Aircraft director of maintenance jobs in Yonkers, New YorkCreate job alerts

Job Description Job Summary: The Customer Service Manager will communicate and develop a business relationship with the customer’s management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer’s management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer’s recommendations and government regulations Present “Welcome to the Family” presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to “no pass on” policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate’s degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer’s management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver’s license Passport/proper travel documents required Additional Desired Qualifications: Pilot’s license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor’s degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a

This role is responsible for performing all phases of mechanical maintenance throughout the plant, including preventative, corrective, and emergency repairs. Solid knowledge of mechanical, hydraulic, and pneumatic systems. Strong understanding of safety procedures and compliance.

On/Off ramp to ground level and side doorsteps and Platform of trailer. Diagnostic and troubleshooting ability using fleet maintenance software. Utilize fleet maintenance software system tablet to fully document equipment repair and parts used.

This role is responsible for performing all phases of mechanical maintenance throughout the plant, including preventative, corrective, and emergency repairs. Perform maintenance, repairs, and equipment installations. Minimum 5 years of mechanical experience, preferably in an industrial manufacturing

Utilize fleet maintenance software system tablet to fully document equipment repair and parts used. Diagnostic and troubleshooting ability using fleet maintenance software. Manual Dexterity: Typing, use of office machines such as copiers, printers).

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

This role is responsible for performing all phases of mechanical maintenance throughout the plant, including preventative, corrective, and emergency repairs. The technician will work closely with both the mechanical and electrical maintenance operations teams to ensure safe and reliable plant operat

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

As a Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving y

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

Staffmark - JobID: 1942659 [Maintenance Technician] As a Maintenance Worker at Staffmark, you'll: Perform general and preventative property maintenance, repair or general maintenance work of facilities, buildings, grounds, and equipment; Inspect and troubleshoot issues with plumbing, electrical, and

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

Cintas Corporation - JobID: 1320834400 [Maintenance Mechanic] As a Maintenance Tech at Cintas, you'll: Assist in maintaining an industrial laundry facility; Assist in repairing, maintaining, installing and troubleshooting industrial equipment, systems and components; Assist with performing preventiv

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

JetBlue - 57216 [Maintenance Mechanic] As a Maintenance Technician with Jet Blue, you'll: Perform tasks associated with meeting aircraft at transit stations, including checks on aircraft maintenance logs, and responding to discrepancies entered into the logbook; Performs routine and non-routine main

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated

If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Lighthouse is seeking passionate and dedicated