Trainer - Foster Care
4 days ago
New York
Job Description We are currently seeking two full-time trainers to join our Foster Care team. One will specialize in Staff Development and the second will specialize in Foster Parent training. Summary Job Description The Trainer supports agency-wide learning initiatives that strengthen workforce capability, regulatory compliance, and staff readiness for complex, youth-serving environments. This role designs, delivers, and evaluates training aligned to Little Flower’s competency framework, programmatic standards, and regulatory requirements from OCFS, ACS, COA, and state/federal labor rules. The Trainer plays a critical role in developing employee skills in trauma-informed practice, safety, professional conduct, supervisory fundamentals, documentation accuracy, and performance management across programs, including Residential Treatment Center, Foster Care, Preventive, and Administrative Services. About Little Flower Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principal Responsibilities • Facilitate high-quality instructor-led and virtual training sessions for all staff, including onboarding, annual refresher requirements, and specialized program training., • Build learning modules grounded in adult learning theory and aligned to the Little Flower competencies., • Delivery required training (e.g., Mandated Reporter, OCFS-required modules, HIPAA/FERPA, crisis intervention refreshers, documentation standards, performance management)., • Adapt content to diverse learner groups across youth care, clinical, administrative, and supervisory staff., • Develop and update training decks, facilitator guides, e-learning modules, assessments, and job aids., • Ensure all materials meet regulatory requirements and reflect current agency policy, COA standards, and OCFS directives., • Maintain the agency’s learning library and work with cross-functional partners to ensure content accuracy., • Track all training attendance, completions, and certifications within ADP and internal tracking grids., • Support documentation for COA, OCFS, ACS, DOH, and internal audits, including session attestations, rosters, and test results., • Identifygaps in compliance training and escalate risks promptly., • Conduct training needs assessments with program leaders todeterminerequired learning solutions., • Collect, analyze, and report survey data and training metrics to support continuous improvement., • Use evaluation results to refine training content and delivery methods. Required Qualifications and Experience • Bachelor’s degree in Human Resources, Education, Social Work, Psychology, or related field, • Minimum three years of training, workforce development, or program facilitation experience, • TRIPP-trained and familiar with all regulations related to foster parent training., • Trained inNTDC, sothey canassistin delivering training to prospective and current foster parents., • LGBT-QAI+ trained, so they canassistin delivering training to prospective and certified foster parents., • Knowledgeable about foster home regulations and the certification requirements for foster homes., • Demonstrated experience delivering content in behavioral health, child welfare, education, social services, or similar environments, • Strong facilitation skills with diverse audiences and levels, • Proficient in Microsoft Office, LMS or HRIS learning modules, and virtual training platforms, • Strong written and verbal communication skills Preferred Qualifications • Experience in trauma-informed care, crisis prevention, de-escalation, youth care, or foster care environments, • Familiarity with OCFS, ACS, COA, and New York State regulatory training requirements Travel Requirements This position offers a full-time, hybrid schedule and is based in Brooklyn and requires travel to Wading River and New York City, and other locations when needed. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee; their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement Little Flower Children and Family Services of New York provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.