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Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred
Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: - Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email) - Solicit new catering business through professional sales techniques - Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings - Communicate with clients regarding their upcoming functions as their big day approaches - Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us - Manage both the planning process leading up to an event as well as the successful execution of that event - Possess the ability to handle extremely high workloads at times - Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties - Must appreciate that we only have one opportunity to deliver the event of someone’s dreams - Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH - Oversight of purveyor deliveries to ensure accuracy and quality - Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: - Ensure that all contract details and particulars are in place prior to event set up - Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place - Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event - Lead an event team to successfully accomplish the tasks at hand - Work with clients and guests to identify their needs to ensure customer satisfaction - Accept responsibility for all aspects that are within your oversight Requirements: - NYC DOH Food Protection Certificate - Minimum 3 years Sales experience - Minimum 3 years Managerial experience - Minimum 3 years Maître D experience - Associates Degree - Must be well spoken in English - Maintain a high level of professional attire and grooming - Must be punctual, neat, and organized - Ability to multitask while remaining meticulous - Ability to communicate amongst the team and convey information effectively - Knowledge of customer service - Knowledge of the food and beverage industry - Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers - Must know how to lead and manage others in order to help them achieve their full potential
The right Wholesale assistant will play a key role in helping the sales manager maintain the business of important, high-volume accounts for major department stores in social occasion/daytime dresses. This role requires an organized, detail oriented, and motivated individual who wants to further their career within a dynamic, industry-leading company. Will also play a key role in ensuring that all aspects of our photoshoot process run smoothly, from gathering and organizing sample garments to overseeing the shoot itself. Job description: Assist and support sales manager with major accounts in all aspect of sales Assist in showing the line in the showroom Participate in sales meetings Sending photos to buyers recapping their interests in the line Sending and tracking samples to buyers for style-outs as requested Ongoing upkeep and maintenance of the showroom sample line Chasing down all unconfirmed orders from accounts, resolving inconsistencies Monitoring all in season and replenishment orders Compiling and tracking weekly retail selling performance Working with sales manager to track monthly sales and stock performance. Processing and keying bulk orders received from major stores Reconciling purchase order confirmations against bulk orders and communicating to buyers any discrepancies that need to be corrected. Create style information templates and provide buyers as needed. Run our photoshoots from the beginning of the gathering process to the actual photoshoot styling the models in our garments. Position requirements: Bachelor’s Degree - Fashion Industry Preferred but not a must 1 year experience as a Wholesale Sales Assistant Proficiency in Microsoft Excel, Word, Outlook a must Must have excellent communication and organizational skills. Accuracy and attention to detail are essential. Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: 401(k) Dental insurance Health insurance Vision insurance Schedule: Monday to Friday Education: Associate (Preferred) Experience: Microsoft Excel: 2 years (Preferred) Wholesale Sales: 2 years (Preferred) Work Location: In person
We are looking for a friendly and experienced individual to join our team as a Cashier & Customer Service Associate at Juice Time. The ideal candidate should have excellent customer service skills and experience managing cashier duties. In addition to handling transactions and ensuring a great customer experience, you’ll also assist in preparing juices and sweets during busy hours. If you’re a team player who thrives in a fast-paced environment, we’d love to hear from you!
We are a Family Owned Tax office seeking a Full-time Bilingual Tax Preparer to join our team for the upcoming tax season . This is a seasonal role with potential to turn permanent based on experience and performance. Were located in the North Eastern Area of the Bronx and Please note this in an In- person position . *** PTIN and NY Registration ID MANDATORY *** The Ideal Candidate must be able to Independently Prepare complex tax returns , conduct tax research, and perform other accounting tasks. A+ if the respondent is familiar with Ultra Tax and Quickbooks. Must be Bilingual in Spanish and English ! Responsibilities: Preparation of complex corporate, partnership, high net worth individual, trust, and tax- exempt, entity tax returns. Preparation of business and personal tax projections, financial statements, form w2s and 1099s. Review and adjustment of client's books and records Respond to federal, state and local tax notices and assist in Federal, State and Local audits and examinations Conduct research of federal , state and international tax issues Advise clients on Tax Issues and aide in resolving Requirements for Role : 2-3 Years Accounting and Tax Experience with public accounting Strong Tax Compliance and accounting skills Excellent analytical and problem-solving skills Strong Management Skills Able to work comfortably under pressure and meet tight deadlines Knowledge of foreign reporting requirements a plus A+ Pay : $20 - 25 Hourly , Depending on experience Ability to Commute : Bronx NY 10470 Education : Associate Degree Required Experience : Tax Accounting - 2 years minimum Tax - 2 years Minimum Customer Service - 2 years Required