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Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred
We are looking for a friendly and experienced individual to join our team as a Cashier & Customer Service Associate at Juice Time. The ideal candidate should have excellent customer service skills and experience managing cashier duties. In addition to handling transactions and ensuring a great customer experience, you’ll also assist in preparing juices and sweets during busy hours. If you’re a team player who thrives in a fast-paced environment, we’d love to hear from you!
We are a Family Owned Tax office seeking a Full-time Bilingual Tax Preparer to join our team for the upcoming tax season . This is a seasonal role with potential to turn permanent based on experience and performance. Were located in the North Eastern Area of the Bronx and Please note this in an In- person position . *** PTIN and NY Registration ID MANDATORY *** The Ideal Candidate must be able to Independently Prepare complex tax returns , conduct tax research, and perform other accounting tasks. A+ if the respondent is familiar with Ultra Tax and Quickbooks. Must be Bilingual in Spanish and English ! Responsibilities: Preparation of complex corporate, partnership, high net worth individual, trust, and tax- exempt, entity tax returns. Preparation of business and personal tax projections, financial statements, form w2s and 1099s. Review and adjustment of client's books and records Respond to federal, state and local tax notices and assist in Federal, State and Local audits and examinations Conduct research of federal , state and international tax issues Advise clients on Tax Issues and aide in resolving Requirements for Role : 2-3 Years Accounting and Tax Experience with public accounting Strong Tax Compliance and accounting skills Excellent analytical and problem-solving skills Strong Management Skills Able to work comfortably under pressure and meet tight deadlines Knowledge of foreign reporting requirements a plus A+ Pay : $20 - 25 Hourly , Depending on experience Ability to Commute : Bronx NY 10470 Education : Associate Degree Required Experience : Tax Accounting - 2 years minimum Tax - 2 years Minimum Customer Service - 2 years Required
1. Bar Operations Management Oversee and manage all bar operations in a fast-paced, high-energy environment, ensuring everything runs smoothly before, during, and after comedy shows. Ensure the bar is fully stocked with all necessary supplies, including liquor, beer, wine, and mixers, with a focus on seamless service during busy showtimes. Handle cash management responsibilities, including opening and closing registers, balancing tills, and monitoring daily sales. Maintain a consistently high standard of drink quality, presentation, and efficiency. 2. Staff Leadership and Training Lead and inspire an experienced team of bartenders and waitstaff, setting the tone for excellent service in a lively comedy setting. Hire, train, and manage bar staff, ensuring they are knowledgeable, efficient, and capable of delivering a memorable guest experience. Create and oversee staff schedules to optimize coverage during peak hours while maintaining labor cost efficiency. Provide ongoing mentorship and support to the team, addressing performance issues and encouraging growth. 3. Customer Experience Ensure guests enjoy an exceptional bar experience by delivering fast, friendly, and attentive service that aligns with the club’s welcoming, upbeat atmosphere. Handle customer inquiries, complaints, and special requests with professionalism and tact. Anticipate audience needs based on show schedules, tailoring service to fit pre-show, intermission, and post-show dynamics. 4. Beverage and Inventory Management Take full ownership of inventory, including ordering, tracking, and managing stock levels to ensure the bar operates efficiently. Utilize experience in cost control to reduce waste, manage portion sizes, and maintain profitability. Develop and refresh the bar menu, introducing creative drink specials and themed cocktails that align with the vibe of the performances. Build relationships with vendors to negotiate favorable pricing and maintain high-quality products. 5. Compliance and Safety Ensure strict compliance with NYC liquor laws, health regulations, and safety standards. Implement and enforce responsible alcohol service policies among staff, minimizing risks associated with overservice. Maintain a clean, organized, and sanitary workspace, meeting or exceeding NYC Department of Health requirements. 6. Financial Oversight Monitor bar revenue and profitability, analyzing trends and implementing strategies to boost drink sales and overall performance. Manage bar budgets effectively, keeping a close eye on staffing costs, inventory expenses, and profit margins. Prepare weekly and monthly financial reports to present to club management. 7. Collaboration with Management and Performers Work closely with club management to align bar operations with show schedules, special events, and private bookings. Design promotions and drink specials that enhance the audience’s experience and complement specific performances or comedians. Collaborate with event planners to ensure the bar is ready for private events, including tailored setups and menus. Qualifications and Experience 3+ years of experience as a bar manager in a high-volume bar, live entertainment venue, or nightlife establishment. Proven leadership skills with experience managing and mentoring teams in fast-paced environments. Strong knowledge of cocktails, wine, beer, and inventory management systems. Experience with NYC liquor laws, compliance, and health standards is a must. Exceptional organizational and multitasking skills, with the ability to thrive under pressure. Passion for live entertainment and an appreciation for NYC’s comedy culture.
The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.