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LONDON SALES MANAGER LOCATION: Nyetimber Group London Office REPORTS TO: Group Sales Director or anyone else that the company assigns. RESPONSIBLE FOR: Senior New Business Manager, London Account Manager, Prestige Account Manage, London Account Executive and Business Development Executive. COMMUNICATORS: Position works with team members, line managers and Head of Departments. MAIN PURPOSE: The London Sales Manager will be responsible for growing sales with our existing London on-trade Accounts as well as identifying and winning new business opportunities. In addition, they will develop and work closely with the Group Sales Director to develop a London Sales on-trade strategy. This role will be accountable for all aspects of this strategically important channel, including volume, value & margin improvement; category development, annual planning/management and brand activation. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Category & Team Management: • Personally manage Nyetimber’s key flagship on-trade accounts across London, ensuring exceptional brand representation and performance., • Develop and execute strategic plans to strengthen Nyetimber’s luxury positioning and drive sales growth within the London market., • Lead, manage, and coach a team of five direct reports, supporting their ongoing professional development and performance., • Collaborate with the events and trade marketing teams to design and deliver annual activation programs in strategically important London accounts., • Ensure optimal listing status, pricing, and premium menu visibility across key London venues., • Build strong relationships with distributor partners, working closely with their teams to motivate, educate, and drive sales performance., • Oversee London budgets and take accountability for achieving commercial, channel, team, and brand style targets., • Provide regular performance updates and strategic insights to the Group Sales Director, highlighting key achievements and initiatives., • Support wider Sales and Marketing teams through events, activations, and training initiatives., • Host and manage customer visits to the vineyard, delivering a premium and memorable brand experience., • Complete all required training programs to maintain product knowledge and professional standards., • Undertake additional duties as required, in line with the scope and seniority of the role. QUALIFICATIONS: • Extensive experience in a senior sales or commercial role within the wine & spirits industry, with a strong track record in premium or luxury portfolios., • Deep knowledge of and established network within the London on-trade, particularly across high-end and flagship accounts., • Proven ability to lead, manage, and develop high-performing sales teams, with a clear track record of driving performance and accountability., • Strong commercial acumen, including budget ownership and delivery against revenue targets., • Experience managing strategic key accounts, with strength in negotiation and long-term partnership development., • Ability to define and execute market-level commercial strategies aligned to brand and business objectives., • Credible and confident communicator, able to influence senior stakeholders and distributor partners., • Experience working cross-functionally with marketing, events, and brand teams to deliver impactful activations., • Strong understanding of the luxury hospitality landscape and premium customer experience., • Highly organised and adaptable, with the ability to operate effectively in a fast-paced, performance-driven environment.

Senior Receptionist LOCATION: Nyetimber Group London office REPORTS TO: Head of Finance - Nyetimber RESPONSIBLE FOR: No direct reports MAIN PURPOSE: CEO, Managing Director, Head Winemaker, Senior Winemaker, Estates Operations Manager, Business Services team, Marketing team, Sales team, Finance team, Facilities team, Office Managers (Vineyard and Winery), external visitors and third-party suppliers. The Senior Receptionist is responsible for the smooth and efficient operation of our office and facilities, creating an exceptional working environment and visitor experience, which reflects the luxury and sophistication of our brand. You will also be responsible for developing and implementing office projects, ensuring that cost, quality, time is controlled and achieved. You will be an articulate, well-presented person who will be the face and voice of Nyetimber at our Head Office in London. In addition, you will be conscientious, discrete and have a keen eye for detail in every aspect of your role. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Office Management • The first point of contact, ensuring an exceptional welcome at all times. Visitors should be attended to in a professional and timely manner, reinforcing Nyetimber’s reputation and professional image., • Independently manage the daily operations of the office, pre-empting any problems that may arise and proactively addressing any that do, to ensure a seamless and efficient working environment., • Responsible for ordering office supplies; ensuring food & drink, stationery and toiletries are always fully stocked with replacements in good supply, • Ensure the good working order of the coffee machine, and hot water tap in the kitchen. Liaising with suppliers as necessary and communicating any issues with staff promptly, • Ensuring that the London office is always impeccably presented and is reflective of Nyetimber’s luxury standards., • Support with the room booking system, display screen equipment and conferencing systems., • Responsible for setting up meetings rooms, and in particular the Tasting Room appropriately for external guests, • Supporting with the organisation of staff events such as Inductions, Christmas Party, Summer Information days, • Responsible for managing post, on behalf of all staff, and dealing with couriers collecting or delivering parcels., • Develop and implement office policies that align with Nyetimber’s luxury brand and operational goals, focusing on innovation, sustainability and efficiency., • Day to day management of external contractors, including the Office Cleaner, Handyman and other facilities maintenance suppliers. Project Management: • Responsible for creating and maintaining robust project plans and ensuring that cost, quality, time and benefits realisation is controlled and achieved., • Coordinate project resources and stakeholders, including team members, vendors, and clients., • Maintenance and facility issues – coordinating with maintenance staff or contractors to handle urgent repairs or facility issues that rise outside normal business hours, such as plumbing leaks, electrical failures etc. Senior Management Team Support: • Organising travel arrangements, including itineraries, flights, accommodation and transport when required., • Scheduling and coordinating meetings., • Handling sensitive information with discretion, including managing confidential documents. Other Duties • Coordinate with the Head of Finance, regarding IT support, budget management and expense tracking for office and facilities-related costs., • Champion the company culture by organising team-building initiatives and maintaining a workplace aligned with Nyetimber’s values and luxury standards., • Oversee health and safety compliance, implement contingency plans for emergencies, and manage risks to ensure a secure and seamless office environment., • Liaise with the HR team to ensure comprehensive onboarding, including coordinating company induction tours for new starters, including setting up passes for new joiners, • Foster a positive and collaborative work environment, promoting Nyetimber’s company values and culture., • Undertake such other duties commensurate with the responsibilities of the role and any other reasonable management request. KEY SKILLS & EXPERIENCE: • Experience working as a receptionist, or a similar role., • Well-presented individual, with a keen eye for aesthetic., • Excellent interpersonal skills with a high degree of discretion, integrity and professionalism, always ensuring confidentiality., • Outstanding communication skills (verbal and written)., • Excellent knowledge of general administration procedures., • Highly efficient in resource planning, budget management and task assignment., • Driven attitude, always acting in the best interests of the organisation., • Ability to work under pressure, cope with conflicting priorities and meet deadlines., • High level of resourcefulness and independence, having the ability to always solve problems using own initiative., • Receptive to change, resilient and adaptable., • Excellent understanding of Microsoft Office software, specifically Word, Excel, PowerPoint and Outlook., • Health and Safety and Fire Marshalling desirable

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