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About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

ABOUT US Since launching in 2014 with the creation of the first shelf-stable cold brew, Minor Figures has focused on creating innovative, plant-based products for a more delicious future. Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world, and our full line-up of products is available in thousands of stores across four continents. Minor Figures has been B Corp Certified since 2022. We are growing rapidly and have ambitious plans to expand our reach across grocery and wholesale, as well as independent retail channels. We are looking for curious, commercially sharp individuals who can build relationships, drive growth and help us take Minor Figures to the next level in grocery and wholesale. If you are passionate about food and drink, and ready to make an impact, we would love to hear from you. ABOUT THE ROLE As our grocery and wholesale National Account Manager, you will take ownership of our wholesale and grocery channel across the UK, managing existing relationships and unlocking new opportunities to drive growth. You will work with national and regional wholesalers, delivered wholesale groups, and buying groups to grow sales and distribution across the independent retail and foodservice landscape. You will work closely with our Sales, Marketing and Operations teams to build strong joint business plans, deliver account targets and activate campaigns that resonate with our customers. This is a high-impact role for someone who loves working with a wide range of partners and thrives on developing lasting relationships. WHAT YOU’LL BE RESPONSIBLE FOR Although no two days will be the same, your main responsibilities will include: • Own and manage the P&L for all wholesale & grocery accounts in the UK., • Build and manage relationships with key wholesale & grocery customers, including national and regional grocery & wholesalers, delivered wholesalers and buying groups., • Deliver distribution gains and maximise opportunities for NPD listings and core range expansion., • Develop and execute joint business plans with key grocery & wholesale partners., • Lead promotional planning and activation, including price promotions, incentives and marketing campaigns., • Track and analyse account performance, providing regular insight and recommendations to optimise results., • Identify and open new grocery & wholesale customers to expand Minor Figures’ distribution footprint., • Collaborate with internal teams on demand planning, forecasting, marketing, operations and supply chain., • Represent Minor Figures at key trade shows, events and customer meetings. ABOUT YOUR TEAM You will report to the Head of Grocery UK & Ireland and work alongside colleagues in Grocery, E-commerce, Operations and Marketing. You will also liaise with our International Sales team to align strategies where relevant. Our team works flexibly and remotely but stays closely connected. We are passionate about coffee, sustainability and making plant-based products that stand out in the market. You will be encouraged to take ownership of your accounts and make your mark. ABOUT YOU We are looking for a commercially minded relationship-builder with a passion for wholesale & grocery and independent retail. Ideally, you will have: • Proven experience in grocery & wholesale account management, national accounts or a similar commercial role within the food and drink sector., • Strong understanding of the UK wholesale & grocery landscape, including delivered wholesale, cash & carry, and buying groups., • A track record of growing distribution and delivering sales targets., • Strong negotiation and relationship-building skills., • Good commercial acumen with experience managing P&Ls, trade investment and pricing., • Excellent organisational and project management skills., • Analytical skills to interpret sales data and market trends., • A proactive, self-starting attitude with a collaborative approach to teamwork., • Confidence to manage multiple priorities and work independently. WHAT’S IN IT FOR YOU We know a great job is about more than salary. You will benefit from: • 25 days of annual leave plus bank holidays (with up to 5 days carryover), • One additional day off to protest, volunteer or attend a demonstration, • Health insurance through EquipsMe, • Calm app membership for you and your family, • Enhanced parental leave policy, • Pension scheme (NEST), • Option to invest in Minor Figures shares, • 30% staff discount, • Vegan lunch and snacks when in the office, • Cycle to work scheme YOUR COMMITMENT This is a UK-based role with flexible working. Some travel will be required for customer meetings, trade shows and team events. Core working hours are 9.00am to 5.30pm, with flexibility based on business needs. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION At Minor Figures, everyone is welcome. We are committed to creating an inclusive and diverse workplace where everyone can thrive. We hire based on talent and contribution, and we celebrate individuality and difference. WHAT’S NEXT If this sounds like the role for you, send us your CV and a cover letter telling us why you are excited about working with Minor Figures and what you can bring to this role. We would love to hear your story and what makes you a great fit. FOR RECRUITMENT AGENCIES: We value the impact & work recruitment agencies have & do. We have people that have worked within & relied heavily on the support of agencies in their career. That said however, we’d really appreciate it if we didn’t receive any unsolicited or out of the blue applications.

We are looking for a Product Manager to join our London team on a 12-month FTC. We are searching for someone with a passion for beauty who is commercially minded and consumer focused to manage multiple brands and deliver an innovative, trend led product range. You will be responsible for delivering end to end new product development process, from ideation to final approval for multiple brands. The ideal person will bring strong project and team management skills to establish NPD timelines and develop of a junior team. Finally, you’ll be someone who embraces Revolutions dynamic culture of executing with speed and quality while thriving in an entrepreneurial environment and being comfortable with collaboration across all parts of the business. What you’ll do: • Expert product management of multiple brands or categories of the business., • Consumer led vision. Ensuring all products and ranges are developed and launched in line with brand standards., • Focused on delivering end to end brand product strategy for all consumer touch points. Understands the different needs of social, digital & retail but delivers commercially viable products which increase profitability for the business., • Working with Product Director, Brand and Commercial teams to range build innovative, trend led product range in line with commercial go to market plan., • Consumer focused, understands the evolving needs of the consumer with the brand. How they interact, communicate, behave, and buy. Feeding in insights and working closely with brand, commercial, trade marketing and social teams to deliver robust consumer driven activity & products for the brand., • Sign off brand & categories with the Product Director. Responsible for managing timelines and expectations., • Strong communication skills. Drives product awareness and messaging with internal teams., • 360 approach to product and brand activity at all times., • Review sales trends to help inform and define new product trends, • Undertake customer and social listening to identify the latest in new product development trends. Identify consumer needs states and functional & emotional benefits of new products, • Work in alignment with the Brand teams to ensure new launches are executed true to vision with detailed messaging., • Reactive to product, social & global trends. Strong digital awareness., • Lead and develop a product team., • Manage Product Assistants to ensure projects are executed on time and brand standards are met., • Responsible for Product Assistant’s personal development and works with them to meet their objectives and targets., • Expert CPA management. Establish & defines NPD lead times, ex-factory dates and critical path management. Feeding this information to ensure all touch points of the business have the correct information., • Own and manage relationship with NPD suppliers/licensors, including briefing new projects, formulations, and sample pack designs. Look at supply base, business relationships set to determine best supply/business options. Where needed work with technical team to source and onboard new suppliers., • Confidently can negotiate cost prices, terms and MOQs. Ensuring target margins for brand or category are met and in line with commercial requirements of the business., • Oversee the sample production process and that of junior team members, including approval of samples and evaluating submissions. What you'll have: • Established experience in product development within the Beauty Industry., • Multi-category & brand management: deep understanding of cosmetics, skincare and beauty NPD., • Demonstrated success in developing and launching products, showcasing strong market performance, • Industry aware: Strong understanding of market trends and consumer needs, • Excellent leadership, management and communication skills. Experience in leading product teams., • Deep understanding of product formulation & experience working with a global dynamic supply base., • Passion for beauty & innovation. Being part of Revolution Our purpose is to create incredible quality, socially driven, cruelty-free and vegan AFFORDABLE BEAUTY that every person can enjoy. We feel exactly the same about working for us, there should be something for everyone and we want to create an environment that everyone enjoys and feels empowered it. Our roles offer a lot of autonomy and opportunity – to deliver, to grow and to collaborate. Inclusivity is at the heart of what we do, everyone has the chance to make a difference, and what we do, we do together. We currently operate on a hybrid model, offering 3 days a week in the office and 2 days working from home.

Sous Chef Northumberland Luxury Castle Hotel Live In.We are recruiting a Sous Chef to join a stunning luxury castle hotel in Northumberland, offering an exciting opportunity within a highly regarded and historic hospitality destination.Please note: We are unable to offer sponsorship for this role

Experience - Previous experience as a Senior Sous Chef within a high quality restaurant.Michelin experience is preferred, but not essential.Legado are seeking a Senior Sous Chef to join their team.The successful candidate will be friendly, personable and passionate about all things food and drink.Th

Join an Award-Winning Gastro Pub Team.We're recruiting for a thriving, award-winning gastro pub group that takes pride in exceptional British produce, seasonal menus, and creating unforgettable dining experiences.As Sous Chef, you'll work closely with the Head Chef to lead a passionate kitchen team,

Paid Overtime + Bonus | 60 Hour Contract.Central London | Premium Restaurant Group.Exceptional Career Progression Opportunities.We are looking for an experienced Sous Chef to join the senior kitchen team at one of London's leading restaurant groups.This is an excellent opportunity for an experienced

Up to £45,000 salary | 40-hour contract | Premium Events Venue.We're recruiting a Sous Chef for the incredible Venue in Oxford, one of the city's most prestigious hospitality and events venues.This is a great opportunity to join a passionate Head Chef and kitchen producing amazing food from scratch

Parsonage Grill, belonging to the five-star Old Parsonage Hotel, is famous for its intimate, bohemian and clubby atmosphere.The menu philosophy focuses on using the best local produce available to create a menu of sophisticated yet simple British dishes.Parsonage Grill is part of The Oxford Collecti

Our client is a distinguished grand British restaurant positioned in the heart of Canary Wharf, celebrated for its elevated and memorable dining experience.Guests can expect a dynamic service across an expansive dining room, featuring the finest seasonal British produce and an extensive list of besp

Senior Sous Chef - Quality Fresh Food Restaurant - Up To 50K + Bonuses - Great working hours.Our client is an independently owned, award-winning restaurant in West Sussex, renowned for delivering exceptional dining experiences through the use of high-quality, locally sourced ingredients.Their menu c

Sous Chef | Oxford City Centre | Up to £40,000 per annum.What's in it for the successful Sous Chef?.Salary up to £40,000 per annum.Five days out of seven, with a genuine mix of daytime, evening and weekend patterns.Excellent company benefits package.Real work-life balance, with well-structured dow

Sous Chef Devon 2AA Rosettes Live In Available.We are recruiting a Sous Chef for a beautiful country house hotel in Devon, home to an acclaimed 2AA Rosette restaurant and set within one of the county's most stunning rural locations.Please note: We are unable to offer sponsorship for this role and

Join our team as a Sous Chef, supporting in delivering exceptional food and outstanding customer experiences.Working as part of a supportive kitchen team, you'll assist with daily hospitality catering and the delivery of weekly events.This role requires excellent culinary skills, strong operational

FOR HIGH QUALITY LUNCH AND DINNER AL LA CARTE RESTAURANT AND BANQUETING VENUE.FOR APPLICANT WITH GOOD EXPERIENCE.

We are looking for a Sous Chef with a background in Events Catering to join an exciting hospitality operation based in East London and sites around London.In this energetic role, you will assist the Head Chef in overseeing food preparation, ensuring exceptional quality and presentation for a variety

At Aloft, we aren't your typical hotel-but we aren't too cool for school either.We're here to be our guests' launching and landing pad.Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or

Interaction Recruitment are working with an independent school based in Buckinghamshire.We are looking for a strong Sous Chef for a full time contract, 52 weeks per year.AM shifts 06:30 – 15:00 or 11:00 – 19:30, working up to 25 weekends per year.The school is seeking a dynamic and hands on Sous

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire.The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts.Plus, theres a kids club for the little ones and a workspace.We are l

YOPO Zaytoun is the latest evolution of The Mandrakes celebrated dining experience.Rooted in the vibrant traditions of the Eastern Mediterranean, the restaurant delivers bold flavours, exceptional ingredients, elevated service, and immersive guest experiences within one of Londons most distinctive l

Join our culinary team as a Sous Chef, working with the Head Chef to deliver refined cuisine and exceptional guest experiences.In this hands-on role, you will be an integral part of a close-knit and professional kitchen brigade, supporting the day-to-day operation of the restaurant as well as bespok

Junior Sous Chef Northumberland New Restaurant Opening Live In Available.We are recruiting a Junior Sous Chef for an exciting new restaurant opening at a well-regarded hotel in the heart of Northumberland, offering a fantastic opportunity to join the team at the start of a brand-new dining concep

Sous Chef - New Forest Area | Up to £37,500, fresh food menus, stunning countryside setting, and real progression opportunities.An exciting opportunity has opened for a Sous Chef to join a growing collection of country pubs in the New Forest area.Known for their fresh, homemade food, relaxed atmosp

About Hyatt Hotels London Stratford.Hyatt Regency London Stratford and Hyatt House London Stratford are located in the vibrant Stratford area of East London within Westfield Stratford City, one of Europes largest urban shopping and entertainment destinations.Together, the hotels offer 350 contempora

Salary - Up to £55,000 per year.Experience - Previous experience as a Sous Chef within a high-quality restaurant.Legado are seeking a Sous Chef to join their team.The successful candidate will be friendly, personable and passionate about all things food and drink.This is a fantastic opportunity for

Canary Riverside Plaza London, Vignette Collection is on the lookout for a dynamic Junior Sous Chef to inspire and lead!.Join the excitement and become part of the team at Canary Riverside Plaza London, Vignette Collection by IHG - a landmark addition to the capitals luxury lifestyle scene.Joining t

Ready to Bring the Heat at Firehouse?.Tronc | 45 Hours |Daytime, Evenings & Weekends.Were looking for an energetic, organised, reliable addition to the team.Youll lead from the front, ensuring every plate delivers on our brand promise and keeps guests coming back for more.Lead, motivate, and develop

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'.We're seeking a Sous Chef to help us achieve our goals.As our chef, you'll play a vital role in preparing meals tailored to the dietary needs and preferences of our residents.Ens

Staff Dining Junior Sous!! Earn up to £38K.Are you a passionate Sous Chef looking for a role with a better work-life balance?.Join our vibrant retail catering team and play a key role in delivering fresh, high-quality food in a fast-paced, supportive environment.This is an exciting opportunity to s

Sous Chef Cumbria 3AA Rosettes £40k Package Temp Live In.A Sous Chef is required in a stunning area of Cumbria for this award-winning restaurant.Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship.If you req

Sous Chef - Luxury Boutique Hotel - Stadhampton.We are currently recruiting for an experienced Sous Chef to join the kitchen brigade at this stunning boutique hotel and restaurant in Stadhampton.This is a fantastic opportunity for a passionate and creative chef to work within an award-winning team i

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy, motivated people and inspiring environments.Our customers are at the heart of everything we do - we live to bring food and people together.We are brave, bold and curiou

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant.Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St Jamess.The extensive a la carte menu will

Sous Chef - Events & Catering | London.Salary: From £45,000+ (depending on experience).Are you a talented Sous Chef looking for an exciting role beyond the traditional restaurant kitchen?.We're recruiting on behalf of a leading London events and catering company for an experienced Sous Chef to join

Canary Riverside Plaza London, Vignette Collection is on the lookout for a dynamic Sous Chef to inspire and lead!.Join the excitement and become part of the team at Canary Riverside Plaza London, Vignette Collection by IHG - a landmark addition to the capitals luxury lifestyle scene.Joining the IHG

Sous Chef Lancashire Michelin Star Up to £60k Package.We are recruiting a Sous Chef for an acclaimed Michelin Star restaurant in Lancashire, offering an exceptional opportunity to join one of the UK's most respected kitchens and continue your career within an ambitious, quality-driven team.Pleas

Junior Sous Chef – Cotswolds – Dining Pub.We are currently looking for an experienced Junior Sous Chef to join the kitchen team of a stunning dining pub in the Cotswolds.Our client is a beautiful village pub with a passion for seasonal, locally sourced food.The successful Junior Sous Chef will s

We are a welcoming community gastro pub at the heart of Oxford, serving high-quality, seasonal food in a relaxed and friendly environment.We pride ourselves on using fresh, locally sourced ingredients wherever possible and creating memorable dining experiences for our guests.Our team is passionate a

The Alchemist is a mystical apothecary, dispensing the most creative cocktails and delicious all-day dining with a twist.We build our kitchen teams on the foundations of 'trust, honesty and reliability', and we value teamwork, training, comradery and passion.This is something we look for in our chef

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'.We're seeking a Sous Chef to help us achieve our goals.As our chef, you'll play a vital role in preparing meals tailored to the dietary needs and preferences of our residents.Ens

Sous Chef Up to £55,000 Award-Winning Plant-Led Restaurant East London.An exciting opportunity has arisen for a talented and passionate Sous Chef to join one of Londons most exciting plant-led restaurant concepts in the heart of East London.This award-winning operation is known for its innovativ

This is a fantastic opportunity for a Senior Sous Chef to join an established group of restaurants, working closely with an experienced Executive Chef who is very passionate about sustainability and innovative flavour combinations.Working in a brand-new open-plan kitchen.Opportunity to work with a t

Executive Chef Department: Galley / Culinary.As the Executive Sous Chef, you will serve as the second-in-command of our shipboard culinary team, supporting the Executive Chef in leading daily galley operations to deliver ultra-luxury, 5-star dining experiences.You will oversee menu execution, enforc

Baccalà Seafood & Wine on Bermondsey Street, London.At Baccalà, we're an independent Italian seafood restaurant built around seasonal ingredients, artisanal Italian wines and genuine hospitality.Nearly seven years after opening our doors, the same four founders are still here, working alongside th

Sous Chef – Luxury Private Estate.Position: Full-Time, Permanent.Reporting to: Head Chef / Executive Chef.We are seeking an exceptional and passionate Sous Chef to join the culinary team of one of the UK's most distinctive luxury private estates.This is far from a conventional hotel kitchen.The es