Part Time Parking Assistant (Customer Services)
hace 24 días
Thetford
Part Time Parking Assistant (Customer Services) | Thetford | Immediate start Your new company A well-established organisation with offices in Thetford. Your new role This is a newly created temporary part-time Parking Assistant/Customer Services job to support my client through a busy period of time. You will be working as part of an experienced and collaborative team. This is primarily a customer service role, but may also involve a range of general support functions including, administration, contractor liaison, and support for ensuring that everything in this business unit runs smoothly. Key work areas include: • Monitor the shared parking inbox; responding to car parking queries from the public, as well as internal general enquiries., • Handle visitor queries over the phone when required, and action any call back requests from our visitors., • Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams., • Process visitor refunds as required., • Support the Membership team on parking issues., • Any other parking related tasks reasonably requested by your line manager. What you'll need to succeed To succeed in this role, you will require • Exemplary written and oral customer service skills., • Excellent organisation and communication skills., • Proven administrative ability and strong attention to detail., • Competent IT user with experience of Microsoft suite of applications (Excel, Word, Teams and Outlook). What you'll get in return In return, you will be offered: • Part-time hours, 22.5 worked on Monday/Tuesday/Wednesday, • Core hours 9-5, • Hybrid working pattern, • On-site parking, • Start date 1st June, • Expected duration, through to 9th SeptemberWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4798866