User researcher jobs in Reino Unido

SC Cleared User Researcher - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £550 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a Mid-Senior level SC Cleared User Researcher to support a UK Central Government department on a complex digital delivery programme. This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions. The Role You will lead and deliver user research across one or more services, ensuring user needs and insights are at the heart of decision-making. You will work closely with designers, product managers, policy teams, and engineers to shape services that meet real user needs and government standards. Key responsibilities include: * Planning and delivering qualitative and quantitative user research across discovery, Alpha, beta, and live * Selecting and applying appropriate research methods, including interviews, usability testing, surveys, and field research * Synthesising research findings into clear, actionable insights * Communicating evidence effectively to multidisciplinary teams and senior stakeholders * Advocating for user needs throughout the delivery life cycle * Supporting design and product decisions through continuous research and testing * Ensuring research meets GDS standards and ethical guidelines * Contributing to service assessments and assurance activities About You Essential experience: * Active UKSV SC clearance * Proven experience operating as a User Researcher at mid-senior level * Experience delivering user research within UK Central Government or similarly regulated environments * Strong knowledge of GDS research standards and the Service Manual * Experience working within agile, multidisciplinary teams * Confidence engaging and influencing senior stakeholders * Comfortable working remotely with occasional onsite attendance Nice to Have: * Experience mentoring junior researchers * Familiarity with accessibility research and inclusive research practices * Experience working closely with policy, operational, or frontline teams * Exposure to complex or high-risk service environments Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

User Researcher - Central Government - Remote/London - £450/day (Inside IR35) - Contract via Umbrella Company We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role You will lead and coordinate user research activities, ensuring evidence-based insights inform service design and strategic decisions. Acting as a senior practitioner, you will guide teams on best practice, advocate for user-centred approaches, and influence stakeholders to deliver services that meet user needs. Key Responsibilities * Lead user research programmes, ensuring alignment with organisational goals. * Conduct and synthesise complex research, delivering actionable insights for service design. * Set and maintain high standards of research quality, ethics, and accessibility in line with GDS guidance. * Advise stakeholders and ensure research findings are applied effectively. * Apply inclusive research practices, representing diverse users and meeting accessibility standards. * Operate effectively in secure, collaborative government environments. * Work within agile teams, adapting methods to product complexity. * Support and mentor junior researchers to foster a culture of research excellence. Essential Experience * Senior-level user research experience in the public sector, ideally with multiple Central Government roles. * Expertise in GOV.UK User Design & User Research, and the GOV.UK Design System. * Proven ability to lead complex research programmes and translate findings into strategic insights. * Strong stakeholder management, communication, and influencing skills. * Comfortable working remotely with occasional London travel. Desirable * Experience mentoring or leading a research community of practice. * Familiarity with government digital services and agile product delivery. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams to ensure services meet user needs and comply with GDS standards. Essential Skills & Experience • Proven experience as a User Researcher within GDS or UK public sector projects, • Strong knowledge of the GDS Service Standard and service assessments, • Experience running usability testing, interviews, surveys, and workshops, • Ability to communicate insights clearly to varied audiences, • Plan and conduct user research across the service life cycle (discovery, Alpha, beta, live), • Use a range of qualitative and quantitative research methods, • Translate research findings into clear, actionable insights, • Collaborate with designers, product managers, developers, and stakeholders, • Ensure research aligns with GDS Service Standard and best practice Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Contract: Outside IR35 Rate: Up to £600 per day Start: 9th March (2 Month contract, possible extension) Location: Hybrid - occasional onsite (Richmond/Kingston) Overview We are seeking an experienced Solutions Architect to support a major Electronic Patient Record (EPR) digital transformation within the NHS. The role focuses on designing and implementing technical solutions for changes already identified by a Business Analyst and User Researcher, with strong experience in Oracle Health platforms. You will translate validated business and user needs into secure, scalable, and compliant solution designs, working across clinical, operational, and technical stakeholders. Key Responsibilities * Own solution architecture for defined changes within the EPR transformation programme * Translate BA and User Researcher outputs into clear, implementable technical designs * Design and assure solutions using Oracle Health and integrated NHS systems * Ensure alignment with NHS digital standards, security, and data governance * Produce architecture artefacts (HLDs, LLDs, integration and data flow diagrams) * Support delivery teams through implementation, managing risks and dependencies * Provide technical assurance and architectural oversight in a live clinical environment Essential Experience * Proven Solutions Architect experience on large-scale NHS digital programmes * Strong hands-on experience with Oracle Health (eg EPR/clinical systems) * Experience working on or alongside EPR implementations * Knowledge of NHS architecture standards and integration patterns * Comfortable working from pre-defined requirements rather than gathering them * Excellent stakeholder management and documentation skills Desirable * Experience within acute, mental health, or community NHS Trusts * Knowledge of interoperability standards (eg HL7, FHIR)

You'll bring insight, structure and challenge, influencing decisions at the right level depending on grade.

Theyre seeking a motivated and detail-oriented UX/UI User Researcher to support the design and research of their mobile-first products.

We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. Alignment with DDaT Senior User Researcher standards.

Senior Level User Researcher - Will Suit a User Researcher with extensive Public Sector Experience - Ideally having worked on multiple roles within Central Government. We are looking for an experienced User Researcher to support our Central Government department.

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract.

Ability to mentor other User Researcher(s).

SC Cleared User Researcher (Salesforce) 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) Key Responsibilities: Conduct generative user research to gather insi

We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. Proven experience as a User Researcher within GDS or UK public sector projects.

User Researcher Up to £570 Per Day. We are partnering with a leading technology organisation delivering user-focused digital products and are seeking an experienced User Researcher to join their team.

User Researcher (Mid-level & Senior).

SC Cleared User Researcher (Mid-Senior) - Central Government (Contract). This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions.

Role: User Researcher Rate: £400-450 p/d (Via Umbrella) Location: Fully Remote Duration: To be discussed Contract Role- Inside IR35 Start: ASAP We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. Ess

User Researcher - SC Cleared - remote - £450 - £550 per day (inside IR35) My client is looking for a User Researcher who has extensive experience in the Public Sector, and with Government Digital Services (GDS). As a User Researcher we need someone that has experience in understanding and applying

We are looking for an experienced User Researcher to join a government digital delivery team.

About The RoleJob level:9Deadline for applications:11:59pm on Saturday 28th February 2026As a Senior Design Researcher at TPXimpact, you will help lead and deliver design research within our client teams.

A leading digital consultancy in the UK seeks two User Researchers (mid-level and senior) to design and deliver user-centred digital services. Successful candidates will work in agile teams, advocating for users, and mentoring others in the process.

Sign in to set job alerts for “User Researcher” roles. As a lead user researcher for GOV. App researchers in further development of their research skills and expertise, stepping in and collaborating directly with researchers where hands-on support is identified / required.

As a User Researcher, you will plan, design, and carry out research activities with users that help teams get a deep understanding of the end users. You can collaborate with user researchers to understand your users and their needs and to test your designs to ensure usability and accessibility. You

User researchers design, plan and conduct research into what people need from a service and produce recommendations for user‑centred service design. Line manage user researchers and advise other colleagues how to get the best from user research. Proven experience of championing user research / use

Join to apply for the Senior Quantitative User Experience Researcher (Frontend) role at Agoda. Experience with qualitative and user-centered design methods (interviews, diary studies, observation, think-aloud usability testing, etc. Senior Quantitative User Experience Researcher (Frontend) (Bangkok-

A government agency in the UK is looking for a User Researcher to plan, design, and execute research activities aimed at enhancing the design of government services.The ideal candidate will utilize various user research methods and communicate insights to influence service design effectively.This mi

Croydon, Manchester or Sheffield (hybrid with 60% office attendance).

I'm working with a consultancy who have multiple User researcher short-term / part-time roles open at the moment.

You will co-create and scale our user research practice—capturing deep insights into user behaviours, needs, pain points, and emerging habits—to influence product direction, drive behavioural change, and ensure the platform is intuitive, efficient, and widely adopted. Act as a strong advocate fo

A leading technology firm in London is seeking a User Researcher to enhance user-centred practices.

This hybrid role focuses on user research for public sector digital transformation projects, requiring strong experience in Discovery and Alpha phases.

Carry out user research and supervise and develop other user researchers to assure and improve research practice.

Quantitative Researcher: Europe Tactic Specialist - Two Sigma Securities UK. User Experience Researcher III - Mixed Methods. Our partner is now expanding their Machine Learning division and seeking exceptional researchers to join their teams in London and Dublin.

I'm working with a consultancy who have multiple User researcher short-term / part-time roles open at the moment.

We are looking for a Lead UX Researcher to shape the future of our platform and products and champion human-centred design. Mentor Researchers, designers and embed best practices across the product organisation. Online interview and talk through a User Research case study with the Head of Product De

Develop and champion a deep understanding of our users: Create and maintain user personas, journey maps, and other research artefacts to communicate user needs and behaviours to the wider team. Define approach: Based off the objectives shared, plan, design, and facilitate a range of user research ac

We're looking for a User Researcher to join Nest's Customer Experience team and help shape the future of our products and services.

A leading lottery operator in the UK is looking for a Senior User Researcher to enhance player experiences through rigorous user testing and research methodologies.

User Experience Researcher (Bangkok-based, Relocation provided). As a Design Researcher, you will work under the direction of the Hugo Director to create data-driven solutions, conduct visioning workshops, and foster innovative research that adds value to our projects and clients. Get notified about

A technology company in the UK seeks a User Researcher to join their Customer Experience team.The position involves leading research throughout the customer lifecycle using diverse methods and collaborating with various teams to inform product design.Responsibilities include creating research report

User Researcher (Mid-level & Senior). Mentoring junior researchers (senior role).

A leading digital services provider in London is seeking a senior consultant in user research to lead Agile teams and advise clients on user-centric design. In this role, you will champion user research methodologies, manage teams, and ensure services meet user needs. Ideal candidates will possess e

A leading creative transformation company in London is seeking a Senior User Researcher to enhance the user experience of a GenAI-powered marketing platform. This role involves key responsibilities in research strategy, insights gathering, and collaboration with product teams to drive user adoption

Service Designer / User Researcher. Get notified about new Service Designer jobs in. Service Designer – Corporate Transformation.

BAE Systems Digital Intelligence are expanding our User Experience team and are seeking a dynamic, experienced UX Designer with a enhanced DV clearance. Whether working as a UX Designer, a Lead UX/Service Designer or a User Researcher, you will be expected to apply User-Centred Design (UCD) methodol

Lead user research activities across Discovery and Alpha. Hands‑on Discovery and Alpha experience is essential. This role requires proven experience working in Discovery and Alpha phases, delivering actionable insights that shape user-centred services from the ground up.

Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recr

Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, usability testing, etc. Senior User Experience Researcher (Bangkok-based, Relocation provided). Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting o

As part of the Change and Enablement team, we need a Senior User Researcher to work closely with our users, helping to understand what they need in order to inform the strategic product decisions we make. We are looking for a Senior User Researcher to play a central role in shaping the user experien