Seasonal Sales Assistant #2154
hace 4 días
New York
Job Description Sales Assistant - Seasonal Position MAIN RESPONSIBILITIES Client Experience • Welcomes clients and ensures a warm, professional, and service-oriented atmosphere in the store., • Supports Client Advisors and the broader sales team by preparing client-facing materials, coordinating appointments, and ensuring seamless handoffs., • Assists with scheduling house appointments, private sessions for Very Important Clients (VICs), and follow-ups related to shipping, alterations, or special services., • Prepares for and supports in-store events, buying appointments, and visits, ensuring a smooth and luxurious experience for clients and VICs., • Helps maintain showroom presentation and replenishes product to ensure an elevated, consistent store environment. Sales & Operational Excellence • Provides essential operational support to help the store achieve sales targets, including assisting with consignment, transfers, and ATS (Available to Sell) tracking., • Operates the point-of-sale (POS) system to process transactions, returns, and exchanges in accordance with company policies and procedures., • Coordinates special orders, product searches, and inventory requests to support the sales team and meet client needs., • Ensures accurate and timely entry of client and transaction data to support reporting and follow-up., • Applies foundational product knowledge and trend awareness to support the team in delivering tailored client recommendations. Team Support & Compliance • Assists in achieving sales goals aligned with their role level, focusing on developing sales capabilities and progressively contributing to expanding the client base and delivering quality service., • Supports the sales team in achieving individual and store sales targets by assisting with client interactions, maintaining client records, and contributing to a high standard of customer service., • Maintains stockroom organization, assists in product preparation for the sales floor, and supports inventory accuracy., • Helps monitor adherence to store procedures and supports compliance with company policies, security, and health & safety regulations. SKILLS & QUALIFICATIONS • 0–2 years of experience in retail, customer service, administrative support, or a department store client service role preferred., • Strong interpersonal skills, focused on delivering a consistent and exceptional client experience., • Comfortable supporting the sales team to help meet store-wide objectives., • Exceptional verbal communication skills and a team-oriented approach., • Punctual and reliable, with the ability to adhere to daily schedules., • Flexible availability to work various shifts, including evenings, weekends, and holidays., • Proficient in addressing client inquiries and resolving issues in a timely manner., • Willingness to collaborate with colleagues and actively support team objectives., • Adaptable to changing priorities and capable of managing multiple tasks simultaneously., • Fully aligned with brand values and committed to fostering an exceptional client experience across the team.