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Job DescriptionSalary: 70k - 90k Job Description: Managed Services System Administrator Reports to: Service Delivery Manager Position Summary The Managed Services System Administrator is responsible for resolving complex, high-severity, and systemic technical issues across managed customer environments. This role supports Managed Services by serving as the final technical escalation point when issues exceed Level 1 and Level 2 scope, requiring deeper technical expertise, cross-system analysis, and permanent resolution. This position requires advanced technical capability across Microsoft 365, identity, endpoint management, networking, servers, cybersecurity tools, and customer environments. The Managed Services System Administrator strengthens service delivery by identifying root causes, implementing permanent fixes, improving system stability, and reducing repeat escalations. Key Responsibilities Complex & High-Severity Issue Resolution • Resolve complex, high-severity, and systemic incidents that require deep technical expertise., • Troubleshoot issues across users, workstations, Microsoft 365, networking, security tools, servers, and customer environments., • Own escalated issues through resolution, reassignment, or proper escalation., • Communicate findings, impact, and next steps clearly during critical issues. System-Level Troubleshooting & Optimization • Perform advanced troubleshooting to improve reliability, performance, and scalability., • Identify configuration, performance, or system issues creating recurring support impact., • Implement approved optimizations that improve customer environment stability., • Recommend improvements when systems or tools create unnecessary support load. Final Technical Escalation Authority • Serve as the highest technical escalation point within Managed Services., • Provide decisive resolution when issues exceed Level 1 and Level 2 scope., • Support the team by clarifying technical direction during complex escalations., • Escalate to the CTO when architectural direction, standards changes, or exceptions are needed. Root Cause Analysis & Permanent Fixes • Identify root causes of recurring, critical, or high-impact issues., • Implement permanent corrective actions to prevent repeat incidents., • Recognize patterns across tickets, customers, tools, and environments., • Recommend training, SOP, documentation, or standards updates when needed. Execution within CTO-Defined Standards • Execute technical work in alignment with CTS technical standards, architectures, and guardrails., • Identify environments, tools, configurations, or processes that do not align with standards., • gaps, conflicts, unsupported workarounds, or technical risks., • Provide clear technical context when standards are unclear or difficult to apply. Advanced Technical Documentation & Knowledge Sharing • Document complex resolutions, system changes, and permanent fixes., • Maintain clear ticket notes in ConnectWise Manage and update IT Glue when needed., • Share knowledge with Level 1 and Level 2 technicians to reduce unnecessary escalations., • Improve visibility into repeat issues and known fixes. Managed Services Stability Improvements • Implement fixes, optimizations, and configuration improvements within managed environments., • Reduce repeat incidents, escalation volume, and recurring technical disruption., • Improve the reliability and dependability of managed customer environments., • Escalate architectural concerns or standards-related changes to the CTO. Autonomy & Decision Boundaries The Managed Services System Administrator is expected to resolve complex technical issues independently within approved CTS standards, defined scope, and customer environments. This role may make technical decisions related to troubleshooting, remediation, optimization, and permanent fixes. This role escalates security concerns, major customer-impacting issues, unsupported workarounds, architectural gaps, and changes that may affect multiple users, systems, or environments. Technical & Professional Competencies Microsoft 365: Understands how identity, access, permissions, Exchange Online, Teams, SharePoint, Intune, and sign-in behavior impact the user experience and can resolve or escalate complex tenant, security, or policy issues with clear technical context. Modern Cloud & Endpoint Management: Understands how device management, cloud access, endpoint compliance, application deployment, and remote work tools impact the user experience and managed customer environments. Legacy Infrastructure: Understands how traditional infrastructure, Active Directory, servers, permissions, group policy, DNS, DHCP, file shares, and hybrid environments impact daily operations and support stability. Networking: Understands how network availability, routing, access, firewalls, VPNs, switching, wireless, VLANs, ISP issues, and infrastructure issues impact customer experience and system reliability. Cybersecurity: Understands how security controls, user behavior, access policies, endpoint protection, email security, and customer risk impact support delivery and technical decision-making. Root Cause Analysis: Uses structured troubleshooting to identify the actual cause of complex or recurring issues instead of relying on temporary workarounds. Documentation & Escalation Quality: Maintains clear ticket notes, documents complex resolutions, updates IT Glue when documentation is missing or inaccurate, and escalates with full context and recommended next steps. Customer & Team Communication: Communicates clearly with customers and internal teams during escalations, supports Level 1 and Level 2 technicians, and contributes to a more consistent service experience. Behavioral Target A steady, analytical, and technically strong administrator who works well within structure, follows standards, documents clearly, and takes ownership of complex issues. This person should be calm under pressure, curious, accountable, and focused on permanent resolution rather than temporary fixes. Success Looks Like The Managed Services System Administrator resolves complex and escalated issues accurately, documents work clearly, identifies root causes, and escalates with the right technical context when needed. Success is reflected in fewer repeat incidents, stronger support for Level 1 and Level 2 technicians, improved documentation, and better visibility into technical gaps, standards issues, and customer environment risks. Customers receive more stable and dependable support, and the Managed Services team becomes more consistent, efficient, and less dependent on the CTO for day-to-day escalations. Total Compensation: Copeland offers a competitive salary and benefits package including: • 401k Plan after 6 months, • Health insurance with an employer contribution to premium day one, • Employer funded Health Reimbursement Account (HRA), • PTO, • Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options

Job DescriptionGTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safey I Quality I Customer Obsession I Speed I Agility Position is eligible for remote work with required travel up to 25% to GTI headquarters in Buffalo, NY and Phoenix, AZ.Position Overview Position Overview GTI is seeking an HRIS Analyst to serve as the internal subject matter expert and system administrator for HR systems, beginning with ADP Workforce Now and expanding to broader HR technology platforms as the company evolves its HR infrastructure. This role will partner closely with HR leadership, Finance, IT, and operational stakeholders to understand business needs, evaluate HRIS capabilities, and implement solutions that improve efficiency, data integrity, and reporting capabilities. The HRIS Analyst will lead the implementation, configuration, and ongoing optimization of HR systems, ensuring the platform supports scalable HR operations and continuous process improvement. Key Responsibilities HRIS Administration & System Ownership • Serve as the primary system administrator and internal expert for ADP Workforce Now and other HR technology platforms, • Maintain system configuration including employee records, organizational structures, permissions, workflows, and reporting, • Ensure data integrity and accuracy across employee records, job architecture, compensation data, and organizational structures, • Manage system updates, enhancements, and configuration changes to support evolving business needs HRIS Evaluation & Implementation • Partner with HR leadership and business stakeholders to understand functional requirements for HR technology systems, • Evaluate HRIS capabilities and identify opportunities to improve system functionality and operational efficiency, • Support vendor evaluation and HRIS platform selection processes as the organization expands or upgrades HR systems, • Lead the planning, configuration, and rollout of HRIS implementations or system upgrades across the organization Business Process Optimization • Analyze existing HR processes and identify opportunities for automation, efficiency improvements, and improved data workflows, • Design and implement system-driven processes that improve onboarding, employee data management, performance management, and compensation planning, • Develop and maintain standardized workflows, approval processes, and system-driven reporting structures, • Support HR process improvement initiatives using system capabilities and automation Reporting & Data Analytics • Develop and maintain HR reports and dashboards supporting workforce planning, compensation analysis, and operational reporting, • Provide data insights to HR leadership and executive teams regarding workforce trends, organizational structure, and HR metrics, • Support HR analytics initiatives by maintaining clean, reliable system data and reporting frameworks Cross-Functional Collaboration • Partner with HR Business Partners, Talent Acquisition, Compensation, Finance, and IT teams to ensure HRIS functionality supports business operations, • Train HR staff and managers on HRIS functionality and system workflows, • Serve as the internal resource for system troubleshooting, user support, and HRIS training Qualifications Required Qualifications • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field, • 3–5 years of experience supporting HRIS platforms or HR technology systems, • Experience administering ADP Workforce Now or similar HRIS platforms, • Strong understanding of HR data structures including job architecture, compensation, and employee records, • Experience supporting HR system implementations or major system enhancements, • Strong analytical skills and ability to interpret HR data and system reporting, • Advanced proficiency in Excel and HR reporting tools Preferred Qualifications • Experience supporting HRIS implementations or system migrations, • Experience configuring HRIS workflows including onboarding, performance management, and compensation planning, • Familiarity with HR data governance and system integration processes, • HRIS certifications or advanced training in HR technology platforms Perks & Benefits GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy PolicyTerms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Carrier Process Equipment Group (CPEG) offers customers a comprehensive line of large industrial processing equipment for a wide variety of industries. By combining engineering expertise including high tolerance fabrication and assembly, we design and manufacture custom bulk processing equipment solutions. Please visit us at https://www.cpeg.com/ to see the full scale of our product lines and solutions including the diverse family of brands who make up our portfolio. We are looking for a full-time Project Engineer at our Tonawanda NY office. This is an onsite position that is responsible for providing product, application Engineering, sales, and project management support to customers and sales representatives while interfacing with a team of technical Sales Managers. The schedule for this role will be 8am-4:30pm Monday through Friday, with the opportunity to work remotely on Fridays once fully trained. Job responsibilities: • Review assigned inquiries, including customer documentation / specifications, to support the definition of appropriate products to offer, • Perform engineering and product sizing calculations to specify equipment, • Complete/support completion of cost estimates and technical proposals to inquiries for Sales team review and submittal to the customer and/or associated sales representatives., • Analyze customer project requirements and communicate to engineering, production and other Operations groups as needed; Direct and manage project execution from beginning to end supporting both internal and external customers;, • Support the Order Entry Administrator with the creation of new customer orders and job orders, • Act as a single point of accountability to oversee, direct, and manage deliverables of projects to customers from inquiry through warranty of project;, • Collaborate with vendors/suppliers on pricing, lead times and productivity ideas to support customer solutions;, • Create Design Change Notice(s) (DCN) for customer driven scope changes to internal teams when required;, • Track project scope changes and communicate updated pricing to customers for review/approval in accordance with the CPEG Buffalo protocol, • Support the definition of materials and define BOM requirements for the BOM coordinator, for creation and or loading of items into the ERP system, • Act as liaison between CPEG Buffalo customers and all departments within the CPEG Organization;, • Support internal design review meeting with Engineering & Design teams to review compliance with customer requirements and product realization, • Facilitate and Schedule Project Kickoff meetings with internal teams;, • Meet with existing and potential customers, and support trade show efforts (Travel up to 20%), • Supporting the Customer Service team, where applicable;, • Writing and follow-up of various non-conformity reports where applicable;, • Support customer and 3rd party witness points / inspections at CPEG facilities (Travel up to 5%);, • Participate in business development and marketing activities (eg, contact existing customers and new prospects to discuss new products and projects)., • Comply with all company policies, procedures, and company/customer confidentiality agreements., • Create, maintain, and improve relationships with customers, sales managers, and outside sales representatives.Requirements:, • Bachelor of Science in Engineering degree (preferably in Mechanical Engineering or Chemical Engineering)., • 2-3 years of experience in industrial or manufacturing business (preferred), • Awareness of manufacturing methods and procedures., • Maintain a customer-focused perspective in all activities initiated to ensure that customer needs are successfully met., • Have excellent communication skills, both written and verbal., • Ability to work cooperatively with other project team members as well as customers across a wide range of positions and talents;, • Intermediate to advanced proficiency level in Microsoft Word, Excel and Outlook; as well as Adobe Acrobat and Windows., • Able to carry out detailed written or oral instructions., • Able to understand proper handling of all paperwork required in department, including reporting of time, • Able to manage multiple concurrent projects and priorities with frequent interruptions, • Able to function and concentrate in a busy, noisy environment, • Ability to travel to Canada to facilitate work on projects manufactured in that location, • Technical aptitude – You understand equipment specifications and process applications and can understand equipment assembly logistics and material and labor cost contribution to overall equipment cost estimates and engineering principles. Competitive Benefits • Generous paid time off as well as 80 hours of holiday pay each year., • Ability to become an Employee Owner. This benefit is fully funded by the company—no employee contribution required—and builds value for you over time based on the company's performance. While results vary from year to year, the ESOP consistently delivers retirement benefits that exceed those of a typical 401(k) match., • Medical, Dental, and Vision Insurance. We provide a company contribution with Health Savings Account (HSA) participation. Flexible Spending Accounts (FSAs) are also available for healthcare and dependent care expenses, regardless of whether you are enrolled in a company medical plan., • Company paid Basic Life Insurance, Accidental Death & Dismemberment (AD&D), and Long-Term Disability coverage, along with supplemental Short-Term Disability coverage (company pays 50% of premium)., • Voluntary coverages such as additional life insurance, accident insurance and more., • Employee Assistance Program. Our EAP offers free, confidential support including legal and financial consultations, counseling services, estate planning, travel assistance, and work-life resources such as childcare, eldercare, and health advocacy., • Employee Referral Program bonus., • Educational Assistance., • Career Advancement. CPEG is 100% employee-owned and led by a dynamic executive team of talented individuals who have risen through the management structure., • Option to contribute to a 401(k) plan with flexible loan feature—invest in your future while keeping access to your funds if you need them., • Cash Balance Pension Plan. We contribute to this retirement savings on your behalf—no employee contribution required. Combined with a guaranteed 4% rate of return, this means you receive a consistent and valuable retirement benefit every year. CPEG Buffalo LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to actual or perceived: race (including traits historically associated with race, such as hair texture and protective hairstyles), color, creed, religion (including wearing attire, clothing or facial hair in accordance with the tenets of religion), sex (including pregnancy, childbirth or related medical conditions and transgender status), gender identity or expression, reproductive health decisions, familial status, national origin, physical or mental disability (including gender dysphoria and being a certified medical marijuana patient), genetic information (including predisposing genetic characteristics), age (18 and over), veteran status, military status, sexual orientation, marital status, certain arrest or conviction records, domestic violence victim status and any other status protected by law. *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world. Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements. The opportunity This role supports large and complex government cloud programs operating within Azure Government environments. It is responsible for leading the delivery of platform and infrastructure capabilities from initial design through implementation, with a focus on enabling scalable, automated, and low friction cloud consumption models. The position plays a critical role in designing and evolving enterprise grade automation and CI/CD capabilities while serving as a bridge between product, engineering, and platform teams to advance cloud capabilities without introducing technical debt. The role translates business and user needs into platform designs that meet functional, security, and operational requirements, while providing technical leadership and mentorship within a collaborative delivery environment. Success in this role requires creativity and innovation applied thoughtfully within the constraints of government and security sensitive contexts. Your key responsibilities + Lead the design, engineering, and automation of cloud platform solutions that meet product and business needs + Apply and enhance DevSecOps practices, standards, and automation to improve reliability and delivery effectiveness + Apply modern development principles, security standards, and usability guidelines to all platform solutions + Ensure platform quality through appropriate use of manual reviews and automated controls + Balance a strong bias toward automation with sound judgment on when manual approaches are more effective + Identify, communicate, and manage risks, assumptions, issues, and decisions throughout the full solution lifecycle + Evaluate technical options, assess feasibility and impact, and recommend solutions that balance delivery timelines with long‑term maintainability + Design, build, and support CI/CD pipelines and associated tooling to enable reliable, repeatable deployments + Collaborate across teams and mentor junior engineers to support delivery excellence and capability growth Skills and attributes for success + Demonstrates ownership of assigned work, proactively identifying issues and driving solutions within defined scope + Operates with a growth mindset, showing curiosity and commitment to continuous learning as technologies and priorities evolve + Communicates clearly with technical and non‑technical stakeholders to support effective decision‑making and delivery + Applies sound judgment when balancing delivery speed, quality, security, and sustainability + Collaborates effectively across teams, influencing outcomes through partnership rather than authority + Adapts to shifting priorities and ambiguity while maintaining focus on delivery commitments + Provides guidance and informal mentorship to less‑experienced engineers through example and feedback + Approaches problems analytically, questioning assumptions and exploring practical alternatives + Demonstrates accountability and reliability in environments requiring independent execution To qualify for the role, you must have + Bachelor's degree in Computer Science, IT, or equivalent experience + Microsoft Certified: Azure Administrator Associate (AZ-104) + 5+ years in engineering roles working with private/public cloud IaaS, PaaS, and/or SaaS + Strong hands-on experience with (in order of importance): + Infrastructure as Code & CI/CD - designing and delivering with tools such as Bicep, Azure DevOps, ARM templates, or Ansible + Containers and orchestration - experience building and running containerized workloads using technologies such as Docker, Kubernetes, Azure Kubernetes Service (AKS), Azure Container Apps , or Helm for packaging and deploying services at scale + Scripting / programming - practical automation experience using PowerShell (Python or similar scripting languages is a plus but not required) + Networking fundamentals - strong foundation designing and troubleshooting VNets, subnets, network security groups (NSGs), routing (UDRs), and basic load-balancing scenarios , with enough depth to reason about hub-and-spoke or similar topologies and diagnose common connectivity issues + Cloud security principles - solid understanding of concepts such as shared responsibility, least privilege, identity-driven security, network segmentation, encryption, and logging/monitoring, and how to apply them for customers driven by regulatory compliance requirements, such as: NIST, Fedramp + Windows and Linux administration - hands-on experience managing, troubleshooting, and hardening server workloads , including patching, performance tuning, and applying security baselines (e.g., DISA STIG or equivalent) + Identity and access - understanding of Microsoft Entra ID, Azure RBAC, Entra ID RBAC, Privileged Identity Management (PIM) , and managed identities for Azure resources + Experience with government security frameworks (e.g., NIST controls) + Hands-on delivery in Agile environments (Scrum, Kanban, SAFe, or similar) + Strong written and verbal communication and the ability to work effectively on distributed teams Ideally, you'll also have + Ability to obtain and maintain Top-Secret Security Clearance + Deeper hands-on experience with: + Git-based source control and branching strategies + Azure DevOps Pipelines and broader Azure platform services + Bicep for advanced automation and configuration + Azure Policy and multi-tenant / multi-subscription design patterns + Advanced Azure networking experience - hands-on exposure to one or more of: VPN Gateway or ExpressRoute, Azure Firewall or other NVAs, Virtual WAN hubs, Application Gateway or similar L7 gateways, and more complex hybrid or multi-region network designs + Additional relevant certifications, such as: + AZ-400, AZ-500, AZ-700, AI-102 + Certified Kubernetes Administrator (CKA) or CKAD / CKNS + Red Hat Certified Specialist in Ansible Automation What we look for + A self-starter, independent-thinker, curious and creative person with ambition and passion + History of continuous learning and continuous progression What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $89,600 to $167,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $107,600 to $190,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

Job Description OFFICE ADMINISTRATOR COMPENSATION: $21 - $25 per hour FLSA: Non-Exempt LOCATION: Various Locations CONTACT: jobs@naca.com or 617-250-6222 ext.1221 BENEFITS: Comprehensive package: single/family health, vision, dental, 401(k) and more WEBSITE: www.naca.com Dear NACA Job Applicant, Thank you for your interest in working at NACA. Please follow the below steps. YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE: Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online. YOU HAVE ACCESSED THIS SITE DIRECTLY: Visit our website at https://www.naca.com/careers/ to view the job description. Please also use this opportunity to read more about NACA’s extraordinary accomplishments over 40 years, and our Best in America homeownership programs. GENERAL INFORMATION: To gain an insight into NACA’s homebuying process, job requirements and NACA’s mission, you can register to attend a homebuyer’s workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA’s mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism. Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at jobs@naca.com. Sincerely, Bruce Marks NACA’s CEO & Founder

Job Description Temporary Bilingual Receptionist / File Clerk Buffalo, NY | Full-Time (35 hours/week) | Temporary Contractor Neighborhood Legal Services (NLS) is seeking a temporary Bilingual Receptionist/File Clerk to support our Buffalo Offices. Neighborhood Legal Services is a nonprofit public interest law firm providing free civil legal assistance to low-income individuals across Western New York. NLS works to advance equitable access to justice by offering legal advice, representation, and community education to individuals facing financial hardship, disability, discrimination, or abuse. As the largest provider of free civil legal services in the region, NLS assists clients in areas including housing and eviction prevention, family and divorce matters, public benefits, disability advocacy, student loans, and health insurance. Job Summary: Answer telephone call inquiries and provide information to the general public, clients, visitors, and other interested parties regarding activities conducted at NLS. Greet and direct visitors to the location of departments, offices, and employees within the organization. Must be bi-lingual speaking both Spanish and English. Spanish-Speaking Receptionists shall assist staff members by interpreting and by translating letters and documents. Reports to: Office Administrator Supervisory Responsibilities: None Job Responsibilities: • Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments., • Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations., • Schedule appointments and maintain and update appointment calendars., • Hear and resolve complaints from customers or the public., • File and maintain records., • Receive payment and record receipts for services., • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents., • Transmit information or documents to customers, using computer, mail, or facsimile machine., • Analyze data to determine answers to questions from customers or members of the public., • Collect, sort, distribute, or prepare mail, messages, or courier deliveries., • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided., • Process and prepare memos, correspondence, travel vouchers, or other documents., • Keep a current record of staff members' whereabouts and availability., • Take orders for merchandise or materials and send them to the proper departments to be filled., • Interpret phone calls for Spanish-speaking clients., • Interpret and translate letters and documents from Spanish-speaking clients., • Data entry, • Scan and fax documents, • Distribute mail, • Supply inventory, • Water plants Working Conditions and Physical Requirements: • Work in a professional office environment, including operating at a workstation and attending meetings., • Travel to off-site meetings and hearings as needed., • Use a computer and standard office equipment, including telephones, photocopiers, and fax machines.Compensation This is a non-exempt position within a salary scale with a range of $41,000–$64,890 annually (or hourly equivalent). Placement within the range is based on relevant years of experience and demonstrated qualifications consistent with Neighborhood Legal Services’ compensation structure. Current salary steps include but are not limited to: · Step 1 - $ 41,000.00 · Step 5 - $ 47,238.89 · Step 10 - $ 52,031.48 · Step 15 - $57,858.19 · Step 22 - $64,890.00 How to Apply: To be considered, applicants must submit their application through our Career Center: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9b38f5ca-944d-4764-a270-84f8b6155442&ccId=19000101000001&type=JS&lang=enUS&selectedMenuKey=CareerCenter Or via email at HR@nls.org No phone calls, please. Neighborhood Legal Services is an equal opportunity employer and welcomes all qualified applicants. Employment decisions are made without regard to race, color, religion, creed, national or ethnic origin, citizenship, ancestry, sex, gender (including gender identity or expression), sexual orientation, marital status, age, disability, or protected veteran status. Applicants with disabilities who require a reasonable accommodation to apply for or participate in the hiring process may submit a request to HR@nls.org.

Job Description Overview CTG is seeking to fill a Software Engineer I opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Software Engineer I will be responsible for designing, developing, and maintaining software applications to solve complex problems. This role involves evaluating client requirements, preparing application environments, and providing ongoing support for various software solutions. The ideal candidate will collaborate with cross-functional teams to deliver high-quality software that meets client needs. Primary Responsibilities: • Conduct systems analysis, design, and development of software applications., • Serve as an individual contributor on projects, assisting clients with daily technical issues., • Identify feasible solutions and provide recommendations based on client requirements., • Collaborate with less experienced team members and coordinate tasks on small to medium scope projects., • Participate in integrated testing and prepare detailed test plans., • Create technical and functional specifications for projects, reviewing documentation as necessary., • Analyze complex relationships among programs and interfacing applications., • Recommend new technologies, policies, and processes to improve organizational efficiency., • Provide consultation to clients and internal teams regarding application functionalities., • Maintain compliance with company standards, policies, and controls. Scope of Responsibilities: The Software Engineer I will work under the supervision of the Technology Team Lead and may receive guidance from more experienced team members. The position requires a high level of independence in systems analysis and development tasks, with the expectation to assist in training less experienced staff and managing project activities. Supervisory/Managerial Responsibilities: This role does not include formal supervisory responsibilities but may involve directing tasks for junior staff on specific projects. Education and Experience Required: • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience (minimum 2 years of software development experience)., • ServiceNow Developer or Administrator certification is a must., • ServiceNow Implementation Certification is a must., • ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules., • Providing architectural, design, configuration/development and operational support for VR and CC., • Prepare and conduct VR and CC and related dependencies updates., • Provide ServiceNow functional and process expertise in building world class programs., • Familiarity with software development methodologies and tools., • Proficiency in programming languages relevant to the company’s technology stack., • Strong problem-solving abilities and the capacity to work on multiple projects simultaneously., • Excellent verbal and written communication skills. Education and Experience Preferred: • Experience with specific technologies or tools relevant to the organization., • ServiceNow SecOps implementation certificate is desired but not needed., • Familiarity with Agile methodologies and software development lifecycle., • Ability to work collaboratively in a team-oriented environment., • Understanding of application frameworks and integration processes. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!

Job Description Overview CTG is seeking to fill a Software Engineer II opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Software Engineer II will provide designs and specify information systems solutions, delivering highly technical direction in the development of both new and existing applications. This role is crucial for addressing basic to complex problems and enhancements, ensuring solutions are technologically sound. The ideal candidate will serve as a principal application designer for major modifications, utilizing analytical and technical skills to evaluate client requirements and processes. Primary Responsibilities: • Oversee and complete systems analysis, design, and development for projects of varying complexity., • Act as a key individual contributor on complex projects, maintaining a strong functional understanding of supported applications., • Direct and mentor less experienced resources, coordinating development tasks for projects ranging from small to large scope., • Prepare and manage the technical components of project plans., • Collaborate with Development, Operations, and Technology teams throughout the systems development lifecycle, from technical analysis to user acceptance testing., • Prepare and execute detailed test plans, including debugging as necessary., • Analyze and understand complex interrelationships among programs, applications, and platforms., • Provide consulting and leadership in identifying and implementing new information technologies to meet business objectives., • Prepare and review thorough technical and functional specifications, as well as systems documentation., • Maintain effective operation and performance of supported applications and recommend new technologies, policies, or processes for improvement., • Adhere to and promote development standards and procedures., • Understand and comply with the Company's risk and regulatory standards, identifying issues that require escalation to management. Scope of Responsibilities: This position operates under the supervision of the Technology Team Lead, with the competence to work independently on high-level systems analysis and technical phases of development. The role includes managing activities of others on a project basis and monitoring performance on assigned projects. The job holder will interact with senior management, technology personnel, clients, and vendors, providing backup to higher management as needed. Supervisory/Managerial Responsibilities: • Direct and monitor the activities of less experienced personnel., • Provide guidance on project activities and performance evaluations. Education and Experience Required: • Minimum of an Associate's degree and 5 years of systems analysis/application development experience; or, in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years in systems analysis/application development., • ServiceNow Developer or Administrator certification is a must., • ServiceNow Implementation Certification is a must., • Sr. ServiceNow Developer (VR/CC – SecOps)., • ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules., • Providing architectural, design, configuration/development and operational support for VR and CC., • Prepare and conduct VR and CC and related dependencies updates., • Provide ServiceNow functional and process expertise in building world class programs., • Familiarity with application development software and hardware platforms., • Proficiency with personal computers and relevant project management, word processing, and spreadsheet software., • Strong problem-solving skills, organizational abilities, and attention to detail., • Excellent verbal and written communication skills, with experience in presenting to target audiences. Education and Experience Preferred: • Good understanding of the Bank's application framework., • ServiceNow SecOps implementation certificate is desired but not needed., • Subject matter expert in business with experience utilizing the supported application/system., • Advanced knowledge of applications and integrated systems., • Ability to work collaboratively in a team as well as autonomously., • Proven experience in multitasking and managing complex project components. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!