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Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The OCS IS117 Case Manager, in concert with the Community School Director and School Leadership Ensures that Mental Health services are provided to the Community. In Supervision with MH supervisors Responsible for timely and appropriate clinical support resources and referrals. Provide guidance, for assigned students and families to support their success in providing client care services. KEY ESSENTIAL FUNCTIONS • Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values., • Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed., • Ensures confidentiality and maintenance of client records in compliance with HIPAA, Policies and Procedures and licensure regulations., • Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs., • Provides direct services as Case management supports attendance outreach, parent and student resources as well as build school community, • Create, maintain as well as integrate external partnerships into the school community, • Mental Health Supervisor and CSD Program Director, • Follow-up with students and with referral organizations regarding student contact and progress with referral organization, • Develop attendance improvement strategies in consultation with school personnel to assure that attendance services are in line with those projected in the school, • Obtain student attendance information for each student daily in order to initiate the tracking and documentation of each student in cohort, • Inform CSD (Director) DOE Counselor of students in need of referral services, • Provide all required information for daily/weekly/monthly/quarterly/semester/annual/academic year reports, • Support the Parent Coordinator, CSD and leadership in marketing materials for the program, • Reach out and market the program to the families/community in order to recruit students, • Support the Program Planning of School events (i.e family events, leadership activities), • Participate in meetings/conferences with parents, School Liaison, School-based Teams/personnel and teachers for continuous dialogue communication about student’s attendance, • Input student attendance data into automated database, • Through Partnership and Networking, Outreach to outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. as resources for students, • Conduct home visits, • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionPosition Title: Advocate Counselor Program: Queens Satellite High School for Opportunity – Jamaica, Queens, NY Status: Full-Time Schedule: Monday – Friday, 8:00 AM – 4:00 PM (35 hours per week; schedule may vary based on school events, home visits, staff trainings, and meetings) Compensation: $20.88 – $21.98 per hour Position Summary Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing innovative leadership and a passion for social and economic justice to our work. We welcome individuals with diverse backgrounds and experiences who are inspired by our mission and highly motivated to change lives. The Advocate Counselor will provide comprehensive support services to program participants at Queens Satellite High School for Opportunity in Jamaica, Queens. As the primary point of contact for students, this role focuses on preparing young adults for internships, post-secondary education, and career readiness. Primary Responsibilities * Attendance Outreach: Conduct ongoing outreach, including home and worksite visits, to address attendance issues. * Post-Secondary Planning: Provide individual counseling to guide students in creating and implementing post-secondary plans for college, vocational training, or employment. * Counseling Services: Conduct at least two individual counseling sessions per student—one focused on academic progress and the other on career advisement. * College Application Support: Assist eligible students with completing CUNY and FAFSA applications. * Advisory Groups: Facilitate workshops on topics such as job readiness, career exploration, conflict resolution, leadership, youth employment, and psychoeducation. * Parent and Guardian Engagement: Maintain ongoing communication with families to support student success and provide assistance as needed. * Case Management: Maintain accurate case files and document weekly progress notes in Salesforce. * School Collaboration: Work collaboratively with DOE staff and facilitate structured communication between students and teachers. * Academic Monitoring: Monitor academic progress, including reviewing student progress reports and report cards, and provide targeted counseling as needed. * Referrals and Support Services: Make appropriate referrals and provide resources to students and families. * Team Collaboration: Attend agency staff meetings, parent-teacher conferences, and supervision sessions regularly. * Special Projects: Take initiative in responding to school and program needs and participate in special projects as assigned. Qualifications * Bachelor’s Degree required, preferably in Psychology, Education, Social Work, or a related field. * Minimum of two (2) years of experience working with youth, preferably in a NYC high school setting. * Strong interpersonal and communication skills, with the ability to engage youth effectively. * Computer proficiency required. * Flexibility to work varied hours based on school events and program needs. What We Offer Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package, including: * Medical, Dental, and Vision Insurance * Life Insurance * Flexible Spending Accounts (FSA) * 403(b) Retirement Plan * Up to 27 Annual Leave Days (17 in your first year) * 12 Sick Days * Most Federal Holidays Off * Professional Development and Training Opportunities Application Method To apply, please submit your resume and cover letter through the Queens Community House Career Portal at . Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. Drug-Free Workplace. ting, and training time