Director of Catering & Business Development
hace 5 días
New York
Serving New York's best bagels, Apollo Bagels is bringing simplicity back to the bagel, with fresh, high-quality food at a great value. We're a fun, lively community gathering place unlike any other, and as we experience tremendous growth, our team members are the driving force behind our continued success. Compensation: $140,000 base salary + 20% annual target bonus On-Target Earnings (OTE): $168,000, with additional upside above target About the Role: We're looking for a Director of Catering & Business Development to own our catering business from end to end, from finding and closing new customers to building the systems, team, and operational infrastructure needed to execute at a high level. Our goal is to grow catering into a major revenue channel over the next 24 months. The right person brings significant catering sales and operations experience in New York City, a proven track record of managing and growing large corporate accounts, and the ability to build processes and systems that scale with the business. What You'll Do: Sales & Business Development • Build and execute a strategy to significantly grow catering revenue, • Identify, pursue, and personally close large corporate, office, events, and institutional accounts, • Build relationships with office managers, executive assistants, workplace teams, event planners, and other key decision-makers, • Grow existing accounts through repeat business and larger programs, • Develop an outbound sales pipeline with clear reporting on leads and account performance, • Own catering revenue targets and partner with leadership on profitability Catering Operations • Build and manage the full catering workflow, from inquiry to ordering, production, packing, delivery, billing, and follow-up, • Establish SOPs and systems for lead tracking, order management, customer communication, and account management, • Choose the right technology and ordering channels to manage catering as it scales, • Set up corporate billing, invoicing, payment terms, and accounts receivable, including purchase order and vendor onboarding requirements, • Create systems for order confirmation, production planning, and quality control, with clear communication between Catering, Operations, Production, Finance, and our stores, • Develop pricing, packages, and programs for different customer segments, with reporting on sales, retention, average order size, profitability, and pipeline, • Partner with Operations to execute large orders consistently and fix bottlenecks as volume grows, • Own the customer experience from first inquiry through post-order follow-up Team Leadership • Build, train, and lead a small catering team (1-2 people to start), • Set clear roles, responsibilities, and accountability, • Build the structure to support the department as it grows, • Work cross-functionally with store operations, production, finance, and marketing What You'll Bring: • 5+ years in catering, hospitality sales, or business development, • Proven track record of generating meaningful catering revenue, • Experience running catering operations, not just selling, • Strong understanding of corporate billing, invoicing, and catering economics, • Experience building systems and SOPs for a growing business, • A builder mindset: hands-on, independent, and fast-moving, • Existing NYC network or book of business highly preferred Perks & Benefits • Performance Bonus: Meaningful upside tied to catering growth, • Medical, dental, and vision, • Unlimited PTO, • 401(k) with Match, • Free Daily Lunch & Beverage, • Career Growth:Level up with us!