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Job DescriptionThis position was established for the purpose of providing support to the instructional process by serving as a Teacher (Regular Education) with specific responsibility for supervising students within the classroom and other assigned areas; developing lesson plans; delivering group and individual student instructions within established curriculum guidelines; collaborating with other teachers, professional staff, and administrators in addressing instructional and/or classroom issues; and responding to a wide range of inquiries from students' parents/guardians regarding the instructional program and individual progress. This position reports to the Principal. Essential Functions • Plans and administers instructional programs and conducts classroom operations in compliance with directives from School Administration, Board of Education policy, and state and federal laws and regulations., • Responsible for the overall instruction, operation, management, and supervision of the classroom., • Demonstrates a variety of methods required to perform classroom and/or subject specific assignments, providing an effective program that addresses individual student requirements., • Administers and develops subject specific assessments to evaluate student competency levels and/or develops individual learning plans to improve student's academic success in all courses of study., • Assesses student progress in relation to learning targets, objectives, and expectations; and monitors students in a variety of education environments to provide a safe and positive learning environment., • Instructs and counsels students to enhance and improve academic performance, appropriate behavior, problem solving skills and techniques, health, and a variety of personal issues., • Manages student behavior for the purpose of providing a safe and optimal learning environment., • Collaborates with instructional staff, other school personnel, parents, and consults a variety of community resources for the purpose of supporting the school improvement plan and improving the overall quality of student outcomes and achieving established classroom objectives., • Supports and assists other classroom teachers with the implementation of established curriculum and/or individual student plans., • Directs assistant teachers, student teachers, instructional assistants, volunteers and/or student workers for the purpose of administering an effective classroom program and addressing the needs of individual students., • Advises parents and/or legal guardians of student progress for the purpose of communicating expectations, student's achievements, developing methods for improvement, and/or reinforcing classroom goals in the home environment., • Responds to inquiries from a variety of sources (teachers, parents, students, administrators, central office staff, etc.) for the purpose of providing information and/or direction, communicating standards, and resolving issues., • Gathers information and prepares a variety of written materials (e.g. grades, lesson plans following scope and sequence, correspondence with parents and students, examinations and quizzes, attendance, anecdotal records, etc.) for the purpose of documenting student progress and maintaining mandated requirements., • Participates in a variety of meetings and professional development activities., • Addresses and reports incidents (e.g. fights, suspected child abuse, suspected substance abuse, etc.) for the purpose of maintaining personal safety of students, providing a positive learning environment, and adhering to state law and Board policies., • Responds to emergency situations for the purpose of resolving safety concerns immediately.

Job Description Position Description: Under the direct supervision of the Clinic Administrator/Supervisor, the Medical Assistant is a vital member of our care team, responsible for providing essential clinical support. This position primarily assists in delivering direct patient care within the regulatory scope of practice. The Medical Assistant supports healthcare providers by preparing examination rooms and documenting patient information, ensuring smooth operations and optimal patient experiences. This position also upholds patient confidentiality, adheres to regulatory standards, and maintains the highest level of professionalism in healthcare delivery. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurement, according to established policies and procedures., • Performs lab tests, including finger sticks, after receiving appropriate training and verification of competency., • Administers immunizations and medications per provider's order after a licensed healthcare professional verifies the correct medication and dosage., • Performs venipuncture and PPD skin placements, documents the measurement of the PPD skin test, and reports this information directly to the provider or Registered Nurse., • Applies and removes bandages and dressings., • Provides fluoride varnish treatment to patients ages 1 month to 20 years during wellness or medical visits, following approved protocols to prevent dental caries and support preventive health efforts., • Applies principles of aseptic technique and infection control in accordance with established policies and procedures., • Provides basic health information and education to patients following established protocols., • Prepares examination rooms by ensuring cleanliness and stocking necessary supplies., • Accurately documents patient information, medical history, and treatment plans in electronic health record (EHR) systems., • Assists with patient education regarding medications, treatments, and follow-up care., • Coordinates referrals to specialists and diagnostic testing as needed., • Ensures compliance with infection control protocols and maintains a safe, clean environment., • Assists with administrative tasks such as scheduling appointments, answering phones, and verifying insurance information., • Accurately files patients’ lab results, X-rays, EKG results, and other documents after provider review and sign-off., • Participates in staff meetings, including quality improvement sessions, case conferences, and in-service training., • Participates in all safety programs, which may include assignment to an emergency response team., • Administer topical fluoride varnish treatment., • Complete required screening tools., • Log in to Cozeva. Review what the patient is due for, regarding HEDIS measures., • Check daily Rusetta tank., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Performs other duties and tasks as required or assigned., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association or American Red Cross, • Strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Two years’ experience in an ambulatory clinic preferred Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Description: Under the direct supervision of the Clinic Administrator and Supervisor, the Back Office- Medical Assistant is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Back Office-Medical Assistant supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Assists healthcare providers with patient examinations, procedures, and treatments., • Prepares examination rooms by ensuring cleanliness and stocking necessary supplies., • Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints., • Assists with patient education and provides information regarding medications, treatments, and follow-up care., • Ensures compliance with infection control protocols and maintains a safe and clean environment., • Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximeter, and peak flow measurement, according to established policies and procedures., • Performs lab tests, including finger sticks, after appropriate training and verification of competency., • Applies principles of aseptic technique and infection control per policy and procedures., • Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems., • Participates in assigned staff and other meetings, including quality improvement, case conferences, and in-service meetings., • Performs other duties and tasks as may be required or assigned., • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association, • Two years’ experience in an ambulatory clinic preferred, • Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Bilingual (English/Spanish) preferred, • Ability to travel from clinic to another Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionPosition Description: Under the direct supervision of the Clinic Administrator and Supervisor, the Pediatrics Back Office- Medical Assistant is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Pediatrics Back Office-Medical Assistant supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Assists healthcare providers with patient examinations, procedures, and treatments., • Prepares examination rooms by ensuring cleanliness and stocking necessary supplies., • Ensuring all child vaccines are up to date in patient chart and CAIR national website before going in with the provider., • Ensure Snellen eye exams and audio exams are completed for children 3yrs during Well Child Exams., • Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints., • Administers immunizations and all medications per provider's order after a licensed health care professional verifies the correct medication and dosage,, • Assists with patient education and provides information regarding medications, treatments, and follow-up care., • Ensures compliance with infection control protocols and maintains a safe and clean environment., • Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximeter, and peak flow measurement, according to established policies and procedures., • Performs lab tests, including finger sticks, after appropriate training and verification of competency., • Applies principles of aseptic technique and infection control per policy and procedures., • Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems., • Participates in assigned staff and other meetings, including quality improvement, case conferences, and in-service meetings., • Performs routine clerical functions as assigned, • Maintains confidentiality at all times., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Performs other duties and tasks as may be required or assigned Requirements: • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association, • Previous experience in a medical office or healthcare setting, preferably in pediatrics., • Ability to multitask in a fast-paced environment while maintaining professionalism and empathy., • Two years’ experience in an ambulatory clinic preferred, • Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Bilingual (English/Spanish) preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionPosition Description: Under the direct supervision of the Clinic Administrator and Supervisor, the Back Office- Medical Assistant is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Back Office-Medical Assistant supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Assists healthcare providers with patient examinations, procedures, and treatments., • Prepares examination rooms by ensuring cleanliness and stocking necessary supplies., • Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints., • Assists with patient education and provides information regarding medications, treatments, and follow-up care., • Ensures compliance with infection control protocols and maintains a safe and clean environment., • Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximeter, and peak flow measurement, according to established policies and procedures., • Performs lab tests, including finger sticks, after appropriate training and verification of competency., • Applies principles of aseptic technique and infection control per policy and procedures., • Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems., • Participates in assigned staff and other meetings, including quality improvement, case conferences, and in-service meetings., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes, • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association, • Two years’ experience in an ambulatory clinic preferred, • Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Bilingual (English/Spanish) preferred, • Ability to travel from clinic to another Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

As a Medical Assistant at JWCH, you will have the opportunity to grow your career while helping to improve the lives and health status of the underserved segments of the population of the greater Los Angeles area. Graduation from an accredited Medical Assistant school with a current MA certificate.

Job Description General Summary: The Warehouse Assistant will assist in the upkeep and organization of the 33,000 sq. ft. warehouse including the docks and refrigerator/freezer units. They must help develop and maintain the smooth running of storage processes including listening to the Warehouse Manager and working as a team with other Assistants. The Assistant will need to communicate with customers, vendors, and delivery drivers. It is vital for this person have strong organization skills and eye hand coordination. PRINCIPAL DUTIES & RESPONSIBILITIES: 1. Processing orders, 2. Receiving incoming freight from vendors, 3. Ensuring products are stored safely, 4. Identifying when stock is low and reorders are required, 5. Working with delivery personnel to load vehicles properly, 6. Occasionally making special deliveries to satisfy higher volume days, 7. Maintaining basic health and safety standards while handling food products, 8. Keeping accurate records of incoming/outgoing freight, 9. Notify the Warehouse Manager immediately of any facility or maintenance issues REQUIRED KNOWLEDGE, SKILLS & ABILITIES: 1. Proficiency (written & spoken) in English is required., 2. Punctuality and accountability are required., 3. Must be comfortable lifting and moving up to a max of 300 40lb. boxes a day about 10 feet in distance. Some boxes weigh up to 60 lbs., 4. CA Drivers License with previous 4 year safe driving history (no tickets, no accidents) DESIRED EDUCATION & EXPERIENCE: 1. No experience required., 2. High school diploma., 3. Enjoys working with clients and fulfilling their needs., 4. Good communication skills, 5. Detail-oriented, flexible, and well organized multi-tasker and team player., 6. Capable of basic math calculations and can operate a standard calculator., 7. Demonstrate high integrity with responsible and honest behavior every day, 8. Big bonus if you speak Korean to communicate with our customers USEFUL BUT NOT REQUIRED: 1. Prior forklift or pallet jack experience, 2. Prior food distribution experience

Job Description JWCH Institute, Inc. is a non-profit Federally Qualified Health Center (FQHC) with a mission to provide comprehensive health care to low-income and homeless people in the County of Los Angeles. For many people, gaining access to dental care isn’t simply a matter of finding the nearest dentist. Some may face language and cultural issues that keep them from connecting with dental providers. Others may lack insurance coverage, transportation or childcare that would make it easier for them to visit the dentist. JWCH works to assist patients with navigating barriers and helping them achieve better oral health and improved overall health outcomes. Position Purpose: This position is responsible for assisting dentists in the direct provision of primary dental care services to patients at the clinic. Additionally, the Dental Assistant is responsible for sterilizing, preparing, and maintaining inventory control of dental instruments and supplies, as well as ensuring proper infection control in all patient care areas. Principal Responsibilities: • Serve as the dentist’s chair-side assistant, utilizing four-handed dentistry techniques., • Assist patients with minor difficulties, answer questions, and provide directions as authorized by the dentist or hygienist., • Prepare dental procedures and equipment for patient treatment according to Dental Department protocols and dentist directions., • Complete digital dental radiographs and take intraoral photographs in compliance with state regulations, laws, and Dental Department protocols., • Perform independent procedures as delegated by the dentist, such as taking alginate impressions and performing coronal polishing, in accordance with state regulations, laws, and department directives., • Ensure proper disposal of contaminated or potentially contaminated materials in compliance with Dental Department protocols, clinic policies, and state and federal regulations., • Maintain compliance with Infection Exposure Control, safety, and HIPAA requirements as outlined by local, state, and federal guidelines, as well as department and clinic policies., • Perform front office duties as needed, including scheduling and confirming appointments, verifying insurance and eligibility, checking patients in and out, collecting co-pays, and managing patient flow to enhance the patient experience., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards, • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Complete other duties as assigned by the Dental Manager, Lead RDA, or Lead Dentist., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Maintain operatory logs., • Clean suction lines as per Dental Department policies., • Maintain dental unit waterlines in compliance with Dental Department policies., • Stock the operatory as needed., • Remove sutures after the site inspection by the dentist., • Apply topical fluoride., • Place and remove rubber dams or other isolation devices., • Take alginate preliminary impressions., • Place, wedge, and remove matrices for restorative procedures., • Place non-caustic and non-aerosol topical agents (e.g., topical anesthetics)., • Assist in the administration of nitrous oxide for analgesia or sedation (the dental assistant shall not start or adjust the flow of gases)., • Remove post-extraction dressings after surgical site inspection by the supervising dentist., • Cure restorative materials using a light-curing device., • Apply topical fluoride in school-based settings or government public health programs., • Operate radiographic equipment., • Perform intraoral and extra-oral photography. Skills and Abilities: • Effective written and oral communication skills in English is required., • Bilingual in English and Spanish is preferred., • Ability to work with people from a wide variety of social, ethnic, and economic backgrounds., • Ability to work creatively with other healthcare professionals from various disciplines to achieve optimal results for the clinic’s patients, within an integrated primary healthcare system., • Ability to multitask and prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols., • Proficiency in Microsoft Word & Excel, email, electronic record systems, attachments, and online applications., • Prolonged sitting or standing may be required. These physical movements, along with the degree of mobility, manual dexterity, and hand-eye coordination typically associated with dental assisting in both specialty and general practice dentistry, will be performed on a repetitive basis., • Travel to sites/programs and special functions will be required., • Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation, and other conditions common to a clinical environment may routinely occur., • OSHA Blood borne Pathogen Exposure Classification - Category I., • Utilizes appropriate infection control protocols., • May be exposed to low-level radiation., • High school diploma or GED certificate is required., • Completion of accredited courses in dental assisting is required., • Radiation Safety Certificate is required., • Completion of an 8-hour infection control course per California Dental Board guidelines, along with current CPR and First Aid certifications, is required., • Coronal Polish Certificate will be required as of January 1, 2025., • Knowledge of oral health education related to children, adolescents, pregnant women, and chronic medical conditions such as HIV, diabetes, high blood pressure, and cancer is essential., • Comprehensive knowledge of dental assisting techniques and procedures across all phases of general dentistry., • Knowledge of modern dental materials, including their storage, handling, and applications. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionSalary: 24-26 Organization Structure and Interfaces Position Reports to: Director of School Partnerships Primary Interfaces: School Programs Manager, Youth and Their Families, Program Staff, Operations Team, School and Community Partners Direct Reports: Assistant Unit Director, Program Staff, Volunteers/Interns Hours: 25-27 hours/week FLSA Status: Part-Time Non-Exempt Position Description Primary Functions: The Unit Director serves as the senior staff member for a school site with the responsibility to oversee all aspects of program delivery, personnel management, facility maintenance and supports the impact strategy of the Boys & Girls Clubs of Central Orange Coast (the Club). The Unit Director will be responsible for managing and leading a Club ASES and/or ELOP site and will have an Assistant Unit Director to support the day-to-day operations and quality assurance. The Unit Director will work directly with the Director of School Programs in developing goals and strategies but will ultimately be responsible for leading all functions of service, facilities management and direct oversight of programs at the school site. The Unit Director should expect to generate reports as needed on attendance, personnel, programs, facilities and general operational functions. The Unit Director may also be asked to support Resource Development efforts by site tours, success stories and supporting special events. The Unit Director will supervise all program staff assigned to the site, coach and train staff for current assignments, and develop them into leaders. The Unit Director will be responsible for all program personnel, quality assurance, delivery of service and overall success and impact of programs delivered at the school site. Key Roles: Commitment to Safety 1. Contribute to environment of safety through the learning and implementation and monitoring of all safety-related best practices, policies, and procedures., 3. Obtain and maintain Mandated Reporter training and complete annual Child Abuse Prevention training. This position may require the ability to sit, stand, walk, bend, or reach as needed, and to lift, carry, push, or pull objects up to 50 lbs. Employees must have the dexterity, coordination, vision, and hearing necessary to perform job tasks safely and accurately. GREAT Leadership & Quality Assurance Ensure a fun, healthy, and safe environment, ensuring facilities, equipment and supplies aremaintained and of the highest quality at all times. Maintain attendance and program compliance that is mandated by the After School Safety &Enrichment (ASES) grant funding and/or Expanded Learning Opportunities (ELOP). Implement the Clubs Impact Model, Club Learning Experience, activities and services that prepareyouth for success and create an environment that facilitates achievement of Youth DevelopmentOutcomes. Model program expectations and hold staff accountable. Train and coach staff for current assignments and develop them for promotion into positions in whichthey succeed. Conduct regular staff meetings and daily check-ins. Steward and manage team professional development and ensure engagement within the Clubsonline and in-person learning management platforms and training opportunities. Compile regular reports reflecting all activities, attendance and participation as required by the schooldistrict and the Club. Strategic Planning In collaboration with the Director of School Programs, plan, develop, implement and evaluate overallprogram, services and activities to ensure they meet stated objectives and member needs andinterests. Determine opportunities and threats through comprehensive analysis of current and future needs. Collect and manage data and compile reports related to outcome measurement of programs, grantsand initiatives implemented at the Club. Resource Management Responsibly manage the budget; monitor and report variances in revenues and expenditures. Purchase program supplies while adhering to monthly budget goals. Ensure administrative and operational systems are in place to maintain the operation of the physicalproperties and equipment of the Club and school site. Ensure compliance with organization policies. Manage hours worked and performance of assigned staff, ensuring regular feedback is provided andimplementing corrective action when necessary. Partnership Development Develop and manage collaborative partnerships with members, parents, families, school personnel, community organizations, and other stakeholders. Engage and support school and community events, community partners, neighborhood associations,parent groups, committees and groups that will raise awareness of the Club, enhance programs orsupport the mission. Marketing and Public Relations Develop and maintain public relations to increase the visibility of programs, services and activitieswithin the Club and the community. Ensure members are recognized, parents are informed, and school and community partners areengaged in Club events and programs through the following platforms: o Verbal recognition and check-ins with parents and partners o Monthly Newsletters to families and school faculty o Quarterly meetings with school principal Additional Responsibilities Work with staff on special events to carry out programs in all departments. Exercise authority in problems relating to members; utilize guidance and discipline plan. Assume other duties as assigned. Relationships: Internal: Maintains close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues and provide/receive information. Maintains contact with other Unit Directors and regular contact with members as needed to provide mentorship and counseling. External: Maintains contact with school administration and personnel, external community groups, members' guardians and others to assist in resolving problems and to publicize Club. Qualifications: Bachelor's degree from an accredited college or university preferred. A minimum of two years work experience in non-profit agency management and supervision, or anequivalent combination of experience and education. Demonstrated ability to organize, direct and coordinate Impact; in personnel supervision, therecruitment and retention of key personnel; facilities management; and budget management. Ability to manage multiple tasks and develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club staff, subordinates, Boardmembers, community groups, and other related agencies. Track record of developing talent, coaching and mentoring people, developing and implantingstrategy. Ability to establish and meet deadlines. Demonstrated sound judgment, tact and willingness to take initiative. Demonstrated ability to write concisely and clearly and to produce high-quality work that meets thehighest professional standards of appearance, grammar, spelling and clarity of prose. Strong interpersonal skills, ability to work with a variety of constituencies, both inside and outside theorganization. Proficiency in office-based computer programs DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in thisclassification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Job Description JWCH Institute, Inc. is a non-profit Federally Qualified Health Center (FQHC) with a mission to provide comprehensive health care to low-income and homeless people in the County of Los Angeles. For many people, gaining access to dental care isn’t simply a matter of finding the nearest dentist. Some may face language and cultural issues that keep them from connecting with dental providers. Others may lack insurance coverage, transportation or childcare that would make it easier for them to visit the dentist. JWCH works to assist patients with navigating barriers and helping them achieve better oral health and improved overall health outcomes. Position Purpose: This position is responsible for assisting dentists in the direct provision of primary dental care services to patients at the clinic. The Registered Dental Assistant (RDA) is also responsible for the sterilization, preparation, and inventory control of dental instruments and supplies, as well as ensuring proper infection control in all patient care areas. RDAs are vital members of the JWCH Dental Department and must contribute to fostering a team atmosphere, whether at their assigned clinic or when filling in at other sites. RDAs are expected to use AIDET as an internal and external customer service tool with both patients and JWCH staff. The JWCH Dental Department includes multiple clinics, and all team members are expected to collaborate in a positive and professional manner to deliver patient-centered care. All JWCH Dental staff must have a passion for community-based dental care. Principal Responsibilities: • Serves as the dentist’s chair-side assistant using four-handed dentistry., • Assists patients in resolving minor difficulties, answering their questions, and providing directions as authorized by the dentist or hygienist., • Prepares treatment procedures for patient care according to Dental Department protocols and the dentist’s instructions., • Completes digital dental radiographs and takes intraoral pictures in accordance with state regulations, laws, and Dental Department protocols., • Performs independent procedures as delegated by the dentist, such as taking alginate impressions, fabricating temporary crowns, applying dental sealants, and performing coronal polishing in accordance with state regulations, laws, and Department protocols., • Maintains all Dental Department equipment in accordance with manufacturer instructions and Dental Department policies and protocols., • Ensures adequate operation of supplies and compiles a list of shortages for inventory control and ordering purposes., • Maintains a daily list of all scheduled assigned dentist’s patients, monitors patient flow, and assists the dentist(s) in ensuring that all patient records and documents are properly and accurately completed and filed., • Receives and places necessary telephone calls related to professional matters, clinical business, and patient care for the Dental Department., • Ensures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directives and protocols., • Ensures the proper disposal of contaminated or potentially contaminated materials in accordance with Dental Department directives, clinic policies, and state and federal regulations., • Participates in appropriate health promotion and disease prevention activities, both on-site and off-site as required., • Maintains compliance with Infection Exposure Control, safety, and HIPAA guidelines as required by local, state, and federal regulations, Dental Department directives and protocols, and clinic policies., • May be required to perform front office duties such as scheduling and confirming appointments, verifying insurance/other patient eligibility, checking patients in and out, collecting co-pays and balances due, and managing patient flow to reduce cycle time and enhance the patient experience., • Apply topical fluoride when operating in a school-based setting or public health program., • Operate radiographic equipment., • Perform coronal polishing., • Apply topical fluoride., • Apply sealants (CA Board-approved course required)., • Chart obvious lesions, existing restorations, and missing teeth., • Fabricate, adjust, cement, and remove indirect provisional restorations, including stainless steel crowns when used as provisional restorations., • Test pulp vitality and record findings., • Place, adjust, and finish direct provisional restorations., • Remove excess cement from tooth surfaces with a hand instrument., • Place post-extraction dressings after inspection of the surgical site by the supervising licensed dentist., • Obtain intraoral images for computer-aided design (CAD)/intraoral scanning., • Adjust dentures extra orally. Skills and Abilities: • Effective written and oral communication., • Comprehensive knowledge of dental assisting techniques and procedures for all phases of specialty and general dentistry., • Knowledge of modern dental materials, their storage, handling and applications., • Prolonged sitting or standing may be required. Those physical movements and the degree of mobility, manual dexterity and hand-eye coordination normally associated with dental assisting in specialty and general practice dentistry will be performed on a repetitive basis., • May require travel to sites/program and special functions., • Frequent exposure to communicable disease, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment may routinely be encountered., • OSHA Blood Borne Pathogen Exposure Classification - Category I., • Utilizes appropriate Infection Control protocols., • May be exposed to low level radiation., • High School diploma or GED certificate required., • Active Class A driver’s license required., • Knowledge of specific issues related to Oral Health Education for children, adolescents, pregnant women and chronic medical conditions such as HIV, Diabetes, high blood pressure, cancers., • Graduation from a California Board-approved RDA educational program., • RDA licensure by Dental Board of California., • Completion of 2-hour CA Dental Board-approved CA Dental Practice Act course., • Radiation Safety Certificate., • 8-hour Infection Control course per California Dental Board guidelines., • Completion of AHA-approved course in Basic Life Support/CPR, • Coronal Polish certificate, • Bilingual: English /Spanish is required *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionThe Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. Position Description: Under the direct supervision of the Clinic Administrator and Supervisor, the Medical Assistant – Back/Front office is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Medical Assistant – Back/Front office supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Assists healthcare providers with patient examinations, procedures, and treatments., • Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints., • Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurements, according to established policies and procedures., • Performs lab tests, including finger sticks, after appropriate training and verification of competency., • Performs venipuncture and PPD skin test placement; documents result and reports findings to the provider or Registered Nurse., • Administers immunizations and medications per provider orders after verification by a licensed healthcare professional., • Applies and removes bandages and dressings., • Prepares and maintains examination rooms, ensuring cleanliness and adequate stocking of supplies., • Applies principles of aseptic technique and adheres to infection control policies and procedures., • Provides patient education, including information on medications, treatments, follow-up care, and self-management goals under provider direction., • Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems., • Performs routine clerical functions, including answering and routing phone calls and scheduling appointments., • Accurately files patient labs, X-rays, EKG results, and other documents after provider review and sign-off., • Maintains patient confidentiality at all times., • Participates in staff meetings, quality improvement activities, case conferences, and in-service trainings, • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes,, • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association, • Two years’ experience in an ambulatory clinic preferred, • Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Bilingual (English/Spanish) preferred Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. Schedule: Monday through Friday; must be available to work two Saturdays per month

Job Description Position Purpose: Under the direction of the Dental Director, the Dental Front Desk Clerk/Dental Assistant (DFOC/DA) functions as a Wesley Health Center ambassador welcoming and attending to the needs of all patients and creating a positive front office experience by managing patient expectations while demonstrating compassion and respect. Also functions as an integrated member of the health care team by assisting in the delivery of patient-focused care. The DFOC/DA performs varied, moderately complex administrative and financial service support functions. This position exercises independent judgment and procedural knowledge in performing work duties within standard operating procedures. The DFOC/DA prepares and processes various financial documents and transactions for completion, accuracy, and conformance with established policies, regulations, and procedures. This includes composing and preparing correspondence. When applicable, the DFOC/DA assists in the preparation of reimbursement bills, and audits, reviews performance with the Clinic Administrator, and assists in planning contractual and budgetary compliance. The DFOC/DA is tasked with ensuring the accuracy of records and files, including the monitoring and maintenance of various recordkeeping systems. This position is also responsible for assisting the dentist(s) in the direct provision of primary care dental services to patients at the clinic as needed. The Registered Dental Assistant is also responsible for sterilization, preparation, and inventory control of dental instruments, and supplies, and for proper infection control of all areas involving patient care. Principal Responsibilities: • Responsible for greeting and verifying the purpose of the patient’s visit in order to determine patient priority., • Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System., • Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit., • Responsible for scheduling appointments and making sure patients receive referral documentation as needed., • Responsible for telephone management and ensuring that all calls are answered courteously, and promptly and any issues resolved as expected., • Ensure clients receive reminder calls promptly to preserve high levels of retention., • Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers, and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met., • Maintains modern office practices, procedures, and organization, as assigned., • Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping., • Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections., • Responsible for monitoring waiting rooms and ensuring that waiting areas are kept clean., • Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling, and punctuation., • Holds a high level of expertise in County, State, and Federal grants and/or dental billing as appropriate., • Communicates effectively both orally and in writing., • Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations., • Prepares accurate financial and statistical documents, reports, and correspondence., • Maintains a cooperative working relationship with the public, staff, and management., • Works independently and has the ability to organize, prioritize and coordinate work assignments., • Is sensitive to the needs of diverse cultures and populations including patients impacted by HIV/AIDS., • Other duties as assigned., • Serves as dentist’s chair-side assistant as needed., • Assists patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the dentist., • Prepares operation procedures for patient treatment as per Dental Department protocols and the dentist’s directions., • Completion of dental radiographs in accordance with state regulations and law, as well as Dental Department directives and protocols., • Performs independent procedures as delegated by the dentist in accordance with state regulation, law, and Department directives and protocols., • Maintains all Dental Department equipment in accordance with the manufacturer’s directions and Dental Department policy and protocol., • Maintains adequate operation of supplies and compiles a list of individual item shortages for inventory control and ordering purposes., • Maintains a daily list of all scheduled Dental Department patients, monitors patient flow, and assists the dentist(s) in assuring that all patient records and documents are properly and accurately completed and filed., • Receives and places necessary telephone calls consistent with professional matters, clinic business, and patient care of the Dental Department., • Insures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directives and protocols., • Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directives, clinic policy, as well as state and federal regulations., • Participates in appropriate health promotion/disease prevention activities, both on-site and off-site as required., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes, • Maintains Dental Department compliance, relative to Infection Exposure Control, safety, and HIPPA as required by local, State, and Federal guidelines, Dental Department directives and protocols, and clinic policies and procedures. Skills and Abilities: • Effective written and oral communication., • Comprehensive knowledge of dental assisting techniques and procedures for all phases of specialty and general dentistry., • Knowledge of modern dental materials, their storage, handling and applications., • Ability to work with persons from a wide diversity of social, ethnic and economic background., • Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic’s patient, from a system of integrated primary health care., • Prolonged sitting or standing may be required. Those physical movements and the degree of mobility, manual dexterity and hand-eye coordination normally associated with dental assisting in specialty and general practice dentistry will be performed on a repetitive basis., • May require travel to sites/program and special functions., • Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation, and other conditions common to a clinical environment may routinely be encountered., • OSHA Blood Borne Pathogen Exposure Classification - Category I., • Utilizes appropriate Infection Control protocols., • May be exposed to low-level radiation., • High School diploma or GED certificate required., • Completion of an accredited course in dental assisting., • X-Ray, infection control, and current CPR and First Aid certificates required., • Bilingual: English /Spanish is required Requirements: • Two years’ experience working in a dental front office area or front desk., • Two years’ experience working with HIV-positive clients., • One year of working with Ryan White grants, • Bilingual proficiency in English and Spanish., • Certification as a Registered Dental Assistant or Dental Assistant, • Experience with working with preferably NextGen and/ or Dentrix., • One year of experience performing financial support duties, • Dental Billing with two years of experience. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionPosition Purpose: Under the direction of the Dental Manager, the Front Office-Dental Services Patient Representative/ Dental Assistant functions as a Wesley Health Center ambassador by welcoming and attending to the needs of all patients. The Front Office-Dental Services Patient Representative/ Dental Assistant will create a positive front office experience by managing patient expectations, while demonstrating compassion and respect. This position will function as an integrated member of the health care team by assisting in the delivery of patient-focused care while performing varied moderately complex administrative and financial service support functions in a front office setting. The DPSR/DA performs varied, moderately complex administrative and financial service support functions. When applicable, the DPSR/DA assists in the preparation of reimbursement bills, audits, reviews performance with the Dental Manager and/or Clinic Administrator and assists in planning contractual and budgetary compliance. Principal Responsibilities: • Responsible for greeting and verifying the purpose for the patient’s visit in order to determine patient priority., • Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System., • Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit., • Responsible for scheduling appointments and making sure patients receive referral documentation as needed., • Responsible for telephone management and ensuring that all calls are answered courteously, promptly and any issues resolved as expected., • Ensure clients receive reminder calls promptly to preserve high levels of retention., • Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met., • Maintains modern office practices, procedures and organization, as assigned., • Performs Financial Screenings for Dental Sliding Fee and possible enrollment into County or Government programs., • Responsible for reviewing and preparing necessary patient paperwork such as registration forms and consents in advance of the visit., • Responsible for collection of patient co-pays and payments, as well as daily reconciliation of their collections and enters all transactions on EPM. Gives all payments to Clinic Administrator at the end of each day., • Understands the Dental Broken Appointment Policy and can explain to the patient and enforces the policy with patients who NO SHOW or cancel without notice on a frequent basis., • Closes Front Office-related Open Encounters on a weekly basis and communicates it to the appropriate Biller, • Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping., • Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections., • Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean., • Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling and punctuation., • Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations., • Prepares accurate financial and statistical documents, reports, and correspondence., • Works independently and has the ability to organize, prioritize and coordinate work assignments., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Experience with working with NextGen and/or Dentrix., • High School diploma or GED certificate required., • One year of experience performing financial support duties., • Knowledge of Ryan White Funding for Oral Health Services, • Current California Driver’s License and ability to drive to and from clinic sites, • Prior Dental Billing experience., • Communicates effectively both orally and in writing., • Ability to work with persons from a wide diversity of social, ethnic and economic background., • Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic’s patient, from a system of integrated primary health care., • Experience working in a dental front office area or front desk., • Bilingual proficiency in English and Spanish. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionDescription: SUMMARY: The Back Office Technician is responsible for performing a variety of patient care, office, and laboratory duties. The Back Office Technician prepares patients for examination and assists other optical professionals in providing treatment to the eyes. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors., • Collects and documents the patient’s chief complaint., • Verifies patient’s ocular and medical health history. Documents any medications patient is taking., • Obtains consents from patients. Ensures patients read and sign the consents., • Performs Refractions., • Administers basic Visual Acuity (VA) assessments., • Performs intraocular pressure (IOP) tests with a Tonopen unit., • Takes Fundus photos., • Administers a Visual Field (VF) test., • Performs Flourescein Angiogram (FA) procedures., • Performs Indocyanine Green Angiography (ICG) procedures., • Administers topical ophthalmic and dilation medications to patients., • Maintains a clean, sterile, and stocked exams rooms., • Provides written instructions and/or patient education materials for the patient to review at home. Ensures patient understands all instructions., • Provides accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status., • Files patient forms and updates information in CareCoud/EMR system., • In some clinics, may be required to drive patients in a company-provided vehicle., • Maintains an appropriate professional appearance and demeanor in accordance with Company policies., • Keep commitments and keep direct supervisor informed of work progress, timetables, and issues., • Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices). DESIRABLE: Experience in the Ophthalmic or Optometric Industry. Experience as a Back Office Technician. CERTIFICATES/LICENSES/REGISTRATIONS: • Certified Ophthalmic Technician (preferred), • Certified Ophthalmic Assistant (preferred), • Team player and contributor coupled with excellent communication and interpersonal skills (oral and written)., • Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment., • Ability to respond to common inquiries from customers, staff, vendors, or other members of the community., • Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure., • Ability to interpret and apply policies and procedures., • Must address others professionally and respectfully by actions, words, and deeds., • Detail oriented, organized, process focused, problem solver, self-motivated proactive, customer service focused., • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature., • Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate., • Ability to travel to between offices., • While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch. Notwithstanding any of the foregoing described job responsibilities, employee shall not engage in activities that constitute the practice of ophthalmology as prohibited under applicable law. Employee shall neither exercise control over nor interfere with the clinician-patient relationship. Clinicians shall have sole responsibility for all professional services provided to patients.

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