Hotel Reservation and Front Desk Agent
hace 25 días
Summit
Job Description We are seeking a Hotel Front Desk Clerk to become a part of our team! You will help book the reservation, accommodate patrons, Serving Breakfast, coordinating with housekeeping, as well as identify areas of improvement to increase efficiency. Responsibilities: • Phone and online reservations, • Respond to guest online reviews, answer guest messages/emails, • Check in and Check out guests, • Respond to guest needs, requests, and complaints, • Collect payment from guests, • Communicate with housekeeping department and maintenance department for daily requests, • Inventory management, • Previous experience in hotel reservations, customer service, or front desk operations preferred (training provided for the right local candidate)., • Strong ability to create positive guest experiences and build rapport., • Excellent organizational, written, and verbal communication skills., • Detail-oriented, reliable, and committed to fulfilling assigned responsibilities., • Local applicants only. We are seeking long-term team members, not seasonal or short-term staff., • Associate degree required, college degree preferredCompany DescriptionWe are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US. Computer skills are must, college degree preferred.We are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US. Computer skills are must, college degree preferred.