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Job DescriptionBenefits: • 401(k), • Health insurance Activate is a full-scale interactive gaming facility. We are looking to expand our team with the addition of a General Manager. A successful applicant will be expected to work with the Assistant Manager and Game Facilitators. The ideal candidate will be an individual with strong customer service skills, the ability to work well both in a team and individually, and a curiosity for all things tech and gaming-related. This is a full-time, permanent position. Hours of work must be flexible to meet the needs of the business. Hours worked will be a mixture of days, evenings, and weekends. SUMMARY OF DUTIES AND RESPONSIBILITIES Business Development • Oversee day-to-day operations including interpreting and communicating company goals., • Help develop company initiatives focused on business growth and aid in implementing initiatives among internal staff., • Help raise brand awareness and drive company sales through local event involvement, and marketing campaigns as directed by our marketing department., • Engage and respond to customer emails and phone calls., • Participate in various business-focused meetings, including regular additional training, development of skill set, and company initiatives.Customer Relations, • Help check-in customers, take payments, and coach others on your team to do the same to the highest degree of customer satisfaction., • Scheduling shifts to engage with customers through meaningful interactions during their gaming experience., • Creating a lasting impression on customers through a high/positive energy attitude., • Ensuring customer satisfaction is a high priority and always top of mind., • Proactively greeting and interacting with all customers., • Receive and communicate customer suggestions for business process improvement.Staff Relations, • Scheduling duties, as required, to ensure peak periods are properly staffed., • Leading in the hiring of new employees and creating a talent pipeline focusing on business development for all roles., • Overseeing employees, including coaching formally and informally., • Creating development plans for staff members and business development., • Aiding in training and evaluations of new and current employees., • Training, creating and presenting evaluations, and development of new and current employees.Maintenance Duties, • Ensuring that gaming facilities are running at optimal levels., • Performing regular general inspections of front desk and gaming areas., • Completing weekly and monthly checklists to ensure inventory levels are properly maintained., • Communicating any location areas requiring attention to the appropriate department., • Performing daily cleaning and maintenance duties in compliance with company standards. Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Job DescriptionDescription: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at . The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level. Responsibilities: • Oversee all call center operations and staff, • Prepare work schedules and adjust staffing based upon volume forecasts, • Hire and onboard new team members, • Enable and motivate staff to provide a high level of customer satisfaction, • Ensure that team members meet company standards for professionalism, • Monitor and address responsiveness for tasks, • Prioritize and escalate tasks based upon multiple factors, • Evaluate performance through reporting and analysis, • Proactively effect change by improving management and processes, • Develop agents and supervisors through training and mentoring, • Collaborate with other managers to satisfy customers and achieve company goals Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude Optional Skills: • Ability to remotely manage team members, • Experience as an agent in a call center for technical products or services, • Basic SQL knowledge Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available. Requirements: Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude

Job Description Resource Innovations is on the lookout for an enthusiastic Energy/Account Manager to become a vital part of our expanding team in New Jersey. In this role, you will play a crucial role in helping commercial and industrial utility clients implement energy-saving initiatives, such as upgrading facility lighting, HVAC systems, refrigeration, compressed air, and process equipment. You will provide top-notch account management, guide project identification and evaluation, and oversee management services for utilities. As an Energy Manager, you’ll collaborate closely with utility client account managers and their commercial and industrial customers to promote our programs, boost participation, and maximize energy savings to meet program targets. Our dedicated energy manager team works hand-in-hand with engineering and business management teams to offer a comprehensive range of program services tailored to our clients' needs. Resource Innovations (RI) is an impactful, women-led energy transformation firm dedicated to making a difference. Leveraging our expertise in energy efficiency, we are continuously broadening our array of clean energy solutions to assist utilities in navigating increasingly complex challenges. Whether it's load flexibility, electrification, or carbon reduction, we are at the forefront, driving the movement towards transformative change. Duties and Responsibilities Provide program-level support to the client, customers, and contractors • Think big picture and support the goal to influence customers to be energy efficient, • Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity, • Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering), • Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations, • Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area, • Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers, • Proactively find and deliver value – anticipate current and future program needs whenever possible, • Track outreach interactions and forecasted projects in a CRM, • Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc., • Recognize opportunities to involve engineers to assist with project identification for more complex systems, • Effectively screen opportunities to ensure project eligibility and viability, • Communicate the value of identified projects to motivate and influence the customer’s decision-making process, • Assist customers in prioritizing and managing the collection of identified energy-saving opportunities Requirements • Academic degree in engineering, or similar technical discipline, • Must be a resident of NJ, • 4+ years of work experience in applicable application engineering, sales or outreach position, highly desirable, • A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration, • Ability to distill complex ideas into concise conversation/emails, • Excellent communication and presentation skills, • Ability to develop customer relationships effectively and easily, • Demonstrated proficiency with Microsoft Office 365 suite of programs, • Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets, • Must be able to travel locally (within New Jersey) approximately 50% of the time, • Mechanical engineering degree, • CEM, CEA, or CBCP or similar credentials, • PE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid Systems About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $100,000-$145,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.