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  • Front Desk Receptionist
    Front Desk Receptionist
    11 days ago
    $25–$26 hourly
    Part-time
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

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  • Middle School After School Group Leader
    Middle School After School Group Leader
    1 month ago
    $20 hourly
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Middle School serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. School in the Square Middle serves the Washington Heights and Inwood communities where they support their students, families, and educators to support and celebrate each other's success. They specialize in personalized learning, real world lessons, democratic living, and setting students up for success through strategic advisory, academic perseverance, SEL Learning, college prep, and many other community-unique support systems. P.S. 187 Hudson Cliffs services grades K-8th Grade. Opened since 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. Columbia Secondary School is a Science, Technology, Engineering, and Mathematics (STEM) focused public school that serves students in the sixth through tenth grades. The program is focused on leadership, STEM, Social-Emotional Learning, community service, and academics. Students engage in weekly hikes, gardening initiatives, STEM activities, job shadowing, and college readiness programs. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $20 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $20 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6pm (15-20 hours per week) with room for flexibility., • School in the Square is Monday-Friday from 2:30 pm – 6:30 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse 6th-8th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Middle School (6th- 8th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model., • CPR certified., • Teaching Artist- Must have background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    No experience
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  • Elementary After School Group Leader
    Elementary After School Group Leader
    1 month ago
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Elementary serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. P.S. 187 Hudson Cliffs services grades K-8th Grade. Established in 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. P.S. 178 The Professor Juan Bosch School is an unzoned K–5 public school in Upper Manhattan serving a close-knit and diverse community of learners. The school offers Dual Language instruction and inclusive programming, including an ASD Nest Program, and is grounded in the values of nurture, community, and academic rigor. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $20 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $20 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse Kindergarten- 5th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS AND EXPERIENCE: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Elementary (K- 5th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model, • CPR certified., • Teaching Artist - Background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    No experience
    Easy apply
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