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SUMMARY The Manager, Operations – EU/UK, has ownership of our supply chain network across Europe and the UK. This critical leadership role is centered on the management of our integrated Third-Party Logistics (3PL) partner, who handles all warehousing, customer order fulfilment, and transportation operations. Reporting directly to the Director of Operations EU/UK, the ideal candidate must thrive in a complex, high-paced environment, demonstrating flexibility and agility to adapt to constant changes in priorities and market conditions. This position is based in the Kids2 UK Office and requires regular travel to the Maastricht warehouse and the Amsterdam sales office. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Serve as a liaison for our integrated 3PL partner, who manages all warehousing, customer order fulfilment, and transportation activities across Europe and the UK., • Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the 3PL to ensure consistently accurate order processing and on-time delivery across the region., • Participate in business reviews with the 3PL in conjunction with the Director Operations – EU/UK to evaluate operational performance and identify cost-reduction opportunities and efficiencies to improve service to our customers, • Ensure the 3PL adheres to all relevant European and UK customs, trade, transport, and safety regulations, including seamless management of import/export processes, • Provide a weekly rolling 6-week volume forecast to the 3PL on a weekly basis. Where there are significant uplifts in volumes, provide a long-term view to the 3PL, • Analyze cost to serve and recommend cost reduction opportunities, • Manage, mentor, and develop a small team of two direct reports based in the Amsterdam office, • Define clear responsibilities for each team member, ensuring the 3PL’s execution across both physical warehousing and transportation/delivery functions based on customer specific requirements, • Define team roles and objectives, conduct performance evaluations, and foster a collaborative culture that supports and effectively oversees the 3PL's daily execution., • Monitor the end-to-end supply chain execution managed by the 3PL, from inbound receiving and inventory control to final-mile customer delivery., • Rapidly assess and adjust operational priorities based on shifts in demand, market requirements, supply chain disruptions, or regulatory changes., • Proactively manage inventory accuracy within the 3PL's facility, ensuring accurate stock levels, cycle counting compliance, and efficient returns processing., • Participate in continuous improvement initiatives for the supply chain, leveraging data and 3PL capabilities to improve process efficiency, delivery speed, and overall service quality., • Act as a point of escalation for critical service failures or operational disruptions, coordinating rapid resolution with the 3PL and internal teams, and escalating further if needed, • Lead and participate in special projects as needed QUALIFICATIONS & EXPERIENCE • 7+ Years of experience in a commercial role, ideally in Logistics, Supply Chain Management, or Operations, with at least 2 years in management or supervisory role. EDUCATION & SKILLS • Bachelor's degree in supply chain management, Business Administration, or a related field (or equivalent practical experience)., • Demonstrated experience managing 3PL relationships covering warehousing, fulfilment, and transportation across multi-country territories (specifically Europe and the UK)., • In depth knowledge of international shipping, customs requirements, and the specific regulatory environment for EU-UK trade (post-Brexit)., • Proven ability to define and use performance data (KPIs/SLAs) to hold a vendor accountable and drive performance improvement., • AI experience is preferred, • Strong analytical mindset with experience in using data to identify trends, forecast demand, and support continuous improvement initiatives., • Experience with Warehouse Management Systems (WMS) is required; familiarity with SAP is highly desirable., • Exceptional leadership and negotiation skills., • Ability to communicate effectively and clearly across all levels of the organization COMPUTER/TECHNICAL SKILLS • Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data visualization tools, with the ability to extract insights from complex datasets to inform operational decisions and identify trends PHYSICAL DEMANDS • While performing the duties of this job, the team member is regularly required to talk or hear., • The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl., • The team member is occasionally required to stand, walk, and taste or smell., • The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT • Location: UK Office, • Work Schedule: This role requires regular travel to Maastricht and to the office in Amsterdam, and potentially to a new UK warehouse from 2027

A leading logistics company in Luton is seeking a proactive Day Shift Supervisor to ensure smooth warehouse operations and timely delivery of appliances. The ideal candidate will monitor daily delivery runs, check vehicle compliance, and support drivers while resolving operational issues.

Experience in furniture delivery, removals, joinery, kitchens or fit-out work is an advantage, but not essential for the right person. Monday to Friday (dependent on delivery location and site hours, this may vary) / Overtime & Weekends available when required.

Key responsibilities Receiving supplier deliveries and checking stock against delivery notes and expiry dates Picking, packing and preparing customer orders for daily dispatch Using appropriate packaging for product size and weight Maintaining accurate stock records using the warehouse system Correc

Key responsibilities Receiving supplier deliveries and checking stock against delivery notes and expiry dates Picking, packing and preparing customer orders for daily dispatch Using appropriate packaging for product size and weight Maintaining accurate stock records using the warehouse system Correc

Job Title: Sales Support Administrator Location: Hemel Hempstead Hours: 9-5:30 Monday- Friday | Full time office based Salary: £27,000 Are you a confident, organised, and customer-focused professional with experience in B2B sales support or administration? We are looking for an Order Fulfilment / Sales Support Specialist to provide exceptional support to our Account Managers and ensure a seamless customer experience. This is a hands-on, varied role perfect for someone who thrives in a fast-paced environment and enjoys being part of a collaborative team. The Role: You will be responsible for managing the end-to-end sales order process, ensuring accuracy, timeliness, and excellent service at every stage. This role involves direct interaction with both internal teams and customers, processing orders, managing enquiries, and supporting bespoke solutions. There is scope for training, but a strong administrative and customer service background is essential. Key Responsibilities: Take ownership of the order fulfilment process, from receipt of orders to dispatch and proof of delivery. Maintain proactive communication with Account Managers, internal teams, and customers to keep everyone informed. Create work orders and specifications for bespoke solutions, coordinating with the warehouse team for timely delivery. Coordinate direct-to-site shipments where required. Build and maintain knowledge of products and services to identify upsell opportunities. Ensure high levels of accuracy, efficiency, and quality across all order processes. Take responsibility for your own performance and personal development.Skills & Experience: B2B sales support, order management, or technical customer service experience. Strong administrative skills with excellent organisation and prioritisation. Confident on the phone with strong verbal communication skills. Experience raising Purchase Orders (POs) is a strong advantage. IT proficient; experience with order management systems a plus. Able to work independently and collaboratively within a team. Flexible, proactive, and committed to going the extra mile to meet customer needs. This is a fantastic opportunity for someone who enjoys a varied, hands-on role, working closely with a dynamic sales team. If you are driven, organised, and customer-focused, and want to contribute to delivering exceptional service, we would love to hear from you. About Think Specialist Recruitment: We're an independent support staff recruitment agency based in Hemel Hempstead, working across Herts, Beds, and Bucks. We specialise in permanent and temporary recruitment across administration, customer service, PA/secretarial, HR, accountancy/finance, sales admin/support, marketing, and IT

Senior Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset, with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm. Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments.Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

A Large e-commerce retailer 3pl Distribution reeporting to the Managing Director LOGISTICS/DIRECTOR JOB ROLE: You will take responsibility and a leading role regarding the movement of goods through our various warehouses/distribution centres, dealing with BtoB and BtoC consignments, along with pick/pack dispatch, internal stock movements and ongoing logistics via numerous third-party delivery providers. You will introduce KPI’s and report to the board regarding performance have strong project planning, tracking and organisational skills This is a new senior role within a well-established, dynamic, and fast-growing company, reflects the needs of a growing business. You will be joining a motivated and capable team with a “can do” attitude and a desire for continual improvement. We are not looking for someone to fix something that is broken, rather to bring a new perspective to improve upon that which is already very good. . This is a great opportunity for the right person as we do not currently have an operations and logistics Director. Salary is very much negotiable for the right person. Group turnover more than £140million, Average stock holding more than £30 million YOU WILL NEED TO HAVE DEMONSTRABLE KNOWLEDGE OF: People management: you will inherit a well-established management structure, but the ongoing development of individuals and teams is crucial as our people are our greatest asset and it is important that we help people grow within our organisation. You will be expected to motivate, inspire and mentor the various teams. Warehouse management systems and processes. Organisation skills: Must be extremely well organisation and capable of understanding and dealing with complex issues. An ability to identify, define and execute operational improvements across the board but with particularfocus on maximising speed and efficiency of the pick/pack dispatch process. Negotiating with third party providers and have a good understanding of the delivery network system. An ability to develop and maintain good working relations with senior management team across various departments, with common goals and reporting directly to the M.D

Driver Representative Needed! We're a growing national company with a rapidly expanding order book! We are currently seeking full-time drivers in the local area to provide quotations to customers interested in our services and products. Job Responsibilities: Taking measurements Showing product samples Conducting surveys Note: No cold calling or canvassing is required all appointments are pre-confirmed and warm leads. What We Offer: Comprehensive training provided, so no previous experience required Immediate start dates available from next week Earnings between £35,000 - £40,000 per year, depending on the role Full-time positions with weekly pay Requirements: Must have your own vehicle Must possess a full UK driving licence Is the routine in your admin, retail, or warehouse operative position getting tedious? Is support work not fast paced enough for you? If the days in your delivery driver role are blurring together, this is the job for you. Join our team and discover a fulfilling career where you can make a real impact. We offer a supportive environment, a number of growth opportunities, and a chance to be part of a community that values your contributions. Step into a role where you can truly thrive. Your new career starts here! Apply now to join our team! TPBN1_UKTJ

Transport Shift Manager Hemel Hempstead £40,000 - £43,500 + Benefits 4 on / 4 off (Rotating Days & Nights) At Nter Talent, we’re proud to be supporting a fast-paced, multi-drop logistics business in Hemel Hempstead as they look to appoint a Transport Shift Manager to join their growing operation. If you thrive in a high-energy environment, love leading teams, and enjoy the buzz of keeping things moving, this could be your next step The Role As Transport Shift Manager, you’ll take ownership of the daily transport operation, ensuring deliveries run smoothly, efficiently, and safely across your shift. You’ll be right at the heart of the action leading drivers, coordinating routes, and solving challenges in real-time. What You’ll Be Doing Managing the day-to-day transport operation on shift Leading, motivating, and developing a team of drivers and planners Ensuring OTIF delivery performance and service levels are met Overseeing compliance, driver hours, and transport legislation ✅ Reacting quickly to operational challenges and finding solutions Working closely with warehouse and wider operations teams What We’re Looking For Proven experience in a transport or logistics leadership role Strong knowledge of multi-drop distribution CPC qualification (desirable but not essential) Confident decision-maker with a hands-on approach Excellent communication and team leadership skills Comfortable working rotating days & nights (4 on / 4 off) Why Apply? Competitive salary of up to £43,500 Structured shift pattern offering great work-life balance Join a growing, dynamic logistics business Opportunity to make a real impact in a key operational role About Us At Nter Talent, we specialize in connecting top talent with leading businesses across logistics, supply chain, and operations. We’re here to help you Nter your next opportunity