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  • General Manager
    General Manager
    hace 3 horas
    $67000 anual
    Jornada completa
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Outside Sales Representative
    Outside Sales Representative
    hace 1 mes
    $16–$22 por hora
    Jornada completa
    Fairfield

    SUMMARY - Recognize business/sales opportunities and prospects, then present solutions in a knowledgeable and professional manner. Increase sales volume and new customer base as well as, service existing customers, and generate repeat sales. Demonstrate a professional image of the brand at all times and ask for a referral to grow the business. ESSENTIAL DUTIES AND RESPONSIBILITIES • Stop and see every business on his/her route. DON’T CHERRY PICK. Including, offices, restaurants, industrial parks, retail businesses, ALL businesses and organizations., • Introduce the brand to businesses and explain the promotional materials and specials., • Build rapport with potential customers., • Explain versatility of the company., • Introduce services provided., • Bring back business card and information needed to quote potential jobs., • Maintain a consistent and organized follow up system., • Follow up on all leads., • Accurately fill in sign layout forms and work orders., • Assist in operating and managing the store when needed., • Remarket areas every three months., • Keep a running inventory of all stock and supplies for the marketing program., • Complete in store training utilizing the following: Front counter Sales, Sign Product Training video, Key lines and the Owner’s Manual., • Maintain an organized; clean and professional store appearance at all times. QUALIFICATIONS • Valid driver’s license, • Previous sales experience is preferred., • Must be computer knowledgeable and willing to learn to be proficient in various software programs., • Must also pass basic math and spelling tests., • Possess a good understanding of sales and marketing tactics., • Have excellent communication and customer service skills., • Outgoing personality and willingness to work with the public on a daily basis., • Outgoing, energetic and demonstrate common sense in the handling of problems., • Naturally, a strong desire to work is essential, along with the respect and rapport from the Franchisee towards the representative., • Ability to close sales – asking for orders and payments., • Professional appearance that will be representative of the brand., • Desire for strong earnings potential., • Easy-going, adaptable personality, positive and team oriented disposition, quality conscious, flexibility to occasionally work overtime, calm, professional and diplomatic, presents self well, neatly dressed, well-mannered and polite.

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  • Sales Associate
    Sales Associate
    hace 1 mes
    Jornada parcial
    Elizabeth

    Join the Bold Side of Retail! Sales Associate - Jersey Mills Outlet (onsite) Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. The Opportunity Reporting to the Store Manager, the Sales Associate guarantees a consistently high customer experience within the store utilizing Psycho Bunny’s core values and service standards. Your Daily Adventures You will assist with the store’s visual directives and maintain standards of housekeeping. You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment. You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor. You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales. You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail. You will assist with all other duties as required by store management. Your Toolkit We require a minimum of 1 year of retail sales experience. You are naturally competitive and possess an outgoing and fun personality. You demonstrate a passion for providing outstanding customer service. You are able to work a flexible schedule, including nights, weekends and holidays. You have strong communication skills and the ability to foster a customer-focused selling culture. You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve your goal. Hiring Range $15.50 / hourly Why Choose the Psycho Bunny Life? Sweet discount on the coolest fits Room to grow in a rapidly expanding brand Surrounded by smart and passionate people Ready to Set a Bold Standard? Apply now to join and show us what makes you uniquely bold! Diversity & Inclusion Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions. Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

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  • Operations Manager
    Operations Manager
    hace 2 meses
    $50000–$60000 anual
    Jornada completa
    Fairfield

    Responsibilities: 1. Assist in day to day operations of the Showroom., 2. Provide exceptional customer experience to all scheduled appointments and walk-ins., 3. Greeting and directing visitors, answering phone inquiries in a courteous, professional manner., 4. Answering customer questions, providing information, taking and processing orders and addressing complaints., 5. Maintain professional communication with customers and maintain a high level of customer satisfaction., 6. Make follow up phone calls with consumers & business partners., 7. Plan routes and meet delivery schedules., 8. Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times., 9. Occasionally travel off-site to deliver goods as required., 10. Ensure the confidentiality and security of files and filing systems., 11. Prepare accurate and timely, weekly and monthly reports, maintain an updated inventory and complete stock counts and submit the yearly corresponding reports at the end of year., 12. Maintain clear record of warehouse register, warehouse inspection reports, spot checks reports, discrepancy reports, disposal documentation, delivery reports, waybills, store releases, stock cards, etc., 13. Assist the Showroom Manager in placing sample orders for sales team., 14. Support Showroom Manager in planning, organizing and executing all Showroom events., 15. Merchandise displays and ensure brand standards are maintained within the Showroom., 16. Be responsible for account checking and follow up bill payments., 17. Perform other duties and responsibilities as assigned. Requirements: 1. University degree holder in any discipline., 2. Minimum 2 years of relevant experience in the stone\cabinet industry and sales experience is a plus., 3. Strong reporting, presentation, and analytical skills. Mature, detail-oriented, proactive, and capable of working under minimal supervision., 4. Strong interpersonal and communication skills, with proven ability to lead, supervise, and develop teams.

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