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Job DescriptionSalary: Summary/Objective The School Enrollment and Communications Manager is a highly visible, relationship-driven role responsible for managing the daily operations of the School office while delivering an exceptional experience for students and families. As the primary point of contact for the School community, the School Enrollment and Communications Manager fosters a welcoming, responsive, and professional environment while overseeing student registration and enrollment, tuition processing, and scholarship administration across all programs. Reporting to the Administrative Director, this role serves as both a systems owner and a front-facing ambassador of the School, balancing operational excellence with thoughtful, clear, and effective communication. The ideal candidate is highly organized, detail-oriented, and an exceptional writer, with strong judgment and the ability to navigate complex situations, address concerns, and elevate issues as needed. This position plays a key role in supporting enrollment growth, retention, and the Schools long-term sustainability in a dynamic, people-centered environment. Essential Functions: • Lead the daily operations of the School office, overseeing student and family communications and ensuring consistent implementation of School policies and procedures, • Provide onsite coverage during peak hours and school events, supporting student supervision, family engagement, and the smooth flow of daily operations, • Manage the Schools main inbox and phone, delivering timely, accurate, and professional communication, • Oversee enrollment systems and databases (JackRabbit, PunchPass, and AirTable), including class and event setup, registration, and student information, • Manage tuition billing cycles, including posting charges, processing payments, and handling family communications with discretion and care, • Track student attendance, elevating concerns to artistic staff, • Administer financial aid and scholarship programs, serving as the primary point of contact for tuition assistance families, • Track enrollment, revenue, and scholarship data; prepare regular reports for the Administrative Director, • Build and sustain strong relationships with students and families, fostering a welcoming and supportive community, • Proactively research, evaluate, and implement systems and tools to improve operational efficiency and support school growth, • Collaborate closely with artistic and administrative teams to ensure alignment, streamline operations, and support a cohesive school experience Supervisory Responsibility:None Expected Hours of Work: Hours of work are primarily Tuesday through Friday 12:30 PM to 8:00 PM and Saturday 8:30 AM to 3:30 PM. Schedule may fluctuate as job duties demand. Travel:Travel is primarily local during the business day, although some out of the area travel may be expected. This position may travel to support School audition tours. Required Education and Experience: • Bachelor's degree in arts administration, business, or equivalent relevant work experience, • Minimum of 5 years of experience in a professional office, school, or dance studio environment, • Working knowledge of billing processes and basic accounting principles, • Experience with Microsoft Office suite and database or enrollment management systems, • Experience in nonprofit or performing arts organizations strongly preferred, • Understanding of dance and/or ballet preferred Required Skills and Competencies: • Excellent written and verbal communication skills, with the ability to craft clear, polished, and professional messaging, • Strong interpersonal skills, with the ability to engage effectively with both children and adults in a warm, professional manner, • Proactive and solutions-oriented; willing to step in, problem-solve, and support students and families as needs arise, • Customer-service mindset with sound judgment; able to navigate sensitive situations with tact, discretion, and professionalism, • Strategic thinking skills and an understanding of enrollment growth preferred, • Highly organized with strong attention to detail and time management skills, • Reliable, punctual, and able to maintain consistency in a fast-paced environment, • Adaptable and flexible in response to changing priorities, procedures, and technologies, • Collaborative team player who can also take initiative and work independently, • Ability to build and maintain effective working relationships within a diverse and multicultural environment, • Commitment to maintaining a safe, respectful, and professional environment in accordance with organizational policies Work Authorization/Security Clearance: Must provide satisfactory background checks and child abuse clearances as may be required for role. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement: Philadelphia Ballet is committed to the principles of equality in employment. The Ballet complies with all applicable federal, state and local laws and Federal Executive Orders, and provides an equal opportunity in employment for all qualified persons. We prohibit discrimination in employment based on characteristics protected by applicable law, including race, ethnicity, creed, color, national origin, ancestry, citizenship status, religion, age, sexual orientation, gender, gender identify or expression, familial status, pregnancy, domestic or sexual violence victim status, disability, service in the armed forces of the United States, or an individuals status as a covered veteran.

We are looking for a Research Recruiter & Database Developer who has the skills and know-how to develop our panel of research participants, as well as successfully recruit/find new participants for focus groups, interviews, online surveys, and other research opportunities. This is an entry-level position in market research with a clear career path. You will initially be responsible for developing our panel of research participants and taking it to the next level. After that, you will be involved and share responsibilities of all phases of the recruitment process as well as research initiatives to grow our recruiting practice while learning about market research, strategy and innovation. We need a can-do attitude to problem-solve and strategize recruiting campaigns. You must also be a great listener to find out quickly if participants are a great fit for our studies. If you love to meet new people and quickly build relationships, then this job is for you! Job Title: Research Recruiter & Database Developer Commencement: Immediately Location: Hybrid - mostly remote and at the Evanston office sporadically. This position is surrounded by skilled and motivated research professionals working together in a creative and collaborative team environment. Qualifications: Certificate, Associate or bachelor’s degree in related areas, such as computer and Information Systems, Statistics, Psychology, Marketing, Business, or Data Analytics. Benefits: Salary based on experience level, 401K employer matching program, healthcare stipend, 15 PTO days, 9 major holidays and bonuses. Career growth: This position offers a career path based on your progress towards clear goals and objectives. The transition from Recruiter to Design Researchers generally falls within 2-3 years. Database development duties: Manage, maintain, and enhance a panel database system. This may include: • Implementing regular respondent profiles updates, including updating demographic information and active status, • Removing non-active or questionable panel members, • Tracking participation in recruitment efforts (e.g. completing screeners in research activities), • Evaluating and implementing alternative panel management systems, • Providing panel member customer service, • Sourcing candidates to join panel using social media (Meta, LinkedIn, Twitter, etc.) and other outreach tools, • Collecting and consolidating participant data Recruiting duties: • Support the quote process when preparing project proposals, • Collect recruit specifications from clients/researchers, • Source candidates to recruit from using social media (Facebook, LinkedIn, etc.) and other outreach tools, • Screen participants via text, phone, email or online surveys, • Communicate with candidates about the logistics of each project, • Collect and consolidate participant data, • Schedule participants for research sessions, • Ensure incentives are delivered and that confidentiality agreements are signed, • Verify that actual recruiting project expenses fall within the tolerance of the estimated expenses, • Create post-project reports of time spent on the project vs. time estimated, • Work collaboratively with clients and research teams, • Provide updates to research teams and clients on recruitment efforts, • Build our own a database (panel of potential research participants) based on existing data, • Support on activities that might not be expressed within your wheelhouse. These activities will likely come from Sylver Consulting and therefore will be great opportunities for professional enrichment and growth, • Offer ideas and suggestions for improving processes and/or services, • Perform other recruitment and administrative tasks as needed/requested Business development duties: • Support all social media activities related to the company (LinkedIn, Twitter, Facebook, Instagram, etc.). This may include creating, updating and monitoring social media posts, interacting with other relevant social media accounts, and writing press releases, • Help keep the office organized and running efficiently, • Extend exceptional and courteous customer service to all internal and external constituents of the company, including clients, contractors, partners, and work colleagues, • Maintain the highest level of discretion and confidentiality at all times, • Contribute to the Company by offering ideas and suggestions for improving processes and/or services Skills: • Must have exceptional organizational skills and keen attention to detail, • Experienced with using online collaborative document and spreadsheet tools, • Commitment to excellent customer service, • Thrive in a fast-paced, frequently changing environment (must be flexible to quickly react to last-minute changes), • Experience with scheduling and calendar management tools, • Ability to prioritize multiple assignments, • Must be able to work independently with little supervision, • Proactive and self-directed with an ability to take direction, • Strong work ethic, • Airtable or HubSpot expertise/certifications is a plus, • Previous research participant recruiting experience is a plus, • Must have the legal right to work in the U.S.A We are very excited to find the right person who will flourish in an entrepreneurial environment. We are looking for someone who approaches his/her work with a “go-getting, roll up your sleeves” type of attitude; someone who can “own” our recruiting projects and is excited to help build the brand of our research participant recruiting company. Sylver Consulting is NOT your average agency of Market Research, User Experience or Strategy A business problem to solve drives our process... not the "shiny object" in the industry today or our firm's "go to" methodology. Our nexus position at the intersection of MR, UX and Strategy results in actionable "what" > "so what" > "now what" project outcomes. In every project, we seek "truth" (a.k.a. insight) from two sources. Your customer insight/truth illustrates the possibilities of what can be done. But your stakeholder "truths" (i.e., all the hypotheses, biases and fears surrounding the topic) determine 100% the willingness and readiness of your team to embrace change and thus transformation of your brands, products, services and companies. You only move forward in a measurable way when you find the sweet spot (i.e., the aligned and connected vision) at the intersection of those two "truths". Our clients endearingly refer to us as covert cultural change artists. Our approach to solving your business problem is a cross functional exercise. Thus, a natural byproduct of this approach is change management, which literally fuels transformation. After working with Sylver, clients have gone on to: • Receive some of the highest BASES scores received in their company to date (for the CPG/FMCG industries)., • Develop whole new lines of business for their organizations., • Step with confidence into changes made to pillar products in their portfolio., • Make purposeful decisions to step out of lines of business that are shown to represent too much risk or opportunity cost to the organization., • Create new brands and products with meaningful and value-based propositions., • Reorder internal operations to be more aligned to corporate values of customer-centricity., • And so much more ...

Accounts Payable Specialist RTM Business Group Remote in CA, FL, TX, PA, GA, OH, IN, SC, MA Full-time 51-200 employees · Market Research Originally posted April 2026; this is a 100% hybrid or remote, full-time role RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite, providing curated content and peer-to-peer collaboration. Our events are located in major cities throughout the country – LA, Austin, San Diego, Miami, Chicago, DC, etc.. Our team travels together which is a truly unique experience, different from “traditional” work travel, which in turn cultivates interdepartmental relationships and friendships that drive our collaborative culture. We’re looking for a detail-oriented and proactive Accounts Payable Specialist to join our team. This role reports into the Controller and plays a critical part in keeping our accounting operations running smoothly by ensuring timely and accurate payment processing, vendor management, and support on commissions. You’ll be part of a team that ensures the accuracy of our records and helps maintain strong relationships with our vendors and partners. The ideal candidate is someone who thrives in a fast-paced environment, has a solid foundation in accounting, and enjoys diving into the details. We offer extensive, ongoing training and a unique opportunity for both collaborative and independent work. This hybrid role is in NY, NJ and CT with 2 days a week in the office. Responsibilities: • Manage the full-cycle accounts payable process, including invoice review, coding, and timely payment processing., • Maintain accurate and up-to-date records of all accounts payable transactions in the accounting system., • Reconcile vendor statements and resolve discrepancies in coordination with internal teams and external vendors., • Ensure proper documentation by matching purchase orders and contracts with invoices., • Prepare and process payment batches, including checks and electronic transfers., • Monitor payment deadlines to ensure on-time disbursements., • Perform credit card and bank reconciliations., • Support month-end close activities and audit preparations., • Maintain compliance with company policies, financial regulations, and internal controls., • Assist in optimizing financial workflows and suggesting process improvements., • Provide accounting support across multiple departments or entities as needed., • Establish and maintain relationships with vendors, addressing inquiries and negotiating payment terms., • Partner with internal departments to resolve payment issues or documentation gaps., • Assist senior finance team members and respond to ad hoc accounting requests., • Calculate commissions based on sales performance and company policy., • Prepare and process timely, accurate commission payments to eligible employees., • Maintain organized records of commission structures, payouts, and supporting data., • Reconcile commission reports with actual sales data and address discrepancies., • Generate reports on commission activity to support payroll and sales leadership., • Bachelor’s degree in Accounting, Finance, or a related field, • 2–3 years of experience in Accounts Payable or a similar accounting/bookkeeping role, • Strong understanding of AP processes, general ledger coding, accruals, and account reconciliations, • Familiarity with GAAP and awareness of tax laws and regulatory compliance, • Proficiency in accounting software (e.g., QuickBooks), • Skilled in Microsoft Excel, Google Sheets, and other productivity tools for data entry and reporting, • Strong attention to detail, accuracy, and organizational skills, • Effective communication and collaboration skills, • Ability to work independently and cross-functionally within a team, • Experience in conference or events-related industries, • Familiarity with the following tools and platforms:, • Airtable, • Everstage, • QuickBooks, • HubSpot, • Bill.com, • Microsoft Office Suite (Excel, Outlook, Word, etc.), • 15+ PTO Days, • Flexible/Hybrid work model (WFH and Remote opportunities), • Medical/dental/vision coverage, • We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first month after eligibility, • Pre-tax commuter benefits, • Travel to major cities (all expenses paid), • Opportunity for lateral and vertical movement within the company, inter/intra departmentally Salary $60,000 base RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

Job Title: Product Operations ManagerJob Location: New York, NY; telecommuting permitted Duties: Lead the product operations team, overseeing the formation and deployment of high caliber tech teams tailored to client specifications; recruit, mentor, and manage a technical remote team across various regions, ensuring continuous professional development; innovate and enhance team formation tools and processes to improve efficiency and effectiveness; architect scalable methodologies for streamlined team assembly while maintaining precision and quality; oversee daily tasks in product development, ensuring timely and successful product delivery; collaborate closely with Sales and Business Development to synchronize efforts and influence the sales pipeline; maintain strategic relationships with talent, ensuring alignment between their skills and client needs; direct community outreach to identify and secure ideal candidates for mission-critical roles; manage onboarding and vetting processes to select the most suitable tech talent for client projects; and analyze data for ongoing measurement and enhancement of tech team success metrics. Job Requirements: Must have a Bachelor’s Degree in Computer Science, or foreign equivalent, plus 18 months of experience as a lead in a team formation role at a tech company, and 18 months of experience using Hubspot, Zendesk, Jira, Retool, Looker, Notion, and Airtable. Responses: Please e-mail CVs to ATeams, Inc., at _ Salary Range:Salary Offered: $146,453 - $180,000 per year.

We're looking for a Business Operations Associate to cover a parental leave from approximately early/mid July through mid-November 2026. This is a temporary, full-time, fully remote role reporting directly to our CEO. You'll be stepping into an established set of systems and processes where your job is to keep things running smoothly. The ideal candidate is highly organized, independently operational, and comfortable context-switching between finance, HR, compliance, and general administration in a small startup environment. You'll work across four main areas: • Finance & Billing – managing invoicing, client follow-ups, and contractor payments, • HR & People Ops – payroll coordination if needed, compliance, and team engagement, • Legal & Compliance – triaging contracts, vendor forms, and maintaining SOC 2 compliance tasks, • General Operations – vendor management, ad hoc administrative support for leadership Finance & Billing • Manage monthly billing cycle: client invoicing via Stripe, platform-based invoices (Coupa, Tradeshift, Tungsten), and accounts receivable follow-up, • Process bi-weekly contractor payments via Justworks and Deel (US and international contractors), • Handle monthly vendor payments and reconciliation via Ramp Bill Pay, • Support quarterly accounting review with transaction categorization, • Manage MRR documentation and billing records in Airtable HR & People Operations • Process payroll actions and any benefits updates in Justworks/Deel (e.g., compensation adjustments, insurance changes), • Field HR-related questions from team members and escalate to leadership when appropriate, • Manage birthday gifts and team engagement logistics (TryDays, team events, client gifts), • Support current HR processes & policy enforcement, • Coordinate bi-monthly team event & team-wide HR communications Legal & Compliance • Triage inbound NDAs, MSAs, and vendor agreements, flagging items for leadership review and routing to appropriate signatories, • Complete and submit vendor onboarding forms on behalf of Spate (W-9s, insurance certificates, banking details, etc.), • Maintain SOC 2 compliance tasks in Vanta: monitor monthly checklist items and flag any open tests or remediation items to the relevant team lead General Operations & Administration • Serve as the day-to-day operational point of contact for the team during the leave period, • 2+ years of experience in operations, office management, or a generalist business role, • Strong organizational skills and high attention to detail as this role touches a lot of moving parts simultaneously, • Comfortable operating independently with minimal hand-holding; you can figure things out from documentation and ask good questions when you can't, • Solution-oriented so that when you encounter a problem, you come with proposed solutions, not just the issue, • Experience with invoicing and billing workflows (Stripe or similar), • Familiarity with payroll and contractor payment platforms (Justworks, Deel, Gusto or similar), • Proficiency with Google Workspace and project management tools (Asana or similar), • Strong written and verbal communication skills, • Based in EST, • Experience at a startup or small company where you've worn multiple hats, • Familiarity with compliance or security frameworks (SOC 2 / Vanta a plus), • Experience with Airtable, Notion, Ramp, or QuickBooks, • Background in HR coordination or people operations, • Prior experience in a temp or contract role requiring fast ramp-up This is a temporary full-time engagement (approx. 4-5 months). Spate is a trend intelligence platform used by top beauty and CPG brands including L'Oréal, Estée Lauder, and Unilever. We analyze billions of consumer signals to identify emerging trends, helping brands make smarter product development and marketing decisions. Founded in 2018 by two ex-Googlers and backed by Y Combinator and Initialized Capital, Spate is a profitable, fast-moving team of ~20 people. Why Spate? • Work directly with the founders and leadership team, • Fully remote with a flexible, results-oriented culture, • Fast-moving, low-bureaucracy environment where things actually get done, • Always be on the cutting edge of beauty and consumer trends Spate is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

WHO WE ARE: We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals. This person will architect, document, and maintain tracking architecture, conventions, and taxonomies. Additionally, the Director will act as a resident expert on the collection of accurate data through expertise in a variety of platforms including ESPs, digital media, web analytics, and tag management systems. At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division. YOUR RESPONSIBILITY: • Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions, • Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems, • Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement, • Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources, • Authors and maintains campaign naming and URL tagging conventions and taxonomies, • Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics, • Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust, • Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads, • Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized, • Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes, • Advises on tag management implementation and validation through platforms such as Google Tag Manager, Ensighten, Adobe Launch, and ObservePoint, • Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy REQUIREMENTS • At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm, • An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models, • Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, AppsFlyer MMP, Google Ads, GCM, DV360, Bing, and Facebook), • Experience utilizing tag management systems, including Google Tag Manager to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps, • Experience administering Google Analytics Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences, • Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps, • Experience with A/B/multivariate website testing tools such as Optimizely and Adobe Target, • Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable, • Experience with Apple MPP mitigation platforms including Litmus Email Analytics, • Google Analytics Certification and Adobe Analytics Developer or Architect Certification a plus, • Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus, • Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus, • Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape, • Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings, • Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit _. A reasonable estimate of the salary for this role, at the time of posting, is $136,000 - $163,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Urban Outfitters is looking for a Creative Projects Manager who will serve as the strategic architect of the photography studio's workflow. This role is responsible for the high-level orchestration of all photo projectsranging from high-volume e-commerce to editorial campaigns. Acting as the central hub between Photography, Styling, Production, Marketing, Merchandising, and Post-Production, the Creative Projects Manager ensures that every project is delivered on time, and in alignment with brand goals. The primary mission is to transform creative briefs into a seamless, non-redundant production schedule that provides the studio team with total clarity on what needs to be shot and when. 1. Master Scheduling & Pipeline Management Integrated Team Calendar: Own and publish the master production calendar. Ensure all stakeholders have 100% visibility into weekly and monthly shoot cadences. Project Scoping: Work with stakeholders to define project scope, goals, and deliverables, ensuring alignment and clear communication. Risk Mitigation: Proactively identify risks, gaps, and roadblocks and solve them before they become issues. Brief Gatekeeping: Serve as the final filter for incoming project briefs. Ensure that all necessary information has been collected on behalf of the studio team from cross divisional partners, and creative requirements for "actionability" before they are assigned to the studio team. Resource Forecasting: Analyze seasonal volumes to predict peak periods, proactively signaling the need for adjusted timelines. Documentation & Transparency: Meticulously document all project updates, scope changes, and timeline shifts. Communicate the "ripple effect" of these changes to all relevant stakeholders in real-time. 1. Strategic Planning & Workflow Optimization Status Tracking: Maintain a high-level of communication between Creative Merch and Buying to foresee any sample hand off issues. Proactively communicate to studio teams if scheduling needs to be adjusted. Cross-Functional Liaison: Act as the central information hub between Brand Marketing and Creative, ensuring total clarity and transparency across departments. 1. Process Engineering & Systems System Ownership: Serve as the Power User for project management tools (e.g., Asana). Maintain data integrity to ensure project statuses are always "live" and accurate. SOP Development for Special Shoots: Build and enforce Standard Operating Procedures (SOPs) for hand-off points between Marketing/Merchandising (the source), Operations (the plan), and the Studio (the execution). Bottleneck Resolution: Identify and resolve friction pointssuch as late briefs or technical dependenciesbefore they disrupt the production floor. 1. Cross-Functional Coordination Primary Liaison: Serve as the central point of contact for studio timelines and project scope across Marketing, Creative Merchandising, Buying, and Brand Identity teams. Relationship Management: Foster and maintain strategic partnerships with key decision-makers and cross-functional stakeholders to ensure organizational alignment. Operational Support: Provide ongoing technical and logistical support throughout the project lifecycle, proactively troubleshooting issues to ensure seamless execution. Meeting Facilitation: Lead project kickoffs, weekly status updates, and post-launch retrospectives to drive continuous process improvement. What Success Looks Like Zero Redundancy: A measurable reduction in "double-requests" for the same SKU across different channels. Optimized Lead Time: Studio Managers receive finalized pull lists with sufficient time to acquire and prep product without "fire drills." Operational Clarity: The studio team has total confidence in the schedule; the plan is always visible, vetted, and actionable. • Bachelor's degree in Project Management, Creative Operations, Photography, or a related field OR 35 years of experience in project or program management, preferably in a creative, studio, or retail environment., • Proficiency in project management software (e.g., Asana, Airtable, Trello, Smartsheet)., • Familiarity with studio workflows and digital asset management systems. Strong working knowledge of Microsoft Office and Google Workspace., • Excellent organizational and time management skills., • Strong communication and interpersonal abilities., • Ability to manage multiple projects simultaneously in a fast-paced environment., • Detail-oriented with a proactive, problem-solving mindset., • Skilled at gathering and clarifying project briefs to ensure teams have the information they need to execute effectively. URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.