70 Best busser Jobs in Savannah, Georgia (January 2026)

Key Holder/Shift Supervisor

22 days ago

Savannah

Job Description Position: Key Holder / Shift Supervisor Overview: The Key Holder / Shift Supervisor, reporting directly to the General Manager, is responsible for overseeing daily operations, managing non-management staff, and ensuring the smooth and efficient running of the restaurant. In the absence of the General Manager, the Key Holder / Shift Supervisor assumes full responsibility for maintaining operational standards, including adherence to the restaurant’s concept, health and safety guidelines, and financial performance metrics. Key Responsibilities: • Operational Oversight:, • Monitor daily restaurant operations to ensure high standards of product quality, customer service, and operational efficiency. Responsibilities include:, • Evaluating employee performance and managing staff workload., • Monitoring food and labor costs, sales performance, and budget adherence., • Overseeing food and beverage preparation, inventory management, and presentation standards., • Reviewing Redbook entries and manager’s logs to track operational performance., • Ensuring cash handling processes, including voids, comps, and drawer balances, are properly followed., • Health & Safety Compliance:, • Conduct regular inspections of restaurant facilities to ensure compliance with health, safety, and sanitation standards., • Staff Management & Development:, • Supervise and mentor non-management staff, providing guidance, training, and performance feedback., • Develop work schedules and assign tasks to ensure operational efficiency., • Lead recruitment efforts, including interviewing candidates and facilitating onboarding and training., • Conduct performance evaluations and assist with corrective actions when necessary., • Customer Service & Relations:, • Address customer concerns and complaints promptly to ensure customer satisfaction., • Foster positive relationships with customers, staff, vendors, and corporate personnel., • Assist in the resolution of operational issues and respond to inquiries related to food, beverages, and supplies., • Administrative & Reporting Duties:, • Maintain accurate records of employee performance, disciplinary actions, and other HR documentation., • Generate regular reports on restaurant performance, staffing levels, and operational issues for management., • Ensure timely and accurate completion of administrative tasks, including scheduling, payroll, and correspondence., • Operational Flexibility & Support:, • When necessary, step into roles such as food server, expediter, line cook, busser, or food runner to support restaurant operations., • Oversee the preparation and service of food according to company standards for quality, safety, and presentation., • Compliance & Standards:, • Ensure that the restaurant complies with all relevant federal and state regulations, company policies, and industry standards., • Maintain a clean and organized work environment, ensuring that all equipment and supplies are properly stored and maintained., • Other Responsibilities:, • Minimum of 1 year of relevant experience in a managerial or supervisory role within the hospitality industry., • Strong leadership, interpersonal, and communication skills, with the ability to interact effectively with team members, customers, and vendors., • Fluent in English (both spoken and written)., • Professional appearance and customer-friendly demeanor., • Ability to work long hours, including split shifts, as required., • Physical stamina to stand for extended periods and lift up to 25 lbs., • Flexibility to work varying shifts, including evenings, weekends, and holidays. BENEFITS WE OFFER • Medical, Dental and Vision Coverage, • Discounted Meals We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.

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