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At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Job reference REQ06464 Location: Canterbury, ENG, GB Contract type: Fixed Term - FT until 30/06/2027. Then 17.5 hours from 01/07/2027 - 28/02/2030. Salary: £48,822 to £54,893 per annum Hours: Contractual hours 35 Basis Full time Job category/type: Research Date posted: 24/09/2026 • A research / professional doctoral degree, or near to completion of a research or professional doctoral degree, (PhD or MD) in a relevant discipline or equivalent experience, • Knowledge of quantitative / qualitative research methods and their application, • Experience in health research related to mental health / dementia as a postdoctoral researcher or equivalent As a Research Fellow (Mental Health) you can expect to be involved in: • Assessing eligibility, • obtaining informed consent, • monitoring study participants, • Writing / contributing to publications / disseminating research findings, • Supervising the work of others, • coaching / supporting colleagues in developing their research aspirations As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. • Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs), • 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff), • Excellent pension scheme with generous employer contributions, • Corporate employee-funded healthcare plan, in partnership with Benenden Health We particularly welcome applications from black, Asian and minority ethnic candidates as they are under-represented at this level in this area/ On the 1 August 2026, The University of Greenwich and the University of Kent formed a pioneering new multi-university group called London and South- East (LASE) University Group. Should you join us, you will be employed by LASE but will work as part of the University of Kent academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities. Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact. KMMS wishes to recruit a Research Fellow to contribute to building a research profile for KMMS and the collaborating universities. You will be responsible for supporting the delivery of clinical research across a range of studies in mental illness and dementia; including the testing and delivery of a new support system for people living with dementia and their family carers. The role will be full time until 30/06/2027 and then will be part time 17.5 hours from 01/07/2027 until 28/02/2030. The role will be split between two projects until 30/06/2027: Kent And Medway Brain Health Clinic: A Pilot Study Of Streamlined Dementia Assessment Using Blood Biomarkers, Low-field MRI And Electronic Cognitive Testing and Implementing GRACE: Goal-directed Accessible, Equitable, Evidence-based Post-diagnostic Care. Then from 01/07/2027 you will be working 17.5 hours continuing working on Implementing GRACE until 28/02/2030. Full time on site position offers great opportunities for career growth. #J-18808-Ljbffr

Company: UK Greetings Ltd Salary: from £12.84 an hour Hours: Part-time Location: Whitstable, CT5 3EE Working pattern: On-site Job type: Contract Posting date: 26 Aug 2026 Closing date: 25 Sept 2026 Location: Whitstable (CT5 3EE) Contract Type: Casual Benefits: Expenses/Mileage/Travel Time where applicable As a Casual Greeting Card Merchandiser you will work on an ad hoc basis as required supporting our existing team during busy seasonal periods and to help cover during holidays and absence. The role involves calling upon carious local retail outlets in and around your territory (within a reasonable travelling distance from your home address) ensuring our customers displays are of the highest standard. The role may lead to a permanent position should the opportunity arise. • Visiting various local retailers, high street chains or supermarkets, • Locating & unpacking deliveries for replenishment of displays, • Installation of new displays, • No cold calling or direct selling is involved, • Tidying & filling greeting card & gift dressing displays Proud member of the Disability Confident employer scheme Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. JG Foods t/a Grape Tree Limited WHITSTABLE On-site Permanent Part time £12.71 to £12.71 per hour eXPD8 Contract Part time £19,068 to £21,468 per year Cosine UK Ltd Birmingham, West Midlands Remote Contract Part time #J-18808-Ljbffr

A fantastic Clerk of Works (M&E) job opportunity in Canterbury, Kent. Canterbury City Council is a progressive local authority with an extremely varied stock of housing properties, commercial buildings, community facilities and operational assets. This is an exciting opportunity to join Canterbury City Council's collaborative Facilities Management team as Clerk of Works (Mechanical & Electrical), taking responsibility for inspecting, monitoring and assuring the quality of mechanical and electrical repairs, maintenance and compliance works delivered across our property portfolio. We are particularly keen to hear from candidates with strong mechanical, gas, heating and building services experience who can provide technical leadership and assurance across a wide range of M&E installations. As Clerk of Works (Mechanical & Electrical), you'll enjoy: • Flexible working arrangements that support and encourage a good work-life balance., • Excellent opportunities for training, development and professional progression., • Generous annual leave entitlement, plus additional leave over the Christmas period., • Employee benefits, discounts and wellbeing initiatives., • The opportunity to play a key role in keeping residents safe and ensuring our homes remain compliant and well maintained., • This role combines home working, office working and regular site inspections across the Council's housing and operational estate., • You will inspect and monitor mechanical and electrical works delivered by contractors, ensuring works are completed to the required standards of quality, safety, time and cost., • You will act as the Council's technical specialist for a wide range of building services installations, providing expert advice on repairs, maintenance and long-term asset solutions., • You will oversee works relating to gas installations, heating systems, electrical installations, ventilation systems and communal building services equipment., • You will undertake defect inspections, raise remedial works and monitor contractor performance to ensure excellent service delivery., • You will review and approve variations to works and support the assessment of contractor payments., • You will ensure residents remain safe by supporting fire safety, asbestos management and wider statutory compliance obligations across the housing stock., • You will help shape long-term maintenance solutions, using your technical expertise to solve complex building services and engineering problems., • Monday to Friday, excluding bank holidays., • 37 hours per week., • Permanent full-time contract., • A full week off over Christmas! Plus 23 days of annual leave to use throughout the rest of the year, increasing to 28 days after 5 years of service., • Frequent site inspections across the district., • Full driving licence and access to a vehicle required, • ACS CCN1 and relevant appliance qualifications, • ONC, HNC or HND in Building Services Engineering, Mechanical Engineering or a related discipline., • 18th Edition Wiring Regulations., • C&G 2394/2395 or 2391-52 Inspection and Testing qualification, • Damp and timber qualifications or equivalent practical experience would be advantageous., • Gas installations, servicing and maintenance regimes., • Commercial and domestic heating systems., • Mechanical building services and associated plant., • Electrical installations, testing and inspection requirements., • Ventilation and extract systems., • Statutory landlord compliance obligations., • Gas Safety Regulations, Electrical Safety Regulations and associated housing legislation., • Risk assessments, method statements and contractor management., • Inspecting and supervising repairs and maintenance works., • Managing contractor performance and quality assurance processes., • Diagnosing faults and identifying effective repair solutions across mechanical and electrical systems., • Working within social housing, local authority property services, building services engineering, facilities management or a similar environment., • Resolving complex technical issues and providing professional advice to a range of stakeholders. Please note that this role does require us to undertake a Standard DBS check should we offer you the job. For an informal chat about the role or to find out what it’s like to work for Canterbury City Council as part of its facilities Management team, please call Kristian Phillips on . Kristian is our Senior Repairs and Operations Manager, and he would very much welcome your call. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Site maintenance is being carried out and may be unavailable on 30 September 2026 between the hours of 05:30 – 08:00 and 24 October 2026 between 00:00 - 12:00. #J-18808-Ljbffr

A Locum GP is required to work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team. The role is to support, mentor, and supervise other healthcare professionals within the organisation and be an integral part of the general practice team Newington Road Surgery is a leading NHS General Practice located in Ramsgate, Kent, committed to delivering high-quality, patient-centred primary healthcare. The practice serves a diverse population and aims to provide accessible, safe, and effective care tailored to individual needs. Our mission is to offer comprehensive medical services that promote health and wellbeing within our community. We value clinical excellence, patient satisfaction, and continuous improvement, ensuring that care is delivered with compassion and professionalism. Newington Road Surgery strives to maintain the highest standards of clinical care and patient experience. Our team of experienced GPs, nurses, and administrative staff work collaboratively to ensure timely access to services and continuity of care. The practice is regularly inspected by the Care Quality Commission and has consistently achieved a Good rating, reflecting its dedication to safe and effective healthcare delivery. • Work as agreed in accordance with the practice timetable, • The delivery of highly effective medical care to the entitled population, • The provision of services commensurate with the primary care contract, • Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines, • Generic prescribing adhering to local and national guidance, • Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care, • Effective management of long-term conditions, • Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care, • Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks, • Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways, • Maintain accurate clinical records in conjunction with good practice, policy and guidance, • On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload, • Adhere to best practice recommended through clinical guidelines and the audit process, • Support the delivery of anticipatory care plans, • On an opportune basis, provide health promotion advice, • Contribute to the successful implementation of continuous improvement and quality initiatives within the practice, • Attend and contribute effectively to practice meetings as required, • Contribute effectively to the development and maintenance of the practice, including clinical governance and training, • Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children, • Ensure compliance with the appraisal process, • Prepare and complete the revalidation process to remain fit to practice, • Commit to self-learning and instill an ethos of continuing professional development across the practice team, • Review and always adhere to practice protocols and policies, • Support the Partners in achieving the strategic aims of the practice, • Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement, • Conduct home visits as agreed, • Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team, • There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels, • Conduct out-of-hours duties as mutually agreed, • Qualified GP, • MRCGP, • JCPTGP or CCT, • National Performers List Registration, • Full GMC Registration This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. #J-18808-Ljbffr

Do you believe everyone deserves a safe, secure, and good-quality home? Are you an experienced housing or environmental health professional ready to lead, influence, and shape the future of the private rented sector? This is a rare opportunity to join Canterbury City Council in a leadership role at a time of major national reform, including implementation of the Renters' Rights Act. As Lead Private Sector Housing Manager, you will provide professional leadership across a complex statutory service, combining deep technical expertise with strategic vision. • Competitive salary from £61,645.19 (plus £3,621 car allowance), • Annual cost‑of‑living pay award, • Flexible, hybrid working arrangements, • Generous annual leave starting at 26 days increasing to 31 days after 5 years' service, plus 3 additional days over Christmas, with the option to buy more, • Local government pension scheme, • Support and encouragement for your career through excellent training and development opportunities, including cover of a Professional Body Membership fee where needed, • Employee perks, including multiple retailer and lifestyle discounts, • An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle‑to‑work scheme, • Access to free counselling, advice and webinars through the employee assistance programme, plus contributions towards the cost of flu jabs This role provides strategic and operational leadership for Private Sector Housing within Locality Services, reporting to the Head of Locality Services. You will lead a complex statutory service at a time of significant national reform, including implementation of the Renters' Rights Act, by setting clear direction, developing policy, assuring compliance and driving continuous service improvement. You will lead and support a multidisciplinary team, manage significant budgets and resources, and act as the Council's expert adviser on housing regulation, enforcement, contractor management and policy. A key part of the role will be building strong relationships with stakeholders, government bodies and the wider community, representing Canterbury City Council at officer, member and public meetings to advance housing standards and strategic priorities. • Leading the Private Sector Housing Team, • Delivering statutory housing functions, • Leading implementation of the Renters' Rights Act, • Setting long‑term objectives and monitoring service performance, • Delivering stock condition survey programmes, • Overseeing Disabled Facilities Grants and adaptations within the Council's own housing stock, • Managing the Social Letting Agency, • Partnership working and representing the team at officer, member and public meetings, • Full‑time, 37 hours per week, • Flexible, hybrid working arrangements, • A full week off over Christmas in addition to your annual leave allowance Your qualifications: Degree or professional qualification in Environmental Health, Housing, Surveying or a related field; leadership or management training. Due to the nature of this role, an enhanced DBS check and references will be required for the successful applicant. Your knowledge: Demonstrable knowledge of the Renters' Rights Act 2025, Housing Act 2004, Housing & Planning Act 2016, HHSRS and related statutory frameworks; understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act; extensive knowledge of construction, building engineering services, materials and common property defects; and understanding of contract and procurement processes relevant to Disabled Facilities Grants and works in default. Your experience: Extensive management experience within local authority housing, private sector housing, environmental health or another regulatory service; experience leading multidisciplinary teams, setting service priorities and driving improvement in a complex statutory environment; experience managing budgets, contractors and commissioned works, including Disabled Facilities Grants, adaptations or works in default; and experience communicating confidently with a range of audiences and influencing strategic direction across the private rented sector. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. For more information about this role, please contact Lora McCourt, Head of Locality Services, by email to , who would very much welcome the opportunity to speak with you as a potential candidate. Closing date: Thursday 30th July 2026. Interviews are planned to take place on 7 August 2026. #J-18808-Ljbffr

A fantastic Clerk of Works (M&E) job opportunity in Canterbury, Kent. Canterbury City Council is a progressive local authority with an extremely varied stock of housing properties, commercial buildings, community facilities and operational assets. This is an exciting opportunity to join Canterbury City Council’s collaborative Facilities Management team as Clerk of Works (Mechanical & Electrical), taking responsibility for inspecting, monitoring and assuring the quality of mechanical and electrical repairs, maintenance and compliance works delivered across our property portfolio. We are particularly keen to hear from candidates with strong mechanical, gas, heating and building services experience who can provide technical leadership and assurance across a wide range of M&E installations. • A competitive salary., • Flexible working arrangements that support and encourage a good work-life balance., • Excellent opportunities for training, development and professional progression., • Generous annual leave entitlement, plus additional leave over the Christmas period., • A fantastic Local Government Pension Scheme., • Employee benefits, discounts and wellbeing initiatives., • The opportunity to play a key role in keeping residents safe and ensuring our homes remain compliant and well maintained. This role combines home working, office working and regular site inspections across the Council's housing and operational estate. • You will inspect and monitor mechanical and electrical works delivered by contractors, ensuring works are completed to the required standards of quality, safety, time and cost., • You will act as the Council's technical specialist for a wide range of building services installations, providing expert advice on repairs, maintenance and long-term asset solutions., • You will oversee works relating to gas installations, heating systems, electrical installations, ventilation systems and communal building services equipment., • You will undertake defect inspections, raise remedial works and monitor contractor performance to ensure excellent service delivery., • You will review and approve variations to works and support the assessment of contractor payments., • You will ensure residents remain safe by supporting fire safety, asbestos management and wider statutory compliance obligations across the housing stock., • You will help shape long-term maintenance solutions, using your technical expertise to solve complex building services and engineering problems., • Monday - Friday, excluding bank holidays., • 37 hours per week., • Permanent full-time contract., • 23 days of annual leave, increasing to 28 days after 5 years of service, plus a full week off over Christmas., • Frequent site inspections across the district., • Full driving licence and access to a vehicle required. Your Qualifications • ACS CCN1 and relevant appliance qualifications., • ONC, HNC or HND in Building Services Engineering, Mechanical Engineering or a related discipline., • 18th Edition Wiring Regulations., • C&G 2394/2395 or 2391-52 Inspection and Testing qualification., • Damp and timber qualifications or equivalent practical experience would be advantageous. You will have a strong knowledge of: • Gas installations, servicing and maintenance regimes., • Commercial and domestic heating systems., • Mechanical building services and associated plant., • Electrical installations, testing and inspection requirements., • Ventilation and extract systems., • Statutory landlord compliance obligations., • Gas Safety Regulations, Electrical Safety Regulations and associated housing legislation., • Risk assessments, method statements and contractor management. You will have experience of: • Inspecting and supervising repairs and maintenance works., • Managing contractor performance and quality assurance processes., • Diagnosing faults and identifying effective repair solutions across mechanical and electrical systems., • Working within social housing, local authority property services, building services engineering, facilities management or a similar environment., • Resolving complex technical issues and providing professional advice to a range of stakeholders. Please note that this role does require a Standard DBS check should you be offered the job. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. #J-18808-Ljbffr

Maidstone Borough Council is an ambitious authority at the heart of Kent, committed to creating a thriving borough where communities, businesses and people can prosper. As we continue to deliver sustainable growth, support high-quality development and shape the future of local government, we are seeking an exceptional leader to become our next Building Control Manager. This is a rare opportunity to lead a well-established Building Control service across the borough of Maidstone. Reporting to the Deputy Chief Executive and Director of Place, you will provide operational and strategic leadership to a multidisciplinary team, oversee compliance with Building Safety Regulator requirements, drive service improvement and digital transformation, and maximise opportunities for commercial growth and increasing market share. While we would welcome applications from experienced and professionally qualified Building Control Managers, we are also interested in hearing from outstanding leaders from related public sector, regulatory, surveying, property, or construction disciplines who can demonstrate the vision, management capability and commercial awareness needed to lead a modern regulatory service. You will be an inspiring people manager with a track record of delivering excellent customer service and developing high-performing teams. In return, we offer the chance to shape a key frontline service, influence the future of the profession, support local government reorganisation across Kent, and make a lasting contribution to the growth and success of Maidstone. This is a primarily office-based role, currently at Gail House in Maidstone, whilst Maidstone House undergoes refurbishment. This is a full-time position, working 37 hours per week, on a permanent contract. Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high-quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision, and in return, you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council, we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such, we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. A range of benefits include: • Flexible hybrid working opportunities, • 7am to 7pm flexi time to suit personal circumstances for most roles, • Generous holiday entitlement which increases after 5 years’ LG service, plus bank holidays, with the option to buy additional leave, • Additional 3 days’ leave given to enable a close down of the offices between Christmas and New Year, • Free parking, • Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours (9-day fortnight), part-time, • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities, • Employee Assistance Programme which provides confidential & independent information and access to counsellors, • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family, • Life Assurance – three times your annual salary (for members of the LGPS), • Season Ticket Loan - to help with the cost of your rail/bus journey to & from work, • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax, • Annual flu vaccine, • Cycle to work scheme, • Staff benefits discounts on leisure, eating out, holidays and shopping, • Excellent learning and career opportunities for committed individuals, • A professional fee payment, if required for the role You will be a confident and experienced manager with a degree-level qualification in a relevant subject, and a recognised management qualification. You will bring strong management experience, with a proven ability to lead change and transformation programmes, and excellent budget management and negotiation skills. Ideally, you will hold professional membership with RICS, CABE and/or a recognised management body, e.g. CMI. You will also have substantial knowledge of Building Regulations, construction law and wider building surveying or construction-related services, along with experience of supporting commercial activities, marketing and business development. A full UK driving licence is required. Above all, you will be a strategic thinker, effective communicator and collaborative leader who is passionate about delivering high-quality services and driving continuous improvement. Following the submission of your application and CV, they will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. Closing Date: Sunday 4th October 2026 Interview Date: Thursday 15th October 2026 #J-18808-Ljbffr

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Client Experience Lead to join our superb team within our stunning Showroom in Canterbury on a fixed term contract (up to 12 months), full time basis, working 40 hours per week over Monday to Sunday. You'll be someone who loves making people feel welcome, has exceptional customer service and leadership experience, a eye for interiors, and bring energy and organisation to everything you do. What you'll be doing As a Client Experience Lead, you'll support the Design Lead and Head of Design Stores in leading the team and ensuring the showroom runs smoothly day to day. From thoughtful gifting to whole-home design, you'll help deliver a personal, considered service while upholding the high standards that define the Neptune in-store experience. Day to day, you'll: • Help recruit, lead and motivate a high-performing, engaged team who take pride in delivering thoughtful, personal service, • Support in handling customer queries and communications professionally, promptly, and with care, • Oversee stock management across the showroom, including deliveries, booking-in, replenishment and stock takes, ensuring inventory accuracy while supporting the resolution of customer service issue, • Support the commercial running of the showroom by ensuring accurate pricing, managing banking processes securely, and assisting payroll through effective rota planning and attendance reporting, • Support the Design Lead in the day-to-day leadership of the team, including opening and closing the store, coaching Design Advisors and delivering training aligned with Neptune's products and service standards A little about you You're someone who naturally puts people at ease and find joy in helping customers feel heard, understood and inspired. You'll bring previous experience at supervisory or assistant store leader level, ideally within an interiors or design-led retail environment with a service-first mindset and great communication skills - both written and spoken - and confidence using Outlook and other digital tools. You'll bring a love for interiors and a good eye for colour and texture - with a genuine interest in helping customers make beautiful choices. You'll also be organised with a proactive approach, always looking for ways to go the extra mile, with proven ability to lead, motivate, inspire and support a team. It's also important that you bring confidence and a natural affinity of working in a calm and professional way, even when under pressure. Our store is open 7 days of the week, so it's important that you have the flexibility to work during the week and weekends too. What Benefits we can offer you • Competitive salary, • Generous holiday allowance, • Purchased additional annual leave scheme, • Life assurance, • Company sick pay, • Enhanced maternity and paternity leave, • Cycle to work scheme, • Gym membership, • Generous Neptune new item and outlet discounts, • Perkbox: Wellbeing Hub and Retail Discounts Portal, • Your birthday day off, • Two paid volunteer days a year, • Day off if you become a Grandparent, • A week off to celebrate a life event, • Refer a friend scheme, • Long service holiday allowance increase, • Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. JBRP1_UKTJ