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Job Description JOB SUMMARY: RGRTA has continually invested in new technologies related to its scheduling software, asset management, paratransit software, and operational workforce management platform. This software is critical to the success of daily operations. The focus of the technical responsibilities of this position will be on developing and maintaining these in-house applications across the organization, utilizing current development languages and techniques. There will be a heavy emphasis on data reporting, analysis and supporting various departments that utilize the software. Additionally, this role shall also ensure the use of best practices, adhere to any regulatory compliance requirements, employ change management control, supervise development lifecycle practices, develop policies and safeguard the security and integrity of assigned systems. BENEFITS INCLUDE: • Staying Healthy: Medical, Dental,and Vision (Dental & Vision currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specified Disease Insurance and Hospital Insurance REPORTS TO:Manager of Technical Systems Support COMPENSATION: $68,000 to $75,000annually (depending on experience) ESSENTIAL FUNCTIONS: • Provide expert advice and guidance on the improvement of reporting, data extraction, mobile apps and technology to improve software platform utilization., • Work with end users, departments, and internal customers to establish needs, gather requirements, create specifications, and develop new programs, as well as design and write code to support existing applications with third-party software support., • Develop policies and maintain program development best practices and concepts, including development lifecycle practices., • Work to develop and maintain all necessary documentation on all current and newly developed systems., • Abide by organization change management controls to improve system and platform stability., • Work with other IT staff and third-party vendors to develop and deploy applications and interfaces., • Assess and develop long-term strategic goals for system improvement in the organization., • Support existing third-party applications., • Provide formal and informal customer education on features and functions of developed systems., • Demonstrate professionalism and a high level of customer service that serves as a role model and positive image to the team., • Communicate effectively and efficiently with appropriate individuals: committees, management, vendors, peers, etc., • Manage development projects., • Provide assistance to other IT staff as necessary. QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES: • Associate or higher-level degree in information technology or related field with a minimum of 3 years of experience in systems administration, software support, or desktop applications., • Excellent working knowledge of RDBMS systems including MS SQL Server and Oracle Database, • Exceptional organizational and project planning skills., • Skilled in problem solving, analysis, and interpretation of technical data. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employees is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear and use a computer. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements. RGRTAis committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job Description The Technology Support Specialist plays a vital frontline role in The Strong’s technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV) systems throughout the museum. Serving as the primary contact for the IT help desk, this position installs, configures, maintains, and troubleshoots a range of hardware and software used by museum staff, exhibits, events, and facility rentals. Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently and collaboratively to resolve issues efficiently—whether in person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support activities, and contributes to the continuous improvement of the museum’s technology environment. Candidates for this position must have a broad technical foundation, a proactive attitude, and the ability to manage shifting priorities in a dynamic, fast‑paced setting. As with all museum staff, the Technology Support Specialist is expected to act professionally, maintain a positive and ethical approach to their work, and contribute meaningfully to the museum’s mission and guest experience. Essential Duties: The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and troubleshooting hardware (workstations, printers, mobile devices), software, peripherals, and operating systems. Support Specialists prepare and deploy equipment for new hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while keeping users informed. Asset inventory tracking, basic network support, cable installation, and labeling are also required. Audio‑Visual (AV) Services The Support Specialist delivers exceptional AV service and support across all museum venues. This includes ensuring reliable AV functionality, facilitating AV setup and teardown for internal meetings, public programs, and rental events, and becoming proficient with lighting and sound systems in spaces such as the Theater and Atrium. Responsibilities include managing the PA announcement system, supporting event scheduling, collaborating with external vendors for large-scale technical setups, and supporting equipment repairs or replacements. Systems & Infrastructure Support Support Specialists document system configurations, procedures, and maintenance schedules to promote knowledge sharing and continuity. They support the deployment and maintenance of equipment and assist with infrastructure projects—such as exhibit‑related tech integrations—in coordination with the technology team. Team Collaboration and Professional Development Support Specialists participate in IT and general staff meetings, providing updates, contributing to planning, and enabling cross‑departmental coordination. They stay current with museum‑specific and general IT/AV technologies, maintain expertise in core systems, and support broader technology initiatives through teamwork. On-Call Rotation The Technology Support Specialist participates in the technology team’s after-hours on-call rotation and contributes to organizational planning as needed. Additional Responsibilities Support Specialists collaborate with team members and staff from other departments to enhance process and service quality. They aid the Technology & AV Services Supervisor in developing training materials, participate in project and process teams, and work evenings, weekends, or overtime as required to support operations, events, and after‑hours maintenance. Knowledge, Skills & Abilities: The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are: • High school diploma or equivalent., • At least 1 year of technical support experience, preferably in a business or institutional setting., • Understanding of basic networking concepts, protocols, and best practices., • Proactive problem-solving, strong follow-up, and organizational skills., • Proficiency in common Windows and MacOS applications such as Microsoft Office, Adobe Products, and other related software., • Lift certification or ability to obtain it., • Strong interpersonal skills, including tact, listening, diplomacy, and teamwork., • Ability to deliver technical training patiently and effectively., • Effective time-management and multitasking in deadline-driven environments., • Professional communication skills, both oral and written, in English., • Commitment to providing excellent service in alignment with the museum’s mission. Preferred Qualifications • Associate degree in computer science or related field., • Any applicable industry certifications (e.g., CompTIA A+)., • Prior experience working in museums, cultural, or nonprofit technology environments.

Job Description Company Overview CME Associates, Inc. (CME) is an engineering technology firm providing comprehensive Construction Materials Evaluation and Technical Support Services. Our experts specialize in geotechnical engineering, construction materials evaluation, special inspections, geological sciences, subsurface exploration, and investigative engineering. Summary The Scheduling Administrative Assistant serves as the primary point of contact for clients requesting field service appointments. This is a full-time, in-office position with the hours of 8:30 AM to 5:30 PM, Monday through Friday. Responsibilities • Be first point of contact for calls from clients, and maintain open communications regarding services, • Direct calls to technical staff, and assist with requests for technical information from clients, • Assist with collecting technical information and create project folders daily for use by field staff for the following days assignments, • HS Diploma; Associate degree in Business Administration or related is ideal, • Experience with Microsoft Excel and Word, • Must have good attention to detail, customer service, and problem-solving skills Benefits and Perks CME offers competitive wages and all benefits listed here: Health, Dental, Vision, 401K, Health Savings Account, Supplemental Insurance Products, and Paid Time Off (including Holiday, Vacation, Sick and Personal) for full-time employees. This is an Equal Employment Opportunity. All qualified applicants will be afforded equal employment opportunity without regard to race, color, sex, age, marital status, sexual orientation, gender identity, religion, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, and local laws. CME Associates, Inc. is an Affirmative Action Employer. A New York State Certified Woman Owned Business Enterprise (WBE). Powered by JazzHR IKUz72yRpu

Job DescriptionDescription: Operations ManagerJob DescriptionDepartment:AdministrationSalary Range: TBD on Experience Reports to:Director of Operations Job Summary The Operations Manager supports the Director of Operations in the day-to-day oversight of the Rochester Riverside Convention Center, ensuring smooth facility operations and successful event execution. This role is responsible for supervising staff, coordinating logistics, and managing cross-departmental functions including engineering, maintenance, security, event staff, and housekeeping. The Operations Manager serves as the Director’s key support and “right hand,” with authority to make business and operational decisions in the Director’s absence. This position is expected to work independently during events and other high-activity periods, ensuring a safe, efficient, and client-focused environment. Essential Functions: 1. Facility and Operations Management o Monitor daily facility operations across departments to ensure cleanliness, safety, and readiness. o Support the implementation of operational procedures, safety protocols, and maintenance routines. o Assist with procurement of supplies and equipment needed for operations. o Ensure facility systems and equipment are in good working order and coordinate repairs as needed. 2. Event Support and Execution o Serve as lead operations contact during events, overseeing set-up, changeovers, and breakdowns. o Coordinate closely with event staff, clients, and vendors to ensure event requirements are met. o Respond to on-site issues in real time and make decisions to resolve problems efficiently. o Review and interpret event layouts and logistics to ensure accuracy and readiness. 3. Staff Supervision and Scheduling o Assist in scheduling and assigning tasks to operations staff based on event and facility needs. o Help ensure appropriate staffing for events and verify payroll and timesheets. o Supervise staff during assigned shifts, ensuring proper coverage and task completion. o Provide guidance and oversight to engineering, housekeeping, security, and labor teams. o Train new employees on safety, procedures, and expectations, ensuring compliance with Organizational policies, safety regulations, and union agreements. 4. Safety and Emergency Preparedness o Respond to and manage facility incidents and emergencies during events and operating hours. o Conduct routine checks to confirm fire exits, equipment, and evacuation routes are accessible and functional. o Monitor compliance with OSHA and venue safety regulations. o Support and facilitate ongoing training in safety protocols and emergency response procedures. 5. Budget and Administrative Support o Assist in monitoring department expenditures and usage of supplies and resources. o Support the Director with administrative duties and documentation as needed. Other Duties and Responsibilities: · Serve as acting Director of Operations during their absence. · Perform other duties as assigned to support the overall management of the Convention Center. Physical Demands & Work Environment: · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. o Frequent standing and walking for long periods. o Frequent verbal interaction with clients, staff, and the general public. o Regular bending, stooping, kneeling, climbing, crouching, pushing, pulling, and grasping. o Occasional carrying of items upstairs or ramps and moving across large event spaces. o Occasionally exertion of up to 100–200 pounds of force with assistance from equipment or another person, and up to 50 pounds frequently. o Work is performed in a fast-paced public event environment and may involve exposure to loud noise, crowds, and varying temperatures. o Irregular schedule may include nights, weekends, and holidays as needed. Requirements: Education and Experience: · High school diploma or equivalent required; associate or bachelor’s degree in business, hospitality, facility management, or a related field preferred. · Minimum three (3) years of experience in the management of facilities, events, or general operations required. · Prior supervisory experience required; experience in a unionized and/or non-profit environment preferred. Knowledge, Skills & Abilities: · Strong leadership and supervisory skills; able to motivate teams and ensure accountability. · Knowledge of facility operations including housekeeping, engineering, security, and event setup. · Ability to manage time effectively, prioritize tasks, and adapt to changing needs in a fast-paced environment. · Comfortable making sound, independent decisions and resolving problems under pressure. · Strong communication and interpersonal skills to work with staff, clients, and vendors. · Familiarity with OSHA safety regulations and emergency procedures; able to ensure a safe work environment. · Strong computer skills, including familiarity with scheduling and facility management software. · Ability to read and interpret event layouts, schedules, and operational plans.

Job DescriptionDescription: Business Development Representative The FTS Business Development Representative is truly a functional trailblazer, a continuous learner, and an integral member of the FTS team. Building relationships and providing premium-level service to clientele is absolutely required. The Business Development Representative will continuously exude the following FTS Core Virtues: Trust | Be Yourself | Community | Ownership | Think “Better” Check out our Culture Deck! Benefits: • Competitive base salary + uncapped commission structure with no draw, • Great healthcare, dental, and vision plans with significant employer contribution, • 401k with match, • Unlimited PTO & paid holidays Duties & Responsibilities Individual Contributor Duties Acquire new and successfully manage FTS clients through all stages of sales lifecycle, including: • Cultivate and foster new & existing client relationships through heavy cold calls, client meetings (in-person & video) and emails., • Provide clients with consultative advice and approach to identifying the proper talent required to help fill open requirements, meet certain project initiatives, and move their business forward., • Build out a robust regional book of business, in tandem with optimizing existing FTS client productivity and spend., • Cradle-to-grave project management for all open job requisitions., • Collaborate with the recruiting team in order to successfully manage customer delivery in the form of top-candidate hires and a 10/10 client experience., • Proactively cross sell other FTS service lines., • Research target list companies and leverage findings to drive new business development efforts., • Responsible for continuous client pipelining and client optimization initiatives., • Attend relevant networking events and opportunities., • Each employee plays a major part in maintaining the FTS brand, reputation, and culture, both internally and externally. Minimum Education/Experience: • Bachelor’s degree from four-year college or equivalent combination of education and experience - Concentration in business or related field preferred, • Target driven & motivated, • Self-starter, • Competitive, • Proven sales record, • Growth mindset, • Exceptional written & oral communication, • Balanced energy & work ethic, • High regard for ethical behavior To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Knowledge of Microsoft Office Suite. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. FTS, Inc. is an Equal Opportunity Employer As an Equal Opportunity Employer, employees and applicants are protected from unlawful discrimination and covered by Federal laws designed to safeguard them from discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability (mental and physical), conditions related to pregnancy and childbirth, genetic information (individual or family medical history), political affiliation, or other non-merit-based factors, and from actions taken in retaliation or reprisal for protected EEO activity.

Job Description Overview: This is a dynamic role that supports Calero's execution of Managed Bill Pay Payments to vendors on behalf of their customers. The ideal candidate for this role is capable of handling and processing diverse and complex transactions with an eye towards process improvement and optimization while maintaining and exceeding customer expectations. This is an exciting opportunity to learn about the telecom industry from the inside with career growth available within the Managed Bill Pay team and overall services organization. This role will involve the coaching and development of staff, routine process execution and the analysis and interpretation of large data sets. Job Summary: The Team Lead of Cash Reconciliation is responsible for ensuring that all customer invoices are paid accurately and against authorized amounts using the proper predetermined payment methods on a weekly basis. This Team Lead will also partner with and support the department Manager and/or Director with the necessary data needed to run the Business Unit effectively. The Team Lead will work with the members of the internal payment teams to ensure the highest levels of accuracy are maintained during the payment of daily AP feed batches. The Team Lead will train new staff and assist the Director with staff management. The Team Lead will also assist leaders in our customer operations department with client-based questions related to all payments processed by the Managed Bill Pay team. Finally, the Team Lead will be responsible for completing detailed month-end reports for both our internal accounts receivable and FP&A teams. Duties and Responsibilities of Job: • Coordinate and lead a team of Reconciliation Analysts in the execution of their daily responsibilities, including the matching of incoming funding from clients against existing Calero AP Feeds, the clearing of payments against invoices listed on feeds from bank data, and all payment investigations., • Ensure team members are provided with the tools and data necessary to complete their responsibilities on a timely basis., • Establish and maintain process improvements to facilitate effective, accurate, and efficient vendor payments., • Coordinate with team to assign daily and/or weekly tasks., • Maintain accurate records of all completed payments and monitor records for potential errors., • Ensure errors are addressed in a timely fashion and provide coaching to team members aimed at reducing further mistakes., • Facilitate the downloading of completed payment batches into our current excel tool for analysis., • Review completed cash reconciliation reports by team members for accuracy and to eliminate error due to force balancing., • Meet defined department goals and activity metrics during each calendar month-end to ensure all finance departments have the data they require to close company books within 5 business days., • Develop a management strategy around specific KPI’s designed to maintain productivity and workflow efficiency., • Work with IT and Engineering team to make data collection, organization, and reporting more efficient and usable for Managed Bill Pay team., • Work with management to identify issues for process improvement., • Manage external relationships with key vendors in conjunction with department management and other team members., • Directly manage a 2M dollar loan portfolio required to support an autopay program (i.e.) maintain a log of all open loans, review aging of loans, track sources and uses of cash on a weekly basis and clearly identify repayment sources of all loans. Experience and Training: • 3+ years of Finance and/or Accounting experience., • Intermediate level Excel skills (e.g., sorting and analyzing large data sets)., • Prior supervisory or people management experience strongly preferred., • Experience of handling all levels of banking transactions (e.g., ACH, Wire, Credit Card, Check)., • Excellent customer service skills., • Strong computer skills and learning ability., • Detail-oriented, highly organized and strong analytical skills., • Excellent verbal and written communication skills., • Ability to work independently with little supervision., • Ability to prioritize and manage multiple responsibilities., • Ability to manage stressful situations, particularly when monthly volumes are high., • Ability to manage and develop a team of Payment Analysts. Education: • Associate in Accounting/Finance or equalized experience required., • Bachelors’ Degree Preferred Confidentiality: This position will be exposed to extremely confidential information and discretion is paramount. A confidentiality, non-compete, and non-solicitation agreement will be required. Management Responsibility: This position is seen as a Team Lead with direct supervisory responsibilities. Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The salary range for this role is $63,000-$67,000. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.