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  • General Manager
    General Manager
    hace 3 horas
    $67000 anual
    Jornada completa
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Vice President of IT
    Vice President of IT
    hace 6 horas
    $175000–$195000 anual
    Jornada completa
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture We run background checks on all

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  • Outside Sales Representative
    Outside Sales Representative
    hace 1 mes
    $16–$22 por hora
    Jornada completa
    Fairfield

    SUMMARY - Recognize business/sales opportunities and prospects, then present solutions in a knowledgeable and professional manner. Increase sales volume and new customer base as well as, service existing customers, and generate repeat sales. Demonstrate a professional image of the brand at all times and ask for a referral to grow the business. ESSENTIAL DUTIES AND RESPONSIBILITIES • Stop and see every business on his/her route. DON’T CHERRY PICK. Including, offices, restaurants, industrial parks, retail businesses, ALL businesses and organizations., • Introduce the brand to businesses and explain the promotional materials and specials., • Build rapport with potential customers., • Explain versatility of the company., • Introduce services provided., • Bring back business card and information needed to quote potential jobs., • Maintain a consistent and organized follow up system., • Follow up on all leads., • Accurately fill in sign layout forms and work orders., • Assist in operating and managing the store when needed., • Remarket areas every three months., • Keep a running inventory of all stock and supplies for the marketing program., • Complete in store training utilizing the following: Front counter Sales, Sign Product Training video, Key lines and the Owner’s Manual., • Maintain an organized; clean and professional store appearance at all times. QUALIFICATIONS • Valid driver’s license, • Previous sales experience is preferred., • Must be computer knowledgeable and willing to learn to be proficient in various software programs., • Must also pass basic math and spelling tests., • Possess a good understanding of sales and marketing tactics., • Have excellent communication and customer service skills., • Outgoing personality and willingness to work with the public on a daily basis., • Outgoing, energetic and demonstrate common sense in the handling of problems., • Naturally, a strong desire to work is essential, along with the respect and rapport from the Franchisee towards the representative., • Ability to close sales – asking for orders and payments., • Professional appearance that will be representative of the brand., • Desire for strong earnings potential., • Easy-going, adaptable personality, positive and team oriented disposition, quality conscious, flexibility to occasionally work overtime, calm, professional and diplomatic, presents self well, neatly dressed, well-mannered and polite.

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  • Operations Manager
    Operations Manager
    hace 2 meses
    $50000–$60000 anual
    Jornada completa
    Fairfield

    Responsibilities: 1. Assist in day to day operations of the Showroom., 2. Provide exceptional customer experience to all scheduled appointments and walk-ins., 3. Greeting and directing visitors, answering phone inquiries in a courteous, professional manner., 4. Answering customer questions, providing information, taking and processing orders and addressing complaints., 5. Maintain professional communication with customers and maintain a high level of customer satisfaction., 6. Make follow up phone calls with consumers & business partners., 7. Plan routes and meet delivery schedules., 8. Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times., 9. Occasionally travel off-site to deliver goods as required., 10. Ensure the confidentiality and security of files and filing systems., 11. Prepare accurate and timely, weekly and monthly reports, maintain an updated inventory and complete stock counts and submit the yearly corresponding reports at the end of year., 12. Maintain clear record of warehouse register, warehouse inspection reports, spot checks reports, discrepancy reports, disposal documentation, delivery reports, waybills, store releases, stock cards, etc., 13. Assist the Showroom Manager in placing sample orders for sales team., 14. Support Showroom Manager in planning, organizing and executing all Showroom events., 15. Merchandise displays and ensure brand standards are maintained within the Showroom., 16. Be responsible for account checking and follow up bill payments., 17. Perform other duties and responsibilities as assigned. Requirements: 1. University degree holder in any discipline., 2. Minimum 2 years of relevant experience in the stone\cabinet industry and sales experience is a plus., 3. Strong reporting, presentation, and analytical skills. Mature, detail-oriented, proactive, and capable of working under minimal supervision., 4. Strong interpersonal and communication skills, with proven ability to lead, supervise, and develop teams.

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