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Ambulatory Nursing Administration Rochester Regional Health has an exciting opportunity for a Director of Nursing Specialty Medicine & Surgery. This role is ideal for experienced nursing leaders passionate about driving excellence in patient care and fostering a collaborative team environment. The greater Rochester region offers a unique blend of friendly communities, natural beauty, and metropolitan amenities. Experience the warmth of the people, diverse culture, and the convenience of city living with a vibrant food and arts scene. SUMMARY: This position is responsible for fulfilling the mission of Rochester Regional Health, ambulatory clinical programs. Works with provider and operational leadership in each service line to assure the delivery of state of the art clinical care. Operationalizes the core RRH values by developing and sustaining an environment which supports excellence in clinical practice and the care of the patients in all settings. Facilitates both clinical education and clinical investigation to advance the art and science of professional nursing practices. Promotes the development of nurse professionals, technicians and clinical support staff. Ensures consistency in the implementation of the philosophy of nursing, nursing standards of care and nursing scope of practice. RESPONSIBILITIES: * Oversight of service line Nurse Managers and subsequent clinical support staff. * Collaborates with operational and provider leadership to provide the highest quality and most affordable patient care delivered with kindness, integrity and respect. Clinical Practice * Develops and sustains an environment that supports excellence in clinical practice and patient care. * Develops, disseminates, enforces and maintains standard nursing best practices, projects, programs, policies and guidelines. * Develops and promotes clinical support workflow standardization where applicable. * Maintains a safe and caring environment for patients and staff; one conducive to positive health teaching and health maintenance. * Defines appropriate clinical support skill mix and staffing ratios to support the service line(s). Submits accompanying data and rationale to support these recommendations to the respective Vice President of Operations. * Continuously reevaluates the effectiveness of the service line’s clinical support staffing models. Makes changes as indicated. * Maintains knowledge of current research in nursing and health care in order to promote a spirit of inquiry concerning existing nursing practice and the development and testing of new approaches to nursing care. Accepts responsibility for self-development to remain cognizant of current trends and new methods within the nursing profession and the health care environment. * Participates on committees, task forces, interdisciplinary and interdepartmental forums that are concerned with patient care and nursing practice. * Supports and participates in educational and research programs of the RRH affiliates. * Supports nursing research to promote clinical knowledge development and research-based clinical practice. Leadership * Demonstrates the core values of all leadership positions: open communication, mutual respect, and collaboration. * Anticipates and communicates change in the health care environment, and interprets implications for the service line(s). Encourages creativity and innovation in response to a need for change. Provides leadership for the change process. * In collaboration with provider and operational leadership, holds decision-making authority for programs and activities. * Demonstrates leadership and influences other in both the internal and external environments to promote optimal care to individual patients and optimal health care services to the public. * Collaborates with provider and operational leadership for the selection of staff with authority to hire, evaluate, counsel or terminate as necessary. * Provides guidance to clinical support staff in identifying developmental needs and strategies that foster effective problem solving, collaboration, consultation, sound clinical judgment, and leadership. * Collaborates with provider and operational leadership to develop and identify recruitment and retention strategies for clinical support staff. Professional Development * Communicates and models RRH values for patient care, clinical education and clinical investigation. * Oversight of orientation and on-boarding of clinical support staff. * Assures the on-going development of programs and provides support for all staff, novice to expert, to learn the skills required for their role and for their continued professional development. * Assists staff to integrate their professional goals with those of the institution. * Pursues a continuing program of self-development in order to maintain, strengthen and broaden own concepts, philosophy and abilities. Quality/PI * Supports and facilitates service line quality and performance improvement program. Facilities the identification of quality indicators that are most pertinent to the service line goals. * Promotes collaboration with provider and operational colleagues in establishing patient care goals. * Develops programs and strategies to monitor the quality of nursing care and patient outcomes. * Collaborates with other departments to establish expectations in relation to services needed (Infection Prevention, Pharmacy, Regulatory, Quality, Risk Management, etc). * Facilitates the patient experience. Regulatory * Develops and guides all staff in regulatory preparedness efforts. * Monitors and evaluates operations for licensure, accreditation and regulatory standards. * Interprets regulatory standards and their applicability to individual service lines. Finance * Partners with key nursing, patient care, provider and operational leaders in support of strategic / capital planning requirements and clinical program development. * Collaborates with operational leadership to prepare, monitor, and maintain approved budget in relation to clinical support salary and wage budget, clinical supply and expense operating budget and clinical capital equipment budget. * Is knowledgeable about issues in health care economics that directly or indirectly affect cost/quality assessment. REQUIRED QUALIFICATIONS: * BSN required. * Five (5) years’ experience in a leadership position in a hospital and/or ambulatory setting. * NYS RN License. PREFERRED QUALIFICATIONS: * MSN preferred. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $110,000.00 - $150,000.00 CITY: Rochester POSTAL CODE: 14617 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job DescriptionThe ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at POSITION SUMMARY: The Care Services Manager is responsible for developing professional and community relationships that will enable the Association to provide care and support to those living with ALS. As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. The Care Services Manager will also facilitate education, information, benefits, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers. DUTIES AND RESPONSIBILITIES: • Receive referrals and obtain all necessary patient, medical, demographic information, and documents from referral sources via various communication methods to establish and coordinate a plan of care., • Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate., • Actively manage a portfolio of patients, assuring patient and caregiver needs are met within the capabilities of The Association., • Provide information on services and resources and printed/electronic educational materials available to persons with ALS and their families., • Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies., • Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group., • Work with the Managing Director Care Services/Care Services Director, and care services staff, to manage relationships with each multidisciplinary clinic and maintain strong communication with clinic staff., • Collaborate with the Managing Director Care Services/Care Services Director to evaluate care services programs for effectiveness and desired outcomes., • Ensure database is used consistently within territory and established standard operating procedures are followed within territory., • Ensure reports, including statistical, outcome, and other metrics are accurate and timely, • Offer recommendations concerning current or future programs., • Work with Managing Director Care Services/Care Services Director to establish strategic community and professional partnerships and collaborations., • Work with Managing Director Care Services/ Care Services Director to identify and resolve operational and service barriers within the territory., • Assist Managing Director Care Services/Care Services Director as assigned., • Ability to travel as required or requested. When supervisory responsibilities are assigned, the requirements are as follow: • As required/requested supervises remote and office-based care services staff in the delivery of programs and services to individuals impacted by ALS and their families., • As required/requested work with the Managing Director Care Services/Care Services Director to recruit, coach, mentor, train, and perform annual performance reviews of care services personnel., • As applicable conducts regular 1:1 meeting with assigned care services staff QUALIFICATIONS: • Bachelor’s Degree in social work, health administration, public health, nursing, or a related area required, Master’s preferred., • Minimum of 3-5 years of related professional experience, including direct care, case management and leadership or management experience., • Demonstrated ability to utilize management skills such as problem-solving, solid reasoning, critical thinking, budget/program planning, performance improvement, organizational planning, implementing, and monitoring performance standards., • Knowledge of ALS is a plus, but not required., • Experience with progressive neurodegenerative disease., • Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred., • Skilled communicator, with superior interpersonal, verbal, and written skills., • Able to handle confidential information and maintain high confidentiality., • Excellent organization skills and attention to detail., • Display strong work ethic, personal integrity, empathy., • Proficiency in Microsoft Office Suite. Salesforce and database experience a plus., • Ability to work independently with little supervision; must be a self-starter., • Ability to manage multiple projects simultaneously., • Excellent customer service skills., • Ability to drive locally and travel nationally on Association business is required. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The ALS Association endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association. Powered by JazzHR 8s34cwZEXf

Job DescriptionJOB SUMMARY: The Director of Regional Operations is a strategic leadership role responsible for overseeing and optimizing the operational performance across multiple regional sites. This position ensures alignment with organizational goals, drives operational excellence, and fosters collaboration among cross-functional teams to deliver reliable service and efficiency. This role is critical to ensure that regional operations run smoothly, efficiently, and in alignment with the broader organizational vision. The Director of Regional Operations will be a key driver of operational success and continuous improvement across the region. COMPENSATION:$94,000 to $104,000annually (depending on experience) BENEFITS INCLUDE: • Staying Healthy:Medical, Dental, and Vision (Dental & Vision insurance are currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan,Basic Life and Accidental Death & Dismemberment (AD&D) insurance,Group Specified Disease Insurance and Hospital Insurance REPORTS TO: Chief Technology Officer ESSENTIAL FUNCTIONS: • Lead and manage regional operations to achieve Key Performance Indicator (KPI) targets and service excellence., • Develop and implement operational strategies that align with the organization's mission and objectives., • Oversee daily operations, ensuring compliance with policies, regulations, and quality standards., • Monitors and reviews ongoing capital project origin and status updates., • Collaborate with executive leadership to shape organizational structure and operational priorities., • Drive continuous improvement initiatives using Lean, Six Sigma, and systems thinking methodologies., • Build and maintain strong partnerships with internal departments and external stakeholders to enhance regional service delivery., • Lead, mentor, and develop regional teams to foster technical ownership, accountability, and professional growth., • Monitor key performance indicators (KPIs) and prepare regular reports for executive review., • Manage budgets, resource allocation, and operational risks effectively., • Champion innovation and technology-driven change to modernize operations and improve customer experience.EDUCATION AND EXPERIENCE:, • Bachelor's degree in Business Administration, Operations Management, or a related field; advanced degree preferred., • Minimum of four (4) years of demonstrated ability to lead cross-functional teams and manage complex organizational change in a regional or multi-site operations role, preferably in public transit or related sectors.KNOWLEDGE, SKILLS & ABILITIES:, • Strong strategic thinking and problem-solving skills., • Budget Management and Development., • Familiarity with Lean, Six Sigma, and systems thinking principles., • Excellent communication, collaboration, and stakeholder management skills., • Team Development and Mentorship., • Ability to analyze data and translate insights into actionable strategies., • Strong strategic leadership and stakeholder engagement skills., • Excellent written, verbal, and presentation skills., • Proficiency in project management tools that foster collaboration and transparency., • Strong analytical and critical thinking skills., • Ability to manage multiple projects and priorities simultaneously. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job title: Cook Mentored by: Executive Chef Accountable to: Elders, Staff, Guests and Employees Position Summary: Responsible for assisting the Executive Chef with the overall effectiveness of the kitchen of the Dining Services department; focusing on food production of the Briarwood and Hawthorne A la Carte Dining Rooms as well as the Market Café. Works with Executive Chef on selecting, training, and supervising all kitchen personnel; food purchasing, receiving, preparation, sanitation and safety through effective direction and delegation. This person shall possess and execute front of house management knowledge and understanding from a fine dining restaurant/country club model of hospitality and delivery systems. Work collaboratively with the Executive Chef on menu planning, production and execution of Meadows Market Café Menu’s, as well as all catering functions of the Dining Services Department. Qualifications & Education Required: • High School Graduate or equivalent is required, • HACCP/Food Safety Certified is required – St. John’s will provide, • Bachelor’s / Associate’s Degree in Culinary Arts or Hospitality Management is preferred., • Fluent in the English Language, • At Least 5 Years’ experience (3 of which in a management chef’s position) in a high-volume restaurant, hotel, country club or senior living community., • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Arrive on time, prepared to work., • Perform daily dining room, kitchen and service area inspections., • Provide outstanding customer service to all residents, guests, volunteers, employees., • Must have excellent customer service skills., • Responsible for adhering to dietary standards for Hawthorne residents in accordance with all State and Federal regulations., • Responsible for adhering to New York State Department of Health food safety codes., • Work with the Executive Chef on oversight of the training and Development process of all positions in the back of house., • Responsible to attend in a timely manner and actively participate in all required staff and management meetings., • Assist Executive Chef with accurately determining and scheduling of labor cost according to budget, and in case of overtime, to analyze and implement corrective actions and measures., • Communicate all facility policy and procedure and their changes to department staff, • Actively participate, oversee and insure proper flow of service during breakfast lunch and dinner and special functions in any and all dining areas., • Responsible for oversight, planning, preparation and executions of all Briarwood Dining Room and Hawthorne Dining Room Special events and menus with the Executive Chef., • Work in conjunction with the Executive Chef and Café Manager on all Meadows Market Café and Catering special events menus and functions., • Assist Executive Chef with conducting a weekly and formal monthly inventory to be handed into the accounting office., • Oversee the proper use of all temperature logs in kitchen, dining rooms and café areas., • Ensure cleanliness and organization of all kitchens, cafe, dining room and dining areas., • Ensure all appropriate supplies relative to front of house and back of house, including all beverages, food products, etc. in all areas., • Determine resident dining service needs and issues to be addressed and/or resolved immediately and at point of service in all areas., • Ensure correct planning of any and all special food service catering events with appropriate entities and proactively with Dining Service Director, Dining Room Manager & Dining Service Supervisors, • Attend or hold regular weekly staff meetings in addition to daily pre-meal and/or post-meal meetings with or for Executive Chef., • Assist in pot, pan, dish, and utensil washing, and ensures that dining room staff do same. Body Positions: • Walking, lifting, carrying, pulling, pushing, bending, and reaching are required in the accomplishment of tasks. Has the ability to lift 50 lbs. Exposure to Conditions: • Wet floors, steam, hot water, ovens, grease, cleaning chemicals and small flames.

Position Title: Director of Quality Assurance Reports to: Chief Operations Officer (COO) Location: Rochester, NY, Woodstock, IL, or Greenville, OH, preferred; Remote locations in proximity to major airports will be considered. About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the design, engineering, and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered solutions for mission-critical applications. Our products serve aerospace, defense, medical, energy, and industrial markets worldwide. With a commitment to innovation, technical excellence, and customer satisfaction, Arnold delivers solutions that enable the world's most demanding applications. Position Summary The Director of Quality Assurance is responsible for establishing, leading, and continuously improving the company's quality standards, customer experience processes, and operational procedures. Reporting directly to the Chief Operations Officer, this role ensures that all customer-facing communications, service interactions, and operational processes meet the highest standards of quality, consistency, and professionalism. Additionally, the Director will work closely with leadership across eleven global facilities for process standardization, scrap reduction, compliance programs, and continuous improvement. This leader will develop and implement company-wide quality frameworks, standardize processes and procedures across departments, and serve as the primary steward of the customer experience. The Director of Quality Assurance will partner with leadership and cross-functional teams to drive operational excellence, improve customer satisfaction, and create scalable systems that support company growth. Key Responsibilities Quality Management System Leadership • Develop and lead the company-wide Quality Assurance strategy aligned with organizational goals, • Own and maintain the enterprise QMS in compliance with AS9100 Rev D, ISO 9001:2015, NADCAP, MIL-SPEC/MIL-STD, and applicable FAR/DFARS requirements, • Direct internal audit programs, management reviews, and corrective/preventive action systems to ensure systemic quality across all sites, • Serve as the primary quality interface for Sales team, with customer quality representatives, and third-party registrars, • Establish KPIs related to quality assurance, customer experience, and operational performance, • Analyze customer service metrics, quality audits, and process outcomes, • Deliver regular reports and insights to the COO and executive leadership, • Use data to drive improvements in service delivery and operational consistency Continuous Improvement (CI) • Process Improvement & Procedure Standardization, • Work closely with site management teams to identify, prioritize, and address process scrap to drive down operating costs, • Champion a data-driven culture by deploying top-5 quality pareto by site, FMEA tools, and advanced product quality planning (APQP) frameworks, • Continuously monitor customer-facing processes & procedures for opportunities to improve the customer experience, • Create and maintain company-wide Standard Operating Procedures (SOPs), • Identify operational gaps and inefficiencies and implement scalable solutions, • Ensure all teams follow documented processes and quality standards, • Develop and lead the enterprise CI roadmap leveraging Lean, Six Sigma (DMAIC), Kaizen, 5S, and Value Stream Mapping methodologies to reduce waste, improve throughput, and lower operational costs, • Establish and track KPIs including COPQ, OTD, scrap/rework rate, Customer PPM and Escape Rate, and Supplier PPM and incoming Quality Rejection Rate by site - develop a company focus for "quality at the source" Supply Chain Quality • Develop a Supplier Quality Assurance (SQA) program in partnership with Procurement, including supplier qualification, surveillance, and performance management, • Develop supplier scorecards and corrective action processes; lead source inspections and supplier development activities at critical vendors, • Ensure flow-down of all quality clauses, NADCAP, and government-mandated requirements to the supply base. Product & Customer Quality • Establish guidelines and standards for customer communication related to quality across all channels (email, phone, chat, messaging, etc.), • Oversee all customer-facing interactions and communications to ensure consistency, professionalism, and alignment with company standards, • Monitor customer feedback, satisfaction metrics, and service outcomes to identify improvement opportunities, • Standardize format & content for external communications related to customer complaints, RMAs, and corrective actions, • Partner with customer support, sales, and operations teams to optimize the customer communications on quality topics, • Partner with Program Management and Sales to establish and execute program-specific Quality Assurance Plans as required and in anticipation of customer expectations, • Lead root cause analysis (RCA) and 8D corrective action reporting for customer escapes, field failures, and non-conformances, • Represent the organization in customer audits and production/operations reviews Organizational Leadership & Development • Build, mentor, and lead a high-performing Quality organization across inspection, quality engineering, supplier quality, and CI functions., • Establish training programs for quality tools, regulatory requirements, and continuous improvement methodologies at all levels., • Develop succession plans and career paths to attract and retain top quality talent in a competitive aerospace and defense market., • Manage department budget including capital expenditure planning for metrology, inspection equipment, and laboratory capabilities Qualifications and Experience • Bachelor's degree in Engineering, Manufacturing, Quality Science, or a related technical discipline (required)., • Minimum 12 years of progressive quality assurance experience, with at least 5 years in a senior leadership role, • Demonstrated expertise with AS9100 Rev D and/or NADCAP program management; experience leading third-party registrar audits., • Proven track record designing and deploying Lean Six Sigma programs; Green Belt certification required (Black Belt or Master Black Belt strongly preferred)., • Experience managing supplier quality programs including conducting source surveillance and corrective action management., • Proficiency in APQP, FMEA (D/P), Control Plans, SPC, MSA, and 8D/RCA methodologies., • Strong written and verbal communication skills, including executive-level presentation and government customer interface experience Key Skills & Competencies • Strategic leadership and operational excellence, • Process design and standardization, • Customer experience management, • Quality assurance methodologies and frameworks, • Data analysis and performance metrics, • Strong communication and cross-functional leadership, • Change management and organizational alignment, • Problem-solving and continuous improvement mindset Why Join Arnold • Be part of a market leader in advanced magnetic and materials technology., • Shape the global Procurement function and direction for a rapidly growing, technology-driven, innovative company., • Collaborate with a world-class team dedicated to engineering excellence and customer success. Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #CORP #RAM # ALN #ROC

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Full time 40 500070 Food & Nutrition Svcs-Staff UR - Day (United States of America) UR URG 105 H $19.96 - $27.94 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Resolves customer service complaints, inventory or cooking problems. Collaborates with the chef and cooks to create menus, order the supplies, and ensure timeliness. Builds and maintains positive relationships with clients, vendors, and serving staff. Oversees all catering operations, including inventory, budget, equipment, and special events. Oversees all catering operations, including inventory, ordering, budget, equipment, and planning and execution of special events. Builds and maintains positive relationships with clients, vendors, and serving staff. Resolves customer issues as they arise. Works directly with Food Service Director to increase sales and improve services. * Assists customers with menu planning, ordering, and execution of catering events. Attends and monitors large events. Works with management team to ensure proper staffing for all catering events. Follows up with customers to obtain feedback for continual improvement. Works to grow catering business by expanding menu and service and working with areas to gain business. * Prepares daily, weekly catering task reports for management team based on ordered catering events. Works with vendors and purchasing manager to ensure food and supplies are ordered in appropriate quantities to meet established needs. * Manages food link and bulk ordering system by setting up new food link and bulk ordering customers with ordering platform. Regularly manages orders and works with storeroom team to get orders out on time. Ensures that courier is ordered as needed. Reconciles all bulk and food link invoices monthly. * Inventories and orders catering supplies maintains the established budget of catering department including staffing and supply expenses, as well as revenue. * Leads weekly catering meeting with management to communicate events and needs. Completes monthly reports for catering, food link, bulk orders, and presents to retail manager with action plans. Other duties as assigned. * High school required * Associate degree in hospitality or business management preferred. * 5 years of catering/retail management experience required or equivalent combination of education and experience. * Organized, flexible, strong communication skills, excellent customer service skills, and the ability to manage a large foodservice operation all required. * Serv-Safe Certified required. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 211 Bailey Rd, Rochester, New York, United States of America, 14586 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500292 Phlebotomy Work Shift: UR - Day (United States of America) Range: UR URG 106 H Compensation Range: $21.36 - $29.90 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. The Administrative Coordinator IV provides administrative support within a department, in addition to serving as the principal assistant to Senior Director(s), Director(s), Associate Director(s), or other leadership roles. Responsible for performing a variety of advanced, complex assignments including department accounts working with minimal direction under their own initiative and latitude for independent judgment. Provides work leadership to other support staff. This position deals with highly confidential information and must be able to work with limited supervision and exercise independent judgment. Responsibilities: • Provides support to a department to include: prepares and reviews reports and documents; attends meetings and take minutes; oversees office management systems; screens and directs calls; manages the time and calendar of administrator(s), including travel and project timelines, choosing or recommending among competing demands on time., • Integrates best practices to enhance the efficiency and effectiveness of the delivery of services. Maintains relationships and collaborates with the various divisions of University. Develops and establishes procedures and schedules to meet operational needs of the department. Maintains required records and reports of activities; responsible for integrity of data, taking investigative action to ensure accuracy., • Interprets information, policies, and operations procedures to faculty, staff, students, parents, and visitors. Interacts with external and internal individuals. Researches, analyzes, and prepares various administrative reports., • May supervise other support staff to include; prioritizing and assigning work; ensuring staff is trained; conducting performance evaluations, and making hiring, termination, and disciplinary recommendations., • Coordinates and oversees highly confidential matters pertaining to the department., • Directs and coordinates maintenance of departmental accounts. Prepares data for operating budgets and for financial reports. Prepares analyses and allocates expenses. Coordinates expenditures and property controls; reviews and approves invoices. Initiates or authorizes orders for space, equipment, supplies and services., • Functions as a liaison to leadership, administrators, faculty, staff, students, and visitors on behalf of the department and/or University; establishes and builds positive working relationships with external agencies and organizations. Arranges for accommodations, plans, and coordinates their activities and serves as a representative during their visit., • Coordinates and develops informational materials, presentations, and communications of various departmental related publications; verifying and ensuring accuracy., • May coordinate use of conference rooms and meeting rooms for internal and external users; maintains calendars for room use and events. Coordinates and makes arrangements for special events, seminars, workshops and activities., • Other duties as assigned • Associate's degree required, • Bachelor's degree preferred, • 3 years of progressively responsible administrative support, including lead experience required, • Equivalent combination of education and experience required, • Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box); Adobe, etc. required, • Office procedures; database entry principles; customer service and public relations principles; principles of math; mailing and distribution methods; training principles; leadership principles; intermediate to advanced budget administration principles; inventory and supply maintenance principles; event planning required., • Ability to effectively communicate and interact, both verbally and in writing, with people across diverse backgrounds and cultures required., • Intermediate knowledge of hardware and software functionality preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Job Description JOB SUMMARY: Regional Transit Service, Inc. (RTS) is a Public Transit Authority in the Rochester, NY area. The Authority has approximately 1,000 employees and 400 buses. RTS serves eight counties, spanning 4,350 square miles. The Director of Maintenance is responsible for the delivery of safe, reliable, efficient, and high-quality transit services to RTS customers and the community through the oversight of vehicle maintenance of all RTS rolling stock (Buses, Vans, Non-Revenue Vehicles), associated systems and equipment, and vehicle servicing functions (fueling and washing). This role also oversees the maintenance of buildings, grounds, and facilities in coordination with RTS Engineering. This role is required to plan, organize, manage, and lead staff activities for the Maintenance Department in a manner consistent with organizational goals and objectives, administrative policies and procedures, safety rules, union contracts, and government regulations while reinforcing RTS's commitment to safety, accountability, and continuous improvement. This Director of Maintenance will develop and implement strategies to improve the organization's vehicle and facility maintenance performance through continuous process improvement methodologies, ensure quality and safety standards, and track and communicate performance. An essential aspect of the Director of Maintenance role is to contribute to the development and mentoring of a large, Authority-wide team. This role requires fostering open communication and psychological safety to build and maintain strong relationships to strengthen the culture and engagement of the diverse team. COMPENSATION:$120,000 to $135,000annually (depending on experience) BENEFITS INCLUDE: • Staying Healthy:Medical, Dental, and Vision (Dental & Vision insurance are currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan,Basic Life and Accidental Death & Dismemberment (AD&D) insurance,Group Specified Disease Insurance, and Hospital Insurance REPORTS TO: Chief Operating Officer SUPERVISES: Manager of Fleet Maintenance, Manager of Maintenance Support Operations, Manager of Maintenance Systems & Quality, Inventory and Warranty Manager, Manager of Access and Regional Maintenance - West, Manager of Regional Maintenance - East ESSENTIAL FUNCTIONS: Strategic Performance/Alignment: • Execute Maintenance operations in alignment with the RTS Way while meeting organization Key Performance Indicators (KPI), Department Performance Indicators (DPI), and other defined goals., • Lead strategic planning efforts by establishing initiatives, setting priorities, and establishing goals with a focus on continuous improvement. Ensure initiatives are clearly linked to organizational strategies and are executed through progress monitoring, corrective action, and results reporting., • Develop, implement, and maintain policies, procedures, and material control systems to reduce costs, streamline procedures, and implement solutions. Effectively communicate and set expectations of policies, procedures, and regulations, and any other information related to job duties to ensure successful strategic outcomes., • Develop and monitor department operating budget to achieve budget targets. Strive for efficiencies in headcount needs and overtime while achieving company and department strategic initiatives. Maintain a list of capital budget needs to support annual capital budget development., • Partner with Leadership Team colleagues in the development and implementation of the strategic plan., • Foster strong relationships with employees and union leadership, working in a collaborative manner within the collective bargaining environment., • Collaborate with the Transportation Department to identify efficiencies and ensure quality service delivery., • Participate in union contract negotiations and settlements of grievances., • Interview, select, train, manage, and appraise the performance of direct reports and provide the necessary task allocation and tracking coordination between activities., • Manage a widespread, diverse group of employees in a manner that promotes teamwork and commitment to employee engagement., • Provide guidance and mentorship to managers and supervisors through the development of professional development plans in support of their goals., • Ensure that Technicians and service support personnel receive appropriate support, mentorship, and guidance to perform their duties in accordance with the organizational goals., • Review and resolve issues related to the issuance of discipline and participate in the discipline process at the appropriate level., • Manage and implement supervisor staff schedule changes, overtime assignments, shift changes, etc., to ensure coverage of work in the most appropriate manner and in accordance with Union rules., • Communicate to Managers, Supervisors, Technicians, and Support Personnel policies, rules, assignments, and other information related to job duties., • Ensure constant communication among supervisors to reinforce uniform application of policies and expectations across all Maintenance personnel., • Develop a feedback loop for Technicians and Support Personnel regarding messages and decisions., • Ensure that all Union contract provisions and work rules are followed. Review and resolve grievances through participating in the process at the appropriate level., • Responsible for maintaining an awareness of RTS's Emergency Management System., • Be on call to respond quickly and effectively duringunanticipated events and emergencies and provide guidance to staff in crisis situations., • Work with emergency response agencies as needed., • Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures., • Oversee regulatory federal and state compliance, including vehicle licensing., • Maintain records created and received in compliance with regulatory agencies and the RTS Records Management Policy and Procedures., • Implement quality control measures. Develop and monitor systems for compliance with maintenance procedures and safety rules. Ensure that quality and safety are integrated into all aspects of staff responsibilities, including maintaining a safe and healthy work environment, ensuring compliance with safety, security, cleanliness, environmental, and HAZMAT regulations., • Proven ability to strategically lead and manage others while growing the culture in an operating, manufacturing, or other unionized environment. Experienced with change management, developing managers and supervisors, high degree of emotional intelligence and ability to motivate others., • Innovative, curious, engaging, detail-oriented, customer-driven, and results-oriented., • Ability to communicate effectively in English. Strong verbal and written communication and presentation skills., • Capable of efficiently handling multiple priorities at any given time., • Ability to plan and prioritize to achieve a defined objective., • Strong problem-solving and situational analysis. Understanding of lean manufacturing, Lean Six-Sigma, and continuous improvement principles, and statistical analysis., • Ability to productively work with employees across departments and at all levels within the Authority., • Proficiency in using computer systems and software applications associated with the performance of assigned work is essential. Examples: Microsoft Office Suite, Customer Relationship Management (CRM), Human Capital Management (UKG), and Trapeze Maintenance Systems (EAM)., • Proficient understanding of Collective Bargaining Agreements (RTS Teamster and RTS ATU). EDUCATION & EXPERIENCE • Bachelor's Degree preferred in a job-related field or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job., • A minimum of ten (10) years of applicable work experience in an Operations, Maintenance, or Manufacturing environment., • Experience in a union environment is preferred. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. Work Schedule: 40 hours or more per week, Monday through Friday, typically daytime hours. This employee will also have on-call responsibilities. It may be necessary for this employee to work alternate work schedules and additional hours. An employee may need to fly commercially and travel occasionally. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job Description Mission: The HUGS Foundation provides free surgery to children and adults suffering from facial congenital deformities. Our goal is to help transform lives and restore confidence so that each child can lead a productive and fulfilling life. We are seeking a visionary, strategic, and passionate Associate Director to help lead our team and further our mission. Position: The Associate Director (AD) will work closely with the Executive Director (ED) of HUGS Foundation Inc. and will play a critical role in shaping and implementing the organization’s strategy, including oversight of missions, events, operations and financial management. The AD works closely with the ED, Board of Directors, staff, volunteers and donors to ensure the organization’s long-term success and sustainability. The ideal candidate will be an experienced leader with a deep commitment to our mission and the ability to inspire donors and volunteers. Leadership and Strategy: • Provide effective leadership for development and execution of the organization’s strategic goals and objectives., • Be actively involved in all of HUGS programs, representing the organization’s vision, values, and goals to stakeholders within Rochester and our partners around the globe., • Provide direction and leadership to staff, ensuring alignment with the organization's goals and values., • Participate in fundraising efforts to ensure the organization’s financial health and sustainability, including identifying funding opportunities and cultivating relationships with individual donors, foundations, and corporate partners., • Develop and execute comprehensive fundraising strategies, including grants, events, and individual giving., • Results oriented professional with experience with engaging sponsors and event donors., • Work with the Executive Director to align financial management with short- and long-term fundraising planning and projections., • Lead direct mail fundraising efforts Operations and Financial Management: • Oversee the day-to-day operations of the organization, ensuring efficient use of resources and compliance within HUGS by-laws, IRS and 501©3 legal and regulatory requirements., • Develop and manage the annual budget in collaboration with the Board of Directors and staff, ensuring financial goals are met., • Implement and monitor financial controls to maintain fiscal responsibility and accountability., • Provide financial analysis, budget oversight, projections and revenue/expense analysis. Program Management: • Oversee planning and logistics for 6 + missions per year, • Bachelor’s degree required. Master’s degree in Nonprofit Management of related field preferred, • Proven experience in a nonprofit leadership role with fundraising and donor relations experience, • Familiarity with the Rochester philanthropic community and local funders, • Strong writing and communication skills, with the ability to tell compelling stories that inspire support, • Strong organizational skills and attention to detail. Able to manage multiple deadlines., • Proficiency with Microsoft Office Suite and QuickBooks, • Must have a valid driver’s license and own personal vehicle required for local transportation, • Desire and willingness to travel internationally with mission team How to apply: Please send your cover letter and resume to . Learn more about the HUGS Foundation and our mission here: . Applications will not be accepted without a cover letter. It is the policy of HUGS Foundation Inc, to provide equal employment opportunities without regard to race, color, religion, sex, nation origin, age, disability, marital status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Job Description Title: Associate Director of Development, Genesee Region Location: Pittsford, NY Classification: Full-Time, Exempt Reports to: Senior Director of Development Compensation: $62,500-66,500 In Person/Remote Status: In-Person required 4 days a week minimum The Special Olympics New York mission is to provide year-round sports training and athletic competition in a variety of Olympic-style sports for children and adults with intellectual disabilities, providing them with ongoing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in sharing of gifts, skills, and friendship with their families, other Special Olympics athletes, and the community. Competitive athletes share certain qualities: drive; perseverance; confidence. For athletes with intellectual disabilities, Special Olympics New York provides a training ground where those qualities are given room to grow. Special Olympics New York athletes compete on a level playing field and challenge themselves in fair and even competition. They develop character, make friends, and find unknown wells of determination within themselves The transformative power of sports to instill confidence, improve health, and inspire a sense of competition is at the core of Special Olympics. Special Olympics New York is the largest state chapter in the country, serving more than 42,000 athletes across New York with year-round sports training, athletic competition, and health screenings. The organization also partners with about 250 schools statewide to offer Unified Sports, where students with and without disabilities compete as teammates. All Special Olympics New York programs are offered at no cost to athletes, their families or caregivers. The organization has earned the Platinum Seal of Transparency from GuideStar.com and a four-star rating from Charity Navigator, making it one of the most trusted charities in the business nationally. Special Olympics New York is seeking strategic, mission-focused candidates for the Associate Director of Development position. Successful candidates are relationship builders who are skilled at developing strategies for effective donor identification, cultivation, solicitation, stewardship, and event management. The ideal candidate will meaningfully support fundraising’s full lifecycle with the skills, sensitivity, personality, and experience to contribute to Special Olympics New York's culture of inclusion and collaboration. This is an exciting opportunity to be a part of the lifeline that Special Olympics provides for athletes and their families, and to help light the fire within New York’s striving, thriving athletes. The Special Olympics mission remains as vital today as it did when the movement was founded in 1968 by Eunice Kennedy Shriver. Special Olympics New York was incorporated in 1970 and today, Special Olympics New York is the largest program in the United States and one of the largest in the world. Job Summary: Reporting to the Senior Director, the Associate Director is accountable for building relationships with fundraising volunteers while implementing innovative peer to peer products, such as Polar Plunges to exceed revenue goals. Creates public awareness of Special Olympics in conjunction with other staff and volunteers in the respective region. Seeks to enhance the mission and vision established by the Board of Directors of Special Olympics New York. Mission Integration: • Partner with corporations, community organizations, schools and families to effectively communicate Special Olympics New York’s mission, programs, resources and priorities, • Responsible for organizing mission centered, local donor cultivation events and prospecting high-impact donors for stewardship campaigns., • Inclusion, Unified Sports and the Unified Champion School programming are present and prioritized in the foundation of our core elemental movement, found embedded in our seasonal and annual calendar, and activity. All staff members hold responsibilities collaterally and fundamentally for inclusive mission and the Unified programming. Page Break Fundraising & Relationship Building • Drive high impact peer to peer fundraising to achieve overall revenue goals, • Provide input into the development of a strategic plan for the peer to peer fundraising products, including revenue, budget, goals and timelines, • Execute innovative strategic plan developed annually and revisited periodically to ensure the team exceeds all revenue goals.Volunteer Management, • Responsible for the recruitment and cultivation of high-level volunteer committees., • Responsible for recruiting fundraising volunteers who participate in peer-to-peer fundraising products resulting in revenue growth and achievement of goals., • Identify and network with constituents and key donors to engage their support of Special Olympics New York fundraising products., • Develop recruitment plans and actively secure new partners through independent research, prospecting and volunteer relationship building., • Inclusion, Unified Sports and the Unified Champion School programming are present and prioritized in the foundation of our core elemental movement, found embedded in our seasonal and annual calendar, and activity. All staff members hold responsibilities collaterally and fundamentally for inclusive mission and the Unified programming.Qualifications:, • A self-starter with outstanding communication skills., • Ability to successfully engage with a diverse staff and range of donors, volunteers and community members., • Collaboration skills required to partner with leadership staff, volunteers, families and colleagues involved in the achievement of revenue goals., • Commitment to equity and inclusion with an inherent drive to work and collaborate with diverse populations, • Ability to work with flexibility in a dynamic team environment and embrace organizational change., • Proven track record of closing gifts and meeting goals, • Knowledge of the mission and function of Special Olympics New York, including sports training and athletic competition programs are required., • Commitment to learn and utilize new technologies to improve efficiency and implement strategy. PHYSICAL DEMANDS: Office setting requiring minimal physical effort including standing, bending, walking, sitting for long periods and light lifting (5-30 pounds) for short distances as well as occasional travel. FLEXIBLE HOURS: Occasional travel and weekend/evening duties are required. Special Olympics New York is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, neurodiversity, age, parental status, socioeconomic background, military service, or any other characteristic or status protected by applicable law.

Job Description Job Description Industry: Aerospace / Aviation / Defense Job Category: Legal - Other Legal Job Details Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off Job Description: The Global Trade Compliance Senior Manager will be responsible for all Trade Compliance matters and manage all Trade Compliance teams within the Tactical Communications Sector of the Communication Systems (CS) segment. This role will oversee the development, implementation, and enforcement of trade compliance policies, processes, and procedures. Supervise and coordinate the activities of the trade compliance team to accomplish all assigned responsibilities. Coordinate with the Licensing, Operations & Training, and Customs & Traffic Directorates to ensure the development and execution of compliant business solutions. This includes but not limited to advising on the interpretation of USG trade laws/regulations for export approvals, training content, and requirements for the appropriate action and required documentation for the physical export and/or import of all commodities. This position must coordinate closely with other stakeholders in the pursuit of international sales opportunities. This position reports directly to the Global Trade Compliance Segment Director of Communication Systems. Leading a team of 15, this role is on-site located in Rochester, NY. Essential Functions: • Supervise sector trade compliance team, • Communicate trade requirements and status updates to division leadership and sector president, • Implements corporate trade compliance policies and procedures, • Develop effective trade compliance requirements across the Sector, act as Empowered Official on behalf of the Sector, anticipate/proactively assess compliance posture, • Prepares, reviews, and manages export authorizations and records, • Support and maintain a collaborative, transparent and positive culture within the TCOM sector., • Work directly with leadership from Business Development, Program Management, Operations, Finance, Order Management, Product Line Management, Engineering and other key functions to ensure Trade Compliance strategy is built into critical business pursuits and to support business needs. Continuously improve the team’s procedures to ensure critical revenue licenses are completed in satisfaction of the Segment’s and Sector’s financial objectives., • Ensure the timely, accurate and successful completion of all investigations and compliant reporting of all violations of USG trade laws/regulations., • Support Compliance Assistance Visits and compliance audits to assess compliance posture, • 20% travel domestically, • Ability to obtain US Secret Security Clearance Qualifications: • Bachelor's Degree with 12 years prior experience, Graduate Degree with 10 years prior experience. In lieu of a degree, minimum of 16 years of prior related experience., • Minimum 3 years of experience leading a high performing team., • Minimum 5 years of experience with International Traffic in Arms Regulation (ITAR) and the Export Administration Regulations (EAR), • Minimum 5 experience with U.S. trade sanctions program to include Office of Foreign Assets Control (OFAC) Preferred Additional Skills: • Ability to interpret USG laws/regulations and assess risk management aspects, • Experience with OCR EASE, • Must possess excellent communications skills, • Previous assignment in military operational and/or policy positions, • Technical background, • Background in the Foreign Military Sales program, • Team player, proactive, self-motivated, highly organized, ability to handle shifting priorities, • Strong people leadership skills; Encourages team contributions and team members to support each other., • Communicate effectively and professionally (both orally and in writing) at all levels of the organization, • Make decisions using sound judgement while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations, • Analyze, evaluate, develop and implement processes and procedures assignments within budget and adhere to time requirements and schedule, • Exercise discretion and independent judgement in the performance of duties and tasks assigned. In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $103,000 - $191,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Our company also offers a variety of benefits, including health and disability Skills and Certifications [note: bold skills and certification are required] ITAR ITAR licensing OCR EASE Security Clearance Required: No Visa Candidate Considered: No Compensation Base Salary - USD $105,000 to $190,000 * Never repost * Full-time Benefits - Full Relocation Assistance Available - Yes Commission Compensation - No Bonus Eligible - No Overtime Eligible - No Interview Travel Reimbursed - No Candidate Details 10+ to 15 years experience Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Screening Questions Do you have experience with ITAR? Ideal Candidate The ideal candidate will have Trade Compliance experience with licensing, ITAR, OCR EASE, and management experience within the Aerospace and Defense industry. Why we're a great company • 9/80 schedule - every other Friday off, • 9 Employee Resource Groups, • Health benefits start on day 1, • Tuition reimbursement

Job Description General Job Summary: Reporting to the Property Manager, the Maintenance Specialist will support the maintenance, repairs, upkeep and appearance of the camp buildings, grounds, vehicles, and equipment and will support housekeeping as needed and for day-off coverage for housekeeping staff at Camp Seneca Lake, located in Penn Yan, NY. Support and demonstrate the mission, purpose, image, and core values of the Jewish Community Center of Greater Rochester and Camp Seneca Lake. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. • Maintenance, • Support the maintenance, upkeep of buildings, grounds, equipment, vehicles, and roads by performing the “hands-on” work needed through-out the year., • Perform preventative and corrective maintenance functions for the camp., • Commitment to availability and responsiveness for on-call maintenance needs., • Maintain property to meet the requirements for New York State Health Department and American Camping Association., • Ensure all facilities and the grounds are safe for campers and staff. Maintain a high quality of cleanliness in all facilities., • Logistics, • Support the Assistant Director in opening/closing day luggage moving and logistics, including pick up and drop off luggage in Rochester, • Support maintenance team in moving campers' luggage within camp during drop off to appropriate villages, • Other, • Attend required meetings or training., • Represent a positive image of the CSL when interacting with campers, camp families and the CSL/JCC staff, • Demonstrated ability to effectively communicate with a diverse group of staff and campers, • Creativity and ingenuity to effectively achieve a wide variety of maintenance needs in an outdoor summer camp setting, at times with a limited budget, • 2+ years related experience or training Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to: • Physical mobility and endurance to perform tasks while standing/walking for extended periods of time, • Stand, walk, sit, reach with hands and arms, grasping and twisting, climb or balance., • Stoop, kneel, crouch or crawl, • Lift and/or move over 75 pounds on a repetitive basis, • Use of computer keyboard, • May handle chemicals as part of the daily operational duties Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform within the described work disabilities to perform within the described work environment. While performing the duties of this job the employee is regularly exposed to: • Indoor and outdoor environments, • Remote locations and uneven terrain on camp property, • Exposure to noise, dust, dirt, • Exposure to critters (rodents, deer, etc), • Natural weather elements, • Risk of electrical shock, fumes, toxic or caustic chemicals Seasonal position from May to September at Camp Seneca Lake

Job DescriptionCompany Description BCC Software is the leading postal and presort software solutions provider. With over 45 years of industry experience, we are dedicated to ensuring that all of our software products and marketing solutions are always ahead of the curve and compliant with the latest USPS® regulations. Job Description The Senior Director of IT is responsible for the organization’s technology environment, encompassing hybrid infrastructure, on-prem enterprise applications, and security. This role focuses on scalable and efficient IT operations that enable engineering velocity while ensuring strong security, compliance and high-quality employee experience. The Senior Director must operate as a hands-on leader, balancing strategic planning with day-to-day execution, maintaining strong partnerships with Software Engineering, DevOps and Enterprise Services. The environment is established and revenue-generating, requiring steady leadership, technical depth, and decisive, informed decision-making. Responsibilities • Own and oversee operation of multiple on-prem datacenters, manage cloud (Azure and AWS) infrastructure for corporate workloads ensuring performance, reliability, and scalability., • Lead administration, optimization, and ongoing development of core internal systems, including Microsoft Dynamics CRM., • Design for simplicity and scale minimizing operational overhead and friction through automation and managed services, • Manage availability, performance, backup and disaster recovery for IT systems. including hardware, virtualized environments, networking, identity and security systems., • Strengthen and maintain the company’s security posture across infrastructure, endpoints, identity, and data., • Manage IT department, Enterprise Services team, and a small compliance function, setting priorities and driving accountability, • Oversee vendor relationships, including managed service providers, holding partners to clear standards and measurable outcomes., • Develop and manage IT budget, balancing operational stability with forward-looking investments; create predictable and optimized IT cost model that scales with headcount, customers and new solutions, • Create new, update existing and enforce policies around governance, access control, data protection, and regulatory compliance., • Partner with executive leadership to align technology choices, operational efficiency and security posture with company growth objectives., • Work closely with Engineering and DevOps on shared services (identity, networking, security, compliance), clearly separating corporate IT ownership from product engineering platforms and pipelines.Qualifications Skills • Deep expertise in cloud and on-prem data center architecture, networking, identity, and security., • Strong command of Microsoft platforms, including Dynamics CRM and the broader Microsoft 365 ecosystem., • Experience managing corporate endpoints, their security and governance., • Solid understanding of cybersecurity principles, risk management, and compliance frameworks., • Ability to diagnose complex technical issues and guide teams toward practical resolutions., • Clear communicator who can translate technical tradeoffs for non-technical stakeholders., • Comfortable leading both internal teams and external vendors., • 15+ years of progressive IT experience in a software and services centric organization with customer facing SLAs and compliance requirements., • Proven experience managing hybrid environments that include both on-prem and cloud infrastructure., • Direct experience with Azure-based deployments in a production setting., • Prior responsibility for enterprise applications such as Microsoft Dynamics CRM., • Experience managing and developing technical teams., • Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent practical experience)., • Proven record of creating a positive employee IT experience across both engineering and non-engineering areas of the business., • Ability to work or travel to Rochester, NY regularly. Additional Information Work Location Rochester, NY with periodic in-person collaboration at a shared coworking space. Physical Demands The physical demands described here represent those necessary for an employee to successfully perform the essential functions of this position. This role is primary office-based and involves extended periods of sitting, as well as frequent hand use for typing and writing. The position also requires the ability to communicate effectively both orally and in writing. Occasional standing, walking, or bending may be necessary. Some travel will be necessary for customer visits, industry or company events, and meetings. The employee must be able to lift up to 10 pounds regularly and up to 25 pounds occasionally, which may include office supplies or small office equipment. Adequate visual acuity is essential for tasks involving reading, writing, and computer work. Position Type and Expected Hours of Work This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand. AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.

Job DescriptionDescription: Mission Alignment: Candidates must have a Christian faith commitment consistent with the mission and ethos statement of Roberts Wesleyan University. Summary/Job Objective: The Administrative Director, a key leader within the School of Nursing, provides comprehensive professional and administrative support to the School of Nursing (SON) to develop and implement plans consistent with the goals of Traditional and the Graduate & Professional Studies (GPS) Programs. Work collaboratively with the Dean and Directors to coordinate and supervise daily operations, ensuring compliance with nursing accreditation, regulations and internal policies. This administrative professional performs critical administrative leadership and management of activities related to students, administrative professionals, and faculty across programs in the School of Nursing. JOB RESPONSIBILITIES Management for the School of Nursing: • Supervise and evaluate administrative professionals of the SON fostering a healthy work environment., • Oversee recruitment, hiring, onboarding, training, performance management, and employee relations for administrative personnel., • Ensure compliance policies and procedures of Roberts and external partnerships., • Assist the Dean and Directors in developing and implementing plans and goals for academic and clinical immersion experiences of the SON., • Ensure consistency and compliance among external accreditation bodies, regulatory agencies, and internal policies;, • In collaboration with Directors, oversee the coordination of scheduling for on-campus labs/simulations and off-campus clinical immersion experiences:, • Interface with individuals from area health care systems hospitals for clinical immersion experiences, • Participate in Rochester Area of Schools of Nursing (RASON) consortium with Directors to continually stay informed of requirements and network for clinical experiences;, • Oversee the assignment of students to off-campus clinical immersion experiences, • Oversee the coordination of schedules for on-campus skills labs and simulations, • Develop and supervise the administrative process for the required records to ensure compliance and consistency with accreditation agencies, regulatory bodies, and internal policies:, • The initiation and maintenance of contracts/memorandums of understanding with external partners;, • Students and faculty compliance for clinical immersion experiences:, • Oversee the coordination, orientation, and evaluation of students, faculty, and preceptors., • Oversee the administrative professionals enacting the process of contracts for payment of faculty across nursing programs., • Oversee the daily operations of the School, including facilities management, space allocation, equipment maintenance, and procurement of supplies., • Collaborate with IT to ensure effective utilization of technology resources within the School;, • Oversee the implementation and maintenance of administrative systems and software., • Supports budget managers of the SON to develop, implement, and analyze multiple budgets to ensure responsible stewardship. This includes:, • Budget preparation, monitoring, analysis, and reporting;, • Identification and implementation cost-saving measures while maintaining quality., • Supervises:, • monthly reports for department institutional credit card account(s);, • SON faculty growth and development funds;, • honoraria distribution;, • Ensure compliance with all relevant university/institutional policies, as well as state and federal regulations related to nursing education;, • Support the School's accreditation processes;, • Consistent with institutional strategic plan, contribute to the development and implementation of the School's strategic plan;, • Serve as a liaison between the School of Nursing and intra-/inter-institutional departments;, • In collaboration with Dean and Assistant Administration Director, oversee and lead assignments for special projects/events (e.g. dedication ceremonies, conferences, accreditation projects, advisory board meetings, community and campus events, guest lectures, etc.) administrative professionals., • Lead Staff Meetings and report at School of Nursing meetings;, • Participate in meeting of the Leadership Team in the SON;, • Ensure communication to relevant stakeholders (students, faculty and external constituents);, • Utilize software required by clinical partners for managing external clinical placements for nursing students. The approved salary for this position is: $62,353.20 Requirements: • Bachelor's degree required; Master's degree preferred in Business Administration, Healthcare Administration, or a related field., • Minimum of 3-5 years of progressive administrative experience in higher education, preferably in a school of nursing or other health-related setting., • Demonstrated experience in financial management, human resources management, and operations management., • Proven experience serving people, • Strong leadership, communication, problem-solving and interpersonal skills., • Strong attention to detail., • Ability to work effectively in a complex and fast-paced environment., • Knowledge of accreditation processes and regulatory requirements related to nursing education., • Experience with technology management and administrative systems., • Experience working with faculty and staff in a shared governance environment., • Experience with grant management., • Familiarity with nursing education and healthcare trends.

Job DescriptionPosition Title: Director of Quality Assurance Reports to: Chief Operations Officer (COO) Location: Rochester, NY, Woodstock, IL, or Greenville, OH, preferred; Remote locations in proximity to major airports will be considered. About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the design, engineering, and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered solutions for mission-critical applications. Our products serve aerospace, defense, medical, energy, and industrial markets worldwide. With a commitment to innovation, technical excellence, and customer satisfaction, Arnold delivers solutions that enable the world’s most demanding applications. Position Summary The Director of Quality Assurance is responsible for establishing, leading, and continuously improving the company’s quality standards, customer experience processes, and operational procedures. Reporting directly to the Chief Operations Officer, this role ensures that all customer-facing communications, service interactions, and operational processes meet the highest standards of quality, consistency, and professionalism. Additionally, the Director will work closely with leadership across eleven global facilities for process standardization, scrap reduction, compliance programs, and continuous improvement. This leader will develop and implement company-wide quality frameworks, standardize processes and procedures across departments, and serve as the primary steward of the customer experience. The Director of Quality Assurance will partner with leadership and cross-functional teams to drive operational excellence, improve customer satisfaction, and create scalable systems that support company growth. Key Responsibilities Quality Management System Leadership • Develop and lead the company-wide Quality Assurance strategy aligned with organizational goals, • Own and maintain the enterprise QMS in compliance with AS9100 Rev D, ISO 9001:2015, NADCAP, MIL-SPEC/MIL-STD, and applicable FAR/DFARS requirements, • Direct internal audit programs, management reviews, and corrective/preventive action systems to ensure systemic quality across all sites, • Serve as the primary quality interface for Sales team, with customer quality representatives, and third-party registrars, • Establish KPIs related to quality assurance, customer experience, and operational performance, • Analyze customer service metrics, quality audits, and process outcomes, • Deliver regular reports and insights to the COO and executive leadership, • Process Improvement & Procedure Standardization, • Work closely with site management teams to identify, prioritize, and address process scrap to drive down operating costs, • Champion a data-driven culture by deploying top-5 quality pareto by site, FMEA tools, and advanced product quality planning (APQP) frameworks, • Continuously monitor customer-facing processes & procedures for opportunities to improve the customer experience, • Create and maintain company-wide Standard Operating Procedures (SOPs), • Identify operational gaps and inefficiencies and implement scalable solutions, • Ensure all teams follow documented processes and quality standards, • Develop and lead the enterprise CI roadmap leveraging Lean, Six Sigma (DMAIC), Kaizen, 5S, and Value Stream Mapping methodologies to reduce waste, improve throughput, and lower operational costs, • Develop a Supplier Quality Assurance (SQA) program in partnership with Procurement, including supplier qualification, surveillance, and performance management, • Develop supplier scorecards and corrective action processes; lead source inspections and supplier development activities at critical vendors, • Establish guidelines and standards for customer communication related to quality across all channels (email, phone, chat, messaging, etc.), • Oversee all customer-facing interactions and communications to ensure consistency, professionalism, and alignment with company standards, • Monitor customer feedback, satisfaction metrics, and service outcomes to identify improvement opportunities, • Standardize format & content for external communications related to customer complaints, RMAs, and corrective actions, • Partner with customer support, sales, and operations teams to optimize the customer communications on quality topics, • Partner with Program Management and Sales to establish and execute program-specific Quality Assurance Plans as required and in anticipation of customer expectations, • Lead root cause analysis (RCA) and 8D corrective action reporting for customer escapes, field failures, and non-conformances, • Build, mentor, and lead a high-performing Quality organization across inspection, quality engineering, supplier quality, and CI functions., • Establish training programs for quality tools, regulatory requirements, and continuous improvement methodologies at all levels., • Develop succession plans and career paths to attract and retain top quality talent in a competitive aerospace and defense market., • Bachelor's degree in Engineering, Manufacturing, Quality Science, or a related technical discipline (required)., • Minimum 12 years of progressive quality assurance experience, with at least 5 years in a senior leadership role, • Demonstrated expertise with AS9100 Rev D and/or NADCAP program management; experience leading third-party registrar audits., • Proven track record designing and deploying Lean Six Sigma programs; Green Belt certification required (Black Belt or Master Black Belt strongly preferred)., • Experience managing supplier quality programs including conducting source surveillance and corrective action management., • Proficiency in APQP, FMEA (D/P), Control Plans, SPC, MSA, and 8D/RCA methodologies., • Strategic leadership and operational excellence, • Process design and standardization, • Customer experience management, • Quality assurance methodologies and frameworks, • Data analysis and performance metrics, • Strong communication and cross-functional leadership, • Change management and organizational alignment, • Be part of a market leader in advanced magnetic and materials technology., • Shape the global Procurement function and direction for a rapidly growing, technology-driven, innovative company., • Collaborate with a world-class team dedicated to engineering excellence and customer success. Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #CORP #RAM # ALN #ROC

Job DescriptionSalary: $50,000 - $65,000/year About Brothers International Food, LLC: Brothers International brings the world's best fruit to its customers. Our Ingredients divisions supply every major food and beverage manufacturer in North America with the fruits from the best growing regions of the world. Our CPG division sells market-leading branded and private label freeze-dried fruits to retailers nationwide. We are seeking a full-timeAssociate Marketing Managerto join our talented team in our Rochester, NY headquarters! Position Summary: As the Associate Marketing Manager for Brothers International, you will use a data-driven approach to drive growth for our Ingredients business working in partnership with the Marketing Director. This role combines critical thinking with hands-on execution and involves leadership and collaboration within the Marketing department and across Sales, R&D and Operations cross-functional teams. This role may also provide support to key CPG initiatives as needed. Essential Functions: Brand Management • Assist in the development of long-term brand strategies including BIFH Ingredients Divisions branding and the migration of Dennick and Hosh sub brands, • Support positioning and marketing executions that differentiate the brand, • Understand key channels and customers, • Develop and execute marketing strategies that increase brand awareness and lead generation, • Brand steward assist in development of brand standards, ensure brand consistency and alignment with company messaging, • Manage BIFH website refresh, ongoing enhancements and Google Analytics reporting, • Copywriting, • Plan and execute print and digital advertising campaigns including paid search managing timelines, budgets and performance tracking, • Develop and implement a LinkedIn content strategy including content creation and implementation that increases brand reach and engagement, • Lead development of a new Ingredients creative brand platform, • Lead annual planning and execution of Ingredients shows and business meetings, • Develop branded materials as needed, • Organize and coordinate requirements pre-show and on-site, • Develop strategies for sampling ingredients at Tradeshows Customer-Centric Marketing • Partner with sales teams to deliver impactful presentations, • Develop sales enablement tools (brochures, sell sheets etc), • Establish KPIs for success, analyze performance and make ongoing recommendations for optimization, • Benchmark against key competitors, • Assess and make recommendations for annual marketing plan budget based on ROI Minimum Qualifications: • Bachelors degree in marketing, communications, or related field., • Minimum of 3 years experience in Marketing Management with responsibility in general marketing, communication or graphic design., • People management experience a plus., • Experience in developing and implementing marketing plans that drive measurable results. Knowledge, Skills & Abilities: • Working understanding of food ingredients and CPG product marketing., • In-touch with food ingredient trends, b2b insights, consumer preferences and market dynamics., • Ability to create and implement comprehensive marketing strategies to align with business objectives., • Knowledge of product lifecycle, positioning and pricing strategies to optimize sales., • Ability to analyze data, market research and metrics to measure marketing performance and support data-driven decisions., • Ability to think creatively and generate innovative marketing ideas., • Desire to collaborate cross-functionally to support business goals., • Excellent communication and interpersonal skills., • Ability to manage multiple projects with conflicting priorities. Compensation: In the spirit of pay transparency, the starting pay for this role is between $50k - $65k per year. The range listed above represents a good-faith anticipated range for this position. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Description Business & Operations Manager Rochester, New York Insero Talent Solutions is partnering with a well-established and community-focused organization on the recruitment of a Business & Operations Manager. The Business & Operations Manager is responsible for the day-to-day operations of the club, ensuring programs, facilities, and administrative functions run efficiently, aligning with the organization's mission and operational priorities. This individual will partner closely with the Board of Directors to execute on key initiatives while overseeing staff, finances, and overall operations. Responsibilities: • Oversee all day-to-day operations, including registration, scheduling, communications, and program coordination, • Implement Board-approved policies and ensure consistent execution across all areas of the organization, • Support development and management of the annual budget; monitor financial performance, oversee billing/collections, and track expenses, • Manage facilities, including scheduling, rentals, maintenance, and vendor coordination, ensuring safe and effective operations, • Partner with program leadership (Technical Director, Recreational Director) to support execution of all programming, leagues, tournaments, and events, • Supervise staff, contractors, and volunteers; support hiring, onboarding, and ongoing performance management, • Maintain a regular on-site presence to support programs, events, and day-to-day operations, • Oversee communications, including website updates, member communications, and social media, • Serve as a primary point of contact for members, families, and community partners; address feedback and escalate issues as needed, • Identify and support revenue-generating opportunities, including sponsorships, partnerships, fundraising, and facility rentals, • Ensure compliance with applicable regulations, policies, and governing bodies, • Bachelor's degree in business, sports management, operations, or a related field, preferred, • 5+ years of experience in operations, business management, or organizational leadership (nonprofit, athletics, or community-based organizations a plus), • Demonstrated ability to manage multiple priorities in a fast-paced, hands-on environment, • Experience overseeing budgets, financial tracking, and operational processes, • Strong leadership and team management skills, with experience supervising staff, contractors, or volunteers, • Excellent organizational, communication, and problem-solving abilities, • Comfortable working both strategically and tactically, with a willingness to “roll up your sleeves”, • Experience with facilities management, event coordination, or program operations preferred, • Proficiency with standard business tools (e.g., Microsoft Office/Google Workspace); experience with registration or CRM systems a plus, • Ability to work flexible hours, including evenings and weekends, as needed for events and programming, • Passion for community-based organizations, youth development, or athletics preferred

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Controller Department: Finance Department Reports to: Director of Finance Hours: 8:30-5pm, Monday-Friday Supervises: Accounts Payable Coordinator, Accounts Receivable Coordinator & Financial Operations Specialist Status: Salary, Exempt, Full-Time Job Level: Level 8-Departmental Leadership Updated: April 2026 SUMMARY The Controller is a hands-on senior finance manager responsible for the accuracy, integrity, and compliance of Foodlink’s accounting and financial reporting functions. Reporting to the Director of Finance, the Controller oversees core accounting operations including accounts payable, accounts receivable, general ledger, organization’s operating budget, financial audit and grant accounting across all entities under the Foodlink umbrella. This role plays a critical leadership function in maintaining strong internal controls, ensuring compliance with nonprofit and grantor requirements, and supporting short- and long-term financial planning. The Controller works closely with the Director of Finance and CFO, supervises key financial operations staff, and actively leads efforts to modernize, streamline, and automate accounting processes in support of Foodlink’s mission. KEY RESPONSIBILITIES Financial Systems & Controls • Oversees the daily financial operations of Foodlink entities; monitoring cashflow, revenue and expenditures., • Complete daily cash reconciliation and related transactions; reconcile the daily sales data for the organization’s retail programs., • Manage electronic banking transactions (ie. ACH/wire transfers) both incoming and outgoing., • Maintain fixed assets and depreciation schedules and ensure accurate depreciation and capitalization practices., • Oversee and direct general ledger operations in accordance with generally accepted accounting principles, including review and posting of journal entries, reconciliation of sub-ledgers, and resolution of discrepancies ensuring accurate posting, reporting and reconciliation., • Provide oversight, guidance, and review of accounting staff activities across accounts payable, accounts receivable, and general ledger functions to ensure accuracy and compliance., • Manage month-end and year-end close processes and ensure the timely preparation of accurate monthly and annual financial statements across all entities under the Foodlink umbrella in accordance with GAAP and nonprofit accounting standards., • Prepare monthly account reconciliations and financial statements for internal leadership and the Finance Committee of the Board of Directors of Foodlink, Inc and prepare account reconciliations and financial statements quarterly (or as requested) for all other entities under the Foodlink umbrella., • Keep abreast of laws and regulations that apply to a non-profit organization to maintain up-to-date compliance., • Establish, document, maintain, and enforce accounting policies, operating procedures, and internal controls in collaboration with the Director of Finance and CFO., • Ensure Foodlink remains in full compliance with financial reporting requirements, nonprofit regulations, and applicable laws., • Lead New Market Tax Credit (NMTC) compliance reporting, including coordinating, reviewing, and submitting all required reports in accordance with program and lender requirements., • Coordinate and lead the annual audit process, including preparation of schedules and workpapers, direct interaction with external auditors, explanation of accounting transactions and resolution of audit recommendations and continuous improvement of financial processes., • Support the Director of Finance and CFO in Audit Committee activities, including coordinating audit-related materials, assisting with meeting preparation, and presenting audit findings, internal control updates, and compliance matters., • Maintain an in-depth knowledge of Foodlink’s accounting, grant tracking and inventory systems., • Support short- and long-term budgetary planning and cost management in partnership with the CFO and Director of Finance., • Support strategic planning; provide financial analysis, projections, and recommendations related to cost identification, allocation, and revenue/expense trends., • Research and interpret financial transactions and events for management who must make economic or business decisions, both long-term and short-term; train staff on Foodlink accounting system to support program-level budgeting and cost monitoring., • Support cash flow forecasting and monitoring to ensure organizational liquidity and financial stability., • Analyze variances and trends, identifying risks and opportunities for leadership., • In collaboration with Director of Finance manage banking relationships and accounts., • Exercise discretion in the performance of assigned duties by being knowledgeable of Foodlink policies and procedures regarding confidential materials and information and complying with such policies when handling confidential items or providing information to employees or the public., • Lead and develop accounting staff, fostering accountability, accuracy, and professional growth., • Partner cross-functionally with program, development, operations, and IT teams to improve financial systems and data quality., • Support system enhancements and automation initiatives (e.g., AP, reporting, grant tracking)., • Agile. The ideal candidate will be able to adapt to evolving needs and priorities. Ability to juggle and prioritize a varying demand of this role., • Collaborative. Hands-on leadership with ability to work well with a variety of stakeholders including management, direct staff, peers, and other internal departments, and external partners., • Solutions-oriented. Ability to contribute to problem solving and to pivot between strategies and manage competing priorities., • Mission-driven. Reflects on the mission often, using it as the north-star for decision making. Proactively seeks information as it pertains to hunger relief and/or how Foodlink operates., • Bachelor’s degree in Accounting or Finance required., • Master’s degree or CPA strongly preferred., • Minimum 10 years of progressive financial experience with a Bachelor’s degree, preferably in a nonprofit or grant-funded environment., • Minimum 5 years of progressive financial experience with a Master’s degree or CPA, preferably in a nonprofit or grant-funded environment., • 3+ years supervisory experience, • Demonstrated experience with Generally Accepted Accounting Principles (GAAP), nonprofit accounting, grant compliance and audit processes., • Knowledge of fiscal and business management with demonstrated competence in planning and budgeting, data collection and reporting., • Must be comfortable compiling complex information from a variety of different formats and information sources, as well as keeping this information organized and concise, • Advanced proficiency with Microsoft Office, particularly Excel., • Strong analytical and problem-solving skills with a high level of attention to detail., • Ability to manage multiple priorities, meet deadlines and work effectively under pressure., • Strong work ethic and commitment to accuracy, accountability and continuous improvement., • Friendly, customer-oriented personality; clear written and verbal communication skills, with the ability to explain financial concepts to non-financial staff., • Ability to operate electronics, photocopier or other standard office machines, perform routine alphanumeric filing tasks, and perform basic record keeping and tabulation tasks. This is a full time, year-round position with a pay range of $81,044 - $96,802 BOE. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Certain positions, depending on their responsibilities and at the approval of Human Resources, are eligible for a personal cell phone usage stipend. This position is eligible for a Class I personal cell phone usage stipend, paid biweekly at a rate of $24. The value of the stipend is based on Foodlink budget and is subject to change at any time. This is not a reimbursement program. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Job DescriptionDescription: Position Summary The Vice President of Real Estate Development and Asset Management is a senior-level leader responsible for overseeing RAUNY's real estate projects, facilities management, and procurement strategies. This role involves collaborating with organizational leadership to ensure that all real estate, facility, and procurement initiatives align with RAUNY’s business goals. The incumbent will manage the organization’s real estate portfolio, lead strategic planning for facility development, and oversee procurement processes to ensure quality, cost-effectiveness, and compliance. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Key Responsibilities Real Estate Development and Asset Management • Develops and executes on a real estate development, capital improvements (major and minor requests), and facility management strategy in partnership with the Board of Directors, Real Estate Committee, Chief Executive Officer and Chief Program Officer to ensure East House has high quality facilities that meet community needs., • Coordinates and follow through on development details with the construction, property management, legal and accounting departments, to ensure compliance with all funding agencies, due diligence and loan and equity closings., • Evaluates potential sites, conducts due diligence, and secures financing and approvals for affordable housing and other development projects., • Facilitates partnerships among developers, community-based organizations, capital partners, and governmental partners., • Drafts and submits budgets based on work scope and resource needs and effectively managing construction projects to ensure the timely and within-budget completion of new facilities., • Leads project management efforts, including assembling and coordinating development teams (architects, engineers, contractors), securing funding, and overseeing construction to ensure projects are completed on time and within budget., • Manages project construction as RAUNY’s representative at construction meetings, and resolves issues related to schedule, local permits, third party professional’s responsibilities and change order requests., • Manages the progression of all development projects including gaining board approval and the timely preparation of board materials., • Negotiates the purchase of land and/or existing apartment buildings and secure necessary permits, licenses, and funding for real estate projects., • Oversees facilities and property teams, partnering with the Director of Facilities and Property to create and monitor budgets, manage maintenance requests, and ensure project timelines and financial goals are met., • Prepares for and make public presentations as necessary for local approvals and community support, including the PADIVAN site selection process., • Provides oversight and administration for housing management for Recovery Associates of Upstate New York, East House Corporation and East House Properties, including planning, real estate development, financial analysis, subcontractor supervision and coordination with vendors for all construction and capital projects., • Serves as the primary staff liaison for the Board of Directors Real Estate Committee, managing development projects from inception through construction, including RFP responses, contract negotiations, and obtaining necessary permits and licenses providing updates as necessary., • Track and manage key performance indicators (KPIs) related to real estate development, facilities management, and affordable housing property management, ensuring alignment with financial targets., • Budget Management: Support budget forecasting and manage expenditures for real estate and facilities, projects, including all large-scale purchases., • Lead and coordinate multiple projects, ensuring adherence to timelines, budgets, and stakeholder expectations., • Collaborate with the Office of Ethics, Compliance & Quality to ensure compliance with all regulations and organizational policies., • Identify opportunities for continuous improvement, driving efficiency across all areas of responsibility., • Develop lead and participate in cross functional teams., • Perform cost analyses and return on investment (ROI) reviews for projects, processes, or products., • Oversee the proper disposal of all property and equipment., • Align with all relevant business functions in achieving strategic company targets., • Oversees project documentation and completion., • Collaborate with the Office of Ethics, Compliance & Quality to ensure compliance with all applicable regulations and organizational policies., • Identify opportunities for process improvements and cost savings, driving efficiency across all areas of responsibility., • Values alignment: Ability to lead, perform, and be accountable in alignment with East House’s values of Humanistic, Optimistic, Integrity, Progressive and Collaborative, • Strong business acumen: A solid understanding of the financial and economic factors that influence purchasing decisions is essential., • Strategic thinking: A strategic mindset helps to create procurement strategies that align with business needs and goals., • Excellent negotiation skills: Good negotiation skills and ability to balance being firm while kind when negotiating or navigating situations with a difference of opinion., • Attention to detail: High levels of attention to detail to spot potential risks and issues in time., • Strong leadership and team management skills with the ability to mentor and manage teams., • An understanding of the real estate development and public planning process; familiarity with public housing programs at the federal, state and local level., • Excellent financial acumen, with experience in budget management, financial analysis and modeling., • Advanced knowledge of real estate law, construction processes, and procurement regulations., • Excellent communication, interpersonal, problem-solving, and decision-making abilities., • Demonstrated ability to build rapport with internal and external stakeholders of all levels., • Effective decision-making abilities, including analyzing information and determining appropriate next steps on projects. Strategy & Execution Leadership & Performance • Demonstrates Business Acumen., • Consistently displays political savvy., • Champions change and leads organizational transformation., • Visionary Thinking/Strategy., • Drive for Results., • Solution-focused thinking., • Commitment to East House Values., • Personal Accountability., • Relationship Building/Collaboration., • Commitment for Diversity, Equity & Inclusion., • Ethical Decision Making/Leadership. Traditional office environment with flexible work hours as needed. Occasional travel required to project sites and meetings within the greater Rochester area. Potential for travel outside of Monroe County. Position requires automobile, driver’s license and insurance. Physical Demands The demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Experiences frequent interruptions; required to meet inflexible deadlines; requires concentration and attention to detail; requires ability to problem-solve; requires a high level of organizational and prioritization skills. Requires ability to maintain confidentiality of information received. Requires ability to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required in the operation of a computer. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to . Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Minimum Qualifications Education • 10+ years of increasing responsibility in affordable housing, particularly in the development of housing for low and moderate-income households, facilities management, or procurement, with a strong background in multi-family housing and capital projects. Proven track record of successful large-scale projects., • 5+ years’ experience in a senior leadership role (including supervision) with demonstrated experience of state and federal housing funding sources and programs and overseeing large-scale projects and cross-functional teams, • Proven track record of successfully managing complex development projects from inception to completion., • Provided oversight for the financial, administrative, and regulatory compliance aspects of various affordable housing programs., • Extensive knowledge of real estate development, multi-family housing, financial structuring, and capital raising., • Proven experience in managing large-scale real estate projects, facilities, and procurement processes., • Strong leadership, negotiation, and project management skills., • Ability to work collaboratively with cross-functional teams and external partners., • Understands the requirements for NYS LIHTC and all other related funding applications involved with developing NYS affordable housing.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: The Senior Project Manager will be a dynamic, highly organized, and experienced professional responsible for the end-to-end management, administration, and execution of multiple, complex planning, economic development, and real estate development projects essential to GO-SEMI’s strategic initiatives. The core objective of this role is to significantly expand site readiness and bolster the semiconductor supply chain across New York State. This requires ensuring a portfolio of projects—from initial planning and site acquisition to infrastructure build-out and regulatory approvals—are delivered on scope, on time, and within budget, successfully navigating a landscape of numerous interdependencies and diverse public/private stakeholders. The Senior Project Manager is expected to operate with a high degree of autonomy, serving as a central nexus for project information and coordination. They will act as the principal liaison between the Assistant Vice President (AVP) of Planning and all external parties, including consultants, legal counsel, developers, community groups, and all levels of government (federal, state, and local agencies). Success in this role hinges on the ability to proactively identify, map, and mitigate systemic risks and interdependencies inherent in large-scale, politically sensitive development projects. WORK PERFORMED: • Oversee and manage specific projects or initiatives as delegated by the AVP., • Coordinate cross-functional teams to ensure project milestones, objectives and schedules are achieved., • Prepare and facilitate regular meetings and communications with ESD leadership, agency partners, and project stakeholders, including preparing agendas, taking minutes, and following up on action items., • Provide project-specific oversight, guidance and schedule tracking for federal/state/local environmental reviews, permits, and approval processes, identifying potential issues and proposing solutions to keep projects on track., • Assemble, curate and manage information systems, such as databases, site inventories, GIS mapping, project management software and custom project trackers., • Prepare and review documents, reports, project schedules and presentations for accuracy and completeness., • Review and synthesize technical data and reports related to community planning, zoning, site development, real estate and infrastructure systems., • Support the AVP in the development and implementation of GO-SEMI/ESD strategic projects and initiatives., • Collaborate with the AVP to identify opportunities for improvement and innovation within the office., • Drive the development of new technological, data collection/management and information sharing initiatives in response to shifting strategy and opportunities., • Other projects and duties as assigned by the Executive Director. MINIMUM REQUIREMENTS: Education Level Required: Bachelor’s degree in urban planning, business administration, management, or a related field (master’s degree preferred). Associate’s degree with 7 years direct, relevant experience may substitute. Relevant Experience required: A minimum of five (5) years of experience required. Proven experience in a leadership or administrative role, preferably in economic development, real estate development or urban planning. Strong organizational and time-management skills, with the ability to manage multiple priorities. Experience working with architecture, engineering and planning consultant industry desired. Knowledge Required: Excellent written and verbal communication to skills including ability to communicate clearly in public settings, is critical. High competency in using Microsoft Office (Word, Excel, Access, Outlook & PowerPoint). Proficiency in ArcGIS and project management software (e.g Monday.com). Demonstrated ability to work independently and collaboratively within a team. Strong attention to detail and independent follow-through are highly important. High level of discretion and confidentiality. This position will work closely with the AVP and other senior ESD leaders to support overall success of the GO-SEMI office. ALTERNATE MINIMUM REQUIREMENTS FOR INTERNAL CANDIDATES: A minimum of 5 years of satisfactory service in another (relevant) position with Empire State Development. Up to 2 years of accredited post-secondary education, or service in the U.S. military may be substituted for service at ESD.

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description In this Supervisor role you will assist IPRO’s Senior Director and the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with oversight of surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. Duties include but are not limited to ensuring the quantity and quality of IPRO staff work output with acceptable outcomes; working with IPRO’s designated staff to ensure correct invoicing are submitted for staff; coordinating and assisting in providing preceptor surveillance training to IPRO surveyors; participating as a member of an interdisciplinary survey team and producing written documentation and draft Statements of Deficiencies (SOD); attend meetings and other duties assigned. The position will be located at the NYS DOH lower Manhattan OR Central Islip office. Non-travel days are based at the designated office or telecommuting, if approved. QUALIFICATIONS: • Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy., • Ability to successfully work independently with minimal supervision, as well as in a team environment., • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients., • Ability to translate collected information into a clear, concise, legal, and defensible document., • Excellent investigative and analytical skills., • Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs., • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have a workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use., • Must have a valid driver’s license & the ability to travel to on-site facilities review assignments. EDUCATION & EXPERIENCE: • NYS Licensed, Registered Nurse, required., • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR, three (3) years of clinical or administrative experience, OR A bachelor’s degree in nursing and two (2) years of clinical or administrative experience and two (2) years of supervisory experience., • Surveyor Minimum Qualifications Test (SMQT), required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $109,750.00- $115,996.50. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status or any other category protected under applicable law.

Job Description Insero Talent Solutions has partnered with a premier, not for profit skilled nursing facility in Rochester, NY to recruit a Director of Social Work and Admissions. Position Summary Manages the overall function of the Social Work Department assuring that its policies and procedures are effectively carried out. Responsible for the management and coordination of the admission process beginning with initial inquiry, maintenance of applicant pool, admission determinations and placement. Supervises staff Social Workers, Admissions Social Worker, and Admissions Social Work Assistant. As a member of the senior leadership team, plays a key role in shaping and executing the organization's strategic direction and mission; collaborates with other leaders to ensure the organization's values are infused in day-to-day operations and a philosophy of person-direct care fostering teamwork, accountability, and a culture of continuous improvement across the organization. Supports Culture of Excellence through active role across all neighborhood initiatives. Essential Job Functions: • Oversees Admissions Coordinator in working with other clinical staff to determine level of care and appropriateness of admission., • Assures that all necessary information is up-to-date and reported monthly., • Responsible for census development and maximum utilization of beds in conjunction with community need and facility occupancy goals., • Collaborates with the Marketing team and provides oversight to marketing activities performed by Admissions Coordinator., • Responsible for the effective management of the intake and admission process assuring that appropriate responses are made following inquiry., • Maintains all required regulatory documentation., • Assures that admission notes and psychosocial history are developed and recorded within appropriate time frames pursuant to the Member's needs, and the Home's policies and code requirements., • Assists with facilitating the adjustment of Members, families and significant others through individual and group interaction., • Oversight of the Social Workers to assures that clinical documentation is recorded in the medical record on a timely basis consistent with Member's needs, policies and procedures of the department, and codes, rules and regulations., • Oversees Social Workers in serving as facility Discharge Coordinator; works in conjunction with other clinical staff to coordinate interdisciplinary activity leading to discharge plan. Assures that discharges are made in a timely manner and in accordance with Member's rights., • Ensures that Social Workers utilize appropriate community resources when necessary to meet the needs of the Members; assists families and significant others with communication with agencies., • In collaboration with Director of Life Enrichment, responsible for the development, implementation and ongoing operation of the Members' Council (Residents' Council), and assures that all Members have the opportunity to participate through an appropriate structure. Records minutes and attendance at Members' Council and apprises Administration of same., • As requested, conducts or arranges facility in-service training on the role of the Social Worker, Members' rights and responsibilities, New York State Abuse Reporting Law, psychosocial implications of aging, institutionalization, disability, death and dying, or other related topics., • Hires, trains, supervises and evaluates Social Work Department staff including Social Workers, Admissions Coordinator, and Admissions/Social Work Assistant., • Assists Social Work staff as necessary to meet Members' needs and maximize the effectiveness of social work practice. Acts as back-up as needed., • Arranges for and/or provides in-service education to Social Work staff on topics pertinent to social work practice., • Develops department work schedule and assures coverage during times of departmental staff absences., • Annually establishes and works to achieve approved departmental goals and objectives., • Develops, recommends and implements approved programs, policies and procedures relevant to the Social Work Department; reviews policies and procedures on an annual basis, or more often as necessary., • Develops and submits an annual operating and capital expense budget for the Social Work Department., • Participates on the Quality Management Steering Committee., • Works with other management staff to assure that service to Members and effectiveness of general operations is maximized., • Participates in the development of marketing strategies to maximize bed utilization., • Performs other duties and responsibilities as required by Administration from time-to-time. Qualifications of the Position: • Education: Bachelor's in Social Work required, Master's Degree preferred, • Experience: Minimum of 5 years of relevant work experience and one-year recent experience in Gerontological Social Work practice., • Skills: Must be able to meet the public and develop and deliver effective presentations to individuals and groups., • Licenses / Certifications: Licensed Social Worker (LMSW or LCSW) preferred.

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