Program Director - Care Management
22 days ago
New York
Job Description Program Director - Care Management Brooklyn, NY 150-180K Lead one of downstate NY's largest and most impactful care management programs. We're a respected, mission-driven agency serving over 4,000 clients, and we need an experienced leader to drive our expansive Health Homes program. This is a rare opportunity to oversee a massive operation and a large multidisciplinary team, ensuring high-quality, coordinated, and compliant care for vulnerable adults and children with complex needs. Key Responsibilities * Direct daily operations for Health Homes Care Management, overseeing service delivery for more than 4,000 clients across adult and children's programs. * Supervise, develop, and support a sizable team of care management supervisors, care managers, and administrative staff. * Monitor program metrics, caseloads, and documentation to ensure compliance and drive quality outcomes. * Refine and optimize workflows, processes, and use of technology to scale services efficiently while maintaining high standards of care. * Serve as the primary liaison with health plans, referral sources, oversight agencies, and community partners. * Quickly address challenges—from regulatory shifts to staff or client crises—to ensure program stability and growth. * Use data and reporting to guide program improvements and strategic decision-making. * Foster a supportive, mission-driven culture that values collaboration, accountability, and ongoing staff development. Qualifications * Significant leadership experience within Health Homes, care management, or Medicaid-managed programs, with expertise in both adult and children's services strongly preferred. * In-depth knowledge of New York State Health Homes regulations, documentation requirements, and best practices in care coordination. * Proven ability to manage large teams and complex programs, with a track record of achieving compliance, quality, and measurable outcomes. * Strong analytical skills and comfort with data-driven program management and improvement. * Dedication to serving high-need populations and the ability to lead with empathy, integrity, and resilience. Why Join? This is your chance to lead a high-impact program within a respected agency. If you're energized by leading large teams, navigating complexity, and making a real difference, you'll find the platform and support here to do your best work. Email resume to: