Developing personas, archetypes, and behavioral frameworks reflecting real user contexts, • Contributing directly to strategy decks and leadership materials with evidence-based insights, • Translating research findings into implications for product concepts, initiatives, and prioritization, • Maintaining deep end-user focus, consistently stepping into the shoes of consultants and practitioners, • Partnering with Product Strategy, Design, and Product teams to embed insight early in decision-making Who we are looking for… • 8+ years of experience in user research, consumer insights, human-centered research, or behavioral research, • Proven experience conducting both qualitative and quantitative research independently, • Demonstrated experience with surveys, diary studies, interviews, synthesis, and behavioral analysis, • Experience developing personas, archetypes, and behavioural insights to inform strategy or product work, • Experience working in or alongside product strategy, design, consulting, or technology teams preferred in a professional services environment, • Advanced qualitative research execution and synthesis, • Survey design and applied quantitative analysis, • Research documentation and insight storytelling, • Familiarity with research and collaboration tools (survey platforms, Miro/Mural, presentation tools) Additionally, you’ll be: • End-user obsessed, with strong empathy and curiosity about human behaviour, • A highly analytical and structured thinker, • A compelling communicator, comfortable shaping executive-level decks and narratives, • Independent and proactive, able to drive research activities end-to-end, • Collaborative in working style across strategy, design, and product teams, • Able to work effectively in a team-oriented environment and to navigate and excel in a complex, matrix organization, and relate successfully to a variety of people. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. ___ Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Job Title: Design Intern, Shoes Department: Design Reporting to: Head of Shoes Design Location: London Please include your portfolio along with your CV when applying. About working for Jimmy Choo: Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represents fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. Key Responsibilities and Duties: • To assist designers in researching design ideas following design brief and brand profile, • Prepare design presentations with team, • Support design ideas by providing CAD illustrations when necessary, • Report and work closely with designers to develop collections, • Communicate and coordinate with other teams (Accessory/Merchandising) on material and collection collaborations, • Organize and set up Technical Sheets / documentation per collection, • Update and administrate collection overview documents, • Attend design meetings, merchandising meetings and other relevant meetings related to design, product and commercial reporting as required, • Administration of collection to sample stage (designated part of the collection), • Support and assist designers through the development of collections, • Maintain and update material information as collection develops, • Communicate and manage development, • Develop and execute technical drawings to support design ideas under instruction from designers, • The use of Photoshop and Illustrator to communicate design ideas in the collection, Skills, Experience and Qualifications • A recent Footwear Design Degree or equivalent, • Previous work experience of working in a similar role is preferred but not essential, • Confident user of Mac OSX, • Confident user of Adobe Photoshop and Illustrator, with procreate a bonus, • Understand a ‘collection line plan’, • Confident user of CAD, • Full understanding of technical shoe terminology, • Team player, • Able to communicate clearly with all levels, • A desire to drive and achieve goals, • Confident researcher, • Passionate about the brand and industry, • Capable of liaising with all levels of management in a professional manner Characteristics Required: • Able to translate the Jimmy Choo aesthetic into appropriate product, • Excellent sense of style and colour with regards to colour combination and material, • Excellent organisational, time management and presentation skills, • Positive “can do” attitude and keen to learn At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

SENIOR UX RESEARCHER - SC Clearance Required 💰500-600pd DOE 📍HYBRID/LONDON (2 days onsite) 👀 Must have active SC Clearance 👩🏻 💻Designing Services that protect National Security The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This is not a “pure research” role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure insight feeds strategy, not just validation. What you'll be doing • Leading end-to-end research across Discovery, Alpha, Beta, and Live phases, • Running interviews, usability tests, contextual research, and surveys, choosing the right method for the job, not the handbook, • Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they say, • Turning research into action: journey maps, pain point summaries, user needs, problem statements, priorities, • Helping teams test ideas early - prototypes, content, flows, concepts before they harden into code, • Facilitating workshops, playback sessions, and cross-team alignment - keeping everyone close to the why, not just the what, • Supporting inclusive research practices - meeting GDS and WCAG standards and designing with, not just for What we’re looking for • 8+ years of hands-on research experience across complex digital services, • Proven experience of planning, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases, • Proven experience leading research in agile teams (public sector a big plus), • Strong portfolio or case studies that show how your work led to better decisions and outcomes, • Confident working with both qualitative and quantitative methods, • Clear communicator who can land insights with stakeholders at every level, • Experience working to GDS standards, including assessments and service patterns, • Deep understanding of inclusive design and accessibility (WCAG 2.2), • Comfortable mentoring and leading research in multi-disciplinary teams, • Experience with service blueprinting or integrating research into policy and ops is a bonus, • SAAS/Salesforce background? That’s a nice-to-have, • Must have active SC clearance The mindset You take ownership. You’re not afraid to challenge assumptions. You bring energy, clarity, and craft to your work. You advocate for users even when it's hard, and help others do the same. You’re delivery-minded, not just theory-led. If you’re looking to do meaningful research that shapes services people depend on - and to do it in teams that respect the role of design - you’ll fit right in. 🫵 Join us and help shape the future of digital public services! At Pixelated People, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your age, ability, background and identity — are things that we celebrate and support.

User Researcher Up to £570 Per Day. We are partnering with a leading technology organisation delivering user-focused digital products and are seeking an experienced User Researcher to join their team.

We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. Proven experience as a User Researcher within GDS or UK public sector projects.

Senior User Researcher / Lead User Researcher / User Researcher / User Research Manager. Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects.

Senior User Researcher / Lead User Researcher / User Researcher / User Research Manager. Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects.

SC Cleared User Researcher (Mid-Senior) - Central Government (Contract).

We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. Alignment with DDaT Senior User Researcher standards.

A Top Tier IT Consultancy are on the search for Senior User Researchers for a permanent position to get involved with some exciting projects!. On behalf of our client, a global IT consultancy leader, we are seeking User Researchers for permanent positions. Work closely with Product Managers, Designe

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract.

User Researcher - Public Sector Digital Transformation. As a User Researcher, you'll plan and conduct research that uncovers deep insights into user behaviours, contexts and pain points.

User Researchers at EO, HEO and SEO level. As a User Researcher, you'll help ensure services are designed around the people who use them.

As an Interaction Designer, you will play a pivotal role in our mission to improve customer acquisition and optimize onboarding journeys. You will work closely with a Content Designer and a Design Researcher, collaborating daily with Product Owners and Engineers to shape solutions that meet user ne

User Researcher (Mid-level & Senior).

An established UK digital consultancy is looking to appoint a.The organisation combines data-informed insight, human-centred design and modern engineering practices to help organisations solve complex challenges and deliver services that work effec.

We are looking for a Lead UX Researcher to shape the future of our platform and products and champion human-centred design. Mentor Researchers, designers and embed best practices across the product organisation. Online interview and talk through a User Research case study with the Head of Product De

A leading consultancy in the UK is seeking a Senior User Researcher to join their team on a contract basis.

SC Cleared User Researcher (Salesforce).

A leading technology firm in London is seeking a User Researcher to enhance user-centred practices.You will conduct and supervise user research while ensuring inclusivity and strategic insight in project delivery.The ideal candidate has over 4 years of user research experience and is fully eligible

Carry out user research and supervise and develop other user researchers to assure and improve research practice.

A leading creative agency in London is seeking a Senior User Researcher to shape the user experience of their GenAI-powered marketing platform.

SC Cleared (or clearable) User Researcher.

WPP is the creative transformation company.We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients.We operate

App researchers in further development of their research skills and expertise, stepping in and collaborating directly with researchers where hands-on support is identified / required. Sign in to set job alerts for “User Researcher” roles. User Researcher - Participants - 12 month FTC.

Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided). Join to apply for the Senior Quantitative User Experience Researcher (Frontend) role at Agoda. Experience with qualitative and user-centered design methods (interviews, diary studies, observation, think-a

Ideal candidates are experienced in design research, have a background in architecture or related fields, and are committed to enhancing user experiences through innovative methodologies.

As a user researcher, you will plan, design, and carry out research activities to inform the design of government services.

Planning and leading user research activities to ethical standards to understand user needs and behaviours and align with project goals. Effectively communicating user research findings to your team and the wider organisation to influence decision-making. Effectively communicating and advocating UCD

A government agency in the UK is looking for a User Researcher to plan, design, and execute research activities aimed at enhancing the design of government services.The ideal candidate will utilize various user research methods and communicate insights to influence service design effectively.This mi

A leading creative transformation company in London is seeking a Senior User Researcher to enhance the user experience of a GenAI-powered marketing platform.This role involves key responsibilities in research strategy, insights gathering, and collaboration with product teams to drive user adoption a

We are looking for a UX Researcher to join our team and implement various UX designs into our programs and computer systems based on the need of users to ensure customers have an enjoyable experience when using our products. UX Researcher responsibilities include conducting user research and working

Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recr

User Researcher (SC Cleared) - Consultant - Digital Excellence.

A specialist consultancy is looking for a SC Cleared User Researcher with Salesforce experience for a remote role with occasional travel to London.

Service Designer – Corporate Transformation. Service Designer / User Researcher. Get notified about new Service Designer jobs in.

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Mic

The research findings inform product design, user experience, product direction, and market strategy. Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, usability testing, etc. Drive core research outputs used by product teams to inform desig

A leading lottery operator in the UK is looking for a Senior User Researcher to enhance player experiences through rigorous user testing and research methodologies.

Whether working as a UX Designer, a Lead UX/Service Designer or a User Researcher, you will be expected to apply User-Centred Design (UCD) methodologies across all phases of delivery—from research through to implementation—ensuring alignment between user needs, business objectives, and technical

Shaping products that genuinely connect with people takes more than clever design; it takes insight.This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out.Ready to lead the future of AI? A globall

Familiarity with GDS service design standards and accessibility best practices.

A government agency in the UK is seeking a User Researcher to lead and plan user research activities while ensuring ethical standards.