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Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As an Enterprise Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s Enterprise customers through our operations product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the operations product of Loop, Protect. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. Responsibilities: • Ownership of key customer value metrics, • Building playbooks for the sales and customer support functions, • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have at least 8-12 years of experience in an operations role in the restaurant industry or a direct to consumer brand or in the E-commerce, CPG or the hospitality industry, • Have been a Senior Manager or Director of Operations or in other senior operational roles, managing a broad charter across operations, • Are inherently a great sales person - be it selling a product, idea, project, vision or anything else!, • Have worked at a restaurant in-store in any capacity for 3 months or more., • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them., • Have the ability to think metrics, funnels and dashboards, • Have exhibited leadership while also having worked in IC roles across your previous roles, • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes, • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry. Are you ready to take your IT career to the next level? At OptionMetrics, we're on the lookout for a dynamic IT Operations Manager to be at the forefront of our cutting-edge projects. The Role: We are looking for a Head of IT Operations to lead and evolve our production environment with a strong sense of ownership, urgency, and accountability. This is a mission-critical leadership role and a hands-on position for someone who can operate at both strategic and deep technical levels, while building a culture of operational excellence. You will be responsible for the stability, scalability, and performance of our infrastructure and data pipelines. This includes real-time systems, batch processing, cloud infrastructure, and deployment pipelines that directly support mission-critical financial products. This role requires someone who leans in during incidents, drives root cause resolution, and builds systems that prevent recurrence, not just someone who manages from a distance. The IT Operations Manager will work hybrid in our New York City office. What You’ll Own: • End-to-end ownership of production operations, including cloud infrastructure, batch processing and deployment environments., • Reliability and uptime of critical systems, with a strong focus on SLAs, monitoring, and incident response., • Operational excellence across AWS environments, ensuring systems are scalable, secure, and cost-efficient., • Batch processing architecture, including optimization, scheduling, and failure recovery of daily and intraday jobs., • CI/CD pipelines and release processes, driving automation and reducing deployment risk., • Monitoring, alerting, and observability frameworks, ensuring rapid detection and resolution of issues., • Incident management and post-mortem culture, with a focus on accountability and continuous improvement., • Lead, mentor, and grow a team of IT Operations and DevOps engineers., • Set a high bar for technical rigor, ownership, and responsiveness., • Foster a culture of urgency, transparency, and accountability during both normal operations and incidents., • Partner closely with Engineering, Quants, and Data teams to ensure operational alignment with product and data delivery goals., • Deep hands-on experience with AWS including compute, networking, storage, IAM, and monitoring., • Proven track record of operational excellence across AWS environments, ensuring systems are scalable, secure, and cost-efficient., • AWS certifications such as Solutions Architect or DevOps Engineer are strongly preferred and indicative of the expected level of expertise., • Strong background in Linux-based systems and distributed environments., • Proven experience managing high-volume batch processing systems and schedulers., • Expertise in CI/CD pipelines and infrastructure as code such as Terraform., • Strong scripting skills in Python, shell, and SQL for automation and troubleshooting., • Solid understanding of networking, system performance, and security best practices., • You take ownership end-to-end and do not pass problems, you solve them., • You bring a calm, structured approach under pressure, especially during production incidents., • You are highly responsive and action-oriented, with a strong sense of urgency., • You balance technical depth with emotional intelligence, knowing how to lead teams through challenges. This is a mission-critical leadership role. The systems you own directly power the data our clients rely on to make investment decisions. There is no room for downtime, ambiguity, or slow response.If you are looking for a role where you can own production, drive impact, and lead from the front, this is it. What You Can Do: • Have a deep technical understanding of AWS., • Manage monitoring of systems and applications including Linux, Windows, and AWS services., • Manage deployment of applications across a multitude of servers and operating systems hosted on AWS., • Write and use shell and SQL scripting to automate processes., • Build/monitor/troubleshoot/fix all environments to ensure smooth and efficient operations., • Manage and optimize daily/nightly batch job schedules and operations., • Lead technical initiatives and provide guidance to IT Operations and Devops team members., • Work with CI/CD tools, tasks schedulers, and Amazon Web Services.Skills You'll Need:, • Expert level with Linux and Windows environments., • Expert leading operations teams and mentoring engineers., • Lead with best practices in IT infrastructure, networking and security., • Ability to troubleshoot database issues., • Strong understanding of batch processing systems and job scheduling., • Ability to communicate effectively with employees, vendors, and customers., • Experience working in a team-oriented, collaborative environment. What Will Make You Stand Out:, • AWS or any other cloud services experience/certification., • Experience with Teamcity or Terraform., • Experience with enterprise job scheduling tools and batch operation optimization. What We Offer:, • A collaborative environment where everyone's input makes a difference., • Paid time off: Vacation, Personal, Sick days, and Holidays., • Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered.

Job DescriptionProject Manager – Innovation & Operations ABOUT HEALTHYBABY: Our Mission is to protect, enrich, and support the developmental potential of every baby.WE ARE MOTIVATED BY A MISSION We are a team of parents obsessed with the future of parenting, and our life’s work is protecting and promoting babies’ health. HealthyBaby is the culmination of all that we have learned as parents, activists, and leaders and want to share...because every baby deserves to be a healthy, happy, and connected.BECAUSE BABY IS SOAKING IT ALL IN... ...their environment, their interactions, the products we put on their precious skin...baby is soaking it all in. That’s why we’re creating the ideal future for baby with rigorously designed research-based essentials and education designed to promote babies’ cognitive development in these early years when the brain is making over 1 million neural connections per second.BACKED BY SCIENCE We’ve gathered a community of the world’s leading obstetricians, developmental pediatricians, neurologists, and environmental biologists armed with the most cutting-edge research around baby’s brain health and development. We’ve distilled their expertise into an actionable library of developmental advice and inspiration for families everywhere to make living a connected life easier.BUILDING THE PARENTING PLATFORM OF THE FUTURE HealthyBaby is the challenger brand uniquely positioned to become the leading platform brand for today’s families. We’re making smart parenting cleaner and simpler for real families today at the convergence of content, commerce, and community so parents can focus on what matters most - connecting with baby. Position Overview: Location: New York, NY HealthyBaby is seeking a highly organized and proactive Project Manager to drive cross-functional project execution, ensuring seamless coordination across product development, marketing, operations, and retail expansion. This role will be instrumental in optimizing internal processes, managing key vendor relationships, and leading high-impact initiatives to accelerate growth and efficiency. The ideal candidate thrives in a fast-paced, high-growth environment and excels at managing multiple projects simultaneously. They will be responsible for structuring project timelines, ensuring alignment across teams, and driving execution from concept through commercialization. Experience in consumer packaged goods (CPG), product launches, or supply chain management is highly preferred. Responsibilities: • End-to-End Project Execution – Manage the full lifecycle of strategic initiatives, from planning through execution, ensuring speed-to-market and operational efficiency., • Cross-Functional Collaboration – Work closely with marketing, product development, operations, and creative teams to align project goals and ensure seamless execution., • Vendor & Supply Chain Coordination – Oversee relationships with key vendors and partners, ensuring clear communication, effective collaboration, and timely execution., • Timeline & Deliverable Management – Develop and track project timelines, ensuring all key milestones, dependencies, and deadlines are met., • Process Optimization – Implement and refine internal processes to improve efficiency, streamline workflows, and enhance cross-functional collaboration., • Risk Management – Identify potential roadblocks early, develop mitigation strategies, and proactively address challenges to keep projects on track., • Status Reporting & Communication – Maintain clear documentation of project progress, status updates, and key performance metrics to share with leadership and stakeholders. Requirements: • 5+ years of project management experience in CPG, operations, or a related field., • Proven track record of successfully managing multiple projects in a high-growth, fast-paced environment., • Experience with supply chain dynamics, vendor management, and product launches (DTC, retail, Amazon, or similar)., • Strong organizational and problem-solving skills, with the ability to prioritize effectively and drive execution., • Proficiency in project management tools (Asana) and Google Workspace (Docs, Sheets, Slides)., • Exceptional communication and stakeholder management skills to align cross-functional teams and drive results., • Bachelor’s degree in business, supply chain, marketing, or a related field preferred. Why Join HealthyBaby? • Work with a dynamic, mission-driven team in a fast-growing company., • Play a key role in bringing innovative, high-quality products to market., • Competitive salary, benefits, and growth opportunities. Powered by JazzHR Qx1jLZOnVU

Job Description Senior Inventory Strategy Manager (Retail & Wholesale) Brooklyn, NY (Full-Time | In- Office) $125K–$175K (DOE) Position Overview A wholesale manufacturer is seeking an exceptional Senior Inventory Strategy Manager to take full ownership of inventory planning across a multi-channel retail and eCommerce business. This individual must have direct experience working with major retail partners (Costco, Walmart, big-box retail, wholesale accounts — not just Amazon) and understand retailer demand cycles, order timing, and replenishment expectations. This role owns inventory completely ,open orders, forward-looking sales projections (30/60/90 days), forecasting accuracy, retail fulfillment readiness, and executive reporting. We need reliable data and insight we can make decisions on. Non-Negotiable Qualifications * 5+ years in retail inventory management, demand planning, or forecasting * MUST have worked directly with retail partners (Costco, Walmart, big-box retailers, wholesale accounts) * Experience managing retail order cycles, replenishment timing, and sell-through planning * Proven track record building and owning forecasting models * Advanced Excel mastery (pivot tables, complex formulas, forecasting & scenario modeling required) * Experience managing open POs and multi-channel inventory allocation * Strong reporting experience with executive-level visibility Key Responsibilities * Own total inventory strategy across retail and eCommerce channels * Track and manage all open orders and inbound inventory * Ensure retail partners have product availability aligned with demand cycles * Forecast 30/60/90-day sales and align purchasing accordingly * Develop inventory analytic reports leadership can rely on * Monitor sell-through, velocity, and inventory turns by channel * Prevent stockouts and excess inventory through proactive planning * Provide accurate, data-driven forecasting and reporting to support business decisions * Maintain clear visibility into inventory health at all times Apply Now:

Job DescriptionFieldAI is transforming how robots interact with the real world. We build risk-aware, reliable, field-ready AI systems that take on some of the hardest problems in robotics and unlock the potential of embodied intelligence. Rather than relying solely on off-the-shelf, purely data-driven approaches or transformer-only architectures, we take a pragmatic path that combines cutting-edge research with real-world deployment. Our systems are already deployed globally, and we continuously improve performance through rapid iteration informed by real field use. In San Francisco, our team focuses on bringing FieldAI’s technology to customers through sales, customer success, and solutions engineering. We partner closely with customers to understand their operational needs, translate real-world challenges into deployable robotics solutions, and support successful adoption in complex, unstructured environments. We are looking for a Senior Customer Success Manager to own strategic customer relationships across our construction accounts and help ensure successful adoption of FieldAI’s technology in the field. This role is equal parts relationship management, operational problem-solving, and cross-functional execution. You will serve as a trusted partner to customers, helping them navigate deployments, drive adoption, resolve issues, and realize measurable value from our robotics platform. This is an opportunity for someone who thrives in highly dynamic customer environments and wants to play a visible role in scaling customer success at a frontier robotics company. The right person will be energized by building deep customer partnerships, solving complex operational challenges, and acting as the voice of the customer internally as FieldAI expands across the construction market. What You’ll Do • Serve as the primary point of contact for strategic construction customers and build strong, trusted relationships over time, • Drive successful onboarding, adoption, and long-term account health across customer deployments, • Develop a deep understanding of each customer’s operational goals, workflows, and success criteria, • Partner closely with sales, solutions, engineering, and product teams to coordinate customer needs and deliver effective outcomes, • Proactively identify risks, resolve issues quickly, and drive clear communication during high-priority situations, • Track account health, usage, milestones, and customer feedback to improve retention and expansion, • Identify opportunities for growth, upsell, and expanded use cases within existing accounts, • Advocate for customer needs internally and help shape product and process improvements based on field feedback, • Help build the playbook for how FieldAI supports and grows enterprise customers in constructionWhat You Have, • 7+ years of experience in customer success, account management, support, or other customer-facing roles, • Experience managing strategic or enterprise accounts in construction, industrial, enterprise software, or other operationally complex environments, • Strong relationship management skills and the ability to build credibility with customer stakeholders, • Excellent verbal and written communication skills, including the ability to manage executive-facing conversations, • Strong problem-solving instincts and comfort navigating ambiguity in fast-moving environments, • Experience coordinating cross-functional teams to deliver customer outcomes, • Ability to identify expansion opportunities while maintaining a strong customer-first mindset, • Strong organizational and project management skills with attention to detail and follow-through, • Analytical skills and comfort using data to assess account health and inform decisions

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Digital Media Associate in our New York City office. About the Role: As a Digital Media Associate, you will serve as a vital resource for the Client Services team in assisting with media planning and ad trafficking, as well as liaising with external media partners. In this role, you will support internal processes to maximize efficiency and significantly impact outcomes for advertising clients. In addition to your expertise in digital media planning and buying, you'll bring knowledge in trafficking on social platforms, programmatic channels, and exposure to client account management. Come join a talented team of advertising strategists, client associates, data scientists, and analysts who, together, drive outcomes for Applecart's high-profile clients. What You'll Do: • Assist with media planning and ad trafficking, collaborating with external media partners and internal teams, • Act as a resource and support the Client Services team in sharing and codifying digital media best practices, • Consult with Client Services managers and strategists to build media plans and manage digital advertising campaigns, • Oversee trafficking requests, monitor pacing for live campaigns, and QA digital advertising campaigns, • 1+ years of experience drafting media plans for digital advertising campaigns, • Trafficking experience with programmatic and social platforms, including Facebook Ads Manager, LinkedIn Ads Manager, Twitter Ads, • Experience with client account management or working with campaign stakeholders, • Track record of success in past project management roles, • Passion for process improvement and experience and familiarity with client-facing presentations and reports, • Vendor management experience Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $75,000-$95,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Dreamwear is a leading wholesale intimate apparel and sleepwear company working with brands such asDanskin, Juicy Couture, Roxy, Laura Ashl ey, and Nicole Miller (visit dreamwear.com/our-brands to see more). The thriving partnerships we have established worldwide help us ensure the efficient production and expedited delivery of our product, and the impeccable quality and competitive pricing of our merchandise make us a top choice and reliable partner for leading retailers across the globe. Our Graphics team oversees visual storytelling across packaging, digital platforms, and retail-facing assets. From hangtags and belly bands to ecommerce imagery and enhanced content, the team manages the end-to-end development of visual assets, including concepting, photoshoots, AI-generated imagery, retouching, and cross-functional approvals. As we continue expanding our use of AI-driven creative tools, we are seeking a Visual Content Assistant to support the execution of visual content initiatives across multiple brands and platforms. This role focuses on asset preparation, organization, and production support while providing exposure to ecommerce content and emerging AI workflows. The ideal candidate is highly organized, detail-oriented, eager to grow within a fast-paced creative environment, and able to execute the following essential responsibilities: Content & Imagery Support • Support the Visual Content Specialist and Graphic Operations Manager in coordinating internal photoshoots, including sample tracking, asset preparation, file organization, and follow-up., • Organize, label, and archive digital assets to ensure accessibility and version control., • Assist in formatting and resizing imagery for Amazon A+ Content and other ecommerce platforms according to retailer specifications., • Support revisions and updates to existing digital assets as directed., • Generate AI-based imagery and backgrounds under the direction of the Visual Content Specialist., • Execute revisions and refinements to AI-generated assets to align with established brand standards., • Assist in the creation and revision of packaging elements including hangtags, belly bands, logos, and mockups., • Perform basic retouching and image clean-up in Photoshop., • Prepare production-ready files under supervision., • 0-1 years related experience or relevant internship experience in graphic design, visual content, or ecommerce creative., • Proficiency in Adobe Creative Suite (Photoshop and Illustrator required)., • Interest in ecommerce content and digital marketplace standards., • Exposure to AI image-generation platforms a plus., • Strong attention to detail and organizational skills., • Ability to manage multiple tasks and meet deadlines in a fast-paced environment., • Strong communication skills and collaborative mindset.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Title: Manager, Pub Partnerships Job Type: Full-time; 4 Days In Office, Mandatory Mondays Job Location: New York, NY Salary Range: $75,000 -$88,000 (On Target Earning) The Opportunity Kargo is looking for a driven Publisher Partnerships Manager to join our Publisher Partnerships Team. This role reports to the Director of Publisher Partnerships to provide best-in-industry white-glove service to some of the most recognizable digital media brands in the world. The ideal candidate is a strong partner-facing account manager who is collaborative, consultative, and positive. This manager will become the expert on all things Kargo, immersed into the Ad Tech industry: from marketing to engineering, to product, to strategy, and will be able to speak to these aspects with our partners through quarterly business reviews, emails, and calls. If you love a fast-paced environment where no day is the same, this is an incredible opportunity to join an accomplished, ever-growing team. The Daily To-Do • Foster an excellent understanding of each publisher's business, technical set-up, relevant insights and best practices., • Proactively monitor inventory and analyse performance data at account level to provide clients with recommendations and help them to achieve revenue goals., • Generate and interpret reporting that will yield competitive insights for our clients including daily, weekly, monthly and any billing reconciliation reports., • Troubleshoot supply issues independently, as well as with cross-functional teams, including product and operations teams to resolve technical issues in a timely manner., • 3-4 years of experience working in a publisher-facing role for an SSP, DSP,or technology organization, • Bachelor's degree or equivalent, • Ability to establish and maintain strong working relationships with managers, employees and publishers, • Hands on expertise on Header Bidding, VAST, Amazon TAM, ORTB Integrations are preferred, • Understanding on the dynamics of Demand & Supply in Mobile, Video & CTV is a must, • Ability to manage and prioritize requests from multiple publisher accounts, • Proficient in Microsoft Excel (Pivot Tables, Lookup Tables, Functions etc.), • Solutions-oriented team player that can maintain a positive attitude under pressure, • Highly developed leadership, interpersonal, presentation, and analytical skills, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a strategic, results-oriented Senior Account-Based Marketing Manager to define, lead, and scale our enterprise ABM strategy across high-value and strategic accounts. This role owns a significant segment of our enterprise growth motion and will co-design ABM strategy and own execution for sophisticated 1:1 and 1:few programs that drive measurable pipeline impact and revenue outcomes. In this role, you will solve complex go-to-market challenges within large, multi-threaded buying committees and operate with a high degree of autonomy. You will help shape ABM strategy, influence cross-functional alignment, and partner closely with sales leadership to support the build and execution of account plans. You will lead the refinement and scaling of ABM frameworks and best practices, serving as a dedicated ABM resource and key contributor to execution within the marketing organization. This role requires deep expertise in enterprise B2B buying cycles, data-driven personalization, and ABM technology ecosystems. You will collaborate across demand generation, content, product marketing, sales and RevOps. to deliver highly orchestrated, insight-led campaigns that convert priority accounts into long-term revenue. Additionally, you will partner with senior marketing and sales leadership to shape go-to-market architecture, resource allocation, and long-term enterprise growth priorities. Responsibilities: • Own and Lead Enterprise ABM Strategy: Develop and drive the end-to-end ABM strategy for a defined segment of high-value enterprise accounts, aligning programs to revenue goals and solving complex go-to-market challenges with minimal oversight. Partner with marketing leadership to operationalize the enterprise ABM roadmap, owning execution standards and ensuring strategic plans translate into measurable enterprise impact., • Design and Execute Integrated Plans: Architect and orchestrate 1:1 and 1:few multi-channel campaigns across digital, outbound, events, and executive engagement to penetrate buying committees and accelerate pipeline. Help refine and scale repeatable ABM playbooks and operating models across enterprise segments., • Drive Strategic Sales Partnership: Serve as a strategic partner to with sales to co-create plans, prioritize targets, align engagement plays, and ensure coordinated outreach that drives measurable revenue impact. Provide strategic insights and recommendations that inform account prioritization and sales engagement approaches., • Leverage Data, Technology, and Insights: Utilize ABM, enrichment, and analytics platforms to inform segmentation, personalization, workflow automation, and performance optimization; translate engagement data into actionable growth strategies. Drive continuous improvement of ABM measurement frameworks in partnership with RevOps, ensuring enterprise ABM performance standards are clearly defined and consistently applied., • 6+ years of B2B marketing experience, with 3+ years in Account-Based Marketing or enterprise demand generation, • Proven ownership of strategic ABM programs targeting enterprise or high-value accounts with demonstrated pipeline impact., • Deep understanding of enterprise B2B buying cycles and complex, multi-threaded decision processes., • Experience influencing cross-functional stakeholders and partnering with sales leadership. Experience presenting strategic insights and recommendations to senior marketing or sales stakeholders., • Strong expertise in ABM and go-to-market platforms (e.g., Hockeystack, Clay, Primer, or similar tools)., • Demonstrated ability to solve complex marketing challenges with data-driven, creative solutions., • Advanced analytical skills with the ability to translate engagement data into strategic recommendations., • Excellent communication skills and ability to present insights to senior leadership., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job Description CD Baby is the world's largest digital distribution platform for independent artists. For more than 20 years, we've empowered creators to release their music to Spotify, Apple Music, YouTube, Amazon Music, TikTok, Instagram, and 150+ platforms worldwide—paying out nearly $1 billion Built by artists, for artists, CD Baby is a mission-driven, artist-first company. Our Customer Experience team plays a critical role in protecting artist trust, resolving complex issues, and ensuring creators can focus on what matters most: making music. We're looking for a Customer Support Manager to own the operational excellence of our Customer Support function while staying deeply connected to the artist experience. This role sits at the core of our CX organization. You'll partner closely with the Director of CX to execute strategy and manage and develop our Customer Support team. You'll be accountable for day-to-day performance across all support tiers, while also leading meaningful initiatives that improve quality, scalability, and efficiency. We're looking for an experienced Customer Experience (CX) Operations Manager to help optimize, maintain, and evolve our CX systems — with a strong initial focus on our existing Zendesk implementation. This role is ideal for someone who thrives at the intersection of systems, process, and customer empathy — and who's excited by the opportunity to help CD Baby artists have a seamless distribution experience. This is a hands-on leadership role for someone who owns outcomes end-to-end. You'll stay close to the details, handle mid-level escalations, use data to surface systemic issues, and elevate our support operations to get us ready for our next stage of growth. This hybrid role will be based in our New York City office location. What You Do: Team Leadership • Lead day-to-day Customer Support operations across daily, weekly, and monthly workflows, • Own customer service KPIs, including response times, satisfaction scores, and qualitative feedback, • Act as operational lead during incidents or high-impact issues, • Develop deep expertise in the independent music ecosystem and product suite, • Handle tickets daily to stay close to customer sentiment and trends, • Set standards for quality, speed, and tone across all channels, • Build scalable processes, training, and documentation, • Own reporting across Zendesk Explore and Google Suite, • Track and improve CSAT, resolution rates, response times, and automation performance, • Use data to identify inefficiencies and drive measurable improvements, • Work cross-functionally with Product, Tech, and Digital Operations to deliver scalable improvements that reduce contact rates and increase efficiency, • Support the Director of Customer Experience in driving automation and operational projects that raise the bar for customer experience, • 5+ years as an experienced customer support leader with strong operational and people-management skills, • Previous experience in music distribution or music tech industries a plus!, • Comfortable operating in complex domains involving royalties, metadata, rights, and platform integrations, • Strong data analysis skills - confident using Google Sheets (pivot tables, formulas) to interpret trends and performance, • Technically advanced experience with CRM systems, automation tools, and AI-driven workflows (e.g., Zendesk, Intercom, or similar), • Excellent written and verbal communication skills, • Demonstrated ability to reduce contact rate, improve efficiency, and scale quality customer support operations, • Comfortable with change, ambiguity, and fast iteration - able to prioritize what matters most without losing sight of the details, • Hands-on, decisive, and accountable—you spot problems and fix them, • Ample opportunities to work with leaders and employees across our business, • Work in a collaborative environment full of mission driven, innovative, and passionate people, • Be part of an open, welcoming, and inclusive culture Ensuring a diverse and inclusive workplace where we learn from each other is core to CD Baby's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl