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Job Description Front Office Manager The Front Office Manager assumes full responsibility for the management of day-to-day and long-term hotel guest reception, reservations, and telephone service operations, while maintaining established revenue, expense, and quality standards. This role works closely with the General Manager to ensure an efficient operation that provides levels of service consistently exceeding visitor, guest, and ownership expectations. Operational Leadership & Brand Standards • Ensure guests are greeted, checked in, and allocated rooms promptly and courteously. Maintain high visibility to resolve guest concerns and execute effective service recovery., • Drive Hyatt Guest Satisfaction (GSS) and Medallia scores through proactive team coaching and accountability. Ensure full compliance with Hyatt brand standards, QA requirements, and audit expectations., • Liaise effectively with Sales, Housekeeping, and Food & Beverage leadership to coordinate VIP arrivals, prioritize room readiness, and manage in-room/special occasion amenities for a seamless guest experience., • Monitor room inventory to maximize occupancy within the agreed overbooking policy. Ensure all Front of House areas and the hotel entrance remain clean, orderly, and accessible. Serve as Manager on Duty (MOD) as assigned, leading emergency responses. Financial Accountability & Revenue Generation • Ensure all guest charges are correctly entered on bills. Adhere strictly to credit control procedures, verifying billing limits, purchase orders, and written confirmations. Oversee the daily balancing of accounts., • Partner with Revenue Management to maximize ADR, occupancy, and upselling opportunities., • Prepare and submit accurate administrative work, annual budgetary information, and operational reports on time., • Actively promote Hyatt loyalty enrollment and recognition to enhance guest engagement. Team Leadership & Performance Culture • Supervise all front office personnel, including guest reception, concierge, reservations, and bell staff. Manage correct departmental staffing levels and schedules according to operational needs., • Build a culture of accountability by setting clear expectations, recognizing strong performance, and addressing performance issues promptly and professionally. Deliver regular on-the-job training and conduct performance appraisals., • Ensure all team members strictly adhere to uniform and professional grooming standards. Train staff on local emergency preparedness and safety measures. Qualifications & Skills • Proven experience managing a diverse front-of-house team while accepting full accountability for departmental outcomes. Experience with Opera PMS or a comparable hotel property management system is highly preferred., • Ability to interpret financial data, read statistical reports, analyze production metrics, and apply mathematical skills to successfully manage departmental budgets., • Exceptional written and verbal communication skills, with the ability to handle interactions with guests, associates, and officials with utmost tact., • Ability to change activities frequently, manage heavy workflow interruptions, and make sound business decisions under pressure., • Must be available to work flexible hours, including evenings, weekends, and holidays based on business demands. Physical & Environmental Demands • Occasional lifting up to 20 lbs. maximum, with frequent lifting/carrying of objects up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, and feeling., • Primarily indoor operations (75% or more of time spent inside), with protection from external weather conditions but occasional exposure to temperature fluctuations. Keys to Success in This Role (KPIs) To excel in this position, the Front Office Manager will be evaluated on the following Key Performance Indicators: • Guest Satisfaction: Meeting or exceeding property goals for Hyatt GSS and Medallia scores., • Financial Efficiency: Operating Front Office payroll and expenses strictly within budget., • Revenue & Loyalty Growth: Consistently achieving property metrics for upsell revenue and loyalty enrollment., • Audit Compliance: Achieving high pass rates on Hyatt QA standards and front office compliance audits., • Service Recovery: Resolving guest complaints promptly, professionally, and definitively. The anticipated annual salary is $70,000. At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job Description WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring for a part-time Bellperson to join our Guest Services Team. The Bellperson is passionate about the hospitality industry and demonstrates strength in service. This position is responsible for greeting and welcoming all guests and patrons in a courteous, professional and efficient manner and assisting with the transportation of luggage from the reception area to guestrooms and vice versa. Candidates interested in applying must be willing and available to work shifts on: Mondays & Tuesdays from 12:00pm-8:30pm. WHAT YOU’LL DO The Bellperson must complete all tasks and assignments assigned by the Manager of Guest Services, including but not limited to: • Secure luggage from all incoming guests upon check in; obtain room key and escort guests to room., • Place luggage in respective areas in guestrooms, i.e. on luggage rack, in closet etc., • Assist all departing guests with luggage transport from guestroom to front entrance., • Familiarize all guests with room amenities including temperature control unit, remote controlled television, mini bar, etc., • Inform guests of all hotel facilities including the hours of operation of the restaurants, lounges and health club., • Ensure prompt professional response to all guest requests for service., • Store and retrieve luggage from bell closet as needed while regularly logging such activity., • Deliver any miscellaneous items i.e. flowers, packages, brochures, etc. to guestrooms, banquet rooms or hotel offices as directed., • Assist guests with directions and other information., • Availability to work a flexible schedule including weekends, nights, evening shifts and holidays., • Perform additional duties and assist with additional projects & assignments as needed. WHAT YOU'LL NEED • At least one (1) or more years of experience in valet, doorperson, or bellman areas required. Preferably with previous guest services’ experience in an upscale Hotel environment., • Demonstrated ability to work cohesively with a team., • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills., • Ability to communicate effectively in the English language., • Must be familiar with the local area., • Ability to transport (pull, push) up to 50 lbs. PAY RANGE $18.00 hourly compensation WHAT WE OFFER At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and provide our team members with a meaningful and rewarding career experience with us. ALL team members enjoy free lunch and dinner meals, free parking, access to a lifestyle discount program, an employee assistance program (EAP), and numerous recognition events and activities throughout the year.

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Department: Front Office Scope of Position: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities: • The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently., • Maintains a "can do" and a "guests first" attitude at all times., • Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations, • Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management., • Ensures adherence to procedures for guest and associate security and emergency procedures as established., • Abides by established procedures for hotel accounting, credit control, handling of financial transactions, and security of monies. Requirements: • Previous hotel Guest Service experience strongly encouraged., • Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts, • Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus., • Requires strong organizational skills., • Must be able to multi-task and work independently., • Able to be on your feet/stand for long periods of time., • Excellent people skills, listening skills, and an energetic personality., • Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast paced environment, • Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc., • Cash handling experience strongly desired., • Able to lift, pull, or carry items weighing approximately 50 pounds Education/Experience: High School Diploma or Equivalent Skills: Interpersonal skills, Computer aptitude, Communication, Organizational, and Customer service orientation The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.

Functions as the second licensed nurse on nursing unit during the day shift, or as the charge nurse on the evening and night shifts. Administers medication to all residents on the unit, following the policies and procedures of this institution; accurately records all medications given, and notes those which have been withheld. Completes all treatments as ordered by the physician; provides accurate documentation for procedures performed. Reports any significant changes noted in a resident, together with his/her assessment of the reasons for the change. Performs physical care of residents either because of residents' needs, staffing needs, or in order to provide training to a Nursing Assistant. Assists in charting and required documentation in regard to residents on the unit. Maintains records and forms as required. Provides resident and family education regarding health issues; documents education content provided. Provides on-the-job training to Nursing Assistants as requested or needed; documents education provided. Maintains an awareness of potential environmental factors related to safety, infection control, and quality of life, and acts to correct deficiencies promptly when possible, or reports the problem to the appropriate person for correction. Assists charge nurse in making unit rounds; reports findings to the nurse in charge/assumes full responsibility for charge duties on evenings and nights. Knows and supports the policies of the institution and other governing authorities, i.e., Town, State, and Federal/interprets policies to residents, families and staff members. Participates in orienting new staff to unit and facility routines. Informs the nurse in charge of identified problems and needs. Recommends improvements in care, changes in routines, procedures, etc. based on current trends in nursing, and on skilled observations. May participate in additional non-required in-service education programs; serves on committees, and participates in studies involving the nursing unit as assigned. Performs related work as assigned. Graduation from formal LPN training program as a Licensed Practical Nurse plus one year of LPN experience in a SNF convalescent or nursing home, hospital or related health care facility, or the equivalent. Must possess Connecticut LPN License at time of application. Knowledge of geriatric nursing and geriatric pharmacology. Skilled in clinical competency and effective communication abilities. Knowledge of geriatric pharmacology with ability to recognize the different lab values for geriatric residents. Knowledge of CPR. Ability and skilled in the use of specialized equipment needed to perform functions of the position including but not limited to the use of intravenous supplies/pumps/equipment, gastric feeding tubes/pumps/supplies, stethoscope, syphygmomanometer, electrocardiograph, ambu bag, halter monitors, glucometers, manual/electric beds, stretcher, air/water mattresses, wheelchairs/gerichairs, hoyer/transaide lifts, C-tub chair lifts, chair/sling/ramp scales, unit call bell system, unit alarm system, beeper/page system, food cart, laundry cart, emergency box/night medicine cabinet, oxygen tanks/equipment and suction equipment/supplies. Ability to meet the physical demands of the position including physical restraint, CPR and patient care. All positions may be subject to an interview process. The Town reserves the right to limit the number of qualified candidates who will be invited to participate in the examination, or any part thereof. All outside candidates will be required to undertake and successfully pass a pre-employment medical examination, which includes a substance abuse test that includes testing for THC (the psychoactive ingredient in marijuana), given at the Town's expense prior to employment if conditionally offered a part time, full time or safety sensitive position. Candidates for employment at Nathaniel Witherell Skilled Nursing Facility are required to demonstrate their vaccination status against COVID 19. The Town of Greenwich has implemented a policy of background investigations all full and part time positions prior to hiring as part of the reference checking procedures for outside candidates. The investigation will only be conducted as the last step prior to an offer. Refusal to sign the release form will terminate the candidate's further consideration.

Live Ms with a career at We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, A co.

Meyer Jabara Hotels - 250 Main Street - Responsibilities: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability; Resolve guest complaints to the satisfaction of the guest; respond to

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