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My clients is currently looking for a Corporate Actions specialist to join their team in Blackpool and be a subject matter expert to the wider team. \n \n The successful candidate will be responsible for providing deep technical expertise across complex corporate action events, acting as a point of escalation, quality control, and knowledge leadership within the Corporate Actions function. \n \n Key Focuses \n \n\n • Upskilling and mentoring operational staff\n, • Interpreting and managing complex, high‑risk and non‑standard corporate actions\n, • Processing complex, high‑risk and non‑standard corporate actions\n, • Ensuring regulatory, jurisdictional and tax considerations are correctly applied\n, • Supporting a UK and Channel Islands wealth management business\n\n \n Duties and responsibilities \n \n Act as the primary technical authority for complex and non‑standard corporate action events, including but not limited to: \n\n • Tender offers, schemes of arrangement, mergers, demergers, re-domiciliation and restructurings\n, • Events with jurisdictional restrictions, solicitation limitations and regulatory sensitivities\n, • Events involving overseas markets, depositary interests and custody chains.\n\n Interpret issuer documentation, circulars and offer terms to determine: \n\n • Correct processing requirements\n, • Client eligibility and restrictions\n, • Instruction mechanics and deadlines\n, • Settlement, consideration and entitlement treatment.\n\n Lead and support the technical development of Corporate Actions staff, including: \n\n • On‑the‑job coaching and mentoring\n, • Technical walkthroughs of complex events\n, • Support with interpreting offer documentation and restrictions.\n\n Contribute to the development and maintenance of: \n\n • Corporate actions procedures\n, • Technical guidance notes and FAQs\n, • Training materials and reference documentation.\n\n Act as a go‑to escalation point for complex queries from within Operations, Front Office and Client Services. \n \n Extensive Benefits Package Includes: \n\n • Pension: Up to 7.5% employer matching (4.5% employee minimum contribution)\n, • Private Medical Insurance: Cover for employee, spouse/partner, and children via Vitality from day one\n, • Medical Cash Plan: Dental, eye care, physiotherapy, and more via Simply Health\n, • Life Assurance: 4x annual salary (from start date)\n, • 25 days holiday, increasing with tenure (+ bank holidays)\n, • Share Incentive Plan: Company matched shares (after 6 months)\n, • Electric Car Scheme, Cycle to Work, and Interest-Free Season Ticket Loan\n, • Enhanced Maternity & Paternity Leave\n, • Wellness Days, flu jabs, eye care vouchers\n, • Microsoft Office for home use\n, • Discounts on the company’s own investment services\n\n

My client is currently looking for a Paraplanner to join their business in Blackpool. \n \n THE ROLE \n\n • Undertake Paraplanning activity for the Planners on the team and in exceptional circumstances, provide support to the wider Paraplanning team.\n, • Undertake appropriate, accurate and relevant research, based on the information gathered by the Planner, known information for clients in the on-going advice service and existing products/services the client has, to enable a suitable solution to be recommended to meet the client’s needs and objectives with a good outcome\n, • Undertake accurate calculations and cash-flow modelling where needed to support recommendations\n, • Prepare suitability reports and letters for the Planners to provide their recommendation based on our knowledge of the client, their documented needs, objectives, risk profile, to support a good client outcome, adapting your approach for clients in vulnerable circumstances\n, • Ensure that drafted suitability reports and other communications are clear, fair, and not misleading\n, • Draft and co-ordinate technical documents and research for client presentation\n, • When undertaking research or preparing suitability reports proactively identify areas of potential future advice and raise with the Planner for them to discuss with the client.\n, • Prepare and submit new account paperwork for client onboarding\n, • Arrange client meetings, valuations, meeting packs and manage the Wealth Planners diaries\n, • Complete any required post meeting actions and minutes\n, • Be a first contact point for clients to handle general queries, escalating complex queries to the Planner, adapting your approach for clients in vulnerable circumstances\n, • Prepare letters of authority for signing\n, • Prepare client application forms in line with suitability report recommendations, ensuring they are actioned when returned by the client within business agreed timeframes and with accuracy\n, • Deal with finance queries including invoices, billing, WIP, commissions, etc\n\n \n EXPERIENCED NEEDED \n\n • Previous experienced in a Paraplanner or Prainee Paraplanner Role.\n, • Commitment to achieve RQF level 4 Diploma in Regulated Financial Planning within reasonable timeframe, with subsequent commitment to achieve Advanced Diploma in Financial Planning and CII Chartered status (Level 6)\n\n \n BENEFITS: \n\n • Pension: Up to 7.5% employer matching (4.5% employee minimum contribution)\n, • Private Medical Insurance: Cover for employee, spouse/partner, and children via Vitality from day one\n, • Medical Cash Plan: Dental, eye care, physiotherapy, and more via Simply Health\n, • Life Assurance: 4x annual salary (from start date)\n, • 25 days holiday, increasing with tenure (+ bank holidays)\n, • Share Incentive Plan: Company matched shares (after 6 months)\n, • Electric Car Scheme, Cycle to Work, and Interest-Free Season Ticket Loan\n, • Enhanced Maternity & Paternity Leave\n, • Wellness Days, flu jabs, eye care vouchers\n, • Microsoft Office for home use\n, • Hybrid Working after probationary period\n, • Discounts on the company’s own investment services\n\n

My client is currently looking for an experienced IFA Administrator to join their team in Blackpool. The successful candidate will provide administrative support to Financial Planners to help to deliver good client outcomes, and be the first point of contact with the financial planning team and product providers to deliver a first-class service to clients. \n \n The Role \n\n • Process new business for clients in a timely manner, ensuring all information provided is accurately reflected in the application paperwork and any other associated systems are updated.\n, • Be a first contact point for clients to handle general queries, escalating complex queries to the Planner, adapting your approach for clients in vulnerable circumstances\n, • Arrange client meetings, valuations, meeting packs and manage the Financial Planners diaries\n, • Prepare client application forms in line with suitability report recommendations\n, • Prepare letters of authority for signing\n, • Complete any required post meeting actions and minutes\n, • Provide additional support to the Financial Planners by attending client meetings, dealing with any administrative work for clients.\n, • Support the Financial Planners in submission of cases to the paraplanning team\n, • Support the Planner’s workflow by efficient co-ordination of central services such as paraplanning, valuations, business processing etc\n, • Work collaboratively with colleagues to deliver good client outcomes\n\n \n Experience Required \n\n • Previous experience as an IFA Administrator\n, • Knowledge of Financial Planning products.\n, • Systems/Internal Processes -MS Office/Outlook - Proficient in Word and Excel\n, • Experience of XPlan (Desired)\n, • Experience of Cash-Flow system (Desired).\n, • Excellent interpersonal and communication skills\n, • Good knowledge of financial planning products\n, • Strong numerical skills\n, • Excellent accuracy and attention to detail\n, • Excellent planning and prioritisation skills\n\n \n Extensive Benefits Package Includes: \n\n • Pension: Up to 7.5% employer matching (4.5% employee minimum contribution)\n, • Private Medical Insurance: Cover for employee, spouse/partner, and children via Vitality from day one\n, • Medical Cash Plan: Dental, eye care, physiotherapy, and more via Simply Health\n, • Life Assurance: 4x annual salary (from start date)\n, • 25 days holiday, increasing with tenure (+ bank holidays)\n, • Share Incentive Plan: Company matched shares (after 6 months)\n, • Electric Car Scheme, Cycle to Work, and Interest-Free Season Ticket Loan\n, • Enhanced Maternity & Paternity Leave\n, • Wellness Days, flu jabs, eye care vouchers\n, • Microsoft Office for home use\n, • Hybrid Working after probationary period\n, • Discounts on the company’s own investment services\n\n

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

BI Analyst About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Data Analytics & Business Intelligence Location: WeWork HQ Waterloo (London) - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits As our Business Intelligence Analyst, you will be the engine of the team's reporting layer, the person who makes trustworthy data accessible to the whole business. You will turn well-designed analyses into dashboards people rely on every day, own the accuracy and upkeep of our reporting, and be the responsive first point of contact for the questions stakeholders need answered quickly. You'll work closely with the Senior Data Analyst on the analytical side and the Analytics Engineer on the modelling side, taking increasing ownership of dashboard design and development over time. • Build and maintain dashboards and reporting: Develop dashboards in Looker — bringing to life the insight-driven designs shaped with the Senior Data Analyst — and own their ongoing accuracy, maintenance, and iteration., • Own recurring reporting: Run and improve the team's regular reporting cadence, making sure numbers are consistent, timely, and clearly presented., • Be the responsive front door: Handle standard ad-hoc analytical requests, giving stakeholders quick, reliable answers and routing deeper questions appropriately., • Keep the business self-serving: Own the consumer-facing data dictionary and documentation so stakeholders can find and trust the metrics they need., • Work within the semantic layer: Build on the LookML models and semantic layer owned by the Analytics Engineer, following and helping refine reporting conventions and standards., • Safeguard data quality: Spot inconsistencies in reporting and flag issues upstream so they get fixed at the source., • 3+ years of experience in a data or BI analyst role, with a track record of delivering reporting and dashboards that the business relies on., • Strong SQL for querying and shaping data, and confidence working independently across a data warehouse., • Hands-on experience building and maintaining dashboards in Looker (or a comparable BI tool such as Tableau or Power BI), with a good eye for clear data visualisation., • Strong attention to detail and a genuine care for data accuracy., • Clear communication with business stakeholders, and the ability to translate a request into the right report. You’ll stand out if you have • Google Cloud Platform (GCP), especially BigQuery., • LookML development., • Python for data manipulation and automation., • Exposure to transformation tooling (dbt / Dataform)., • Curiosity about statistics and experimentation, a natural growth path toward the Senior Data Analyst track., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Hybrid - 2 days per week in the Vitality London Office. We are looking for an Actuarial Manager to join the Life Prophet Modelling team, playing a key role in the development, maintenance and enhancement of Vitality's actuarial modelling capability. Our award-winning Vitality health insurance - With

Manage Ofsted approval and operations for a children's home, ensuring compliance and leading a care team.

Vitality in London is seeking an Actuarial Manager to join the Life Prophet Modelling team, driving development, maintenance and enhancement of the company’s actuarial modelling capability.

Private Client Solicitor / Chartered Legal Executive.Remote | Initial Training & Probation in Lincolnshire.A well-established and highly regarded law firm is seeking an experienced Private Client Solicitor, Chartered Legal Executive or Senior Paralegal to join its successful and growing Private Clie

Vitality to hire for this role. Hybrid - 2 days per week in the Vitality Bournemouth Office.

Maintenance Technician - 12m FTC.Hampshire – further details available upon application.Up to £58,000 per annum including the maximum shift allowance.Discretionary plant bonus opportunity, payable at the end of the Fixed-Term Contract.An established manufacturing operation is looking to appoint a

Vitality to hire for this role. Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office.

A leading UK mid cap market private equity fund is now looking to add an Investment Associate to their team.The fund has been established a number of years and has made a series of very successful investments in businesses across a range of sectors.They are a generalist investor looking for well man

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Head of Permanent and Contract Recruitment Delivery.Remote, UK based, one day per week in London.Papillon Talent are leading on this search.Our client is looking for someone to own delivery across both permanent and contract hiring: how briefs are taken, how candidates are found, how the process wor

Vitality to hire for this role. Hybrid - 2 days per week in the Vitality London, Bournemouth or Stockport Office.

Salary: £70,000/£80,000 + Package.Our client has an exceptional name across the fit-out/construction industry and are a great company to work for due to their excellent financial position and their strong pipeline of work ahead in the Yorkshire and North West regions.Our client works across severa

Hybrid - 2 days per week in the Vitality Bournemouth Office. Vitality to hire for this role.

Competitive package, flexible depending on experience.Tracker Recruitment has been exclusively retained by a well-established international food manufacturer to appoint a Logistics Manager to a key UK operation.This is not a routine transport or warehouse management position.It is a broad leadership

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Employment Type: Fixed Term Contract / 6 months with view to extend beyond then.Salary: Dependent on experience.Prodigy Studios is a rapidly growing sports media and production company creating premium, athlete-led content for global audiences.We work with high-profile athletes, talent, brands and c

An exciting opportunity has arisen for a.Client Advisor specialising in Menswear Ready-to-Wear (MRTW) and Shoes.This is an excellent opportunity for a commercially minded luxury sales professional who has a strong understanding of.You will play an important role in delivering an elevated client expe

Senior Associate , Compliance Monitoring & Testing (Contract).London, hybrid (3-4 days in office).Initial 6-Month Contract (Potential Extension).Target start date: September/October 2026.MLA IS currently partnering with a prestigious global financial services institution to appoint an experienced Co

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Associate – Property Litigation (3–5 PQE).Liverpool / London / Remote | Full-time | Competitive Salary + Benefits.We are seeking a technically strong.This role is suited to a solicitor with 3–5 years’ PQE who can confidently manage a varied caseload with minimal supervision, while continuing

A leading commercial insurance broker with a UK wide network are seeking an Operational Excellence Consultant to analyse, assess and recommend changes needed to underperforming branches to increase operational efficiency and increase capacity.Identify the branches that have reduced efficiency throug

Contractor Recruitment Business Partner.Are you a successful recruitment consultant placing candidates in the contractor market? Are you wanting a better work life balance? a new opportunity with strong earning potential? This could be a fantastic opportunity for you.You can be in any recruitment in

Job Title: Design Manager – Solar PV & Biomass Heating.Job reference Number: 161734-3974-26181.Industry Sector: Design Manager, Designer, CAD Designer, CAD Technician, Senior Designer, Commercial Construction, Servicing Engineer, Solar PV, P&H, Heating, Heat Pump, HVAC, Industrial Boilers, Biomass

We are recruiting for an Engineering Manager to join a house builder based in Northampton.Prepare viability and detailed civil engineering designs to resolve technical issues and support site appraisals.Produce adoptable Section 38 and 104 road and drainage designs and associated tender information.

This opportunity is for experienced.Legal and Compliance professionals.AI research and evaluation projects.You'll apply your legal and compliance expertise to review and assess.AI-generated documents, spreadsheets, presentations, and other professional work products.Identify factual, legal, complian

TRAVEL CONSULTANT / SENIOR TRAVEL SPECIALIST.HERTFORDSHIRE — OFFICE BASED - 3 DAYS PER WEEK - FLEXIBLE HOURS.Senior Travel Consultant job in Hertfordshire within the leisure travel industry, offering a competitive salary plus bonus.This is a client-facing role, building lasting relationships, desi

Interim Service Manager Children with Disabilities Service.Contract: Initial 3-Month Contract.Working Arrangements: 3-4 Days On Site.An exciting opportunity has arisen for an experienced Interim Service Manager to join a Local Authority in the Eastern Region, supporting a Children with Disabilities

Court of Protection Paralegal | London | £32,000–£33,000.I’m currently recruiting for a Court of Protection Paralegal opportunity with a leading Legal 500 firm based in South London.This is an excellent opportunity to join an established Court of Protection team, working closely with Partners

We are seeking a skilled DevOps Engineer to help build, automate, and maintain reliable, scalable, and secure software development and deployment environments.The DevOps Engineer will work closely with development, operations, cloud, and security teams to streamline software delivery, improve system

Quantity Surveyor | Shape Major Education & Healthcare Projects Across the South East.Salary: £70,000 - £80,000 + Car Allowance + Bonus + Healthcare + Hybrid Working.If you're an MRICS Quantity Surveyor looking for more than endless cost reporting and spreadsheets, this could be the opportunity yo

Job Title: Estimator– Industrial, Residential & Commercial Construction.Job reference Number: 440710-5467-26244.Industry Sector: Estimator, Estimating, Construction, New Build, Refurbishment, Warehouses, Distribution, Retail, Drainage, M&E, Roofing, Brickwork, Concrete, Flooring, Cladding, Facades

This is a General Manager-level opportunity for a senior operational leader who wants full ownership of a regulated manufacturing site and the mandate to shape its next stage of growth.We are seeking a Site Operation Director to strengthen the leadership structure, establish clear accountability and

SENIOR EDUCATION RECRUITMENT CONSULTANT - FULLY REMOTE.BASE + INDUSTRY-LEADING COMMISSION + SIGN-ON BONUS.RECSEEKERS are partnering with a high-growth Education Technology business that is modernising the way schools access recruitment and staffing support.Backed by significant investment and operat

You will join the Benefits Centre of Excellence (COE) team for an EMEA Benefits Analyst to help deliver and measure the success of client's employee benefits programs.This role offers first-hand exposure to how the Benefits COE team brings this philosophy to life by supporting benefits programs acro

Contentious Construction Lawyer | London | Hybrid.I am currently instructed on an excellent opportunity for a.Contentious Construction Lawyer.The role offers the opportunity to work on a broad range of.The successful candidate will have exposure to matters involving.High-quality and technically chal

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Casualty Claims Handler - North-West - Hybrid - Up to £29,000.A leading insurance services business is seeking an experienced Casualty Claims Handler to join its growing team based in the North-West.This is an excellent opportunity for someone with experience handling liability claims to take owner

Tracks and Trails Ltd are looking to appoint an.Fully remote, with regular online meetings and bi-annual face to face team meet up.Annual opportunity to join one of our trips in Europe.Three-month probationary period.Core hours between 10:00 – 16:30 GMT.Discretionary performance-related bonus link

Senior Product Growth Lead – Viral & Referral Growth.Remote but you need to be based in the US, UK, Canada, Israel, Germany, Netherlands or France.You must be available to work until midday Pacific Time every weekday to ensure sufficient crossover with the wider team.We’re looking for a Senior P